2007-08 Council on Libraries, Information Systems and Computing (LISC) Minutes September 28, 2007 Attendance: Lawrence Raffalovich (chair), Christine Haile, Debra Dickerson (support staff), Frank D’Andraia, George Berg, Victoria von Arx, Edmee Hernandez, Antun Milas, Carol H. Jewell, Carolyn Malloch, Martin Manjak, Fan Pen Chen, Sairam Chinnam. I. Call to Order II. Introductions were made around the table. III. Reports A. Report from the Chair Larry reported on the LISC Accomplishments for 2006. He inquired as to the status of the “e-mail as a means of communication,” which made it through the Senate last year. Chris Haile reported that the document remains unsigned by the Officer-inCharge. Chris explained that the Language signed by President Hall in 2005 still stands, but it was the proposed changes to the bill that has not been approved. B. Report from the Chief Information Officer (Haile) Residence Halls ITS has contracted the technical management of Resnet to Apogee Networks, Inc. As part of this program, the network infrastructure has been upgraded and wireless has been added to each quad. There is a full-time network technician on-site and students have access to 24X7 phone support from Apogee. With Apogee addressing Resnet issues, the ITS Helpdesk is now focused on helping students with academic IT problems. Information Commons, phase II The Libraries and ITS are pleased to announce the opening of the Information Commons in the Main (160 PCs) and Dewey (15 PCs) libraries. In addition, the IC in the Science Library has been expanded to 109 PCs. For the first time, all PCs have a common “image” of software. There are spaces for students to bring their laptops, wireless access and group study. Library reference and ITS technical staff will both be present to assist students. Classrooms and other public PCs ITS assumed responsibility for all Registrar-scheduled classrooms as of 1/1/07. For the first time, all classrooms, in addition to the IC locations and user rooms on the Downtown and East campuses, have the common software image. This image consists of 101 different software products: 51 that are faculty-supplied and 50 that LISC Minutes -2- September 28, 2007 are ITS-supplied. New software products added by ITS include End Note, Office 2007 and Adobe Creative Suite. The LC3 user room is closed; its redesign will be reviewed by the Classroom committee this fall. In total, there are 660 public and classroom-based PCs with a common software image. This puts the campus closer to a goal of a Teach Anywhere/Learn Anywhere environment. Also, ITS staff is working on many priority items for this year. Some key items include: Working with Finance and Business on SUNYCard. Migration of Core Management System. Upgrade of PeopleSoft to go live July 25, 2008, including changes to MyUAlbany portal. Phase I Kickoff for Digital Imaging Potential Policy Issues for LISC: Management of Electronic Files and Online Storage Establishing a task force to examine how the University should approach (working with archivist, counsel, IT, research, president’s office). No active discussion has occurred regarding life cycles for students and alumni. Developing framework and tools to be able to do analysis of the records and make wise decisions of disposal and/or retainment. C. Report from Director of Libraries: D’Andraia Operations 1. Web Pages: First impressions are important and the new library web pages are now operational. The new pages are a vast improvement over our previous efforts and the new pages provide our users with easy to use screens that have a contemporary look and feel. 2. Information Commons (IC): A second information commons, similar in scope and appearance to the commons established in the Science Library in 2006 is now open in ULib (1st Floor, wing adjacent to reference). This joint ITS Libraries collaboration features about 160 new computers, tables and chairs. ITS personnel and Library faculty will be available to assist students. 3. Operating Hours: Students have been making use of our expanded operating hours (effective October 1 ULib remain open to 3AM). The new information commons housed in the University Library has been popular. The surge period (for now) appears to be between the hours of 11am and 2pm. This may change. Use of the Info Commons at the SciLib continues to rise. The Libraries are monitoring use at all locations. To assist students, the Libraries/ITS have installed new software LISC Minutes -3- September 28, 2007 that allows students to quickly identify where unoccupied computers may be found in Dewey, ULib, and SciLib. 4. More Power Outlets: In response to student demand, more electrical outlets are now available in ULib, providing users with several convenient locations from which to power up personal lap tops; Also, more circulating lap tops were acquired for student use; 5. Expanded Software: All computers in all libraries now have the same common software suites available and software has been enhanced and up-dated (i.e. EndNote now available); 6. New Entry: An entry from the Podium directly into the Science Library (1st Floor) is expected to be completed during the fall semester; 7. Succession planning: The Libraries shall have an increasing number of retirements in the next 5-7 years. Working with ARL, UA has begun to host a series of management institutes for middle managers. Eight-two librarians from across the US and Canada applied to attend the three day basic course. The institute is designed to strengthen middle manager skill sets, provides an opportunity to develop networks and builds on corps competencies. The institute also lets us showcase Albany. Of the 82 academic librarians who attended, 22 were from SUNY Schools (including eleven from UA) the series will continue next year. LISC Minutes -4- September 28, 2007 Collections 1. Dubious distinction, the Association of Research Libraries has informed me that the UA Libraries’ national ranking has dropped from 95 to 109 (out of 113 research universities ranked). The new matrix is based on total budget. USB’s position improved, for it is now ranked 95. UB also did well, moving to 62. The rankings may be found in - The Chronicle of Higher Education, 2007–8 Almanac, vol. 54, no. 1, on page 34. 2. Improved Access: Online catalog (Minerva) has been up-dated and here are some of the highlights: Browse Search and Keyword Search boxes have been collapsed into one search box; Frequently used Search Options "Full Catalog," "Journals," "Reserves," "Gov't Docs," have been placed in handy tabs in the middle of the page. Additional tab "Other Libraries" gives access to local and SUNY online catalogs. 3. Development: The Class of 1957 has now given in gifts and pledges over $63,000 to the libraries. Their initial goal was $25,000! The endowment created by the class supports acquisitions. 4. School of Criminal Justice and the Libraries are working on securing primary source material on the death penalty currently owned by a distinguished collector living in Alabama. 5. Additional Resources: During the fall semester the Libraries will begin consulting with faculty to select new e-resources (Selective Investment: $135,000 Scholarly Digital Commons). Also, a new library endowment in support of materials for the Social Sciences ($100,000) has been established; Policy Issues: Circulation Privileges for non-UA Students and Faculty (next semester) What type of privileges should be given? We should become more “cognizant” of our overseas alumni. IV. Old Business Need to find out the status of the e-mail policy. V. New Business A Library and IT Usage Policy Committee need to be established. The committee was asked to think about members and let Larry know via e-mail. Note: The “chair” of the committees has to be a member of the Council. There being no further business, the Committee adjourned at 4:30 p.m.