ISO/TS 16949:2002
By Matthew Pavelek
Boise State University
What will be covered
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Definition
Brainstorming Exercise
Explanation
The purpose and benefits
Example
Summary
Definition
• ISO/TS 16949:2002 is the
newest automotive quality
standard which was developed
to be aligned with the ISO
9001:2002 standard
• It is a worldwide accepted
standard for suppliers of
automobile manufacturers
Brainstorming Exercise
• Brainstorm on how a new
quality standard can benefit
your company
• Brainstorm on the type of
quality improvements that can
be made in your company
Developers of ISO/TS
16949:2002
• The ISO/TS 16949:2002 standard
was developed by an ad hoc
group of automotive
manufacturers and their
respected trade associations
– The goal was to develop a
universally accepted set of quality
management standards for the
automotive industry
Developers of ISO/TS
16949:2002
• The partnership that developed
the ISO/TS 16949 standard was
comprised of the following
groups
– International Automotive Task
Force (IATF)
– Japan Automobile Manufacturers
Association (JAMA)
– With the support of the ISO
technical committee ISO/TC 176
Development of ISO/TS
16949:2002
• ISO/TS 16949:2002 is the
international equivalent and
combination of the following
standards
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QS-9000 (USA)
EAQF (France)
VDA6 (Germany)
AVSQ (Italy)
Development of ISO/TS
16949:2002
• ISO/TS 16949:2002 was
developed to be aligned with
the new ISO 9001:2000
• ISO/TS 16949:2002 was
implemented in March 2002 to
replace ISO/TS 16949:1999
Development of ISO/TS
16949:2002
BSI Management Systems-available at emea.bsi-global.com
Purpose of IATF in ISO/TS
16949 Development
• To develop a consensus
regarding international quality
requirements
• Develop policies and procedures
to ensure worldwide
consistency
• Provide training to support
ISO/TS 16949
• Establish formal liaisons to
support objectives
Reasons for ISO/TS
16949:2002 implementation
• Recognized internationally
• There are no plans to update
QS-9000, VDA6.1, EAGF, or AVSQ
• Suppliers are either required or
encouraged to upgrade to
ISO/TS:16949
Reasons for ISO/TS
16949:2002
• Eliminates the need for multiple
registrations
• Technical specifications
compliment current quality
improvement methodologies
QS-9000
• Current plans are not to
eliminate
• No current plans to update
• Has reached the end of its
development life
• Is no longer supported by
manufacturers or suppliers
• Will expire on December 15,
2003
Problems with QS-9000
• Problem suppliers are able to
maintain registration
• Does not utilize the process
approach to quality
management
• Falling credibility of
certification process
• Is not a universally accepted
certification
ISO/TS 16949:2002
Implementation
• Is not at this time an overall
replacement for QS-9000
– Renault and PSA strongly
recommend upgrading to ISO/TS
16949
– Ford, GM, and DaimlerChrysler
currently recognize ISO/TS
16949:2002
– Ford, GM, and DaimlerChrysler will
replace QS-9000 with ISO/TS 16949
ISO/TS 16949:2002 VS
QS-9000
• More demanding than QS-9000
by requiring
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Senior management involvement
Product realization
Analysis and improvement
Supplier development
Organizational performance
Goals of ISO/TS:16949
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Continual improvement
Defect prevention
Reduction of variation
Reduction of waste in the supply
chain
ISO/TS 16949:2002
Requirements
• A focus on continual
improvement
• Customer satisfaction
requirements
• Preventative action process
• Improved employee training
requirements
ISO/TS 16949:2002
Requirements
• Required communication with
suppliers and customers to
assure quality
• Improved employee quality
responsibilities
ISO/TS 16949:2002
Requirements
• Includes detailed, sector
specific requirements for
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Employee competence
Awareness and training
Design and development
Production and service provisions
Control of monitoring and
measuring devices
– Measurement, analysis, and
improvement
Benefits of ISO/TS
16949:2002
• Improved supplier product
• Improved process quality
• Improved global sourcing
confidence
• Common, consistent quality
systems approach
Example
• Wescast Industries earned
ISO/TS 16949 certification
– Certified for all five of its Ontario
manufacturing facilities
– Recognizes commitment to quality
and customer requirements
– Significant to customers
– Will increase global presence
Summary
• ISO/TS 16949 is clearly the
superior certification due to
– Worldwide acceptance
– Only one necessary certification
– Support from both suppliers and
manufacturers
Summary Cont.
– Compatibility with current quality
improvement philosophies
– Improved focus on senior
management development,
employee involvement, and
customer significance
– Enhanced certification
requirements
– Focus on processes
References
International Organization for
Standards: Ref.:818, March21,2002
BSI Management Systems-available at
emea.bsi-global.com
International Automotive Oversight
Bureau-available at www.iaob.org
Supplier letter from DaimelChrysler,
GM,and Ford. Dated August 2002
References
Eagle Group USA, INC-available at
www.eaglegroupusa.com
Future of APQP and PPAP in doubt.
Quality; Troy: Jan2002; Roderick A
Munro
Wescast Earns ISO/TS 16949
Certification. Business Wire; July 2,
2002