Team-Based Design Some Topics: Introduction to Teaming Processes of Effective Teams Nature of Individual Commitment Diversity and Teamwork Guidelines for Effective Feedback Dealing with Common Team Problems ECE 480 -- Goodman Introduction to Teaming Prominence of teams in workplace Self-directed teams CQI teams Participative management Cross-functional design teams (OURS) ECE 480 -- Goodman Nature of Teams Members depend on each other in some way Members must share at least SOME goals Collective efforts yield high performance ECE 480 -- Goodman Advantages of Teams Motivation – spirit Sharing/delegation of workload Fast response to change in requirements High creativity, good decision-making Better cross-functional communication/ find problems Lots of learning from each other ECE 480 -- Goodman Problems with Teaming Meetings and consensus-building take time Poor leadership ineffectiveness Many people aren’t skilled as team members Differences in effort/commitment conflict, resentment Hard to communicate between disciplines Too much cohesion screen out relevant info ECE 480 -- Goodman Learning about Teaming Employers really care about your ability to work in teams You will gain experience with a team You SHOULD reflect on the team process you are participating in, see how YOU can improve your skills ECE 480 -- Goodman Principles for Effective Teaming Collective decision making Collaboration & interchangeability (pitching in with each other) Appreciation of conflict/differences – try to RESOLVE them, not bury them Balance of effort Focus Open communication Mutual support Team spirit ECE 480 -- Goodman Individual Commitment to Team Willingness to: Commit time, effort Work hard Identify with team Prioritize team goals relative to your own ECE 480 -- Goodman Diversity in Teams It’s a benefit – more views/expertise available It’s a curse – harder to communicate/feel cohesive Ideally, want a BALANCE ECE 480 -- Goodman Feedback to Your Team Members Most people don’t like to do, if not positive, duh! Fear hurting feelings/making enemies Even when requested, most may not want to hear it BUT: If ACCURATE and HELPFUL, may be valued, and can help individual and team they can’t change it, don’t mention it Make it descriptive, not judgmental – “it makes ME feel”, not “you are such a …” If ECE 480 -- Goodman Protocol for Feedback Session Decide on subject for feedback (scope)--”Let’s talk about how we …” Start positive, what they should KEEP doing Mention what you’d like to see people do more or less of Teammates should clarify, gently reinforce, avoid ganging up Continue feedback to rest of team – all get a chance to give, receive Some things are best left UNSAID – you need to keep working with your teammates! ECE 480 -- Goodman For RECEIVING Feedback Evaluate your performance yourself, first – if they tell you what you know, don’t blame them! Relax, breathe while listening – no one will hit! Listen carefully, without interrupting Ask for examples, but don’t dispute Acknowledge valid points / their viewpoints Sort it out later – it’s just INPUT to you, NOT revealed truth ECE 480 -- Goodman “Normal” Problems – They CAN be Handled Floundering – recognize and adapt/decide Monopolizing – recognize, feed back, correct -- “Hang on, let’s see what xx and yy think…” Personalizing – don’t blame people for problems outside their control – attack the problem, not the person Power struggles – recognize, resolve – when WINNING matters, not resolving the issue, it’s a problem Externalizing – don’t blame the “powers that be” for the troubles of the group ECE 480 -- Goodman