Los Angeles City College
OFFICE OF
SPECIAL SERVICES
Student Services Village 100
Phone :( 323) 953-4000 ext. 2270
Email: oss@lacitycollege.edu
Our Mission
The Office of Special Services’ (OSS) mission is
to facilitate equal access for students with
disabilities, allowing full participation in
educational programs, services, and campus
activities through appropriate and reasonable
accommodations.
Office Hours
Monday – Thursday 8:00 am – 4:30pm
Friday 8:00am – 2:30pm
Types of Disabilities
Acquired Brain Injury (Stroke, TBI)
Blind or Low Vision
Deaf or Hard of Hearing
Developmental Disability
Learning Disability
Mobility Disability
Psychological Disability
Speech-Language Disability
Other Disabilities: Health, PTSD, ADD, etc.
Application Process
New students requesting services are required to
complete an OSS new student application and
submit a “professional verification of disability”
signed by an appropriate professional. In addition,
students must complete the OSS orientation.
Continuing students, if requesting support
services, must update their OSS application each
semester in attendance.
General OSS Applications
Application Packet (New Student) [.doc] or [PDF]
Application Packet (Continuing Student) [.doc] or [PDF]
Services Offered at OSS
•Academic Accommodation Authorizations
•Academic Counseling
•Access to Assistive Technology
•Assistive/Adaptive Technology Training
•Alternate-Text Production
•Braille Transcription
•Classroom and Test Accommodations
•Large-Print Magnification
•Learning Disabilities Assessment
Services Offered at OSS
•Liaison with college faculty and staff
•On-campus Mobility Orientation
•Priority Registration
•Readers or Scribes for Exams
•Referrals (on/off campus support)
•Sign Language Interpreting Services
•Specialized Instruction
•Specialized Tutoring
•Student Education Contract
•Student Educational Plan
Accommodation Services
The Accommodation Services Department provides
proctoring and ensures the integrity of the testing center for
OSS students. Testing accommodations may include:
Extended time for exams
Distraction-reduced exam space
Computer assisted format
Alternate text format
Spell Checker
Braille transcription
Reader
Scribe
Other (to be determined based on student evaluation and
educational limitations)
For specific information on exams or general questions,
please contact Accommodations Services ext. 2277
Learning Disabilities Services
Learning Disabilities Services are designed to provide educational
support for currently enrolled LACC students with verified learning
disabilities. The goal of the program is to promote success in an
environment that is encouraging, accepting, and nonjudgmental.
Each student works with their Learning Disabilities Specialist to
determine the following:
•Eligibility for services
•Learning strengths, weaknesses and degree of impact the
disability has on the learning process
•Appropriate accommodations/academic adjustments
•Recommendation and referral on and off campus
For specific questions or to schedule an appointment to see a
Learning Disabilities Specialist, call 323 953-4000 ext. 2270
High Technology Center
The High Technology Center is located in the Student Service
Village, Room # 103. OSS students learn and acquire new
computer skills utilizing assistive computer technology:
•Daisy Readers
•Note-Taking Devices
•Pen Top Computers
•Tactile Graphics
•Assistive hardware
Mice and keyboard
Braille Display
Screen Magnification Device (CCTV)
•Assistive software
Screen Reader (JAWS)
Screen Magnification (Zoom Text)
Scan and Read ( Kurzweil, Read and Write Gold)
Voice Recognition (Dragon Naturally Speaking)
Alternate Text Production Center
The Alternate Text Production Center is located near the
High Technology Center, in SSV Room # 106. OSS students
are provided access to alternate-textbook formats when
authorized by their OSS counselor/specialist for their
academic courses.
Link to forms:
•To request Electronic Text (etext) formats [.doc] or [PDF]
•To request Braille Format [.doc] or [PDF]
•To Request Large Print Format [.doc] or [PDF]
•To request Assistive Technology Equipment for classroom
use [.doc] or [PDF]
•Alternate Media Policy [.doc] or [PDF]
•Web Accessibility/Section 508 [.doc] or [PDF
Sign Language Interpreting
The Sign Language Interpreters’ Office is located in
the Office of Special Services, Room # 104G. OSS
provides American Sign Language Interpreters for
eligible students in academic classes who are Deaf
or hard of hearing and enrolled in the Office of
Special Services. To request American Sign
Language Interpreting services, please make an
appointment with the OSS Senior Sign Language
Interpreter.
•Classroom instruction
•Tutoring
•Counseling appointments
Sign Language Interpreter Requests [.doc] or [PDF]
Counseling Services
OSS provides specialized academic and vocational
counseling for OSS students with disabilities.
Counseling services include:
•Development of the Student Education Contract
•Development of the Student Education Plan
•Determination of reasonable academic
accommodations or adjustments based on the
student’s documented needs
•Referrals to and coordination with campus support
services and community agencies
•Liaison with college faculty and staff
To make an appointment to see an OSS Counselor
call (323) 953-4000 ext. 2270
OSS Tutoring Services
The OSS Tutorial Center is located in SSV 100, Room
#102. The goal of the Center is to encourage and assist
each student to be an independent successful learner to
the greatest possible extent. Peer tutors provide
specialized tutoring to registered OSS students.
Individualized tutoring sessions focus on developing
learning strategies and study techniques based
on the student’s learning styles and accommodations,
including assistive technology.
For specific information about tutoring call
(323) 953 – 4000 ext. 2273
OUR STAFF
Randy Anderson, M.S., SLP
Dean of Special Programs
Alfredo Quispe, B.A.
Senior Sign Language Interpreter
Silvy Olivares, B.S.
Senior Secretary
Lisa Chen, B. A.
Sign Language Interpreter Specialist II
Susan Matranga, M.A.
Learning Disability Specialist
Romina Mena
Sign Language Interpreter Specialist II
Donna Morley, M.A.
Learning Disability Specialist
Michelle Hernandez
Sign Language Interpreter Specialist II
Robert Dominick, M.A.
Professor of Counseling
Anna Zamarripa
Sign Language Interpreter Specialist II
Aida Dzhanunts, M.S., CRC
Professor of Counseling
Cheryl Morrison
Instructional Assistant, Assistive Technology
Michele Mattier
Special Services Assistant-OSS Registration
Kelvin Luong, B.S.
Instructional Assistant, Assistive Technology