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PACIFIC ISLAND SOCIAL SERVICES
Act as an advocate for Pacific Island
people in a Pacific Island social service
setting
level:
4
credit:
3
planned review date:
June 2002
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: clarify the
need of Pacific Island people for advocacy; plan an
advocacy case with Pacific Island people requiring advocacy;
present the advocacy case for Pacific Island people requiring
advocacy; and evaluate the advocacy case for Pacific Island
people requiring advocacy.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services
ITO Limited (Careerforce).
 New Zealand Qualifications Authority 2016
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special notes:
1
People awarded credit in this unit standard are able to
demonstrate knowledge of te tino rangatiratanga and
kawanatanga of the Treaty of Waitangi, and are able to
demonstrate knowledge of how to apply the articles of
the Treaty of Waitangi to social services. They are able
to apply this knowledge to the context of assessment
for this unit standard (for further clarification, please
refer to Unit 7927, Demonstrate knowledge of the
application of the Treaty of Waitangi in the social
services).
2
Pacific Island refers primarily to the main island groups
represented in New Zealand, namely Samoan, Tongan,
Cook Island, Niuean, Tokelauan, Fijian, Tuvaluan,
Solomon Islands, Kiribati.
3
Participants is used as a generic term to denote people
from user groups of Pacific Island social services, and
may include an individual, family, group, or a Pacific
Island community. Pacific Island community includes
but is not limited to: a community of interest, a
community of locality, a cultural community, or a kin
group, where the members of the community identify
themselves as Pacific people. People awarded credit
for this unit standard demonstrate competence in one
context with an individual, family, group, or Pacific
Island community.
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4
This unit standard recognises that each Pacific nation
has its own unique concepts and processes for
advocacy, and that people awarded credit in this unit
standard will be assessed according to the concepts
and processes of the nation of Pacific Island people
requiring advocacy.
5
All communications with participants are treated
confidentially. The scope and limits of confidentiality
are defined through negotiation, and informed consent
of participants, and criteria established by legislation,
ethical practice, and organisational guidelines. In the
context of this unit standard, sources of criteria
established by legislation, ethical practice, and
organisational guidelines include but are not limited to:
Official Information Act 1982, Privacy Act 1993, service
provider codes of conduct, codes of practice issued by
the Privacy Commissioner, Pacific Island social service
codes of ethics, and organisational guidelines,
protocols, staff manuals, strategic plans, kaupapa.
6
Key people include but are not limited to: people within
a family, community group, service provider, or
organisation who are given the authority or mana by the
family, community group, service provider, or
organisation to speak on their behalf by virtue of their
position, expertise, knowledge, or status, or because
they are otherwise representative of those who are
seeking advocacy.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Act as an advocate for Pacific Island
people in a Pacific Island social service
setting
7
Pacific Island social service workers include but are not
limited to: community workers, counsellors, social
workers, youth workers, and others who deliver Pacific
Island social services, whether paid or unpaid.
8
In carrying out all elements of this unit standard,
actions are documented according to enterprise
standards. Enterprise standards include but are not
limited to: service provider strategic plans, kaupapa,
governing legislation, staff manuals, service provider
protocols.
Elements and Performance Criteria
element 1
Clarify the need of Pacific Island people for advocacy.
performance criteria
1.1
Clarification of the advocacy need is according to consultation with participants.
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PACIFIC ISLAND SOCIAL SERVICES
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people in a Pacific Island social service
setting
1.2
Clarification identifies people, service providers, and organisations in terms of
their interest in the advocacy need.
Range:
1.3
Information gathered is relevant to clarifying the advocacy need.
Range:
1.4
information - oral accounts, written sources, personal interviews,
literature, legislation, policies, political factors.
Clarification identifies the essential features of the advocacy need.
Range:
1.5
people, service providers, and organisations - Pacific Island
people seeking advocacy; service providers, organisations, power
holders, resource people in the situation; supporters; others who
are affected by the need.
essential features - nature and extent of the need; cultural and
economic factors in the situation; desired outcome of advocacy;
legal requirements; service providers, organisations, and people
involved; possible alliances with other interested people.
Clarification is according to cultural protocols and criteria established by
legislation, ethical practice, and organisational guidelines.
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element 2
Plan an advocacy case with Pacific Island people requiring advocacy.
performance criteria
2.1
Planning is conducted in terms which acknowledge the nature of the Pacific
Island people requiring advocacy and the Pacific Island social service worker's
role and function.
Range:
nature of the Pacific Island people requiring advocacy - age and
stage of development, culture, disability, gender, health status,
language, sexual orientation; needs for physical comfort, safety,
privacy, religious adherence.
2.2
Planning is conducted using methods that encourage self-determination of the
Pacific Island people requiring advocacy and encourage independence from
the Pacific Island social service worker and service provider.
2.3
Proposals for an advocacy case are within parameters established with the
Pacific Island people requiring advocacy.
Range:
parameters - culture, values, and experience of the Pacific Island
people requiring advocacy; desired outcome of advocacy; gives
voice to the Pacific Island people requiring advocacy; potential for
effectiveness in achieving the desired outcome; nature of support
of other interested people; nature of opposition of other interested
people; nature of support by participants;
evidence is required of three of the range.
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2.4
Planning identifies all essential aspects of the advocacy case.
Range:
2.5
Planning identifies the strategies to be adopted to achieve the desired outcome.
Range:
2.6
essential aspects - safety of the people involved in the advocacy
case; desired outcome; identification of resources that are
available to help achieve the desired outcome; time frame
consistent with the use of available resources to achieve desired
outcome; responsibilities of people who will be involved in
implementing the plan; plans to deal with contingencies; methods
for evaluating progress towards achieving the desired outcome.
strategies - individual advocacy, lobbying, negotiation, meetings,
letters, petitions, submissions, presentations, use of interpreters,
consulting with key people, multi-media presentation, use of song
and drama;
evidence is required of two strategies.
Planning is according to cultural protocols and criteria established by legislation,
ethical practice, and organisational guidelines.
element 3
Present the advocacy case for Pacific Island people requiring advocacy.
performance criteria
3.1
Alliances identified in the plan are utilised to support the case.
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setting
3.2
Strategies identified in the plan for implementation by the Pacific Island social
service worker are adopted and carried out in accordance with the Pacific
Island social service worker's part in the plan.
3.3
Any submissions prepared by the Pacific Island social service worker
incorporate information, evidence, and arguments relevant to the need, are
prepared in consultation with other interested or affected parties, and presented
in the prescribed manner and forum.
3.4
Any submissions prepared by the Pacific Island social service worker are
presented in accordance with prescribed requirements.
Range:
prescribed requirements - format, minimum number of copies, due
date, confidentiality requirements, non-publication requirements.
3.5
Problems encountered in implementation are responded to in accordance with
the provisions in the plan for contingencies.
3.6
Implementation is approved according to the Pacific Island social service
worker's role and function, cultural protocols, and criteria established by
legislation, ethical practice, and organisational guidelines.
element 4
Evaluate the advocacy case for Pacific Island people requiring advocacy.
performance criteria
4.1
Implementation of the advocacy case is evaluated in consultation with the
Pacific Island people requiring advocacy.
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people in a Pacific Island social service
setting
4.2
Implementation of the advocacy case is evaluated using methods that measure
actual outcomes against the desired outcomes.
4.3
Implementation of the advocacy case is evaluated in accordance with the
cultural processes used in implementation and enterprise standards.
4.4
Any revisions to the advocacy case are in accordance with the outcomes of the
evaluation and according to agreement with the Pacific Island people requiring
advocacy.
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016