7932 version 4
28-Jun-16
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PROVIDE SOCIAL SERVICES
Establish role in the community as a
social service worker
level:
5
credit:
4
planned review date:
June 2006
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: identify
role and function in the community as a social service
worker; establish links with networks and key people in the
community; and establish role, credibility, and accessibility in
the community as a social service worker.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
explain the application of Te Tiriti o Waitangi in the
social services, and are able to apply this competence
to the context of assessment for this unit standard (for
further clarification, please refer to Unit 7927, Explain
the application of Te Tiriti o Waitangi in the social
services).
 New Zealand Qualifications Authority 2016
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PROVIDE SOCIAL SERVICES
Establish role in the community as a
social service worker
2
Glossary
Characteristics and needs of target groups - age and
stage of development, culture, disability, gender, health
status, language, sexual orientation.
Community may include but is not limited to: a
community of interest, a community of locality, a
cultural community, or a kin group. People awarded
credit for this unit standard demonstrate competence in
one context.
Concerns, issues, and needs may include but are not
limited
to:
age
group,
cultural,
economic,
environmental, political, and social concerns, issues,
and needs. Examples may include: alcohol and drug
issues, community safety, criminal offending, education,
health care, homelessness, poverty, recreation, social
crisis, social change, social services. People awarded
credit for this unit standard demonstrate competence in
one context, with any combination of concerns, issues,
and needs.
Nature of the community may be determined by
reference to factors that may include but are not limited
to: the age and stage of development, cultures,
disabilities, gender, health status, interests, kin
relationships, language, sexual orientation, and socioeconomic status of the members of the community.
Key people include but are not limited to people within a
family or whānau, hapū, iwi, group, agency, or
organisation who are given the authority or mana to
speak on behalf of those people by virtue of their
position, expertise, or knowledge. It is expected that
where a community of locality is the focus, key people
will include those identified from a cross section of
individuals and organisations that provide services to
the community of locality.
 New Zealand Qualifications Authority 2016
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PROVIDE SOCIAL SERVICES
Establish role in the community as a
social service worker
Sources of criteria established by legislation, ethical
practice, and service provider guidelines include but are
not limited to: Official Information Act 1982, Privacy Act
1993, other legislation governing the service provider,
service provider codes of conduct, codes of practice
issued by the Privacy Commissioner, social service
codes of ethics, and service provider guidelines,
protocols, staff manuals, strategic plans, kawa, or
tikanga.
3
People awarded credit in this unit standard show that
their actions are guided and supported by valid theory
for social service practice. Evidence is required of
social service theory that is derived from authoritative
sources, which may include but are not limited to: body
of knowledge related to social service work; cultural
theory; practice research.
Elements and Performance Criteria
element 1
Identify role and function in the community as a social service worker.
performance criteria
1.1
The boundaries of the social service worker's role and function in the
community as a social service worker are identified according to relevant
sources.
Range:
relevant sources may include but are not limited to - criteria
established by legislation, ethical practice, and service provider
guidelines; job description; contract as a paid or unpaid social
service worker; cultural requirements; professional requirements;
accountability to the social service worker's employer;
professional requirements as a social services worker may include
but are not limited to - rules of membership and code of ethics of a
professional association; social service theory.
 New Zealand Qualifications Authority 2016
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PROVIDE SOCIAL SERVICES
Establish role in the community as a
social service worker
1.2
The boundaries of the social service worker's role and function in the
community as a social service worker are identified according to the concerns,
issues, and needs of the community.
element 2
Establish links with networks and key people in the community.
Range:
requirements and priorities - personal, organisational, professional.
performance criteria
2.1
Networks and key people within the community are identified according to
requirements and priorities.
Range:
2.2
evidence is required of identification of two networks and three key
people.
Links with networks and key people within the community are established
according to requirements and priorities.
Range:
evidence is required of establishment of links with two networks
and three key people.
element 3
Establish role, credibility, and accessibility in the community as a social service worker.
performance criteria
3.1
Roles and functions as a social service worker are established in the community
according to identified boundaries.
 New Zealand Qualifications Authority 2016
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PROVIDE SOCIAL SERVICES
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social service worker
3.2
The social service worker's performance in their roles and functions as a social
service worker in the community acknowledge the characteristics and needs of
target groups.
Range:
3.3
the social service worker's performance - ability to relate to
difference, acknowledgement and respect for difference,
acceptance, accountability, adaptability, ethical behaviour,
genuineness, honesty, humility, openness, patience, self
awareness, sensitivity, trust and safety with others, warmth.
Evidence is required in relation to four.
Accountability, credibility, and accessibility are established in the community
according to the judgement of key people in the community.
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016