2016 DESK ASSISTANT
NORTHERN ARIZONA UNIVERSITY
NIZHONI / UPWARD BOUND / UPWARD BOUND MATH SCIENCE
The Academy (Nizhoni, Upward Bound, and Upward Bound Math Science) is a five-week, comprehensive
program that enables diverse high school students, grades 9-11, to prepare for college. The students build strong
academic skills while in a residential setting on the Northern Arizona University (NAU) Flagstaff mountain
campus.
Employment Dates:
Monday, May 30 - Saturday, July 2, 2016
Four Positions: (1) Full-time (40 hrs./week)
Monday - Friday, 7:00 am – 4:00 pm
(1) Part-time (16 hrs./week)
Saturday & Sunday, 8:00 am – 4:00 pm
(1) Part-time (25 hrs./week)
Monday – Friday, 4:00 pm – 10:00 pm
(1) Part-time (10 hrs./week)
Saturday & Sunday, 4:00 pm – 10:00 pm
RESPONSIBILITIES:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Serve as a general clerk and receptionist in the Residence Hall.
Answer the telephone; receive and deliver messages.
Greet visitors and provide general information about The Academy.
Monitor and keep track of check in/out for both staff & Academy participants.
Check participants in/out of residence hall on registration day, weekdays, and weekends.
File, maintain organization and confidentiality of documents around the front desk area.
Receive and deliver pertinent information to participants, residential staff and Academy Directors.
Monitor and record usage of summer vehicles.
Distribute supplies as needed to Academy employees.
Attend Academy Meet and Greet on April 15, 2016 and Academy training on Friday, June 3, 2016.
Prioritize this job over any other employment or class responsibilities. This is not a student worker position.
Maintain fluency in the Academy Desk Assistant Manual and awareness of Academy Residential Staff Manual.
Maintain contact with the Academy Administrative Staff & submit appropriate hire documents prior to May training.
Present a positive and professional image at all times.
Provide excellent customer service at all times.
Other duties as assigned by Academy Manager.
QUALIFICATIONS: Due to the demand of these positions, the ideal candidate should:
•
•
•
•
•
•
•
•
•
•
•
Currently be an NAU student who will have completed at least 30 credit hours by the end of 2015 fall semester.
Have and maintain at least a 2.5 GPA.
Have the ability to relate to individuals from various cultural backgrounds.
Have basic knowledge of telephone etiquette.
Have some clerical experience.
Possess strong interpersonal and oral communication skills.
Have the capability to handle high levels of stress in a fast paced environment.
Be flexible and have the ability to use common sense.
Be enthusiastic and motivated.
Have initiative to work on own with little supervision.
Display professionalism.
SALARY: $8.50/hr.
Extended Application Deadline: Friday, April 15, 2016 by 5:00 p.m.
If you have any questions, call 928-523-1351 or e-mail The.Academy@nau.edu
Applications may be mailed or e-mailed to :
Verlinda Folgheraiter
Northern Arizona University
PO Box 6035
Flagstaff, AZ 86011-6035
Email: The.Academy@nau.edu
U
U
Revised 11/10/15
2016 DESK ASSISTANT
NORTHERN ARIZONA UNIVERSITY
NIZHONI / UPWARD BOUND / UPWARD BOUND MATH SCIENCE
INDICATE POSITION(S) APPLYING FOR:
Full-time:
Part-time:
__ 40hrs./wk: Mon - Fri, 7:00 am - 4:00 pm
__ 16hrs./wk: Sat & Sun, 8:00 am - 4:00 pm
Last Name
First
__ 25 hrs./wk: Mon - Fri, 4:00 pm - 10:00 pm
__ 10 hrs./wk: Sat & Sun, 4:00 pm - 10:00 pm
PERSONAL INFORMATION
M.I.
Social Security Number
-
Application Date
Present Address
City
State
Zip
Present Phone
Permanent Address
City
State
Zip
Permanent Phone
E-mail address
T-Shirt Size:
___Small ___ Medium
___ Large
___X-Large
___ XX-Large
___Other:
EDUCATIONAL INFORMATION
Are you currently
enrolled at NAU?
Yes
No
Enrolled in 2015 Summer
Session 1 or 2?
Yes
No
If yes, please specify class and times:
EMPLOYMENT RECORD
Present or last employer
Your job title
Address
Start date:
Leave date:
City
Name of Supervisor
State
Phone number
Zip
Salary:
Reason for leaving:
Description of responsibilities:
Previous employer
Your job title
Address
Start date:
Leave date:
City
Name of Supervisor
State
Phone number
Zip
Salary:
Reason for leaving:
Description of responsibilities:
Previous employer
Your job title
Address
Start date:
Leave date:
City
Name of Supervisor
State
Phone number
Zip
Salary:
Reason for leaving:
Description of responsibilities:
Revised 11/10/15
REFERENCES
Name
Title/relationship
May we contact your present employer?
Yes
Address
Phone # (include
area code)
Occupation
No
ADDITIONAL INFORMATION
Please give any additional information which may more fully describe your qualifications, skills, experience, education, background and interests.
Please attach additional pages as needed
PLEASE ATTACH THE FOLLOWING DOCUMENTS:





Unofficial Transcript
Letter of Interest (one page, typed, double-spaced, 12 font)
Resume
Two Reference forms OR two individual Letters of Recommendation OR one Reference form and one
Letter of Recommendation
Application Deadline: Extended to Friday, April 15, 2016 5 p.m.
An Equal Opportunity Employer
We are an equal opportunity employer, and we do not and will not discriminate on the basis of race, religion, national origin,
gender, age, handicap, marital status, or status as a disabled veteran. Information provided on this application will not be used
for any discriminatory purpose.
In submitting and signing this application, I agree that the information given is accurate to the best
of my knowledge. I also authorize The Academy staff to access my student records to review any
other pertinent information relevant to my application.
Applicant Signature
Date
OFFICE USE ONLY:
Date Rec’d:
Status:
Reviewed by:
Signature_____________________________________________________
Date ________
Revised 11/10/15
DESK ASSISTANT REFERENCE FORM
At least ONE letter of recommendation must be from a current or former direct supervisor.
Full Name of Student Applicant:
Date:
The student named above has requested your assistance in providing a recommendation for a Desk Assistant position with the 2016 Academy.
Your help in completing the form OR a letter of reference and returning it in a sealed envelope as soon as possible is appreciated. The
information you provide will be kept confidential. For questions, contact Laurie Balenquah at (928) 523-1351 or e-mail at
The.Academy@nau.edu.
p
*************************************************************************************
How long have you known the applicant?
(years)
(months)
In what capacity (your role)
Please enter an X in the box that best describes the applicant regarding the following qualities in comparison with other students/employees.
Above
Below
Compentency
Excellent
Average
Not able to Assess
Average
Average
Strong communication skills
Motivation and diligence
Ability to multi-task
Analytical skills
Ability to take initiative
Emotional maturity, responsible
Ability to work in teams cooperatively
Independence
Self-confidence
Planning skills
Friendly
What are the applicant’s strengths?
_____________________________________________________________________________________
Please add other comments you feel is important for the committee to be aware of:
________________________________________________________________________________________
Recommender’s Name (please print)
Date
Signature
Email address
Position or title
Phone Number
____________________________________________
________________________________
Revised 11/10/15
DESK ASSISTANT REFERENCE FORM
At least ONE letter of recommendation must be from a current or former direct supervisor.
Full Name of Student Applicant:
Date:
The student named above has requested your assistance in providing a recommendation for a Desk Assistant position with the 2016 Academy.
Your help in completing the form OR a letter of reference and returning it in a sealed envelope as soon as possible is appreciated. The
information you provide will be kept confidential. For questions, contact Laurie Balenquah at (928) 523-1351 or e-mail at
The.Academy@nau.edu.
p
*************************************************************************************
How long have you known the applicant?
(years)
(months)
In what capacity (your role)
Please enter an X in the box that best describes the applicant regarding the following qualities in comparison with other students/employees.
Above
Below
Compentency
Excellent
Average
Not able to Assess
Average
Average
Strong communication skills
Motivation and diligence
Ability to multi-task
Analytical skills
Ability to take initiative
Emotional maturity, responsible
Ability to work in teams cooperatively
Independence
Self-confidence
Planning skills
Friendly
What are the applicant’s strengths?
_____________________________________________________________________________________
Please add other comments you feel is important for the committee to be aware of:
________________________________________________________________________________________
Recommender’s Name (please print)
Date
Signature
Email address
Position or title
Phone Number
____________________________________________
_______________________________
Revised 11/10/15