Accounting 844
Final Exam
Name ____________________
1. List and discuss each of the components of the systems development life cycle (16 Points).
2. List and discuss four reasons people resist change according to your book and notes (8
Points).
3. You are planning the implementation of a computerized accounting system for Dani’s
Consignment Store. You have Identified 10 task that are require in the implementation
process. A number of tasks are dependent on one another. The tasks, their dependencies
and the estimated time for completion for each task is presented in the table below.
Requirement: Use the information in the table to:
(a) Develop a PERT chart and identify the critical path of the implementation tasks (8
Points).
(b) What is the expected duration of the implementation (in weeks) (2 Points).
(c) Using the information you have developed in (a) Organize the tasks on a Gantt chart (6
Points)
Predecessors Tasks
Task
A
B
C
D
E
F
G
H
I
J
(Dependencies)
A
B
C
E
F
D
G-H
Time (Weeks)
3
5
7
8
5
5
4
5
6
4
4. Feasibility Analysis (20)
Dani D., the owner of Dani’s Consignment Store is considering the implementation of the
computer system you have designed. Dani liked the features and benefits that you
presented to her. However, she would like to know if it is economically feasible for her to
purchase your system. Use the following information to prepare a feasibility analysis for
Dani:
The system development costs will be $15,000 and an annual service contract is required at a
cost of $1,500. You estimate that the system will be useful for 10 years at which time the
system will have zero value. You have estimated that it currently takes approximately 32
minutes of time to process information related to a consignment (that includes all processes
such as recording the contract, inventory, sale, commission etc.) and the new system will
reduce that time to 8 minutes per consignment. The average hourly pay rate in the store is $20
per hour along with an additional 20% for benefits. The store processes approximately 200
complete consignments per month. Since this is a custom system it has no value to anyone
other than ChumLee’s Resale Consignment Store. Chum can borrow from the bank at a rate
of 10% and can spread the loan out over 5 years if he makes a 20% down payment.
Considering new tax law developments you anticipate that Chum’s marginal income tax rate
will be 48% (this includes state and federal income taxes).
You should use Microsoft Excel on your computer. You may not use any other program or
resource on your computer. When you are finished place your file in the final exam
dropbox on KSOL
Summary Article Question (10 Points Each)
5. Discuss the findings of Hong and Kim’s 2002 article, “The Critical success factors for ERP
implementation: An organizational fit perspective.”
6. Discuss the findings of Ugrin, Morris and Ott’s 2012 article “The Song of the Sirens ...” and
what you think the findings suggest about managers’ concern for organizational fit.
7. Considering Ugrin’s 2009 article “The Effect of Systems Characteristics …” What are some
factors that might make managers less attentative to organizational fit.
8. Considering the results of Nicholaou’s 2004 article, “Firm Performance Effects in Relation
to the Implementation and Use of ERP” and Nicholaou and Bhattacharya’s 2006 article,
“Organizational Performance Effects of ERP Systems Usage: The Impact of Post
Implementation Changes” are the benefits of ERP systems generally realized and should
organizations make investments in additional add-ons and upgrades early in the
implementation process or integrate them incrementally after initial implementation of the
main system?