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National Diploma in Iwi/Māori Social Services (Level 6)
Level
6
Credits
277
Purpose
The National Diploma in Iwi/Māori Social Services (Level 6) [Ref: 0667] leads on from the
National Certificate in Iwi/Māori Social Services (Level 4) [Ref: 0666] or the National
Certificate in Social Services (Level 4) [Ref: 0250].
This qualification is designed as a basic professional qualification. It provides recognition
of the level of competence, knowledge, and skills required by those seeking employment
or already working as Iwi/Māori social service workers within whānau, hapū, and iwi social
services; marae based social services; and Māori social services.
People awarded this national diploma are able to work in those settings under professional
supervision, with a considerable degree of autonomy and accountability for achieving
outcomes as a professional social worker within Iwi/Māori social services. They are able
to work within a framework for practice informed by knowledge and skills in the application
and implementation of Te Tiriti o Waitangi in the social services. They practice within
ethical and legislative boundaries, and demonstrate an integrated practice theory for
working in Iwi/Māori social services.
This qualification includes standards designed specifically for work within Iwi/Māori social
services, as well as standards from other domains. The latter standards have been
included because they are essential competencies for Iwi/Māori social services work, but
they are also generic competencies across social services work. Many of those standards
are included in other Social Services qualifications, and can be used for credit towards
those qualifications. The compulsory section covers all competencies for a basic
professional qualification in Iwi/Māori social services work. The elective section enables
people to select standards that can contextualise their qualification to the kind of work they
undertake within Iwi/Māori social service work. They may be engaged solely in direct
service delivery to whānau, hapū, and/or iwi, but their job role may also include staff
supervision, management, or wider community work.
This qualification does not lead on to any other specific qualification, but people may wish
to work towards attainment of other diplomas in the social services industry, such as the
National Diploma in Community Work (Level 6) [Ref: 0987]; the National Diploma in
Counselling (Level 6) [Ref: 0988]; the National Diploma in Social Work (Level 6)
[Ref: 0989]; or the National Diploma in Youth Work (Level 6) [Ref: 0670]; or gain entry into
other higher level qualifications on the New Zealand Register of Quality Assured
Qualifications such as a degree in social work.
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
 New Zealand Qualifications Authority 2016
NQF Ref
Version
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Special Notes
Candidates must complete at least two fieldwork placements that are either:
 two placements which take place within two different field education contexts in
different agencies; or
 two fieldwork placements which take place in distinctly different field education contexts
within the one agency.
For further guidance, refer to Te Kaiāwhina Ahumahi. 2007. Guidelines for providers of
education and training in the social services within the National Qualifications Framework.
Wellington: Te Kaiāwhina Ahumahi, Nga mahi a takiwā me nga mahi tuwaenga –
Fieldwork and practical experience, p95. Providers reporting results for this qualification
are responsible for confirming with Community Support Services ITO Limited (Careerforce)
that these requirements have been met for each candidate for this qualification.
Credit Range
Level 4 credits
Level 5 credits
Level 6 credits
Level 7 credits
Minimum totals
Compulsory
51
121
54
36
262
Elective
0-15
0-15
0-15
15
Requirements for Award of Qualification
Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand
Qualifications Authority (NZQA) Rules and Procedures publications available at
http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 Compulsory standards
 Elective – A minimum of 15 credits as specified
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
 New Zealand Qualifications Authority 2016
NQF Ref
0667
Version
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Detailed Requirements
Compulsory
The following standards are required
Community and Social Services > Social Services > Iwi/Māori Social Services
ID
Title
Level
16257
16260
16261
16263
16265
16268
16269
16270
16271
16272
16273
16790
16791
16792
16793
19402
22962
Assist healing using traditional Māori concepts in an
Iwi/Māori social services setting
Facilitate a person to identify their own whakapapa in
an Iwi/Māori social services setting
Research a whakapapa on behalf of another person or
whānau in an Iwi/Māori social services setting
Apply te tīmatanga o te ao, whakapapa, and
whanaungatanga in Iwi/Māori social services
Contribute to disputes resolution processes for
Iwi/Māori social service purposes
Respond to loss and grief in an Iwi/Māori social
services setting
Identify, describe, and make contact with a Māori
community in Iwi/Māori social services
Co-ordinate and facilitate hui in an Iwi/Māori social
services setting
Co-ordinate a whānau hui in an Iwi/Māori social
services setting
Respond to the presenting concerns, issues, and needs
of users of Iwi/Māori social services
Contribute to community networks and liaison for
Iwi/Māori social service purposes
Facilitate change for Iwi/Māori social service purposes
7
12
4
6
5
6
5
9
5
6
4
3
5
6
6
9
4
3
4
9
5
6
6
6
Analyse the impact of a social policy on Iwi/Māori in an
Iwi/Māori social services setting
Explain the history of an iwi for Iwi/Māori social service
purposes
Explain and apply knowledge of ngā atua for an
Iwi/Māori social service purpose
Demonstrate an integrated practice theory for working
in Iwi/Māori social services
Explain the importance of the use of te reo Māori and
use te reo Māori in Iwi/Māori social services
6
6
5
9
5
6
7
24
5
9
Community and Social Services > Social Services > Manage Social Services
ID
Title
Level
7950
Credit
Prepare a proposal for social service research
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
6
Credit
9
 New Zealand Qualifications Authority 2016
NQF Ref
0667
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Community and Social Services > Social Services > Professional Development of Social
Service Workers
ID
Title
Level
Credit
7918
Implement a self care plan for social service work
5
6
7922
Participate in professional social services supervision
as a supervisee
Explain legal structures and laws for social service
practice
Analyse ethics for social service work
5
9
5
9
5
4
7944
19404
Community and Social Services > Social Services > Provide Social Services
ID
Title
Level
7913
Credit
6
6
5
6
7926
Undertake assessments of social service user
situations
Establish and maintain working relationships with
people of own culture and life experience
Explain Te Tiriti o Waitangi for social service purposes
4
6
7928
Implement Te Tiriti o Waitangi in the social services
6
6
7948
Prepare and write social service reports
5
6
7962
Intervene in crisis situations with individuals, couples,
families and whānau
Contribute to the empowerment of people experiencing
oppression and marginalisation
Assist social service users to access social services in
the community
Act as an advocate in social service work
5
6
4
3
5
6
6
3
Establish and maintain working relationships with
people of other cultures and life experience
Establish and maintain working relationships with
whānau in social service work
5
6
5
6
7925
7963
7975
8000
8071
19494
Community and Social Services > Social Services > Social Service Work with Abuse,
Neglect, and Violence
ID
Title
Level
Credit
7984
7985
Identify, respond to, and report in situations of
suspected abuse, neglect, or violence
Establish protection and safety plans in social service
work with abuse, neglect, or violence
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
4
3
6
9
 New Zealand Qualifications Authority 2016
NQF Ref
0667
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Māori > Māori Business and Management > Māori Management - Generic
ID
Title
Level
10667
Explain the use of kawa and tikanga in Māori
management situations
4
Credit
8
Māori > Te Mātauranga Māori me te Whakangungu > Te Mātauranga Māori Whānui
ID
Title
Level
Credit
3699
Demonstrate knowledge of Māori human development
theory
4
10
Elective
A minimum of 15 credits
Community and Social Services > Social Services > Community Work
ID
Title
Level
7914
7995
Analyse concerns, issues, needs, and resources in the
community
Implement programmes and projects to respond to
community concerns, issues, and needs
Community and Social Services > Social Services > Counselling
ID
Title
7959
Engage in counselling with families and whānau
6
6
5
6
Level
Credit
6
12
Community and Social Services > Social Services > Iwi/Māori Social Services
ID
Title
Level
16266
16267
Implement a government policy in an Iwi/Māori social
services setting
Develop a policy for practice in an Iwi/Māori social
services setting
7943
Credit
5
6
6
6
Community and Social Services > Social Services > Manage Social Services
ID
Title
Level
7942
Credit
Operate within governance and management in a social 5
service organisation
Deal with violence in a social service workplace
5
Credit
3
6
Community and Social Services > Social Services > Professional Development of Social
Service Workers
ID
Title
Level
Credit
7923
Provide professional social services supervision
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
7
9
 New Zealand Qualifications Authority 2016
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Community and Social Services > Social Services > Provide Social Services
ID
Title
Level
7932
Credit
5
4
7934
Establish role in the community as a social service
worker
Facilitate groups in social service work
5
6
7970
Facilitate conflict resolution in social service work
5
4
Māori > Māori Business and Management > Māori Management In Māori Organisations
ID
Title
Level
Credit
10694
10695
Research and explain effective marae management
systems and models
Design effective models of organisational structure for
iwi
4
8
6
10
Transition Arrangements
Version 3
Version 3 was issued following review, in order to make changes to content.
Changes to content
 The special note related to fieldwork placements has been amended to clarify
practicum requirements.
 Amended titles, level, and credits for some standards arising from a review of
standards in the domain Iwi/Māori Social Services.
 Addition of standards 7913, 7985, 10694, and 22962.
 Removal of standards 7972, 7973, 16259, and 16794.
 Compulsory credits have increased from 253 to 262.
 Elective credits have reduced from 22 to 15.
 Credit total has increased from 275 to 277 credits.
 An exemption has been provided for a standard that has been removed.
For detailed information see Review Summaries on the NZQA website.
Some of the standards in this qualification have similarities with or have been replaced by
other Community Support Services ITO Limited (Careerforce) standards. For the
purposes of this qualification people holding credit for those standards are exempt from
the requirement to gain credit for the standards indicated in the table below.
Credit for
Exempt from
7929
19494
16794
22962
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
 New Zealand Qualifications Authority 2016
NQF Ref
Version
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People currently working towards version 2 of this qualification may complete that version
or transfer to version 3.
It is not intended that anyone is disadvantaged by this review, and the above
arrangements have been designed for a smooth transition. However, anyone who feels
they have been disadvantaged may appeal to Community Support Services ITO Limited
(Careerforce) at the address below.
Previous versions of the qualification
Version 2 was issued to take into account the review of the Social Services standards and
industry initiatives.
NQF Registration Information
Process
Version
Date
Last Date for Assessment
Registration
Revision
Review
1
2
3
October 1999
May 2003
November 2008
December 2005
December 2011
N/A
Standard Setting Body
Community Support Services ITO Limited (Careerforce)
PO Box 2637
WELLINGTON
Telephone
Email
Website
03 371 9295
info@careerforce.org.nz
www.careerforce.org.nz
Planned Review
Any person or organisation may contribute to the review of this qualification by sending
feedback to the standard setting body at the above address.
Next Review
2013
Other standard setting bodies whose standards are included in the
qualification
NZQA
Certification
The certificate will display the logos of NZQA, Community Support Services ITO Limited
(Careerforce) and the accredited organisation.
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
 New Zealand Qualifications Authority 2016
NQF Ref
0667
Version
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Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
NQF Classification
NZSCED
Code
Description
Code
Description
1660
Community and Social Services
> Social Services > Iwi/Māori
Social Services
090501
Society and Culture > Human
Welfare Studies and Services >
Social Work
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body
before they can register credits from assessment against standards. Accredited providers and Industry
Training Organisations assessing against standards must engage with the moderation system that applies to
those standards. Accreditation requirements and the moderation system are outlined in the associated
Accreditation and Moderation Action Plan (AMAP) for each standard.
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
 New Zealand Qualifications Authority 2016
NQF Ref
Version
0667
3
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Prerequisite diagram
Unit 10694
Unit 10694
Level 4
Unit 10695
Level 6
Community Support Services ITO Limited
(Careerforce)
SSB Code 101814
 New Zealand Qualifications Authority 2016