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PACIFIC ISLAND SOCIAL SERVICES
Contribute to a Pacific Island group in a social service setting
4 level: credit: planned review date: sub-field: purpose:
6
June 2002
Social Services
People credited with this unit standard are able to: contribute to establishment of a Pacific Island group; contribute to identification of objectives and tasks of a Pacific Island group; assist a Pacific Island group to address objectives and tasks; and assist closure of a Pacific Island group. entry information: accreditation option: moderation option:
Open.
Evaluation of documentation and visit by NZQA and industry.
A centrally established and directed national moderation system has been set up by Community Support Services
ITO Limited (Careerforce).
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PACIFIC ISLAND SOCIAL SERVICES
Contribute to a Pacific Island group in a social service setting
1 People awarded credit in this unit standard are able to demonstrate knowledge of te tino rangatiratanga and kawanatanga of the Treaty of Waitangi, and are able to demonstrate knowledge of how to apply the articles of the Treaty of Waitangi to social services. They are able to apply this knowledge to the context of assessment for this unit standard (for further clarification, please refer to Unit 7927, Demonstrate knowledge of the application of the Treaty of Waitangi in the social services ).
2 Pacific Island refers primarily to the main island groups represented in New Zealand, namely Samoan, Tongan,
Cook Island, Niuean, Tokelauan, Fijian, Tuvaluan,
Solomon Islands, Kiribati.
3 The characteristics and needs of group members and the group may be physical, spiritual, cultural, or mental.
Characteristics and needs include: age and stage of development, customs, disability, gender, health status, language, sexual orientation, and needs for physical comfort, safety, privacy, and religious adherence. The group environment reflects the value and appropriateness of that setting in terms of the group task and process.
4 Group and group members are used as generic terms to denote the people who are involved in Pacific Island groups in social services settings.
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5 All communications with group members and within the group are treated confidentially. The scope and limits of confidentiality are defined through negotiation and informed consent of group members, and criteria established by legislation, ethical practice, and organisational guidelines. In the context of this unit standard, sources of criteria established by legislation, ethical practice, and organisational guidelines include but are not limited to: Official Information Act 1982,
Privacy Act 1993, service provider codes of conduct, codes of practice issued by the Privacy Commissioner,
Pacific Island social service codes of ethics, and organisational guidelines, protocols, staff manuals, strategic plans, kaupapa.
6 People awarded credit in this unit standard are able to demonstrate self care , respectful communication and positive functioning in groups, and ability to relate to difference, as evidenced by acknowledgment and respect for difference, acceptance, genuineness, honesty, respect, humility, patience, and warmth. They use respectful inclusive language that is appropriate to the characteristics and needs of the group and group members. They seek to establish and maintain rapport with the group, respond to criticism or negative feedback without defensiveness, and act on changes required to maintain rapport.
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Contribute to a Pacific Island group in a social service setting
They demonstrate and communicate clarity about their role in Pacific Island social services within all relationships with members of the group. They know the limits of their role, function, and competence, and when to refer on to others.
7 Pacific Island social service workers include but are not limited to: community workers, counsellors, social workers, youth workers, and others who deliver Pacific
Island social services, whether paid or unpaid.
8 In carrying out all elements of this unit standard, actions are documented according to enterprise standards. Enterprise standards include but are not limited to: service provider strategic plans, kaupapa, governing legislation, staff manuals, service provider protocols.
Elements and Performance Criteria element 1
Contribute to establishment of a Pacific Island group. performance criteria
1.1 Contributions attend to the cultural status, protocols, and characteristics and needs of group members and the group.
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1.2 Contributions clarify the Pacific Island social service worker's role, function, and any legal responsibilities with the group.
1.3 Contributions address essential elements of group management.
Range: membership of and commitment to the group; ground rules; protocols for each group session and group relationships; leadership; methods and procedures for dealing with conflict in the group; hospitality; food; spiritual and religious protocols.
1.4 Group members are related to according to their cultural status, protocols, and characteristics and needs. element 2
Contribute to identification of objectives and tasks of a Pacific Island group. performance criteria
2.1 Information sought and contributed is according to relevance to identification of the cultural status, protocols, and characteristics and needs of group members, and group objectives and tasks.
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2.2
2.3
2.4
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PACIFIC ISLAND SOCIAL SERVICES
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Interpersonal skills and language are used which respond to verbal and nonverbal communications including body language and contribute to identification of group objectives and tasks.
Range: interpersonal skills may include but are not limited to - use of voice tone, pitch, volume, and speed; use of silence; active listening; clarifying, describing, encouraging, following, listening, paraphrasing, and summarising; reflection of feelings and content; respect, acceptance, and tolerance; body language; evidence is required of four.
Contributions focus on assisting identification and facilitation of group objectives, group tasks, and group maintenance needs.
Range: contributions may include but are not limited to - identification and maintenance of group values, maintenance of ground rules, leadership, conflict resolution, negotiation, contributions to decision making processes, group working methods, group building and development, contributions to relationships and group dynamics , knowledge of workers, expectations, humour, spiritual and religious protocols, other protocols, accountability to group processes and group rules and protocols; evidence is required of five.
Contributions focus on assisting the group to identify objectives and tasks according to relevant criteria.
Range: relevant criteria - achievable; measurable; consistent with the coping abilities, knowledge, resources, skills, and values of the group.
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2.5 Contributions focus on assisting the group to identify connections between objectives and tasks and their social and cultural context. element 3
Assist a Pacific Island group to address objectives and tasks. performance criteria
3.1 Group members are assisted to identify and select the process to be used to address objectives and tasks.
Range: assistance - co-creating and exploring alternatives, focusing, provision of information, brain storming, leading , clarifying, directing, coaching, role playing, humour; evidence is required of three of the range.
3.2 Group members are assisted to develop a group plan according to relevant criteria.
Range: relevant criteria - mutually agreed; consistent with objectives and tasks; consistent with the coping abilities, knowledge, resources, skills, and values of the group.
3.3 The group is assisted to address objectives and tasks by methods that encourage self determination by the group and discourage dependency on the
Pacific Island social service worker or social service provider.
3.4 The group is assisted to evaluate progress in terms of objectives and tasks and assess the plan according to the outcomes of the evaluation.
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Contribute to a Pacific Island group in a social service setting element 4
Assist closure of a Pacific Island group. performance criteria
4.1 Contributions to closure of each group session are according to the established protocol.
4.2 Contributions to closure of the group plan are according to completion of planned involvement of the Pacific Island social service worker or social service provider.
4.3 Contributions to closure of the group assist identification of relevant issues arising from the group.
Range: relevant issues - identification of achieved objectives and tasks; transfer of learning to dealing with other concerns, issues, or needs; identification of objectives and tasks that have not yet been achieved; identification of future objectives and tasks; identification of options to achieve future objectives and tasks; ongoing plans; establishment of accountability processes.
4.4 Contributions to closure of the group are according to the established protocol.
Range: contributions may include but are not limited to - gift giving, food, speeches, cultural protocols.
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Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note: Providers must be accredited by the Qualifications Authority before they can offer programmes of education and training assessed against unit standards.
Accredited providers assessing against unit standards must engage with the moderation system that applies to those unit standards. [Please refer to relevant Plan ref: 0222]
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New Zealand Qualifications Authority 2020