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EMPLOYMENT SUPPORT
Support Pacific Islands service users to
access employment support services
level:
6
credit:
12
planned review date:
June 2005
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: analyse
issues facing Pacific people with disability seeking
employment; explain how to support a Pacific service user to
access generic employment support services; and evaluate
the effectiveness of generic employment support services for
Pacific service users.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
implement Te Tiriti o Waitangi in the social services
according to the authority and resources available to
them, and are able to demonstrate application of this
competence to the context of assessment for this unit
standard (for further clarification, please refer to
Unit 7928, Implement Te Tiriti o Waitangi in the social
services).
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2
The following apply to the performance of all elements
of this unit standard:
a
All activities must comply with service provider
guidelines, protocols, staff manuals, strategic
plans.
b
All activities must comply with the cultural
requirements and practices that are relevant to the
Pacific Islands service user and their family.
c
All activities must comply with relevant cultural,
legislative, and regulatory requirements, which
include but are not limited to: Code of Health and
Disability Services Consumers’ Rights 1996; NZS
8134:2001, Health and Disability Sector
Standards; Health and Disability Services (Safety)
Act 2001; Health and Safety in Employment Act
1992; Human Rights Act 1993; Official Information
Act 1982; Privacy Act 1993.
3
Pacific people and Pacific service users refers to
people from the main Pacific Island groups represented
in Aotearoa New Zealand; namely - Samoan, Tongan,
Cook Islands, Niuean, Tokelauan, Fijian, Tuvaluan,
Solomon Islands, Kiribati.
4
Social policy and legislative and regulatory
requirements may include but are not limited to:
Minister for Disability Issues. April 2001. The New
Zealand disability strategy: Making a world of
difference: Whakanui oranga. Wellington: Ministry of
Health;
Department of Labour. September 2001. Pathways to
inclusion: Ngā ara whakauru ki te iwi whānui: Improving
vocational services for people with disabilities.
Wellington: Department of Labour;
Department of Social Welfare. 1990. Vocational
Opportunities Support Programme: Issues, policy, plan.
Wellington: Department of Social Welfare;
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Support Pacific Islands service users to
access employment support services
accident compensation legislation, including the
Accident Compensation Act 1982 and the Injury
Prevention, Rehabilitation, and Compensation Act
2001;
Code of Health and Disability Services Consumers’
Rights 1996;
Disabled Persons Community Welfare Act 1975;
Disabled Persons Employment Promotion Act 1960;
Education Act 1989;
Employment Relations Act 2000;
Health and Disability Services Act 1993;
Health and Disability Services (Safety) Act 2001;
Health and Safety in Employment Act 1992;
Human Rights Act 1993, Industrial Relations Act 1973;
Minimum Wages Act 1983;
Privacy Act 1993;
Public Health and Disability Act 2000;
State Sector Act 1988 (and associated Equal
Employment Opportunity EEO strategies);
New Zealand Standard (NZS) 8134:2001 Health and
Disability Sector Standards: Te Awarua o te Hauora,
available from Standards NZ - Paerewa Aotearoa:
Wellington.
5
All communications are treated confidentially. The
scope and limits of confidentiality are defined through
negotiation and informed consent, and criteria
established by legislation, ethical practice, and service
provider guidelines. In the context of this unit standard,
sources of criteria established by legislation, ethical
practice, and service provider guidelines include but are
not limited to: Official Information Act 1982, Privacy Act
1993, service provider codes of conduct, codes of
practice issued by the Privacy Commissioner, social
service codes of ethics, and service provider guidelines,
protocols, staff manuals, strategic plans.
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EMPLOYMENT SUPPORT
Support Pacific Islands service users to
access employment support services
6
People seeking award of credit for this unit standard
must show that their actions are guided and supported
by valid theory for practice in employment support.
Evidence is required of theory that is derived from
authoritative sources, which may include but are not
limited to: the body of knowledge related to employment
support work; social service work; cultural theory; or
practice research.
7
The candidate is required to take all necessary steps to
ensure the safety and self determination of Pacific
service users (and their families) to whom they are
offering employment support. These measures are in
accordance with criteria established by relevant
cultural, legislative, and regulatory requirements.
8
Resources related to Pacific people in employment
support may include but are not limited to:
a
Ballard, Keith, ed. 1994.
Disability, family,
whanau and society. Palmerston North: Dunmore
Press.
b
Community Liaison Committee of the Royal
Australian and New Zealand College of
Psychiatrists. 2000. Involving families: Guidance
notes: Guidance for involving families and whānau
of mental health consumers/tangata whai ora in
care, assessment and treatment processes.
Wellington: Ministry of Health on behalf of the
Royal College of Australian and New Zealand
Psychiatrists, the Health Funding Authority and
the Ministry of Health.
This publication is available from the Ministry of
Health web site: http://www.moh.govt.nz/
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Support Pacific Islands service users to
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c
d
e
f
g
h
New Zealand. Department of Labour. September
2001. Pathways to inclusion: Ngā ara whakauru
ki te iwi whānui: Improving vocational services for
people with disabilities. Wellington: Department of
Labour.
This publication is available from the following
web site: http://www.odi.govt.nz/
Malo, Vito. 2000. Pacific People in New Zealand
talk about their experiences with mental illness:
Wellington: Mental Health Commission. (Mental
Health Commission recovery series, 3).
Mental Health Commission. 2001. Blueprint
checklist: Mental health services for Pacific
People. Wellington: Mental Health Commission.
Mental Health Commission. 2001. Pacific mental
health services and workforce: Moving on the
Blueprint. Wellington: Mental Health Commission.
Mental Health Commission. 2001. Recovery
competencies for New Zealand mental health
workers. Wellington: Mental Health Commission.
Resources d - g are available from the Mental
Health Commission’s website:
http://www.mhc.govt.nz
Minister for Disability Issues. April 2001. The
New Zealand disability strategy: Making a world of
difference: Whakanui oranga. Wellington: Ministry
of Health.
This publication is available from the following
web site: http://www.odi.govt.nz/
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EMPLOYMENT SUPPORT
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Elements and Performance Criteria
element 1
Analyse issues facing Pacific people with disability seeking employment.
performance criteria
1.1
Issues facing Pacific people with disability seeking employment are analysed
and explained.
Range:
1.2
The analysis of issues facing Pacific people with disability seeking employment
is located within the context of different Pacific peoples' realities within Aotearoa
New Zealand.
Range:
1.3
issues may include but are not limited to - impact of Pacific
colonisation; discrimination, racism, stigma; institutionalisation;
language; different approaches to health and disability taken by
generic providers (individualistic and medical models of health and
disability) and Pacific peoples' approaches; socio-economic
status; systemic intersection of health, disability, education, and
justice for Pacific peoples, and the impact on Pacific people with
disability; availability and level of access to culturally appropriate
services by Pacific peoples; level of un-met need for services;
level of participation by Pacific peoples generally in the labour
market; different issues for specific groups of Pacific peoples.
Evidence is required of six issues.
different Pacific peoples' realities within Aotearoa New Zealand
may be determined by reference to sources that include but are
not limited to the resources listed in special note 8.
The impact of current disability and labour market policies and programmes are
analysed and assessed in terms of their impact on the employment of Pacific
people with disability.
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1.4
Employment support service providers are analysed in terms of barriers they
may present to employment of Pacific people with disability or their positive
involvement in employment initiatives for Pacific people with disability.
Range:
evidence is required of two contrasting types of employment
support service providers available to Pacific people with disability
nationally or locally.
1.5
Issues facing Pacific people with disability seeking employment are analysed
and explained in terms of their relevance to providing effective employment
support services for Pacific people.
1.6
The analysis of issues facing Pacific people with disability seeking employment
includes a personal response and an explanation of the role and boundaries of
Pacific and non-Pacific people in effecting development in employment support
services.
element 2
Explain how to support a Pacific service user to access generic employment support
services.
Range:
evidence may consist of explanation alone, or a combination of explanation and
demonstration of support of one Pacific service user.
performance criteria
2.1
The explanation outlines a process that is culturally safe and consistent with the
cultural values of a Pacific service user and others who would be involved in the
process.
2.2
The explanation outlines a process to assist a Pacific service user to assess
their presenting needs related to employment.
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EMPLOYMENT SUPPORT
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2.3
The explanation outlines a career planning process to be facilitated with a
Pacific service user to support them in their exploration of employment
opportunities.
2.4
The explanation outlines strategies for placement of a Pacific service user in an
employment opportunity and ongoing employment support.
2.5
The explanation outlines a process that is consistent with the candidate's role
and boundaries in supporting Pacific service users to access generic
employment support services.
2.6
The explanation provides for development and implementation of all support
processes in consultation with the Pacific service user and other people
significant to the service user.
Range:
other people significant to the service user may include but are not
limited to - family members, minister.
element 3
Evaluate the effectiveness of generic employment support services for Pacific service
users.
performance criteria
3.1
A generic employment support service provider is analysed and evaluated in
terms of relevance and effectiveness of its services for Pacific service users.
3.2
Recommendations are formulated for service re-design that focus on service
improvement and removal of any barriers for Pacific service users.
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EMPLOYMENT SUPPORT
Support Pacific Islands service users to
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3.3
Recommendations outline strategies for incorporating feedback from Pacific
service users in the evaluation.
Comments on this unit standard
Please contact the Community Support Services ITO Limited (Careerforce)
info@careerforce.org.nz if you wish to suggest changes to the content of this unit
standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0222
http://www.nzqa.govt.nz/framework/search/index.do.
which can
be
accessed at
 New Zealand Qualifications Authority 2016