Kelly Stockman
240 Countryside Lane
Williamsville, NY 14221
716-262-2078
gshepherd12@yahoo.com
OBJECTIVE
To obtain a position in customer support that will allow me to provide quality, customer
centric support and opportunity to grow in the First Niagara culture.
EDUCATION
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK
Bachelor of Science in Business Administration, expected May 2016
International Business
GPA 3.3/4.0
EXPERIENCE
Macy’s, Williamsville, NY
Cashier/Sales Associate, 11/14/13-present

Answered customer questions and concerns involving the retail industry and provided
assistance in support of their shopping experience.

Responsible for the nightly point of sale reconciliation and deposits.

Stock, organize and design merchandise display points throughout the store.
Blocher Retirement Home, Williamsville, NY
Dining Sever, 09/2013-01/2013

Provided the elderly with their orders, giving them well deserved service.

Offered to make their living environment a more gratifying and relaxed place to live
in.
Michael Phelps Swim School, Williamsville, NY
Swimming Instructor, 04/2012-08/2012

Supported in the motivation of young children wanting to learn how to swim.

Exemplified the correct strokes and movements for swimming.

Resolved several children’s fear of the water.

Outcome, learned much patience, and how to be a better leader.
COMPUTER
SKILLS
Microsoft excel, Microsoft PowerPoint, Microsoft word
ACTIVITIES
Volunteer Softball Coach, May 2012-present
LANGUAGE
Capable of speaking German almost fluently
HONORS
German National Honor Society, received on 05/2012
Dean’s List, received on 12/12