NZQA registered unit standard 27971 version 1 Page 1 of 6 Title Demonstrate knowledge of telecommunications core network systems and services Level 3 Purpose Credits 15 This unit standard covers basic underpinning knowledge for people engaged in the provisioning and restoration of telecommunications core networks (fixed and mobile networks). People credited with this unit standard are able to demonstrate: – basic knowledge of telecommunications bearer systems; – basic knowledge of broadcast systems; – basic knowledge of the use of TCP/IP and Ethernet in core networks; – basic knowledge of a current network and element management and monitoring systems for telecommunications core networks; – basic knowledge of the common power and engineering services support environment for telecommunications core networks; and – knowledge of the impact of an emerging or converging technology in core networks. Classification Telecommunications > Telecommunications - Service Delivery Available grade Achieved Entry information Recommended skills and knowledge Unit 27972, Provision, commission, diagnose and restore telecommunication core network technology and services. Explanatory notes 1 Evidence against this unit standard may be demonstrated through either knowledge assessment or practical assessment. The use of diverse forms of evidence in assessment against this unit standard is encouraged. Evidence must be in accordance with industry practice and, where appropriate, must reflect environmental considerations. 2 The term basic knowledge is used to describe the underpinning knowledge required by candidates to support the range of practical installation and maintenance activities assessed by Unit 27972, Provision, commission, diagnose and restore telecommunication core network technology and services. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27971 version 1 Page 2 of 6 3 References Electricity Act 1992; Electricity (Safety) Regulations 2010; Search and Surveillance Act 2012; Telecommunications Act 2001; and all subsequent amendments and replacements. 4 Definitions ADSL – Asynchronous Digital Subscriber Line. Converging Technology – any existing technologies that are integrated to provide a new service including convergence of any previously separately existing technologies that now share resources and interact with each other. Emerging technology – any technology which is at the development stage, or in early stages of production and/or commercial use overseas, but is not yet used widely or commercially in New Zealand. ETOM – Enhanced Telecommunications Operations Map. FTP – File Transfer Protocol. GIS – Geographical Information System. Industry practice – those practices which competent practitioners within the industry recognise as current industry best practice. IP – Internet Protocol. ITU – International Telecommunications Union. PCM – Pulse Code Modulation systems. POTS – Plain Old Telephone Service. TCP – Transmission Control Protocol. UDP – User Datagram Protocol. VDSL – very high bit-rate digital subscriber line. xDSL – digital subscriber line. Where x = A – asynchronous H – high bit rate S – synchronous SH – synchronous high bit rate V – very high bit rate. VoIP – Voice over Internet Protocol. 5 Range The use of mathematics is not required except where calculation is specifically mentioned. Outcomes and evidence requirements Outcome 1 Demonstrate basic knowledge of telecommunications bearer systems. Evidence requirements 1.1 Explain the characteristics and limitations of copper cable for use in POTS, xDSL, and PCM systems. Range The Skills Organisation SSB Code 100401 characteristics and limitations include – line constants, typical New Zealand Qualifications Authority 2016 NZQA registered unit standard 27971 version 1 Page 3 of 6 impedance, variation of loss with distance and conductor size, maximum effective distance, effect of cable multiples, electrical interference. 1.2 Outline the principles of operation of digital subscriber line systems (xDSL). Range 1.3 Outline the PCM bearer system principles and practices. Range 1.4 digital subscriber may include but is not limited to – ADSL, VDSL. line signal protocols, line terminal equipment, power feeding equipment, regeneration, permissible error rates, crosstalk limitations, distance limitations. Outline the operation of a digital fibre transport system used in New Zealand with the aid of a labelled block diagram indicating major functions. Range CWDM, DWDM, SDH, PDH. Outcome 2 Demonstrate basic knowledge of broadcast systems. Evidence requirements 2.1 Outline the operation of broadcast systems with the aid of a labelled block diagram indicating major components. Range analogue and digital radio, analogue and digital TV. Outcome 3 Demonstrate basic knowledge of the use of TCP/IP and Ethernet in core networks. Range may include but is not limited to – addressing, routing, switching, VoIP. Evidence requirements 3.1 Identify protocols used in core networks and explain the reasons for their use. Range may include but is not limited to – TCP/IP, Ethernet, TCP, UDP, broadcast. 3.2 Identify hardware used in TCP/IP and Ethernet networks and explain their function. 3.3 Identify software used to configure hardware and explain the relevant features. Range 3.4 may include but is not limited to – craft terminal, FTP, web interface. Provide basic IP networking and configuration for three given situations. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27971 version 1 Page 4 of 6 Outcome 4 Demonstrate basic knowledge of a current network and element management and monitoring systems for telecommunications core networks. Evidence requirements 4.1 Explain network operations centre and network administration activities with reference to core networks. 4.2 Explain the principles of operation of management networks and element management devices. Range management devices may include but are not limited to – interface management and data collection units, element managers, monitoring systems, test and measurement environment. 4.3 Outline proactive, reactive, and condition based maintenance practices. 4.4 Explain network incident management escalation hierarchy, with particular reference to the tiered structure. Range 4.5 ITU or ETOM reference model. Explain network records and inventory systems and practices. Range may include but is not limited to – GIS database for physical network inventory, logical network database for service inventory, fibre optic grid plans. Outcome 5 Demonstrate basic knowledge of common power and engineering services support environment for telecommunications core networks. Evidence requirements 5.1 Outline typical power supply systems with reference to battery backup and emergency generators. 5.2 Outline the operation of security access and fire protection systems with reference to purpose and function. Range fire protection – gas suppression, sprinklers, smoke alarms. 5.3 Outline the purpose and operation of air-conditioning systems in relation to equipment rooms. 5.4 Outline the purpose and operation of seismic infrastructure in relation to equipment rooms. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27971 version 1 Page 5 of 6 5.5 Outline the purpose and operation of underground pits and ducts, telecommunications towers and masts, and passive and active roadside cabinets in relation to equipment housing. 5.6 Outline the cable distribution practices in a telecommunications distribution room. Range power distribution, earthing arrangements, cable management practices for fibre and copper. Outcome 6 Demonstrate knowledge of the impact of an emerging or converging technology in core networks. Evidence requirements 6.1 Describe an emerging or converging technology that may impact on existing core networks with reference to purpose, facilities offered, and how the technology will impact and/or integrate with existing core technology facilities and or services. Range selected technology should be one that is likely to be applied in the New Zealand environment. Planned review date 31 December 2017 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 18 July 2013 Consent and Moderation Requirements (CMR) reference 0003 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27971 version 1 Page 6 of 6 CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact The Skills Organisation reviewcomments@skills.org.nz if you wish to suggest changes to the content of this unit standard. The Skills Organisation SSB Code 100401 New Zealand Qualifications Authority 2016