16269 version 3 Page 1 of 5 Identify, describe, and make contact with a Māori community in Iwi/Māori social services Level 5 Credits 6 Purpose People credited with this unit standard are able to: establish a proposed kaupapa for identifying and describing the Māori community; make contact with the Māori community; plan to describe the Māori community; and implement the plan to describe the Māori community. Subfield Social Services Domain Iwi/Māori Social Services Status Registered Status date 25 February 2008 Date version published 25 February 2008 Planned review date 31 December 2012 Entry information Open. Accreditation Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. Standard setting body (SSB) Community Support Services ITO Limited (Careerforce) Accreditation and Moderation Action Plan (AMAP) reference 0222 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 People awarded credit in this unit standard are able to explain the application of Te Tiriti o Waitangi in the social services, and are able to apply this competence to the context of assessment for this unit standard (for further clarification, please refer to Unit 7927, Explain the application of Te Tiriti o Waitangi in the social services). 2 Assessment notes: This unit standard may be assessed on the basis of evidence of demonstrated performance in the workplace, or through the use of a simulated workplace situation that closely approximates the performance required in workplace settings. Workplace settings can include field education placements. New Zealand Qualifications Authority 2016 16269 version 3 Page 2 of 5 People awarded credit in this unit standard demonstrate competence in working with service users in an holistic manner according to models of practice within te ao Māori. Service users are responded to in accordance with tikanga practices of te ao Māori and within the Iwi/Māori social services environment in which assessment for this unit standard is taking place. People awarded credit in this unit standard show that their actions through all elements are guided and supported by valid theory for social service practice. Evidence is required of social service theory that is derived from authoritative sources, which may include but are not limited to: body of knowledge related to Iwi/Māori social service work; cultural theory; practice research. Definitions of Māori words will be those relevant and in common usage in an Iwi/Māori social services context. Local iwi or hapū aims and objectives underpin the national standard basis of this unit standard. The definitions of Māori words and concepts in the local dialect must be verified by the local iwi and/or hapū. The context of the unit standard is limited to local rohe or takiwā; where local rohe are also occupied by a number of other iwi or hapū, the tangata whenua or mana whenua view will take precedence. Other iwi or hapū views should be encouraged in order to enrich and enhance understanding of key Māori concepts and practices. Performance of the elements must reflect the roles taken by male and female workers as applicable. 3 Glossary: Nature of the Māori community includes but is not limited to a whānau, hapū, or iwi; Māori community of interest; or a Māori community of locality. The Māori community may be traditional or modern, rural or urban, formal or informal. Examples of modern Māori communities may include but are not limited to: urban Māori authorities, Kōhanga Reo, Kura Kaupapa, Whare Wānanga, Rūnanga, and Trust Boards. People awarded credit for this unit standard demonstrate competence in one context. Key aspects may include but are not limited to key people; Māori structures or organisations; whānau, hapū, iwi; Māori groups and networks; resources; and concerns, issues, needs, and influences that impact on that Māori community. Key people include but are not limited to people within a Māori community who are given the authority or have the mana to speak on behalf of the community. Sources of information may include but are not limited to: books; records kept by Māori structures, organisations, groups, and networks; records kept by whānau, hapū, iwi, and marae; electoral records; historical records; local authority records; newspapers; oral sources from key people in the Māori community; political organisation records; postal district records; research outcomes; Māori Land Court records; and statistical information. The term social service worker is used in this unit standard to refer to the person seeking credit. Social service workers include but are not limited to: community workers, counsellors, kaiāwhina, social workers, kaitautoko, youth workers, and others who deliver social services; whether paid or unpaid. New Zealand Qualifications Authority 2016 16269 version 3 Page 3 of 5 4 All communications with service users are dealt with according to tikanga practices of te ao Māori and the standards of the Iwi/Māori social services environment in which assessment for this unit standard is taking place. Confidentiality issues are defined through negotiation with service users and their informed consent, and criteria established by service provider guidelines. Other relevant criteria may include but are not limited to: Official Information Act 1982, Privacy Act 1993, service provider codes of conduct, codes of practice issued by the Privacy Commissioner, social service codes of ethics, and service provider staff manuals, strategic plans, kawa, and tikanga. Elements and performance criteria Element 1 Establish a proposed kaupapa for identifying and describing the Māori community. Performance criteria 1.1 The proposed kaupapa for the project is established according to the known nature and needs of the Māori community and the needs of the social service worker and the service provider. 1.2 The proposed kaupapa for the project is approved according to service provider guidelines. Element 2 Make contact with the Māori community. Performance criteria 2.1 Contact with the Māori community is initiated according to the nature of the Māori community. 2.2 Contact with an informal Māori community is kanohi ki te kanohi and follows kawa and tikanga of the community. 2.3 Contact with a formal Māori community follows formal procedures. Range 2.4 formal procedures – letter, formal approach to a recognised key person to establish kawa for contact with the formal Māori community, kawa and tikanga of the community. A climate for trust building and whanaungatanga is initiated between the Māori community and the social service worker. New Zealand Qualifications Authority 2016 16269 version 3 Page 4 of 5 Element 3 Plan to describe the Māori community. Performance criteria 3.1 The kaupapa for describing the Māori community is confirmed with key people in the community. 3.2 Resources that would contribute to implementation of the plan are identified in terms of availability and cost effectiveness in achieving the kaupapa. 3.3 Sources of information are identified according to consultation with key people in the Māori community. 3.4 Methods for describing the Māori community are identified according to the nature and needs of the community as defined by key people. 3.5 Key elements of the plan are approved by key people in the Māori community. Range key elements of the plan – kawa, tikanga, methods of gathering information, methods of identifying and describing the community. Element 4 Implement the plan to describe the Māori community. Performance criteria 4.1 Implementation is undertaken according to the terms of the plan. 4.2 Key aspects of the Māori community are described according to verification by key people in the community. 4.3 Evaluation of implementation of the plan measures outcomes against the kaupapa for the project. Please note Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. New Zealand Qualifications Authority 2016 16269 version 3 Page 5 of 5 Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact Community Support Services ITO Limited (Careerforce) info@careerforce.org.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016