7981 version 4 28-Jun-16 1 of 7 SOCIAL WORK Contribute to care of people in a residential setting level: 5 credit: 6 planned review date: June 2006 sub-field: Social Services purpose: People credited with this unit standard are able to: manage admission to residential care; contribute to planning for residential care of the resident; contribute to residential care of the resident; and contribute to evaluation of the residential care plan. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. moderation option: A centrally established and directed national moderation system has been set up by Community Support Services ITO Limited (Careerforce). special notes: 1 People awarded credit in this unit standard are able to explain the application of Te Tiriti o Waitangi in the social services, and are able to apply this competence to the context of assessment for this unit standard (for further clarification, please refer to Unit 7927, Explain the application of Te Tiriti o Waitangi in the social services). New Zealand Qualifications Authority 2016 7981 version 4 28-Jun-16 2 of 7 SOCIAL WORK Contribute to care of people in a residential setting 2 Those who may be the subject of residential care include children, young persons, and adults (including elders). They may require residential care for: parenting purposes, care and protection, safety from self endangerment, prevention of criminal offending, youth justice requirements, physical or mental health needs, disability related needs, prevention or management of alcohol or drug usage, economic development, health care, housing, human rights, legal issues, sexuality and sexual orientation needs, prevention of abuse, neglect, or violence. In the context of this unit standard, residents may be individuals or groups. People awarded credit for this unit standard demonstrate competence in one context, with any combination of the above factors. 3 Glossary Abuse, neglect, and violence includes abusive, neglectful, violent, or controlling behaviour that may be economic, emotional, physical, social, verbal, spiritual, and/or sexual in nature. It also includes role abuse, which means the abuse of power by an individual or agency that has a professional, service, or status-based role in relation to survivors. Abuse, neglect, and violence may occur within or outside of families and whānau. Characteristics and needs of residents may include but are not limited to: physical, spiritual, and mental characteristics, including age and stage of development, culture, disability, gender, health status, language, sexual orientation; and needs to be respected, affirmed, supported, physical comfort, safety, and privacy. New Zealand Qualifications Authority 2016 7981 version 4 28-Jun-16 3 of 7 SOCIAL WORK Contribute to care of people in a residential setting Information sufficient for the purpose of determining individual placement and needs within the residence may include indicators of distress, grief, or separation; indicators of needs for medical assessment; risks of abuse, neglect, or violence to other residents and/or staff; indicators, signs, or disclosures of abuse, neglect, violence, or self endangerment; the nature of any identified abuse, neglect, violence, or self endangerment; the degree of risk of continuing abuse, neglect, violence, or self endangerment; the characteristics of the resident; the safety of the resident. Programme may include but is not limited to: educational, recreational, vocational, and therapeutic activities, programmes, and projects for individuals or groups in the residential setting. People awarded credit for this unit standard demonstrate competence in one context, with any combination of the above factors. Role and responsibilities in the plan may include design and development of ongoing agreements, plans or programmes; monitoring and assessment of the resident and agreements, plans or programmes; reporting in accordance with legislative or organisational requirements; education; advice and information giving; networking; brokerage; advocacy. Self endangerment may include suicide risk, risks resulting from mental illness, risks from alcohol or drug usage. Service provider standards include but are not limited to: service provider strategic plans, kaupapa, governing legislation, staff manuals, kawa, or tikanga. New Zealand Qualifications Authority 2016 7981 version 4 28-Jun-16 4 of 7 SOCIAL WORK Contribute to care of people in a residential setting 4 All communications are treated confidentially, except where there is an ethical, legal, or organisational duty on the social service worker to report abuse, neglect, and violence. Residents are informed of the scope and limits of confidentiality as defined by criteria established by legislation, ethical practice, and service provider guidelines. In the context of this unit standard, sources of criteria established by legislation, ethical practice, and service provider guidelines include but are not limited to: Children, Young Persons and Their Families Act 1989, Domestic Violence Act 1995 Section 43, Health Act 1956 Sections 22B and 22C, Official Information Act 1982, Privacy Act 1993, service provider codes of conduct, codes of practice issued by the Privacy Commissioner, social service codes of ethics, and service provider guidelines, protocols, staff manuals, strategic plans, kawa, or tikanga. 5 Other statutes and criteria relevant to this unit standard: Alcoholism and Drug Addiction Act 1966, Children, Young Persons and Their Families Act 1989, Criminal Justice Act 1985, Guardianship Act 1968, Health Act 1956, Health and Disability Services (Safety) Act 2001, Mental Health (Compulsory Assessment and Treatment) Act 1992 and Old People's Homes Regulations 1987. People awarded this unit standard demonstrate knowledge of the provisions of these statutes and criteria relating to residential care, according to their relevance to the assessment context. 6 People awarded credit in this unit standard show that their actions are guided and supported by valid theory for social service practice. Evidence is required of social service theory that is derived from authoritative sources, which may include but are not limited to: body of knowledge related to social service work; cultural theory; practice research. New Zealand Qualifications Authority 2016 7981 version 4 28-Jun-16 5 of 7 SOCIAL WORK Contribute to care of people in a residential setting Elements and Performance Criteria element 1 Manage admission to residential care. performance criteria 1.1 Information regarding the residence and residential life is provided to the resident and clarified as required by the resident. Range: information regarding the residence and residential life may include but is not limited to - residential rules and procedures, residence programmes and resources, resident rights and responsibilities, grievance procedures. 1.2 Assessment on admission elicits information sufficient for the purpose of determining individual placement and needs within the residence. 1.3 Admission procedures are completed in accordance with service provider standards. element 2 Contribute to planning for residential care of the resident. performance criteria 2.1 Contributions to planning for residential care address all factors relevant to continuing care of the resident. Range: 2.2 factors relevant to continuing care of the resident may include but are not limited to - objectives for admission to the residence, integration of the individual into the residence, outcomes of the admission assessment, ethical practice, service provider standards. Contributions to planning have the safety and wellbeing of the resident and other residents as their first consideration. New Zealand Qualifications Authority 2016 7981 version 4 28-Jun-16 6 of 7 SOCIAL WORK Contribute to care of people in a residential setting 2.3 Contributions to planning address all essential features of a residential care plan. Range: essential features of a residential care plan may include but are not limited to – matching of the resident’s needs with the services provided by the residence; objectives of the plan; resources that are available to achieve the objectives of the plan; a time frame that is consistent with the use of available resources; the roles and responsibilities of people in the plan; contingencies and procedures to be followed in relation to contingencies; methods of evaluating progress. element 3 Contribute to residential care of the resident. performance criteria 3.1 Contributions to residential care have the safety and wellbeing of the resident and other residents as their first consideration. 3.2 Contributions to residential care are in accordance with the social service worker’s role and responsibilities in the plan. 3.3 Ongoing contact of the resident with their family or whānau throughout the period of residence is facilitated in accordance with the plan. Range: 3.4 Supervision and custodial care of the resident is carried out according to the plan and residential requirements. Range: 3.5 ongoing contact may include but is not limited to - telephone, mail, visiting, planned joint meetings with residential staff. residential requirements may include but are not limited to physical and behavioural boundaries; legislative requirements; escort requirements; health and safety management; behavioural management. Contributions to the plan encourage self-determination of the resident within residential constraints and discourage dependency on the social service worker or service provider. New Zealand Qualifications Authority 2016 7981 version 4 28-Jun-16 7 of 7 SOCIAL WORK Contribute to care of people in a residential setting element 4 Contribute to evaluation of the residential care plan. performance criteria 4.1 Contributions are directed towards assisting parties to the plan to identify progress in achieving the objectives of the residential care plan. 4.2 Contributions are directed towards assisting parties to the plan to evaluate the safety and wellbeing of the resident and other residents. 4.3 Contributions assist parties to the plan to review the residential care plan, identify further options, and where necessary to amend the plan according to the outcomes of the evaluation of progress. Comments to: Careerforce PO Box 2637 Wellington 6140 Please Note: Providers must be accredited by the Qualifications Authority before they can offer programmes of education and training assessed against unit standards. Accredited providers assessing against unit standards must engage with the moderation system that applies to those unit standards. [Please refer to relevant Plan ref: 0222] New Zealand Qualifications Authority 2016