NZQA registered unit standard
23478 version 2
Page 1 of 4
Title
Carry out personal workplace requirements in the industrial textile
fabrication industry
Level
2
Credits
5
Purpose
This unit standard is for people entering into the industrial
textile fabrication industry. People credited with this unit
standard are able to: follow instructions in the workplace;
promote the company image; and carry out workplace duties.
Classification
Industrial Textile Fabrication > Industrial Textile Fabrication
Core Skills
Available grade
Achieved
Explanatory notes
1
Legislation and publications relevant to this unit standard include but are not limited
to – the Consumer Guarantees Act 1993; Health and Safety in Employment Act
1992; Employment Relations Act 2000; Privacy Act 1993; and NZ Motor Industry
Training Organisation (Incorporated) (NZMITO) training manuals (appropriate for the
occupation concerned).
2
NZMITO training manuals can be obtained by contacting NZMITO, PO Box 10803,
Wellington 6143, or by telephone on 0800 88 21 21.
3
Definition
Company requirements refer to instructions to staff on policy and procedures which
are documented in memo or manual format and are available in the workplace.
These requirements include but are not limited to – company specifications and
procedures, work instructions, manufacturer specifications, product quality
specifications, and legislative requirements.
4
For this unit standard, it is essential that the practical assessment evidence is
obtained in the workplace under normal workplace conditions.
Outcomes and evidence requirements
Outcome 1
Follow instructions in the workplace.
Evidence requirements
1.1
The importance of following instructions is explained in accordance with
company requirements.
NZ Motor Industry Training Organisation
(Incorporated)
SSB Code 101542
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
Range
23478 version 2
Page 2 of 4
safety, maintaining company work standards, adhering to stated
specifications, legal requirements.
1.2
The task is carried out in accordance with supervisor's instructions and with due
regard to safety.
1.3
Manuals, catalogues, microfiche and/or compact disc (CD) instructions are
followed to support the task being carried out.
Outcome 2
Promote the company image.
Evidence requirements
2.1
Courtesy is extended to other people in the workplace in accordance with
company requirements.
Range
2.2
supervisors, fellow workers, customers, people visiting the
workplace.
The importance of the customer with respect to company business and image is
identified in accordance with company requirements.
Range
may include but is not limited to – monetary terms, goodwill,
customer reference, communication with others, customer
retention, building up a customer base.
2.3
No damage occurs to customer's property, company property, and fellow
worker's property as a result of abuse and neglect.
2.4
The company's aims and objectives as defined by management are identified in
accordance with company requirements.
Outcome 3
Carry out workplace duties.
Evidence requirements
3.1
Safe working practices are observed while workplace duties are carried out in
accordance with the Health and Safety in Employment Act requirements for
employees.
3.2
The tasks to be performed are established and prioritised as agreed with the
supervisor.
3.3
The sequence of the task is planned in accordance with product and
supervisor’s instructions and/or steps listed in the appropriate NZMITO training
manual.
NZ Motor Industry Training Organisation
(Incorporated)
SSB Code 101542
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
23478 version 2
Page 3 of 4
3.4
The task is planned so that it is carried out safely within the time specified in
accordance with the manufacturer and supervisor instructions and/or steps
listed in the appropriate NZMITO training manual.
3.5
A job card or work sheet is completed that is legible and conveys accurately the
work carried out on a job.
3.6
Labour time spent and parts and materials used on a job are recorded on a time
card or work sheet.
3.7
Time management procedures are identified and carried out in accordance with
company requirements.
Range
3.8
may include but is not limited to – goal setting, prioritising,
estimating time, setting deadlines, comparing current use of time
with priorities, adhering to a plan to improve time management
skills.
Environmental hazards are identified and any obvious hazards reported
promptly to the supervisor in accordance with company and legislative
requirements.
Range
may include but is not limited to – atmospheric pollution, removal
of waste products and rubbish, disposal of used solvent tins.
3.9
Duties are performed with due regard to the legal responsibilities of the
workplace as defined by the employment agreement and company
requirements.
3.10
Safety requirements for machines are identified and confirmed by the
supervisor.
3.11
How workplace operation costs are made up is identified in accordance with
company requirements.
3.12
The principles of quality assurance are defined.
Range
3.13
The kind of information useful for customer files is defined.
Range
3.14
may include but is not limited to – adhering to manufacturer
specifications, supervisory and work inspection requirements,
importance of documentation, product quality standards, company
standards, industry standards, Consumer Guarantees Act,
customer satisfaction, customer follow-up.
may include but is not limited to – name, address, business and
home phone numbers, vehicle registration, work carried out and
date, product/s used, measurements, any warranties given, cost of
job.
The purpose of customer follow-up and means of achieving it are identified.
NZ Motor Industry Training Organisation
(Incorporated)
SSB Code 101542
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
23478 version 2
Page 4 of 4
may include but is not limited to – ensuring customer satisfaction,
prospecting for business, customer communication, quality control;
telephone contact; postal – friendly reminders, flyers, letters;
computer action file; adherence to the Privacy Act.
Range
Planned review date
31 December 2019
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
26 March 2007
N/A
Rollover
2
27 January 2015
N/A
Consent and Moderation Requirements (CMR) reference
0014
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact the NZ Motor Industry Training Organisation (Incorporated) (MITO)
info@mito.org.nz if you wish to suggest changes to the content of this unit standard.
NZ Motor Industry Training Organisation
(Incorporated)
SSB Code 101542
 New Zealand Qualifications Authority 2016