7987 version 4
28-Jun-16
1 of 6
SOCIAL SERVICE WORK WITH ABUSE,
NEGLECT, AND VIOLENCE
Contribute to a non violence programme
level:
5
credit:
6
planned review date:
June 2006
sub-field:
Social Services
purpose:
People awarded this unit standard are able to explain
theoretical and practice issues related to non violence
programmes, and contribute to implementation of a non
violence programme.
entry information:
Recommended: prior credit for Unit 18290, Describe
selected structural issues related to abuse, neglect, and
violence; Unit 18292, Describe selected aspects of
knowledge for working with abuse, neglect, and violence;
Unit 18294, Describe selected aspects of the impact of
abuse, neglect, and violence on human development; and
Unit 18296, Describe aspects of safe practice in social
service work with abuse, neglect, and violence; or
demonstrate equivalent knowledge and skills.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
explain the application of Te Tiriti o Waitangi in the
social services, and are able to apply this competence
to the context of assessment for this unit standard (for
further clarification, please refer to Unit 7927, Explain
the application of Te Tiriti o Waitangi in the social
services).
 New Zealand Qualifications Authority 2016
7987 version 4
28-Jun-16
2 of 6
SOCIAL SERVICE WORK WITH ABUSE,
NEGLECT, AND VIOLENCE
Contribute to a non violence programme
2
Glossary
Abuse, neglect, and violence includes abusive,
neglectful, violent, or controlling behaviour that may be
economic, emotional, physical, social, verbal, spiritual,
and/or sexual in nature. It also includes role abuse,
which means the abuse of power by an individual or
agency that has a professional, service, or status-based
role in relation to survivors. Abuse, neglect, and
violence may occur within or outside of families and
whānau.
Non violence programme refers to programmes that are
designed to respond to or prevent abuse, neglect, and
violence.
Service users is used as a generic term to denote
people from user groups of the social services. They
may be referred to by various descriptive terms in the
range of social service settings. Service users may be:
people who have used violence, with needs for
behaviour change to stop violence, non violence
education, or support; people who have had violence
used against them, with needs for protection, refuge,
education, changes to enable them to live in a non
violent environment, reconnection with families and
social networks, and support; people who have
witnessed violence as an ongoing practice (such as
children who have been born into and raised in an
environment where violence has been used against
others), with needs for behaviour change, protection,
refuge, education, changes to enable them to live in a
non violent environment, reconnection with families and
social networks, and support; members of communities,
with needs for community education, resource and
service development, social action, social policy
change, and social change. People awarded credit for
this unit standard demonstrate competence in one
context, with any combination of the above factors.
 New Zealand Qualifications Authority 2016
7987 version 4
28-Jun-16
3 of 6
SOCIAL SERVICE WORK WITH ABUSE,
NEGLECT, AND VIOLENCE
Contribute to a non violence programme
3
All communications are treated confidentially, except
where there is an ethical, legal, or organisational duty
on the social service worker to report abuse, neglect, or
violence. Service users are informed of the scope and
limits of confidentiality as defined by criteria established
by legislation, ethical practice, and service provider
guidelines. In the context of this unit standard, sources
of criteria established by legislation, ethical practice,
and service provider guidelines include, but are not
limited to: Children, Young Persons and Their Families
Act 1989, Domestic Violence Act 1995 Section 43,
Health Act 1956 Sections 22B and 22C, Official
Information Act 1982, Privacy Act 1993, service
provider codes of conduct, codes of practice issued by
the Privacy Commissioner, social service codes of
ethics, and service provider guidelines, protocols, staff
manuals, strategic plans, kawa, or tikanga.
4
Statutes relevant to this unit standard: Children, Young
Persons and Their Families Act 1989, Domestic
Violence Act 1995, Domestic Violence (Programmes)
Regulations 1996, Guardianship Act 1968, Health Act
1956 Sections 22B and 22C, Official Information Act
1982, Privacy Act 1993. People awarded this unit
standard demonstrate knowledge of the provisions of
these statutes and criteria relating to the reporting of
abuse, neglect, and violence, and care and protection
measures, according to their relevance to the
assessment context.
5
Resources related to abuse and neglect of children and
young persons may include but are not limited to:
a
Children, Young Persons and Their Families
Service.
1998.
Breaking the cycle: an
interagency guide to child abuse. Wellington:
Children, Young Persons and Their Families
Service.
b
Risk Management Project, Children, Young
Persons and Their Families Service.
1997.
Recognition of child abuse and neglect: Tirohanga
tukino tamariki.
Wellington: Children, Young
Persons and Their Families Service.
 New Zealand Qualifications Authority 2016
7987 version 4
28-Jun-16
4 of 6
SOCIAL SERVICE WORK WITH ABUSE,
NEGLECT, AND VIOLENCE
Contribute to a non violence programme
6
Resources related to the Domestic Violence Act 1995
and Domestic Violence (Programmes) Regulations
1996:
a
Department for Courts. July 1999. Individual
provider guidelines: for individuals wishing to
provide domestic violence programmes for adult
protected persons. Wellington: Department for
Courts.
b
Department for Courts. July 1999. Individual
provider guidelines: for individuals wishing to
provide domestic violence programmes for
children. Wellington: Department for Courts.
c
Department for Courts. July 1999. Individual
provider guidelines: for individuals wishing to
provide domestic violence programmes for
respondents. Wellington: Department for Courts.
7
Resources related to elder abuse and neglect - may
include but are not limited to:
a
Age Concern New Zealand. 1992. Promoting the
rights and well-being of older people and those
who care for them: a resource kit about elder
abuse and neglect. Wellington: Age Concern New
Zealand.
b
Age Concern New Zealand. 1999. Age Concern
elder abuse and neglect services: A report of
statistics and service developments covering the
three years from July 1996 to June 1999.
Wellington: Age Concern New Zealand.
c
Age Concern New Zealand. 1999 (2nd Ed). Elder
abuse and neglect: a handbook for those working
with older people. Wellington: Age Concern New
Zealand.
8
It is a principle of safe practice in working with abuse,
neglect, and violence that social service workers at all
levels of competence participate in professional
supervision (sometimes referred to as clinical
supervision).
People awarded credit in this unit
standard demonstrate consistent use of professional
supervision as part of safe practice.
 New Zealand Qualifications Authority 2016
7987 version 4
28-Jun-16
5 of 6
SOCIAL SERVICE WORK WITH ABUSE,
NEGLECT, AND VIOLENCE
Contribute to a non violence programme
9
All actions by the social service worker are based upon
a valid framework for social service practice with abuse,
neglect, and violence. Evidence is required of a
practice framework that is based upon authoritative
sources, which may include but are not limited to: body
of knowledge related to social service work with abuse,
neglect, and violence; cultural theory; practice research.
Elements and Performance Criteria
element 1
Explain theoretical and practice issues related to non violence programmes.
performance criteria
1.1
The range of programmes available to respond to abuse, neglect, or violence
and promote non violence are explained according to their intention, focus, and
outcomes.
Range:
1.2
programmes may include but are not limited to programmes for –
personal change to stop violence; personal change to enable
people to live in a non violent environment; control and prevention
of violence; education; protection; refuge; reconnection with
families and social networks; community education; resource and
service development; social action; social policy change; and
social change.
Evidence is required of explanation of four types of programmes.
The implications for staffing of non violence programmes are analysed and
described and in terms of the culture and gender needs and safety
requirements of staff and service users in programmes.
Range:
staff and service users - staff and service users engaged in
programmes to stop service users using violence; staff and
service users engaged in programmes because of violence used
against service users; partners and family members of service
users and staff.
 New Zealand Qualifications Authority 2016
7987 version 4
28-Jun-16
6 of 6
SOCIAL SERVICE WORK WITH ABUSE,
NEGLECT, AND VIOLENCE
Contribute to a non violence programme
element 2
Contribute to implementation of a non violence programme.
performance criteria
2.1
Contributions to programme implementation are consistent with the needs of
service users.
2.2
Contributions to programme implementation are consistent with the objectives
for each element of the non violence programme, and criteria established by
legislation, ethical practice, and service provider guidelines.
2.3
Contributions to programme implementation are evaluated using methods that
measure outcomes of contributions against objectives of the programme.
2.4
Where necessary, continuing contributions to programme implementation are
revised according to the outcomes of the evaluation.
2.5
Contributions to programme implementation are approved according to the
plan, the management of health and safety of all of those involved in the plan,
and the use of resources to achieve the objectives of the programme.
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016