ENROLLMENT SERVICES
DIVISION COUNCIL MEETING
DATE: MAY 13, 2011
CHAIRPERSON:
Arvid Spor
MEMBERS PRESENT:
Michelle Arthur, Luis Barrueta, Cristina Corrales, Lorena Garcia,
Linda Lew
RECORDER:
Lucy Nelson
The meeting began at 9:00am.
Review April 15, 2011 Minutes
1. Corrections
a. Page 2, #11: Per K. Adams – start new paragraph (#12) with third sentence of
paragraph and following additions: “Student can now check how close they are to
graduating through a Degree Audit system linked to Academic Planning and Program
Evaluation…”
2. Updates
a. Page 1, Updates/Open Forum #2: Dr. Smith will report the problem with online
orientation to ITS.
b. Page 1, Updates/Open Forum #3: A. Spor emailed Enrollment Services mangers to
encourage classified staff to participate in Classified Professional Development Week
activities and workshops.
c. Page 2, #4: Received update on installation of blinds in the Financial Aid lab from
Tyler Robbins. He met with vendor, received a quote, a requisition was entered on
Datatel, and is now waiting for Jo Ann Higdon to sign off on requisition.
d. Page 2, #13 – A. Spor met with vendor who will install the vinyl stripes signage.
Each stripe will be 8” band of color (10” total width): blue for Testing, green for
Financial Aid, red for EOP&S/CalWORKs/CARE, and purple for FYE. Signage is
scheduled to be installed a week from Saturday. Original cost of $1,107 per 100 linear
feet per color for an estimated total of $4,500 plus tax (includes installation).
3. Minutes were amended and approved.
Student Development Update
1. ASO/ICC Banquet awards are both off-campus events. ICC Friday luncheon will be held at
Outback Restaurant and ASO event will be at 12 and Highland Restaurant in Manhattan
Beach on Saturday at 9:00pm. Three members per club are invited to the ICC end-of-year
event. ASO elected new president for next year. ICC cabinet election will take place this
Wednesday.
2. Secured volunteers for commencement from Outreach and Financial Aid. Suggestion was
made to email Dr. Mosqueda requesting volunteers from FYE. Commencement is scheduled
at 4:00pm, with students lining up at 3:00pm. Commencement reception is scheduled at
1:00pm in the Activities Center West Patio and Library Lawn.
Issues
1. Members were reminded that the purpose of Division Council meetings is to discuss and find
solutions to issues departments are experiencing.
2. Question about progress in creating a smoother registration process (i.e. volunteers to walk
lines to help alleviate wait). Previously discussed the use of kiosks and library computers to
reduce traffic in the Student Services Center. Large numbers of students are expected to
show up at the last minute to register due to cutbacks at the UCs/CSUs. With the three budget
scenarios, unsure of how FTES will be affected. Could drop from 19,400 to 16,000 FTES
which would result in reduction of 600+ courses. Fall is projected to be same size. Crowd
control is important, but also important to give students information early. Add/drop help
may be located in the Activities Center. Unsure if students will be dropping many classes if
they’re having difficulty getting classes. Management makes sure there is adequate number
of staff by not approving vacation days during critical times.
3. Suggestion: post signs on the Torrance campus about available classes at Compton.
Counseling and faculty have been promoting Compton classes for a number of years, but
Compton may also cut back on FTES depending on the budget scenarios. Students may not
find classes they need there if there are fewer courses offered. Repercussion of funneling
ECC students to Compton could be crowding out regular Compton students from getting
classes. Students using the searchable function on the web can locate courses on both
Torrance and Compton campuses. The online degree audit function also allows students to
see which sections are available, letting them register faster. Surveyed SI students and most
use online search to register which could also be used as a tool to provide more information
to students. 30,000 schedules will be available for Fall and Spring and 10,000 for Summer.
They will be available for sale at the Bookstore for $1.00 and some will be sent to
community libraries and high schools.
4. Suggestion: put up signage reminding students how the budget cuts will affect services,
similar to what was done in 2003. The information is posted on the College web page.
5. Updates about possible furloughs and budget cuts? Governor Brown will release his May
budget revise this Monday. Sacramento received an additional $2.5 billion in tax receipts.
The Republicans expect an additional $5 million in tax receipts. Furloughs need to be
negotiated. Classified negotiations are currently at an impasse. Mediator will be requested
and assigned from the Public Employees Relations Board (PERB). The mediator will meet
with both management and classified negotiating teams to find resolution; arbitration is the
next step taken if no resolution is agreed upon. The District is negotiating for a 3-day
furlough, not to be taken from a single pay check, but spread out over a period of time. The
Union proposed no furlough days, but asked for an additional 4 days off paid.
6. Long lines suggestions:
a. Use Fine Arts student actors/actresses, comics, comedians, magicians, or singers to
entertain students while they wait in lines. May be difficult to find students before the
start of the semester and could be too noisy in the hallway for testing students. May
be more appropriate for the lines in the Student Services Center lobby. M. Arthur will
take the lead to research this suggestion.
b. Having someone ‘walk’ the lines helps alleviate long lines. Student
workers/ambassadors could be trained to answer simple questions for the financial aid
lines. At times it is overwhelming working in Financial Aid lab (SSVC 204G) being
the only staff member servicing a room full of students. For security reasons, the back
door into FYE is usually unlocked when the lab is open.
c. Best place to provide information (i.e. FAQs) is to place them where students are
waiting in line, i.e. the lobby plasmas. Maybe FYE could give Financial Aid a glass
case by their lab lines to post their FAQs. Most information students need is posted
on the scrolling electronic sign, but students fail to read it. Financial aid does post
their FAQs. FYE has a poster printer; L. Barrueta offered to redesign the financial aid
posters and asked C. Corrales to send him poster information/layout. Suggestion was
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made to place a kiosk by the financial aid line; the lab was created to help divert the
flow from the Financial Aid office to the lab. There are nine computers in the lab for
students to create and submit their FAFSA, make corrections, or look up their status.
Many students ask staff to look up their information because they don’t know how to
use computers or are slower than others in using the computers. Staff can help them
get started but they once they can do it themselves, they can use other computers on
campus or from home.
7. M. Arthur will attend the 15th Annual Lennox Family festival on June 25th at Lennox Park.
She requested updated information from ICC, FYE/SI, Financial Aid, etc.
8. L. Barrueta and the SI program will transition to the Math Division. He will continue to work
in his current location until the new Math building is completed. T. Clifford will be the
Division Council representative from FYE.
Next meeting: Cancelled meeting on June 10th (same day as graduation). July meeting may be
rescheduled on a day other than Friday. August meeting is pending based on Outreach, Testing,
Student Development or Financial Aid activities. Suggestion was made to communicate
department news through the June newsletter.
The meeting adjourned at 9:55 a.m.
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