ENROLLMENT SERVICES DIVISION COUNCIL MEETING DATE: JANUARY 13, 2012 Chairperson: Arvid Spor Members Present: Michelle Arthur, Theresa Clifford, Liz Fernandez, Brooke Matson, Julieta Ortiz, Harnish Patel, Breanna von Stein Recorder: Lucy Nelson The meeting began at 9:00 a.m. Brooke Matson was introduced as the new ASO Student Services Officer and Division Council representative. Review December 9, 2011 Minutes 1. No changes were made to the minutes. Follow-Up Items 1. Financial Aid Foster Youth workshop dates will be re-posted on the online campus calendar. The current online campus calendar will be replaced by a new calendar currently being tested. 2. As part of an ongoing discussion about electronic forms, a meeting with various campus managers is scheduled to assess the total campus need for a scanning system. Departments invited to the meeting include fiscal services, campus police, admissions & records, financial aid, human resources and testing. Scanning reduces the amount of paper copies. Electronic forms reduce the amount of scanning required. The system could alert students to missing information/documents needed and create more efficient processes. 3. Four to five pending large lawsuits involving the state of California can affect how much state funding El Camino will receive for the upcoming year. The state lost the tobacco lawsuit but won a redevelopment lawsuit. Lawsuits will be settled by January 15th. 4. No updates on adding a ‘register online’ notification/reminder to MyECC where students look up their registration date and time. 5. No updates on a more permanent solution to decrease the number of students waiting in line for counseling appointments. Counseling is hoping to hire more counselors. Room reservation to use SSVC 208 for additional counseling appointments was cancelled. Proposed Trustee Areas: 1. Legislation passed informing community college districts to review trustee areas within their districts. An outside vendor is working with the college and board of trustees to assess and reconfigure current districts. If draft reconfiguration was approved, two trustees may have to run against each other based on where they reside and the new boundaries. Isn’t it a conflict of interest for the board to be involved in the final decision? Will verify if approval will come from the board. Discussions involved a task force made up primarily with non-El Camino employees, and community open forums. Current trustee areas are based on K-12 school districts. Legislation requires more population-balanced districts. Last year, Ken Brown was elected as trustee for Area 1, Mary Combs was re-elected as trustee for Area 2, and Bill Beverly was re-elected as trustee for Area 3. Open Forum Financial Aid – M. Arthur 1. Need larger electronic sign (i.e. LCD flat screen) outside the Financial Aid office to accommodate more financial aid information. Funds may have to come from financial aid account – need to determine costs and include Facilities and ITS. Another issue is where to put it in the hallway. 2. Red line outside the financial aid door will be moved farther back into the hallway to clear door for privacy reasons and to see the next available station. 3. A larger drop box is needed to accommodate the large amount of paperwork students submit. Contact Jack Selph to see if the drop box could be a construction woodworking class project. Facilities suggested purchasing the drop box from Home Depot. Suggestion was made that Financial Aid can provide drop-box envelopes pre-printed with space for students to write their name and ID number. May need a stand/counter to provide a writing surface. 4. Students do not know how to complete forms properly. Maybe create workshops on how to complete forms correctly and accurately. Suggestion was made to record a step-by-step video or PowerPoint presentation on how to complete forms and post online on the F.A. webpage. Will add to Outreach orientations the importance of filling out F.A. forms correctly. 5. M. Arthur is working on Financial Aid webpage links directly to forms. 6. New online loan forms will be tested in the summer with a small and controlled population. Three forms are required for loans: Loan Request Form, Budget Sheet, and a reference sheet. M. Arthur converted the Loan Request Form into a PDF fillable form. The need to develop fillable forms came from the difficulty of reading students’ handwriting. Some students fill out forms like they text. M. Arthur will contact Staff Development for training on creating and editing Adobe PDF fillable forms. 7. Students are writing on the walls/doors and peeling the new signage tape off the walls. Testing office has the same problem with students tagging their counter, walls and in the lab. What about installing cameras? A. Spor will check with campus police. Cadets patrol the hallways. Outreach – J. Ortiz 1. J. Ortiz suggested using student ambassadors as a second floor ‘concierge’ and placing them at a podium at the head of the stairs next to the directory. Will start now instead of waiting for Welcome Week. Would like to start Welcome Week on the Saturday, February 11th, of the first week of school. Set up 2 tables on the library lawn from 10am-2pm. 2. There are no signs on the first floor directing students to second floor offices. Will create a slide for the plasmas listing the departments/programs and room numbers on the second floor. The meeting adjourned at 9:52 a.m. 2