Appendix A: BAS Committee List
Name
Dr. Stephanie Etter
Ms. Gloria Baez
Ms. Estrella Iglesias
Ms. Nora Cooper
Mr. Ivan Figueroa
Ms. Teddie Laing
Mr. Alexander Perez-Pons
Ms. Thania Rios
Ms. Sol Gonzalez
Dr. Morris Knapp
Dr. Chris Rogers
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BAS Supervision and Management, 60
Title
School Director, School of Business
Dean, Administrative Services
Interim Associate Academic Dean
Campus Registrar
Chairperson, Business Department
Chairperson, Business Department
Chairperson, Business Department
Chairperson, Business Department
Director, New Student Center
Professor, Business Department
Professor, Business Department
Appendix B: BAS Committee Minutes
BAS Supervision and Management Proposal Committee Meeting
November 1st, 2007
Kendall, K424
2:30pm
Minutes
1. Stephanie Etter welcomed the group and distributed materials from the College Wide training,
explaining key points of the training including the need for an executive summary first and foremost.
2. Distribution of BSN Proposal/Discussion
a. The approved BSN proposal was distributed as an example of a completed proposal and
discussed. The committee highlighted all of the areas that would be similar in terms of data
collection, surveys, support from industry.
3. Discussion of DBCC Program Highlights
a. The BAS with a major in Supervision and Management from Daytona Beach Community
College was discussed. The structure of the program, the courses included and the entrance
requirements were highlighted and it was determined that the committee would not pursue
exactly the same structure in terms of tracks.
4. Subcommittees
a. Workforce Needs/Demand/Impact
i. Teddie Laing
ii. Alex Pons
b. K-20 Alignment
i. Stephanie Etter
ii. Thania Rios
c. Academic Content/Curriculum/Accreditation
i. Morris Knapp
ii. Chris Rogers
iii. Ivan Figueroa
iv. Ana Cruz
v. Stephanie Etter
vi. Nora Cooper
d. Resources/Enrollment/Performance/Budget
i. Gloria Baez
ii. Stephanie Etter
iii. Estrella Iglesias
iv. Sol Gonzalez
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5. Writing. All subcommittee drafts will be forwarded to both Thania Rios, who will combine the efforts
and attempt to write them in one voice, with a CC to Stephanie Etter
6. Timeline
a. The timeline provided by Mollie DeHart was distributed with additional deadlines added for
subcommittee work.
7. Location
a. Rationale was discussed for starting the degree at the Kendall campus before a possible roll out
to all other campuses. Having the most full time faculty, most doctorally prepared faculty, largest
business enrollment, most space and most staffing resources, the campus was thought to be a
logical place to start the program.
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BAS Supervision and Management Proposal Committee Meeting
November 13th, 2007
Kendall, K425
2:30pm
Minutes
1. Subcommittee Updates
a. Workforce Needs/Demand/Impact (T., Laing, A. Perez-Pons)
i. Teddie and Alex asked for clarification on the types of data needed. Stephanie advised
that specific workforce region 23 was requested including data on jobs that would
specifically benefit from the proposed degree.
ii. Teddie & Alex explained the difficulty they have had in locating the data. It was
suggested that they start with the Florida Workforce websites and the targeted
occupations list for Region 23.
iii. Stephanie volunteered to contact Rick Beasley at South Florida workforce in hopes of
receiving his assistance and support for the degree.
b. K-20 Alignment (T. Rios)
i. Thania explained that she was still working on the K-20 alignment section and has no
questions or discussion points at this time.
c. Academic Content/Curriculum/Accreditation (I. Figueroa, M. Knapp, C. Rogers, N. Cooper, A.
Cruz)
i. The subcommittee has begun to explore possible courses for inclusion and had started
drafting the curriculum. They are still in the early phases of work and are waiting for
input from the advisory board, industry surveys and employer feedback.
d. Resources/Enrollment/Performance/Budget (E. Iglesias, S. Gonzalez, G. Baez, S. Etter)
i. The subcommittee presented a draft of the current resources available in terms of
classrooms, technology, library collections and staffing.
ii. It was decided that, based on current room utilization, addition space would not be
needed at the Kendall campus.
2. Survey Input
i. Teddie was named as a liaison with institutional research and she will be forwarding our
survey draft for their feedback.
ii. The committee reviewed and discussed the proposed questions for the alumni, employer
and student surveys. Several changes were made.
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3. Executive Summary Discussion
a. The first draft of the executive summary, based on previously approved proposals, was discussed
with the committee. It was determined that, after a few additional changes, it would be ready for
submission to the Academic Programs office.
4. Updates to Timeline
a. Subcommittees were reminded of their deadlines. The final deadline for the executive summary
is moved up one week to allow the Academic Dean and Campus president time to review the
material before it would be sent to the Academic Programs Office
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BAS Supervision and Management Proposal Committee Meeting
November 29th, 2007
Kendall, K425
2:30pm
Minutes
1. Review/Approval of Survey
a. Discussion of Survey Process: Teddie reported that the survey was not yet provided to IR as the
committee as not yet in agreement on its content. The survey will need to be submitted to IR
soon as it will take them a few weeks to provide feedback, revise and create online.
2. Subcommittee Reports
a. Workforce Needs/Demand/Impact
i. Teddie presented information related to the need for the BAS-SM on a nation wide scale.
ii. The committee discussed presenting idea for the degree to the School of Business
Advisory Committee in January for their input
iii. Committee members were asked to create lists of potential employers who would be
willing to provide input either through survey or interview
b. K-20 Alignment
i. No report
c. Academic Content/Curriculum/Accreditation
i. The committee was advised to create the curriculum based on the template provide by
Mollie DeHart’s office.
ii. The committee debated the required 1000 & 2000 level course work, with some believing
that statistics, economics and accounting should all be required while others believed that
the real world focus of the degree would lend itself to the need for accounting.
d. Resources/Enrollment/Performance/Budget
i. The committee has drafted a list of resources, including staffing, that would be needed for
the new degree. The majority of these resources were library and classroom technology.
ii. Stephanie Etter discussed the additional need for doctorally prepared faculty, especially if
we plan to pursue ABCSP accreditation.
3. Executive Summary vs Proposal
a. Now that the executive summary phase is closing, we need to move forward with looking at the
entire proposal. Sections of the proposal were divided among the subcommittee, deadlines
assigned. The committee will not meet again until next year.
MDC School of Business
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Appendix C: Informal Focus Group Summary
Informal Focus Group Sessions
Questions and Results
Informal focus groups were conducted January 7 – 11, 2008 at the Homestead, North, Kendall and
Wolfson campuses to determine student interest in a possible BAS with a major in Supervision and
Management.
Students, selected from general education courses within the School of Business, were guaranteed
anonymity. Department Chairpersons Thania Rios, Ivan Figueroa, Teddie Laing and Ana Cruz
coordinated the focus groups.
Questions asked of each focus group:
1. Are you planning to pursue a Baccalaureate degree after completing an Associate degree
program?
2. If MDC offered a Bachelor in Applied Science degree in Business Supervision and
Management, would you enroll?
3. In what ways does MDC excel over other colleges?
4. If you plan to pursue a Baccalaureate degree after completing an Associate degree program
but would not enroll in a Baccalaureate offered by MDC, what would your primary reasons be
for choosing another school over MDC?
Summary Results (compiled)
 68 out of 80 students planned to pursue a back degree
 46 out of 80 students would be interested in enrolling in a BAS in Supervision and
Management at MDC
 When asked how MDC excels over other colleges, the following answers were provided
most often by students:
i. Cost
ii. Location
iii. Scheduling Options
iv. Faculty
 Some other answers to this question were:
i. Reputation – Word of mouth (recommended by family/friends)
ii. Good Advisors
iii. Financial Aid was better at MDC
iv. Friends attending MDC
v. MDC had the majors students were interested in
vi. Didn’t want to leave home/family
 When asked reasons for selecting another college over MDC’s 4 year programs, the
following answers were provided:
i. Not interested in the 4 year programs we have/don’t have the major students
want
ii. You don’t get the real college experience at MDC like you would at Universities
MDC School of Business
BAS Supervision and Management, 66
iii. No dorms
iv. Want to leave Miami
v. Want to attend where friends/relatives are attending
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Appendix D: Student Survey Results
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Appendix E: Student Survey
School of Business Proposed BAS Business Supervision and Management Student Survey
1. In which MDC degree or certificate program are you currently enrolled?
___ Associate in Arts (AA)
___ Associate in Science (AS)
___Associate in Applied Science (AAS)
___ College Credit Certificate
___Other Please specify ________________________
2. Are you planning to pursue a Baccalaureate degree after completing an Associate degree program?
___ Yes
___No
If yes to question 2, complete the following questions:
3. If MDC offered a Bachelor in Applied Science degree in Business Supervision and Management, would you enroll?
___Yes
___No
4. Please indicate the school you would most likely attend in Florida to pursue a Bachelor in Applied Science degree in
Business Supervision and Management.
___Miami Dade College
___Florida International University
___Florida Atlantic University
___University of Miami
___University of Central Florida
___Other Please specify ________________________
5. In what ways does MDC excel over other colleges with similar programs? Check all that apply.
___Faculty
___Reputation/quality of educational programs
___Flexibility in scheduling courses
___Student support services
___Location
___Cost
___Other
6. If MDC offered a Bachelor in Applied Science degree in Business Supervision and Management, which campus would be
your first choice?
___Hialeah
___Homestead
___InterAmerican
___Kendall
___Medical Center
___North
___Wolfson
___West
7. When do you prefer to take classes?
___ Morning
___ Afternoon
___Evening
___ Weekend
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8. Would you be interested in taking the Bachelor in Applied Science degree in Business Supervision and Management courses
on-line?
____ Yes
____ No
____Not sure
9. How many credits have you completed towards an MDC degree or certificate?
___ 1-15
___16-30
___ 31-45
___46-60
___ More than 60
10. What is your racial/ethnic group?
___ Asian/Pacific Islander
___ Black non-Hispanic
___ Hispanic
___ White non-Hispanic
___Other
11. What is your gender?
___ Female
___ Male
12. What is your age?
___Under 18
___ 18-20
___ 21-25
___26-35
___Over 35
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Appendix F: Industry Survey
School of Business Proposed BAS Business Supervision and Management Employer Survey
1. Please indicate which characteristics you consider when making the decision to hire graduates from the local colleges or
universities. Check all that apply.
___ Reputation of institution
___ Length of program/degree level
___Applicant’s technical/work-related education and experience
___Applicant’s general education courses and foundation
___Other ______________________
2. When evaluating applications for supervisory or management positions, would you rather hire someone with a (n) (select one)
___ High School Diploma
___Associate’s degree
___ Bachelor’s degree
___Master’s degree
___Other _____________________
3. Have you hired people with an Associate degree in the past?
___Yes
___No
4. Are there positions in your organization for which a Bachelor’s Degree in Business Supervision and Management is
desirable?
___Yes
___No
5. Do you provide additional training for Associate degree graduates after hiring?
___Yes
___No
6. Do you offer opportunities for employees to continue their education?
___Yes
___No
7. If MDC offered a Bachelor’s of Applied Science Degree in Business Supervision and Management, how many employees do
you think would be interested?
_______________
8. Approximately how many new positions will you be hiring for over the next 3-5 years?
___ Associate’s degree level
___Bachelor’s degree level
Please provide suggestions related to the proposed Bachelor’s of Applied Science Degree in Business Supervision and
Management.
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Appendix G: Alumni Survey
School of Business Proposed BAS Business Supervision and Management Alumni Survey
1. Are you currently employed?
___ Yes
___ No
If Yes, How related is your job to the business field?
___ Very
___Somewhat
___ Not at All
2. Which of the following best describes your primary position in your current job?
___Staff
___Supervisor
___Manager
___ Executive
___ Other Please specify ____________________________________
3. If employed in your field of study, how well did MDC prepare you for your current position?
___Excellent Preparation
___Good Preparation
___Fair Preparation
___Poor Preparation
___ Not employed in field
4. Have you enrolled in another college or university since graduating from MDC?
___Yes, to pursue a Bachelor’s degree
___Yes, other
___No
5. Have you completed a Bachelor’s degree?
___Yes
___No
6. If MDC offered a Bachelor’s degree in Business Supervision and Management, would you enroll?
___Yes
___No
7. If interested in earning a bachelor’s degree in Business Supervision and Management, please indicate the college you would
most likely attend. .
___ Miami Dade College
___Florida International University
___Florida Atlantic University
___University of Miami
___University of Central Florida
___Other Please specify _______________________________
8. In what ways does MDC excel over other colleges with similar programs? Check all that apply.
___ Faculty
___Reputation/quality of educational programs
___Flexibility in scheduling courses
___Student support services
___Location
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___Cost
___Other
9. If you returned to MDC to pursue a BAS, when you prefer to take classes?
___ Morning
___ Afternoon
___Evening
___ Weekend
10. Would you be interested in taking a bachelor’s degree in Business Supervision and Management courses online?
___ Yes
___No
___ Not sure
11. What is your racial/ethnic group?
___ Asian/Pacific Islander
___Black non-Hispanic
___ Hispanic
___ White non-Hispanic
___Other
12. What is your gender?
___ Female
___ Male
13. What is your age?
___Under 18
___ 18-20
___ 21-25
___26-35
___Over 35
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Appendix H: Alumni Survey Results
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Appendix I: Advisory Board Members
Name
Ms. Barbara Carr
Mr. Athan "Buster" Castiglia
Ms. Lillian Cosio
Mr. Juan Del Busto
Mr. Lester Eljaiek
Mr. Charles Henriques
Ms. Alice Horn
Mr. Barry Johnson
Mr. Manuel Lasaga
Ms. Claudia Pertierra
Dr. Craig Wilson
Mr. Alvin West
Ms. Jeanne Westphal
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Title at Company • Company Name
Vice President
Miami Leadership Office
State Farm Insurance Co.
CEO & President
BBU Bank
Financial Services Professional
New York Life Insurance Co.
Vice President and Branch Manager
Federal Reserve
Chief Financial Officer
Aventura Hospital and Medical Center
CPA
Charles Henriques, CPA
Executive Director
NFTE South Florida
President & CEO
Greater Miami Chamber of Commerce
President
StratInfo
Account Supervisor
Zubi Advertising
President & CEO
StarWorks Interactive, Inc.
Sr. Vice President and CFO
Greater Miami Convention and Visitors Bureau
Executive Director
Hospitality Institute
Appendix J: Notes from Meetings with Small Businesses
Notes from Miami Chamber of Commerce Interviews
Interviewed by: Stephanie Etter, Thania Rios and Ivan Figueroa
MDC School of Business
February 7, 2008
11:22 am
Mariso Feito, Chair of Small Business Committee
President & CEO, Innovica






A bachelors degree is important, but looks for skills beyond the degree
Communication skills essential
The ability to work in teams is something that managers need, not
always to lead a team but to work well within a team as well. Should
incorporate team building and team management skills in curriculum,
but also how to work within a team and understand how to deal with
situations that are not in the control of only one person.
Work ethic and motivation play key roles in hiring managers
Attitude of applicant is significant
Unsure how many management positions the company may hire over the
next few years, have hired a variety of degree levels in management
positions in the past, but a bachelors or higher seems to get more
attention
Completed Survey.
February 12, 2008
10:40 am
Jack Lowell, Chair of the Chamber’s Education Committee
Vice Chairman, Flagler Development Group




The best way to make the curriculum meet the needs of the workforce is
to interface with on the job activities.
Recommendation to establish a network of managers and executives who
would be willing to serve as mentors and provide each student or group
of students with a mentor.
Relationships will be key, so they should be developed either through
mentorship or through an apprenticeship/internship.
A bachelors degree is important to have when applying for management
positions, although not sure if all managers in his organization have a
bachelors degree or higher.
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
Human Resources is essential to the new program, teaching managers
about the ins and outs of HR is a real life skill that can be applied no
matter what business.
Completed survey.
February 12, 2008
Jose Diaz, Vice Chair of the Small Business Committee
Manager & Founder, Compass Office Solutions





What’s absent from a lot of curriculum is performance management.
Should teach our students in the new program how to create measurable
expectations and manage those expectations
Hiring and firing process is important, will help with the legal stuff. Goes
back to managing performance of those who report to you. If you can
teach students how to do this while in college, managers would be much
more prepared for the real world
There is a disconnect between management and revenue generation. It
would help if managers came prepared with more math and logic skills
and have an understanding of how simple calculations really apply to the
business world.
If the “logic is missing,” the person will not get a job offer with his
company
June 23, 2008
Julie Grimes
Owner, PH Hotels








Employees would be provided with a career ladder
Provide a way for line level employees to advance
Practical, hands on is needed
May have internship availability depending on School’s need
Sees a connection with the hospitality institute and its graduates. This
degree would add another step in their career pathway
Offered letter of support if needed
Very excited to hear we are pursuing this degree
Would like to help in any way she can
July 9, 2008
Robert Lacle- July 9, 2008 3PM meeting.
General Manager, Miami DoubleTree Grand Hotel
 Employees need this type of opportunity, especially those in entry level
positions
 Offered letter of support
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

Will meet the needs of employers in hotel industry
Would like to offer the program internally to some of his employees
when the program becomes available
July 10, 2008
Lazaro Diaz, Owner & President
Finest Towing




BAS-SM is very practical, in particular because someone can couple
technical expertise with a management background
His administrative team has technical expertise that could be enhanced
with management skills
He noted that many times they lack management skills which posses
periodic problems in the
Would definitely hire someone with a BAS in Supervision and
Management if position were available.
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Appendix K: Employer Survey Results
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Appendix L: Minutes of School of Business Advisory Committee
School of Business Advisory Committee Meeting
Tuesday, January 15, 2008
8:10 am
Wolfson Campus
Present: Barbara Carr, Ana Cruz, Stephanie Etter, Juan Del Busto, Connie Laguna,
Teddie Laing, Manuel Lasaga, Claudia Pertierra, Thania Rios, Michelle Vautier,
Jeanne Westphal, Maria White, Craig Wilson
MINUTES
Citigroup Grant – Dr. Ana Cruz announced that the School of Business was awarded a
grant in the amount of $20,000 from the Citigroup Foundation to educate small business
owners on how to run their businesses more effectively and efficiently. The training will
be done through a series of nine workshops to be held at the Wolfson Campus. She is
presently recruiting approximately ten firms to participate in this program.
Bachelor’s of Applied Science in Supervision and Management - Dr. Stephanie Etter
reported that the School of Business is applying for a BAS in Supervision and
Management and asked the board for their input on curriculum competencies, and to
provide feedback about the workforce needs of the community, specifically Region 23
which is Miami-Dade and Monroe counties. Discussion ensued with Mr. Juan Del Busto
stating the significant need for the degree and for public speaking and management skills
in today’s workforce. He agreed to send us a synopsis of his management concept. Ms.
Michelle Vautier, representing Ms. Alice Horn of NFTE, suggested offering cohort
courses, with students working as a group at weekly scheduled classes and a program
manager to guide and assist the students along the way. Dr. Craig Wilson reiterated her
views stressing the importance of making it easy and convenient for students to navigate
through the program. Ms. Claudia Pertierra suggested that focus groups be conducted
with students as well as employers. Mr. Manuel Lasaga requested that we provide more
clarity of this degree by way of a written document.
Hospitality Institute – Ms. Jeanne Westphal is currently working with local hotels, the
Hospitality/Business department at MDC, Camillus House, and other community based
organizations to provide soft skill training and job opportunities in the hospitality
industry to homeless and disadvantaged individuals in our community. Ms. Westphal is
the newly appointed Executive Director of the Hospitality Institute. She will provide us
with her new contact information.
Travel and Tourism – Dr. Etter requested volunteers to serve on an ad-hoc committee
that will review the program that may need updated with current industry practices and
procedures in order to make it more viable. She asked the board for their input on
curriculum and suggestions to enhance the program. Ms. Teddie Laing agreed to email
the current curriculum to Ms. Westphal for review. Ms. Westphal agreed to be part of a
focus group and to assist the School of recruiting industry experts for this initiative.
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Chairperson – Dr. Etter announced that a new chairperson for the Advisory Board needs
to be elected and opened the floor for nominations. It was decided that since not all
members of the board were present, that an email will be sent out requesting nominations.
A roster with members’ contact information will be sent as an attachment.
Other – Ms. Connie Laguna suggested that we set the meeting dates for the entire year so
members can plan accordingly.
Ms. Vautier extended an invitation to attend the Pathway to Entrepreneurship Summit
sponsored by NFTE on February 12, 2008 at the Westin Colonnade Hotel in Coral
Gables. The event will be from 7:30 – 10:30 am.
Dr. Cruz distributed a list of the Volunteer Income Tax Assistance Centers at MDC and
reminded the board that we are currently providing this service to our community.
Dr. Etter welcomed our newest member of the Advisory Board, Ms. Barbara Carr, who is
Vice President of State Farm Insurance Miami Leadership Office.
The meeting was adjourned at 9:20 am.
School of Business Advisory Committee Meeting
Tuesday, May 20, 2008
8:10 am
Kendall Campus, Room 2206-2
Present: Barbara Carr, Lillian Cosio, Ana Cruz, Lester Eljaiek, Stephanie Etter, Ivan
Figueroa, Alice Horn, Connie Laguna, Teddie Laing, Manuel Lasaga, Thania Rios,
Maria White, Craig Wilson
MINUTES
Dr. Stephanie Etter announced that Mr. Manuel Lasaga was voted as the Chairperson for
the School of Business Advisory Committee. Mr. Lasaga accepted the post and thanked
the committee members for their vote of confidence. In a brief statement, Mr. Lasaga
mentioned, that given all the challenges education is facing today, he is eagerly looking
forward to working with the members of the committee in order to better serve both the
School as well as the College.
Motion was passed to approve the minutes of the January 15, 2008 meeting.
Hospitality Institute - Mr. Ivan Figueroa explained that the Hospitality Institute’s
objective is to assist displaced individuals in the Overtown area of Miami-Dade by
providing skills training and job opportunities. There are currently 116 participants in
training for a 3-day session, which ends on May 23rd.
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Center of Excellence for Customer Service – Mr. Ivan Figueroa reported that the
Center‘s focus is on those individuals in the workforce that need re-training in customer
service. They currently offer basic skills training, but their goal is to offer opportunities
for certification, and eventually, a college degree. A discussion centered around training
students on proper business attire, business etiquette, interview skills, and how to
measure the effectiveness of this training. Mr. Figueroa assured the committee that each
individual will be monitored along the way, so that they can grow professionally. He
also agreed to meet with Ms. Alice Horn of NFTE to discuss the offering of training
mini-sessions for high school students.
Bachelor’s of Applied Science Proposal Update – Dr. Etter announced that a letter of
intent from Dr. Padrón has been submitted to the State showing our commitment to
developing a baccalaureate’s degree. She furthered explained that MDC is slated to
become part of the State College System, a pilot program aimed to increase the number of
baccalaureate degrees awarded in the State of Florida. She emphasized the importance
and need of support from the industry, and advised the committee members that they will
be asked in the near future to provide us with letters of support. Dr. Etter distributed a
copy of the proposed classes for the Bachelor of Applied Science in Supervision and
Management and opened the floor for feedback and input from the committee members.
The following observations were made:
 95% to 98% of businesses in Miami-Dade County are composed of 5 people or
less.
 This degree is designed for both individuals entering large businesses and those
opening their own businesses.
 Individuals need management skills as their businesses grow.
 Important to include an international component as part of the curriculum.
Mr. Lasaga congratulated Dr. Etter for her work in developing this degree, which if
approved, will start in the Spring of 2010. He asked that all advisory members be sent a
copy of the Executive Summary.
Proposed Meeting Dates – The proposed meeting dates of August 14, 2008, December
11, 2008 and April 9, 2009 were tentatively approved awaiting comments from members
not present.
Advisory Committee Planning Workshop – A motion was made by Ms. Barbara Carr
to make plans for a Strategic Planning two-hour workshop focusing on the programs and
goals of the School of Business for August 2008. Motion was second by Ms. Lillian
Cosio. A definite date has yet to be determined.
Other –
Ms. Alice Horn expressed her gratitude to Miami Dade College for our support of the
NFTE program. Dr. Ana Cruz announced that NFTE had recently presented us with a
plaque for “Partner of the Year”.
The meeting was adjourned at 9:30 am.
MDC School of Business
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Appendix L1: Employability Check Up Examples
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