20042
28-Jun-16
1 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
level:
6
credit:
12
planned review date:
June 2005
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: analyse
issues facing Māori with disability seeking employment;
explain how to support a Māori service user to access
mainstream employment support services; and evaluate the
effectiveness of mainstream employment support services
for Māori service users.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
implement Te Tiriti o Waitangi in the social services
according to the authority and resources available to
them, and are able to demonstrate application of this
competence to the context of assessment for this unit
standard (for further clarification, please refer to
Unit 7928, Implement Te Tiriti o Waitangi in the social
services).
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
2 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
2
The following apply to the performance of all elements
of this unit standard:
a
All activities must comply with service provider
guidelines, protocols, staff manuals, strategic
plans.
b
All activities must comply with kawa and tikanga.
c
All activities must comply with relevant cultural,
legislative, and regulatory requirements, which
include but are not limited to: Code of Health and
Disability Services Consumers’ Rights 1996; NZS
8134:2001, Health and Disability Sector
Standards; Health and Disability Services (Safety)
Act 2001; Health and Safety in Employment Act
1992; Human Rights Act 1993; Official Information
Act 1982; Privacy Act 1993.
3
Social policy and legislative and regulatory
requirements may include but are not limited to:
Minister for Disability Issues. April 2001. The New
Zealand disability strategy: Making a world of
difference: Whakanui oranga. Wellington: Ministry of
Health;
Department of Labour. September 2001. Pathways to
inclusion: Ngā ara whakauru ki te iwi whānui: Improving
vocational services for people with disabilities.
Wellington: Department of Labour;
Department of Social Welfare. 1990. Vocational
Opportunities Support Programme: Issues, policy, plan.
Wellington: Department of Social Welfare;
accident compensation legislation, including the
Accident Compensation Act 1982 and the Injury
Prevention, Rehabilitation, and Compensation Act
2001;
Code of Health and Disability Services Consumers’
Rights 1996;
Disabled Persons Community Welfare Act 1975;
Disabled Persons Employment Promotion Act 1960;
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
3 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
Education Act 1989;
Employment Relations Act 2000;
Health and Disability Services Act 1993;
Health and Disability Services (Safety) Act 2001;
Health and Safety in Employment Act 1992;
Human Rights Act 1993, Industrial Relations Act 1973;
Minimum Wages Act 1983;
Privacy Act 1993;
Public Health and Disability Act 2000;
State Sector Act 1988 (and associated Equal
Employment Opportunity EEO strategies);
New Zealand Standard (NZS) 8134:2001 Health and
Disability Sector Standards: Te Awarua o te Hauora,
available from Standards NZ - Paerewa Aotearoa:
Wellington.
4
All communications are treated confidentially. The
scope and limits of confidentiality are defined through
negotiation and informed consent, and criteria
established by legislation, ethical practice, and service
provider guidelines. In the context of this unit standard,
sources of criteria established by legislation, ethical
practice, and service provider guidelines include but are
not limited to: Official Information Act 1982, Privacy Act
1993, service provider codes of conduct, codes of
practice issued by the Privacy Commissioner, social
service codes of ethics, and service provider guidelines,
protocols, staff manuals, strategic plans.
5
People seeking award of credit for this unit standard
must show that their actions are guided and supported
by valid theory for practice in employment support.
Evidence is required of theory that is derived from
authoritative sources, which may include but are not
limited to: the body of knowledge related to employment
support work; social service work; cultural theory; or
practice research.
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
4 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
6
The candidate is required to take all necessary steps to
ensure the safety and self determination of Māori
service users (and their whānau) to whom they are
offering employment support. These measures are in
accordance with criteria established by relevant
cultural, legislative, and regulatory requirements.
7
Resources related to Māori in employment support may
include but are not limited to:
a
Ballard, Keith, ed. 1994.
Disability, family,
whanau and society. Palmerston North: Dunmore
Press.
b
Bradley, John. 1995. “Before you tango with our
whānau, you better know what makes us tick”. In
Social Work Review: Te Komako, vVII (1): p. 2729.
c
Community Liaison Committee of the Royal
Australian and New Zealand College of
Psychiatrists. 2000. Involving families: Guidance
notes: Guidance for involving families and whānau
of mental health consumers/tangata whai ora in
care, assessment and treatment processes.
Wellington: Ministry of Health on behalf of the
Royal College of Australian and New Zealand
Psychiatrists, the Health Funding Authority and
the Ministry of Health.
This publication is available from the Ministry of
Health web site: http://www.moh.govt.nz/
d
Durie, Mason. 2001. Mauri ora: The dynamics of
Maori health. Auckland: Oxford University Press.
e
Fenton, Liz; Te Koutua, Te Wera. 2000. Four
Maori korero about their experience of mental
illness. Wellington: Mental Health Commission.
(Mental Health Commission recovery series, 1).
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
5 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
f
g
h
i
j
k
l
Mental Health Commission. 2001. Blueprint
checklist: Mainstream services for Maori.
Wellington: Mental Health Commission.
Mental Health Commission. 2001. Cultural
assessment processes for Maori: Guidance for
mainstream mental health services. Wellington:
Mental Health Commission.
Mental Health Commission. 2001. Recovery
competencies for New Zealand mental health
workers. Wellington: Mental Health Commission.
Resources e - h are available from the Mental
Health Commission’s website:
http://www.mhc.govt.nz
Ministry of Health. 2002. He Korowai Oranga:
Māori Health Strategy. Wellington: Ministry of
Health.
Ministry of Health.
1997.
Kawe Kōrero:
Guidelines for communicating with Māori.
Wellington: Ministry of Health.
Ministry
of
Health.
1998.
Whāia
Te
Whanaungatanga:
Oranga
Whānau:
The
Wellbeing of Whānau: The public health issues.
Wellington: Ministry of Health.
Resources i - k are available on the Ministry of
Health web site: http://www.moh.govt.nz
Ratima, M. M. and others. 1995. He anga
whakamana: A framework for the delivery of
disability support services for Maori: A report to
the National Advisory Committee on Core Health
and Disability Support Services.
Palmerston
North: Massey University, Dept. of Māori Studies
Te Pumanawa Hauora.
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
6 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
m
Te Puni Kōkiri. 1999. Hauora o te tinana me ōna
tikanga: Service providers. Wellington: Te Puni
Kōkiri: p.10-14.
This resource is available on the Te Puni Kōkiri
web site: http://www.tpk.govt.nz
Elements and Performance Criteria
element 1
Analyse issues facing Māori with disability seeking employment.
performance criteria
1.1
Issues facing Māori with disability seeking employment are analysed and
explained.
Range:
issues may include but are not limited to - impact of colonisation;
discrimination, racism, stigma; institutionalisation; different
approaches to health and disability taken by mainstream providers
(individualistic and medical models of health and disability) and
Māori (whānau based approaches); socio-economic status;
systemic intersection of health, disability, education, and justice for
Māori, and the impact on Māori with disability.
Evidence is required of six issues.
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
7 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
1.2
The analysis of issues facing Māori with disability seeking employment is
located within the context of different Māori realities within Aotearoa New
Zealand.
Range:
different Māori realities within Aotearoa New Zealand may be
determined by reference to sources that include but are not limited
to the resources listed in special note 7.
1.3
The impact of current disability and labour market policies and programmes are
analysed and assessed in terms of their impact on the employment of Māori
with disability.
1.4
Employment support service providers are analysed in terms of barriers they
may present to employment of Māori with disability or their positive involvement
in employment initiatives for Māori with disability.
Range:
evidence is required of two contrasting types of employment
support service providers available to Māori with disability
nationally or locally.
1.5
Issues facing Māori with disability seeking employment are analysed and
explained in terms of their relevance to providing effective employment support
services for Māori.
1.6
The analysis of issues facing Māori with disability seeking employment includes
a personal response and an explanation of the role and boundaries of Māori
and Tauiwi in effecting development in employment support services.
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
8 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
element 2
Explain how to support a Māori service user to access mainstream employment support
services.
Range:
evidence may consist of explanation alone, or a combination of explanation and
demonstration of support of one Māori service user.
performance criteria
2.1
The explanation outlines a process that is culturally safe and consistent with the
cultural values of a Māori service user and others who would be involved in the
process.
Range:
cultural safety may be determined by reference to the resources
listed in special note 7.
2.2
The explanation outlines a process to assist a Māori service user to assess their
presenting needs related to employment.
2.3
The explanation outlines a career planning process to be facilitated with a Māori
service user to support them in their exploration of employment opportunities.
2.4
The explanation outlines strategies for placement of a Māori service user in an
employment opportunity and ongoing employment support.
2.5
The explanation outlines a process that is consistent with the candidate's role
and boundaries in supporting Māori service users to access mainstream
employment support services.
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
9 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
2.6
The explanation provides for development and implementation of all support
processes in consultation with the Māori service user and other people
significant to the service user.
Range:
other people significant to the service user may include but are not
limited to - kaumātua, kuia, matua, whāea, whānau, minister.
element 3
Evaluate the effectiveness of mainstream employment support services for Māori service
users.
performance criteria
3.1
A mainstream employment support service provider is analysed and evaluated
in terms of relevance and effectiveness of its services for Māori service users.
3.2
Recommendations are formulated for service re-design that focus on service
improvement and removal of any barriers for Māori service users.
3.3
Recommendations outline strategies for incorporating feedback from Māori
service users in the evaluation.
Comments on this unit standard
Please contact the Community Support Services ITO Limited (Careerforce)
info@careerforce.org.nz if you wish to suggest changes to the content of this unit
standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
 New Zealand Qualifications Authority 2016
20042
28-Jun-16
10 of 10
EMPLOYMENT SUPPORT
Support Māori service users to access
employment support services
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0222
http://www.nzqa.govt.nz/framework/search/index.do.
which can
be
accessed at
 New Zealand Qualifications Authority 2016