4917 version 4
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Commission mechanical telecommunications products and systems
Level
5
Credits
10
Purpose
This unit standard covers the commissioning of mechanical
telecommunications products and systems.
People credited with this unit standard are able to:
– commission mechanical telecommunications products and systems;
– hand over commissioned mechanical telecommunications equipment to
customers; and
– maintain on-going contractual relationships with customers of mechanical
telecommunications products and systems.
Subfield
Telecommunications
Domain
Telecommunications - Service Delivery
Status
Registered
Status date
28 July 1995
Date version published
21 November 2008
Planned review date
31 December 2012
Entry information
New Zealand Certificate in Engineering, or demonstrate
equivalent knowledge and skills.
Accreditation
Evaluation of documentation and visit by NZQA, industry
and teaching professional in the same field from another
provider.
Standard setting body (SSB)
ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0003
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
Definition
Mechanical telecommunications products and systems – mechanical products and rigging,
towers, antennas, cable repair, laying and routing; other mechanical systems as required
to perform a telecommunications industry technician role; equipment and systems selected
from company stock, and market place.
 New Zealand Qualifications Authority 2016
4917 version 4
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Elements and performance criteria
Element 1
Commission mechanical telecommunications products and systems.
Performance criteria
1.1
Commissioning and cut over plans are implemented, and installation meets
customer satisfaction.
Range
1.2
Mechanical telecommunications products and systems meet customer's
operational configuration requirements.
Range
1.3
commissioning and cut over plans – as-built data recorded,
warranties, certificates of compliance, customer acceptance,
tender sign off, in-house reports and schedules as required,
manufacturers' required documentation completed.
operating modes or parameters, fine adjustment tuning, software
loading.
Commissioning tests are conducted in accordance with specifications and
equipment alignment, and performance levels are correct.
Range
equipment, customer contract, tender contract.
1.4
Mechanical products and systems are commissioned within agreed timeframes
and budgets.
1.5
Opportunities to improve commissioning of mechanical products and systems
are identified, and action is taken promptly.
Range
1.6
improved process, procedures, time, resources, equipment.
Documentation for the commissioning of mechanical telecommunications
products and systems is complete, and filed in the correct place by the agreed
time.
Element 2
Hand over commissioned mechanical telecommunications equipment to customers.
Performance criteria
2.1
Commissioned mechanical telecommunications products and systems are
available to customers by the agreed time.
Range
customers – internal, external, end users, users of the product or
system, managers, supervisors.
 New Zealand Qualifications Authority 2016
4917 version 4
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2.2
Customer training in mechanical telecommunications product and system
operation is comprehensive, and at a level and pace understood by customers.
2.3
Customer training in uses and maintenance of mechanical telecommunications
products and systems is completed within agreed timeframes and budgets.
2.4
Support materials are available to customers on completion of product or
system hand over, and customers agree materials assist in understanding
commissioned product or system.
Range
2.5
Opportunities to improve hand over of mechanical telecommunications products
and systems to customers are identified and actioned promptly.
Range
2.6
instructions, diagrams, maintenance material, leaflets, testing
instructions, troubleshooting guides.
training courses, training delivery, venue, time, cross section of
customers, interactive.
Hand over documentation is in the agreed format, and filed in the correct place
by the agreed time.
Range
completion forms, acceptance forms (signed by customers),
reports, suggestions for improvements.
Element 3
Maintain on-going contractual relationships with customers of mechanical
telecommunications products and systems.
Performance criteria
3.1
On-going contractual relationships with customers of mechanical
telecommunications products and systems are maintained at agreed levels and
frequency.
Range
3.2
contractual relationships – routine service, upgrading, future
development, faults and failures;
frequency – monthly, quarterly, annually, on call, emergency call
out.
Contractual relationships with customers of mechanical telecommunications
products and systems are documented in agreed formats, and signed by
authorised personnel.
Range
formats – contracts, letters of intent, agreements for service,
warranties, proposals;
authorised personnel – customer, organisational personnel;
personnel with authority to offer and accept quality assurance of
on-going service relationships.
 New Zealand Qualifications Authority 2016
4917 version 4
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3.3
Communication with identified customer contact personnel is maintained on a
regular basis.
Range
3.4
Opportunities to improve service delivery are identified and actioned promptly.
Range
3.5
monthly, two monthly, quarterly, no less than six monthly.
new methods, systems, streamlining, profitability, quality.
Feedback on organisational performance is encouraged from customers and
actioned prior to next customer contact.
Please note
Providers must be accredited by the Qualifications Authority, or an inter-institutional body
with delegated authority for quality assurance, before they can report credits from
assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact ElectroTechnology Industry Training Organisation (ETITO)
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016