A Summary and Presentation by
Brendan Frobey
MFC 215 Final

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Users shouldn’t have to think about what they’re looking at
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All choices and clicks should be obvious
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Try to make as much of you website self-evident as you can

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People don’t read webpages they scan them
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Satisfice, choose the first reasonable option
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Users muddle through they don’t figure out how things work

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Conventions are your friends, make your website familiar to the user by making it to web standard
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Create effective visual hierarchies
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Make your pages clearly defined for separate information
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Clickable items should be obvious
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Proper formatting is key

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Your user should never be confused by a choice they have to make on your website
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Guide your user by giving to the point instructions
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Make sure they get help when they’ll need it
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Make helpful info hard to miss

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Less words on the page avoids distraction and confusion for the user
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Don’t included unneeded welcome messages
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Instructions take up space only to be ignored
Steve Krug

Works Cited of Images
In order of appearance
• http://jeya.me/wp-content/uploads/2015/08/dontmakemethink.jpg
• http://helpmerick.com/wp-content/uploads/2006/08/Control-F.png
• https://jessicacompton426.files.wordpress.com/2010/10/webdesignlayout.g
if
• http://www.greenbuildingadvisor.com/sites/default/files/images/fork_in_ro ad_sign.gif
• https://www.sensible.com/images/Steve%20Krug%20color%20300dpi.png

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Brendan Frobey
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Bofrobey@buffalo.edu
• http://www.acsu.buffalo.edu/~bofrobey/