Appendix 5
Disability equality action plan 2009-12
Outcomes not processes
An outcome is an end result, for example having staff who are all aware of disability equality issues and who can
treat disabled people with dignity and respect. A process is how to get there, for example a training plan or
revising the contents of the training course.
We have tried to focus the actions in this plan on outcomes as much as possible. Sometimes it is difficult to
measure outcomes, but during the life of this Disability Equality Scheme we will develop ways of doing this.
What is in the plan
This plan is based on the ten Capabilities or “rights” in the UK Equalities Measurement Framework. In many
cases NHS Lothian needs to make improvements to the way it provides its services, and the way it employs
people, to ensure that disabled people can achieve these rights. These are shown in the form of actions that
NHS Lothian must take.
You will see references to NHS Lothian strategies and policies in this action plan. For more information about
these, contact us.
You will also see references to involvement events in this action plan. We have included these so that it is
possible to see how we have taken account of comments from disabled people. Not every action has a link to
involvement, because some of them are actions that we have identified ourselves.
Unique ID: NHSL.
Category/Level/Type: LEVEL 1 POLICY
Status: FINAL VERSION
Date of Authorisation: 25 November 2009
Date added to Internet: 2 December 2009
Key Words: policy, disability, equality, scheme
duty, human, rights
Page 1 of 42
Author (s): JG
Version: 4
Authorised by: NHS Lothian Board
Review Date: June 2010
Comments: Final version to be published on NHS
Lothian website by 4 December 2009. Accompanies Disability Equality Scheme 2009-12
Disability Equality Action Plan 2009-12
1. The right to be alive
For example, being able to avoid premature death through disease, neglect, injury or suicide.
Human Rights reference: Article 3 – the Right to Life
Outcome
Actions to
achieve this
Department or
person
responsible
How
progress is
to be
measured
1.1 Fewer
deaths through
intentional self
harm, suicide.
(a) Implement
Choose Life and
Suicide
Prevention
Training
programmes
Strategic
Programme
Manager, Mental
Health
Choose Life
Implementation
Manager
Co-ordinator,
Suicide
Prevention
Training
Programme
1.2 Disabled
children do not
face inequity in
(a) Support UN
Convention on
the Rights of the
Child Health
Commissioner
Strategic
Baseline
Timescale
Link to
involvement
Wide range See HEAT
of indicators monitoring
embedded
reports
in these
programmes,
includes
HEAT target
indicators
Annually
Involvement
event 5
August
2009
Baseline to
be
determined
June 2010
None
To be
determined
Disability Equality Action Plan 2009-12
child protection
arrangements.
Child
1.3 Improved life (a) Improve
expectancy for
accessibility of
disabled people health
promotional
materials via
NHS Lothian
Communication
Strategy
(b) Improve
accessibility of
preventative and
screening
services
Programme
Manager,
Women and
Children
Communications
Department;
Health
Promotion
Monitoring/
audit
process to
be
developed.
No current
baseline
June 2011
Involvement
event 5
August
2009
Director of
Public Health &
Health Policy
Monitoring/
audit
process to
be
developed.
Baseline to
be
determined
during
2009-10
June 2012
Disability
Equality
Steering
Group 13
August
2009.
Involvement
event 5
August
2009
Number of
Number for
June 2012
None
Family Planning
Breast
Screening,
Bowel
Screening, Eye,
Neonatal and
other services
Primary Care
(c) Implement
Adult Support
Training
Disability Equality Action Plan 2009-12
and Protection
strategies
relating to
training and
protocols
Department
(d) Implement
Health Care
Action Plan to
address health
inequalities for
adults and
children with
Learning
Disabilities
Service leads
staff trained. 2008-9
Strategic
Evaluation
Programme
of training.
Manager – Older
People
Plan has a
range of
Health
indicators
Inequalities –
and
Learning
Disability Project monitoring
processes.
Manager
Strategic
Programme
Manager –
Disabilities
Lothian Learning
Disability
Partnership
Board
See the
plan for
information
June 2012
None
Disability Equality Action Plan 2009-12
2. The right to live in physical security
For example, being free from violence and abuse including sexual, disability, emotional and identity-based
violence.
Human Rights reference: Article 5 – the Right to Liberty & Security
Outcome
Actions to
achieve this
Department
or person
responsible
How
Baseline
progress is to
be measured
Timescale
Link to
involvement
2.1 Disabled
people,
particularly
those with
sensory
impairments, in
long term care
are safer and
protected from
violence and
abuse.
(a) Implement
Protection of
Vulnerable
Adults training
programme
across Lothian,
as for 1.3(c)
above
Training
Department
Number of
staff trained.
Number for
June 2012
2008-9:
awaiting data
Involvement
event 5
August 2009
Service
leads,
Continuing
Care/Care of
the Elderly
Evaluation of
training.
(b) Rolling
programme to
train NHS
Lothian staff in
Deaf awareness
– action in Joint
Physical &
Complex
Strategic
Number of
Programme
staff trained
Managers –
Disability,
Mental
Health, Older
People’s
Services
To be set
None
June 2011
Disability Equality Action Plan 2009-12
Disabilities
Strategy
2.2 Improved
security of car
parks, NHS
premises and
open spaces for
disabled people.
Training
Department
(a) Revise
Estates/
security policies Facilities
for NHS Lothian Department
premises via
impact
assessment
Monitoring/
No baseline
audit process set
to be
developed
June 2012
Involvement
event 5
August 2009
(b) Ensure that
plans for new or
redeveloped
premises
address security
for disabled
people via
effective impact
assessment
Head of
Equality &
Diversity
Impact
assessments
completed
June 2012
Involvement
event 5
August 2009
Transport
Group
Monitoring of
impact
assessment
outcomes via
Quality
Improvement
Programmes
No baseline
set
Disability Equality Action Plan 2009-12
3. The right to be healthy
For example, being able to:
 attain the highest possible standard of individual physical and mental wellbeing, including sexual and
reproductive health
 access timely and impartial information about health, wellbeing and healthcare options
 access healthcare, including non-discrimination in access to healthcare
 be treated medically, or subject to experiment, only with informed consent
 maintain a healthy lifestyle including exercise and nutrition
Human Rights reference: none
Outcome
Actions to
achieve this
Department
or person
responsible
3.1 Staff are
aware of
disability
equality issues
and have
positive
attitudes to
disabled people
(a) Develop
Training
existing training Department
framework for
NHS Lothian
staff
How progress Baseline
is to be
measured
Timescale
Link to
involvement
Equality
Training
Framework
produced
December
2010
Disability
Equality
Steering
Group 13
August 2009.
Involvement
event 5
August 2009.
Learning
Disability
Number of
staff trained
in disability
equality
annually
Awaiting
number of
staff trained
in disability
equality
issues in
2008-9
Awaiting data
on positive
evaluations
Disability Equality Action Plan 2009-12
(b) Promote
disability
equality training
to contracted
services (e.g.
GPs, primary
care, voluntary
organisations)
and in
partnership with
Local
Authorities
Contracting
teams
(c) Include
training
outcomes in
standard
agreements
with contracted
services
Contracting
teams.
Community
Health
Partnerships
(d) Publicity
and
promotional
Communications
Department,
Community
Health
Partnerships
Training
evaluations
from
participants
Monitoring of
agreement
compliance
No current
baseline
workshop 22
July 2009.
June 2011
Feedback
from disabled
people
Involvement
event 5
August 2009
Condition
No current
included in
baseline
Service Level
Agreements
June 2011
Monitoring of
compliance
as for 3.1(b)
above
Strategy
revised to
include
Edinburgh
Equalities
Network
seminar 16
June 2009
Edinburgh
Equalities
Network
seminar 16
June 2009
Involvement
event 5
August 2009
No current
baseline
June 2010
Disability
Equality
Steering
Disability Equality Action Plan 2009-12
materials
promote
positive
attitudes to
disability
3.2 Promotional (a) Revise
materials and
Communication
information on
Strategy
services should
be accessible
to disabled
people,
including Deaf
people and
people with a
learning
disability.
via NHS
Lothian
Communications
Strategy
specific
actions
Group 13
August 2009
Monitoring/
audit process
to be
Service leads developed
Communications
Department
Strategy
revised to
include
Service leads specific
actions
(b) Promote
CommunicCommunication ations
Strategy across Department
NHS Lothian,
targeting staff
who produce
information &
No current
baseline
June 2010
Monitoring/
audit process
to be
developed
Monitoring/
audit process
to be
developed
Edinburgh
Equalities
Network
seminar 16
June 2009
Involvement
event 5
August 2009.
Learning
Disability
workshop 22
July 2009.
No current
baseline
June 2011
Edinburgh
Equalities
Network
seminar 16
June 2009
Involvement
event 5
Disability Equality Action Plan 2009-12
promotional
materials
(c) Implement
Clinical
Information for
Patients
Framework
August 2009.
Learning
Disability
workshop 22
July 2009.
Associate
Nurse
Director,
Strategic
Development
Range of
indicators in
Framework
To be
determined
June 2012
Edinburgh
Equalities
Network
seminar 16
June 2009
Involvement
event 5
August 2009.
Learning
Disability
workshop 22
July 2009.
3.3 Premises
providing health
services are
more
accessible to
disabled
people.
(a) Improve
availability and
maintenance of
hearing loops
across NHS
Lothian
premises, GP
practices,
Facilities
Department
Equality
Leads
Monitor
number of
loops fitted or
made
available.
Number of
June 2011
working loops
as at summer
2009
Disability
Equality
Steering
Group 10
July 2009.
Disability Equality Action Plan 2009-12
dentists, other
primary care
premises
Develop
monitoring
processes to
evaluate
progress.
(b) Roll out
training
programme for
staff in use of
loop systems
as part of
training
framework
See action
3.1(a)
(c) Promote
Procurement
purchase of
& Contracting
hearing loops & teams
premises
modifications to
contracted
services and
premises
through
contracting
See action
3.1(a)
See action
3.1(a)
See action
3.1(a)
See action
3.1(a)
Monitor via
contract
compliance
No current
baseline
June 2012
Disability
Equality
Steering
Group 10
July 2009.
Feedback
from disabled
people
Disability Equality Action Plan 2009-12
arrangements
(d) Continue
Estates/
programme of
Facilities
modifications to Department
buildings to
meet
requirements of
the DDA 1995
& develop
monitoring/
audit process
Number of
Awaiting data June 2012
access audits on number of
completed.
access audits
completed
Other
2006-9
indicators to
(e) Revise the
Car Parking
Strategy to
make improved
provision of
parking spaces
for disabled car
users
Monitor
number of
spaces for
disabled car
users
(f) Improve
Estates/
Facilities
Department
be
developed.
Edinburgh
Equalities
Network
seminar 16
June 2009
Involvement
event 5
August 2009
Awaiting data June 2011
on number of
spaces for
disabled car
users as of
Access audits summer 2009
Feedback
from disabled
people
Facilities
Midlothian
workshop 15
June 2009
Monitoring/
Midlothian
workshop 15
June 2009
Disability
Equality
Steering
Group 10
July 2009
Involvement
event 5
August 2009
No current
June 2012
Involvement
Disability Equality Action Plan 2009-12
3.4 It is easier
for disabled
people to
communicate
with health
services
provision of
ramps in car
parks
Department
audit process
to be
developed
during 2010
baseline
(g) Work with
Acute services
to ensure that
children are
examined and
treated in
facilities
appropriate to
their age and
size.
Equality
leads
No current
measures in
place. To be
determined
during the
lifetime of the
Scheme.
No current
baseline
June 2012
Consultation
response
November
2009
(a) Revise
Interpreting,
Translation &
Communication
Support Policy
to promote
availability to all
NHS Lothian
services
Equality
Leads
Monitor
expenditure,
number of
bookings,
services
booking,
number of
hours
Expenditure,
number of
hours,
number of
bookings for
2008-9
June 2011
Disability
Equality
Steering
Group 10
July 2009
Associate
Nurse
Director,
Strategic
Development
event 5
August 2009
Learning
disability
workshop 22
July 2009
Involvement
event 5
Disability Equality Action Plan 2009-12
August 2009
(b) Develop
See 3.1(a)
existing training
framework for
all NHS Lothian
staff - see
action 3.1(a)
See 3.1(a)
See 3.1(a)
See 3.1(a)
Disability
Equality
Steering
Group 13
August 2009
Learning
disability
workshop 22
July 2009
Involvement
event 5
August 2009
3.5 NHS
Lothian has a
clearer picture
of how disabled
people use its
services and
benefit from
(c) Implement
Clinical
Information for
Patients
Framework
Associate
Nurse
Director,
Strategic
Development
Range of
indicators in
Framework
No current
baseline
June 2011
Involvement
event 5
August 2009
(a) Roll out
“Happy to Ask,
Happy to Tell”
training
programme
across NHS
Lothian
Associate
Director,
Training &
Workforce
Development
Number of
staff
attending
training, by
division/
service/
role
10 staff have
attended
training from
Jan-Sept 09
June 2011
None
Disability Equality Action Plan 2009-12
them
3.6 NHS
Lothian has
improved
compliance with
its equality
impact
assessment
policies
(b) Develop and
implement
diversity
monitoring
strategy
including Better
Together and
Patient
Experience
programmes
Equality
leads
Strategy
developed
Director of
Public Health
& Health
Policy
Range of
monitoring
processes
developed
June 2011
None
(a) Implement
impact
assessment
communication
plan
Head of
Equality &
Diversity
Range of
Awaiting data June 2010
indicators
including
number of
impact
assessments
completed by
service
None
(b) Develop
impact
assessment
training
provision as
part of training
See action
3.1(a)
See action
3.1(a)
See action
3.1(a)
Associate
Nurse
Director,
Strategic
Development
NHS Lothian
figure for
ethnic
monitoring in
services: 4%
in August
2009. Lower
for disability.
See action
3.1(a)
See action
3.1(a)
Disability Equality Action Plan 2009-12
framework –
see action
3.1(a)
(c) Develop
Clinical
Quality
Governance
Improvement
Manager
processes so
that they can be
used to monitor
the outcomes of
impact
assessments
Monitored by
Clinical
Governance
Standards
framework
and Quality
Improvement
Programmes
None at
present
By June 2011 None
(d) Improve
quality of
impact
assessments
produced by
NHS Lothian
using quality
proofing
process
Monitored
using quality
criteria
agreed by
Board’s
Equality &
Diversity
Steering
Group
To be
determined
during 2010
By June 2010 None
Consultant in
Public Health
& Health
Policy
Disability Equality Action Plan 2009-12
4. The right to be knowledgeable, to understand and reason, and to have the skills to participate in
society
For example, being able to:
 attain the highest possible standard of knowledge, understanding and reasoning
 be creative
 develop the skills for participation in productive and valued activities, including parenting
 access education, training and lifelong learning that meets individual needs, such as manual handling
training for family members and carers
 access information and technology necessary to participate in society, including assistive technology and
communications support to assist in independent living
Human Rights references: Article 9 – Freedom of Thought, Conscience and Religion
Article 2 of the First Protocol – Right to Education
Outcome
Actions to
achieve this
Department
or person
responsible
4.1 Disabled
people are
better able to
participate in
public life
(a) Promote
mainstream
involvement
activities to
disabled people
via Involving
People
Nurse
Director
How
Baseline
progress is to
be measured
Monitoring of
participants
in
Director of
Public Health involvement
activities
& Health
Policy
To be
determined
during 200910
Timescale
Link to
involvement
June 2010
Disability
Equality
Steering
Group 10
July 2009
Disability Equality Action Plan 2009-12
Strategy, to
broaden
participation in
Patient Public
Forums and
related
networks
Director of
Strategic
Planning
(b) Train staff
who organise
involvement
activities to
make sure that
these are
accessible to
disabled people
– see training
framework
3.1(a)
Head of
Patient
Focus Public
Involvement
Training
Department
Director of
Strategic
Planning
Monitor
uptake of
disability
awareness
training
courses
No baseline
for staff
carrying out
involvement
work
June 2011
Edinburgh
Equalities
Network
seminar 16
June 2009
Disability
Equality
Steering
Group 10
July 2009
Learning
disability
workshop 22
July 2009
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
(c) Promote
volunteering
opportunities to
disabled people
4.2 NHS Lothian
works with
carers to ensure
they have the
Associate
Nurse
Director,
Strategic
Development
Diversity
monitoring of
NHS Lothian
volunteers
Current level
of disability
among
volunteers:
18% (March
2009)
June 2012
None
(d) Develop
Strategic
capacity of
Programme
involvement
Managers
programmes to
monitor
disability among
participants
more
consistently
Diversity
monitoring of
participants
in
involvement
activities
No current
baseline
June 2011
None
(e) Implement
plans to meet
Participation
Standard
Associate
Nurse
Director,
Strategic
Development
To be
determined
when
Standard
developed in
2010-11
To be
determined
when
Standard
developed in
2010-11
June 2012
None
(a) Training
provision to
carers for
manual
Strategic
Programme
Manager –
Older
Monitoring of Awaiting data June 2011
training
on baseline
provision and
take up by
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
appropriate
support to
continue in their
caring role
handling and
other relevant
subjects is
revised Carer’s
Information
Strategy
People’s
Services
carers and
family
members
Disability Equality Action Plan 2009-12
5. The right to enjoy a comfortable standard of living, with independence and security
For example, being able to:
 enjoy an adequate and secure standard of living including nutrition, clothing, housing, warmth,
 have personal mobility, and access to transport and public places
 live with independence, dignity and self-respect and having the support to allow this to happen
 have choice and control over where and how you live
Human Rights reference: Article 5 – the Right to Liberty & Security
Outcome
Actions to
achieve this
Department
or person
responsible
How
Baseline
progress is to
be measured
Timescale
Link to
involvement
5.1 It is easier
for disabled
people to
access and use
transport to and
from health
services
(a) Revise the
Car Parking
Strategy to
make improved
provision of
parking spaces
for disabled car
users – see
action 3.3(d)
Facilities
Department
See action
3.3(d)
See action
3.3(d)
See action
3.3(d)
See action
3.3(d)
(b) Joint work
with Scottish
Ambulance
Equality
leads
To be
developed
No current
baseline
June 2012
Involvement
event 5
Disability Equality Action Plan 2009-12
Service and
other patient
transport
partners to
improve
services for
disabled people
5.2 Wheelchairs
are more
available and
more
appropriate for
those who need
them to access
NHS services
August 2009
(a) Revise
Facilities
wheelchair
Department
provision across
NHS Lothian
sites, for visitors
to premises
Number and
range of
wheelchairs
on each site
(b) Implement
Smart Centre
national and
local
modernisation
plan 2008-11 for
provision of
wheelchairs to
individuals,
including use of
needs
Range of
indicators, to
be
determined
To be
determined
June 2011
Disability
Equality
Steering
Group 10
July 2009.
Involvement
event 5
August 2009
To be
determined
June 2011
Disability
Equality
Steering
Group 10
July 2009.
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
assessment
(c) Revise
signposting
across NHS
Lothian sites
Facilities
Department
5.3 NHS Lothian
supports
disabled people
who wish to
direct their own
care
(a) Implement
NHS Lothian
pilot delivering
health care
services via a
self directed
care model from
2009 – 2012.
Project
Manager –
Self Directed
Care
5.4 Disabled
children moving
into adult
services are
supported
through their
transition with
dignity and
respect
(a) Improve
transition of
disabled
children to adult
services
University
Hospital
Division
Equality &
Diversity
Implementation Group
Access audit
reports
No current
baseline
June 2012
Involvement
event 5
August 2009
Steering
Group –
supported by
Scottish
Government
will directly
monitor
impact and
outcomes.
Being
June 2012
established
in partnership
with Lothian
Local
Authorities
Involvement
event 5
August 2009
Measures to
be
determined
during 200910
No current
baseline
Consultation
response
November
2009
Feedback
from disabled
people
Strategic
Programme
Manager Disabilities
June 2012
Disability Equality Action Plan 2009-12
6. The right to engage in productive and valued activities
For example, being able to:
 undertake paid work
 care for others including parenting to an expected standard
 have rest, leisure and respite, including holidays
 choose a balance between paid work, care and leisure on an equal basis with others
 work in just and favourable conditions, including health and safety, fair treatment during pregnancy and
maternity, and fair remuneration
 not be forced to work in a particular occupation or without pay
 not be prevented from working in a particular occupation without good reason
Human Rights reference: Article 4 – Prohibition on Slavery and Forced Labour
Outcome
Actions to
achieve this
Department or How
Baseline
person
progress is to
responsible
be measured
Timescale
Link to
involvement
6.1 Disabled
employees of
NHS Lothian
feel more
confident about
disclosing their
impairment to
(a) Implement
Dignity at Work
section of NHS
Lothian Human
Resources
Strategy
Director of
Human
Resources &
Organisational
Development
November
2011
Staff
workshop 20
October 2009
Range of
indicators
including
staff
satisfaction
levels from
staff survey,
exit
155 staff or
0.5% of NHS
Lothian
workforce
have
disclosed a
disability
(Sept 2009).
Disability Equality Action Plan 2009-12
their employer
interviews,
grievance &
disciplinary
monitoring.
Disabled staff
peer support
network
established.
No peer
support
network
currently
exists.
(b) Promote and Director of
implement staff Human
survey
Resources &
Organisational
Development
Rate of
return,
broken down
by division/
department.
Detailed
breakdown
possible
across many
measures.
26% overall
response in
2008, with
significant
variation
across
divisions
January
2011
None
(c) Support
ongoing work to
develop
capacity of
trade unions to
assist and
advise disabled
staff
To be
discussed
To be
discussed
To be
discussed
Staff
workshop 20
October 2009
Head of
Equality &
Diversity
Staff side
Disability Equality Action Plan 2009-12
6.2 NHS
Lothian employs
and trains more
disabled people
(a) Implement
recruitment &
selection
section of NHS
Lothian Human
Resources
Strategy.
(b) Implement
Healthcare
Academy, work
placement
sections of NHS
Lothian Human
Resources
Strategy.
Director of
Human
Resources &
Organisational
Development
Director of
Human
Resources &
Organisational
Development
Wide range
of
recruitment
and selection
data
available,
including
data on
disability and
impairment
type obtained
during
recruitment
process.
155 staff or
0.5% of NHS
Lothian
workforce
has
disclosed a
disability
(September
2009)
November
2011
Wide range
of data
obtained
during
training and
placement
allocation,
including
data on
disability and
impairment
type
Awaiting data November
2011
Disability
Equality
Steering
Group 10
July, 9
September
2009.
Involvement
event 5
August 2009
Disability
Equality
Steering
Group 10
July, 9
September
2009.
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
(c) Implement
Lothian
Learning Plan
Associate
Director of
Training &
Workforce
Development
Some course No current
participant
baseline
data
obtained.
Actions in
Lothian
Learning
Plan to
improve data
collection
June 2012
Disability
Equality
Steering
Group 10
July, 13
August, 9
September
2009.
Learning
Disability
workshop 22
July 2009.
Involvement
event 5
August 2009
Staff
workshop 20
October 2009
(d) Improve
levels of staff
diversity
monitoring,
including
through
Occupational
Associate
Director of
Pay &
Workforce
Modernisation
Associate
Director of
Number of
staff
disclosing a
disability.
Number of
staff
assessed
155 staff, or
0.5% of NHS
Lothian
workforce
have
disclosed a
disability
June 2011
Staff
workshop 20
October 2009
Disability Equality Action Plan 2009-12
6.3 Disabled
employees of
NHS Lothian
report less
harassment,
and are happier
and more
fulfilled in their
employment
Health Service
Occupational
Health
Services
and
(September
supported by 2009)
Occupational
Health
Service.
(a) Implement
Dignity at Work
section of NHS
Lothian Human
Resources
Strategy – see
action 6.1(a)
See action
6.1(a)
See action
6.1(a)
See action
6.1(a)
See action
6.1(a)
Staff
workshop 20
October 2009
(b) Review
application of
capability
procedure and
redeployment
policy to
improve advice
& support for
line managers
of disabled staff
Director of
Human
Resources &
Organisational
Development
Number of
disabled staff
undergoing
capability
proceedings
and
redeployment
To be
determined
during 200910
June 2012
Equality
Impact
Assessment
(Staff) 8
October 2009
(c) Raise
awareness of
disability
equality issues
Head of
Equality &
Diversity
Training and
briefing
sessions
undertaken.
No current
baseline
Staff
workshop 20
October 2009
June 2012
Equality
Impact
Assessment
(Staff) 8
Disability Equality Action Plan 2009-12
6.4 Disabled
people are more
visible in senior
and
management
roles within
NHS Lothian
among HR
departments
including
Occupational
Health Service,
Employee
Relations.
Evaluation of
these.
(a) Implement
Head of
Diversity
Equality &
Delivers for
Diversity
Board members
(Office for the
Commissioner
for Public
Appointments in
Scotland
strategy, 2009)
Diversity
monitoring of
Board
members
No current
baseline
June 2012
Disability
Equality
Steering
Group 10
July 2009
(b) Implement
recruitment &
selection
section of NHS
Lothian Human
Resources
Strategy for
senior
appointments –
See action
6.2(a)
See action
6.2(a)
See action
6.2(a)
None
See action
6.2(a)
October 2009
Staff
workshop 20
October 2009
Disability Equality Action Plan 2009-12
see action
6.2(a)
(c) Develop
Black & Minority
Ethnic
Mentoring
Scheme to
include disabled
managers
Associate
Director of
Training &
Workforce
Development
Detailed
Awaiting data June 2011
participant
data, for both
mentors and
mentees
None
Disability Equality Action Plan 2009-12
7. The right to enjoy individual, family and social life
For example, being able to:
 develop as a person
 formulate and pursue goals and objectives for yourself
 develop and maintain self-respect, self-esteem and self-confidence
 have a private life, including protection of personal data
 access emotional support
 form intimate relationships, friendships and a family
 be free in matters of reproduction
 enjoy special support during pregnancy and maternity, and during childhood and the transition to
adulthood
Human Rights references: Article 8 – the Right for Respect for Private and Family Life
Article 12 – the Right to Marry and Found a Family
Outcome
Actions to achieve Department
this
or person
responsible
How
progress is
to be
measured
Baseline
7.1 Disabled
people in long
term care are
more able to
manage the
(a) Implement the Awaiting
NHS Lothian Long details
Term Conditions
framework.
Range of
To be
monitoring
determined
processes in
the
Timescale
Link to
involvement
June 2012
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
services they
receive
7.2 Disabled
people are
supported more
effectively
through
transitional
periods, such
as from
childhood to
adulthood
Framework
(a) Implement
Joint Learning
Disability Strategy
and Joint Physical
and Complex
Disability Strategy
actions relating to
transitions,
specifically
Learning Disability
recommendations
18-20
Lothian
Learning
Disability
Partnership
Board
Annual
No current
Report to
baseline.
Executive
Management
Team
June 2010
Disability
Equality
Steering
Group 10
July 2009
(b) Improve
transition from
Child &
Adolescent Mental
Health Service to
adult services, by
implementing
Mental Health
Strategy and
advocacy
provision
Strategic
Development
Group for
Mental
Health
Annual
No current
Report to
baseline
Executive
Management
Team
June 2011
Disability
Equality
Steering
Group 10
July 2009
Disability Equality Action Plan 2009-12
7.3 There is
more
counselling and
emotional
support for
disabled people
receiving health
services
(c) Monitor uptake
and provision of
Deaf Community
Mental Health
Service
Health
Inequalities
Manager
Annual
report of
activity
Awaiting data June 2010
– by June
2010
None
(a) Implement
priority action of
Lothian Advocacy
Plan to extend
availability of
advocacy to
people with
Physical and
Complex
Disabilities
Lothian
Independent
Advocacy
Steering
Group
Monitoring of
units,
outcomes
and
expenditure
of advocacy
provision
There is
currently no
independent
advocacy
specifically
available to
people with
physical and
complex
disability
across
Lothian.
Midlothian
workshop 15
June 2009
(b) Deliver and
monitor Deaf
Counselling
Service
Strategic
Development
Group,
Mental
Health
Monitoring of To be
units,
determined
outcomes
during 2010
and
expenditure
June 2011
Involvement
event 5
August 2009
Dec 2010
Midlothian
workshop 15
June 2009
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
8. The right to participate in decision-making, have a voice and influence
For example, being able to:
 participate in decision-making, including in one’s own care and health
 participate in the formulation of government and NHS policy, locally and nationally
 participate in non-governmental organisations concerned with public and political life
 assemble peacefully with others
 participate in the local community
 form and join civil organisations and solidarity groups, including trade unions
Human Rights reference: Article 10 – the Right to Freedom of Expression
Article 11 – Freedom of Assembly and Association
Outcome
Actions to
achieve this
Department
or person
responsible
How
Baseline
progress is to
be measured
Timescale
Link to
involvement
8.1 Disabled
people are more
involved in
decision making
about health
services and
policies
See actions
4.1(a) and
4.1(b)
See actions
4.1(a) and
4.1(b)
See actions
4.1(a) and
4.1(b)
See actions
4.1(a) and
4.1(b)
See actions
4.1(a) and
4.1(b)
See actions
4.1(a) and
4.1(b)
(a) Involve
representatives
with a learning
disability on the
Learning
Lothian
Learning
Disability
Partnership
Board
Monitoring
membership
of
Partnership
Board
Awaiting data June 2010
Disability
Equality
Steering
Group
meeting 10
Disability Equality Action Plan 2009-12
Disability
Partnership
Board
8.2 Disabled
people find it
easier to
participate in
decision making
about their own
health or care
July 2009
Involvement
event 5
August 2009
(a) Develop and See action
implement
3.1(a)
existing training
framework for
all NHS Lothian
staff
See action
3.1(a)
See action
3.1(a)
See action
3.1(a)
Disability
Equality
Steering
Group 10
July 2009
Learning
disability
workshop 22
July 2009
Involvement
event 5
August 2009
(b) Implement
National Patient
Experience
programme and
improvement
plans arising
from this
Nurse
Director
Associate
Nurse
Director,
Strategic
Development
Chief Nurses
To be
determined
when
programme
finalised
To be
determined
when
programme
finalised
To be
determined
when
programme
finalised
Disability
Equality
Steering
Group 10
July 2009
Learning
disability
workshop 22
Disability Equality Action Plan 2009-12
July 2009
Involvement
event 5
August 2009
Disability Equality Action Plan 2009-12
9. The right of being and expressing yourself, being heard, and having self-respect
For example, being able to:
 have freedom of conscience, belief and religion
 have freedom of cultural identity
 have freedom of expression (so long as it doesn’t cause significant harm to others)
 communicate, including using ICT, and use your own language
 engage in cultural practices, in community with other members of your chosen group or groups (so long as
it doesn’t cause significant harm to others)
 live without fear of humiliation, harassment, or identity-based abuse
 be confident that you will be treated with dignity and respect
Human Rights references: Article 5 – the Right to Liberty and Security
Article 9 – Freedom of Conscience, Thought and Religion
Article 10 – the Right to Freedom of Expression
Article 11 – Freedom of Assembly and Association
Outcome
Actions to
achieve this
Department
or person
responsible
How
Baseline
progress is to
be measured
Timescale
Link to
involvement
9.1 NHS Lothian
staff report less
harassment and
bullying in the
(a) Implement
Dignity at Work
section of NHS
Lothian Human
See action
6.1(a)
See action
6.1(a)
See action
6.1(a)
See action
6.1(a)
See action
6.1(a)
Disability Equality Action Plan 2009-12
workplace
Resources
Strategy – see
action 6.1(a)
9.2 NHS Lothian
receives fewer
complaints
about negative
staff attitudes to
disabled people
(a) Develop and See action
implement
3.1(a)
training
framework for
all NHS Lothian
staff
See action
3.1(a)
See action
3.1(a)
See action
3.1(a)
Disability
Equality
Steering
Group 10
July 2009
Learning
disability
workshop 22
July 2009
Involvement
event 5
August 2009
(b) Modernise
Nurse
complaints
Director
process to
improve
accessibility and
introduce
monitoring
Wide range
of indicators
include
numbers of
complaints in
different
categories,
plus
incomplete
monitoring of
Awaiting
data,
expected by
April 2010.
June 2012
Disability
Equality
Steering
Group 10
July 2009
Learning
disability
workshop 22
July 2009
Involvement
Disability Equality Action Plan 2009-12
complainant
and outcome.
9.3 Disabled
people who
have
impairments
affecting their
communication
find it easier to
communicate
with NHS staff
(a) Develop and See action
implement
3.1(a)
training
framework for
all NHS Lothian
staff
See action
3.1(a)
event 5
August 2009
See action
3.1(a)
See action
3.1(a)
Disability
Equality
Steering
Group 10
July, 13
August 2009
Learning
disability
workshop 22
July 2009
Involvement
event 5
August 2009
(b) Revise
Independent
Advocacy
Strategy
Deputy
Director,
Strategic
Planning
(c) Promote
Interpreting,
Translation &
Communication
Equality
leads
Wide range
of monitoring
built into
Strategy
Wide range
of data
Service leads gathered:
see action
Awaiting data June 2011
Midlothian
workshop 15
June 2009
Involvement
event 5
August 2009
See action
3.4(a)
See action
3.4(a)
None
Disability Equality Action Plan 2009-12
Support
Procedure
widely across
NHS Lothian
services
9.4 Disabled
people are able
to follow their
religious & faith
practices on
NHS Lothian
sites
(a) Revise
Spiritual Care
Operational
Strategy to
develop
accessibility for
disabled people
3.4(a)
Head of
To be
Spiritual Care determined
(b) Develop and See action
implement
3.1(a)
training
framework for
NHS Lothian
spiritual care
staff and others
delivering
spiritual care
See action
3.1(a)
Awaiting data June 2011
None
See action
3.1(a)
None
See action
3.1(a)
Disability Equality Action Plan 2009-12
10. The right of knowing you will be protected and treated fairly by the law
For example, being able to:
 know you will be treated with equality and non-discrimination before the law
 be secure that the law will protect you from intolerant behaviour
 have the right to a fair trial
 access information and advocacy as necessary
 own property and financial products including insurance, social security, and pensions in your own right
 know your privacy will be respected and personal data protected
Human Rights references: Article 6 – the Right to a Fair Trial
Article 8 – the Right to Respect for Private and Family Life
Article 1 of the First Protocol – Protection of Property
Outcome
Actions to
achieve this
Department
or person
responsible
10.1 Disabled
people find it
easier to pursue
complaints
against NHS
Lothian
(a) Implement
Nurse
plan to
Director
modernise
complaints
processes – see
also action
9.2(b)
How progress Baseline
is to be
measured
Timescale
Diversity
Awaiting data June 2012
monitoring of
complainants,
to be
collected
more
consistently.
Link to
involvement
Disability
Equality
Steering
Group 9
September
2009
Learning
Disability Equality Action Plan 2009-12
Labelling of
complaints as
linked to
disability to
be
developed.
See action
9.2(b)
disability
workshop, 22
July 2009
Involvement
event 5
August 2009