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EMPLOYMENT SUPPORT
Explain and apply job development in
employment support
level:
6
credit:
9
planned review date:
June 2005
sub-field:
Social Services
purpose:
People credited with this unit standard are able to explain the
principles and processes of job development in employment
support, and apply the principles and processes of job
development to employment situations in employment
support.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
implement Te Tiriti o Waitangi in the social services
according to the authority and resources available to
them, and are able to demonstrate application of this
competence to the context of assessment for this unit
standard (for further clarification, please refer to Unit
7928, Implement Te Tiriti o Waitangi in the social
services).
 New Zealand Qualifications Authority 2016
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EMPLOYMENT SUPPORT
Explain and apply job development in
employment support
2
Characteristics and needs of the service users may be
physical, emotional, psychological, spiritual, social,
economic, or political. Characteristics and needs may
include but are not limited to: age and stage of
development, culture, disability, gender, health status,
language, sexual orientation, and needs for physical
comfort, safety, and privacy.
Job development means the process of matching the
aspirations of a service user with employment
opportunities discovered through marketing and selling
and other processes.
These may include web
searches, newspaper searches, networking, and the
use of business directories.
3
The following apply to the performance of all elements
of this unit standard:
a
All activities must comply with service provider
guidelines, protocols, staff manuals, strategic
plans, kawa, or tikanga.
b
All activities must comply with relevant cultural,
legislative, and regulatory requirements, which
include but are not limited to: Code of Health and
Disability Services Consumers’ Rights 1996; NZS
8134:2001, Health and Disability Sector
Standards; Health and Disability Services (Safety)
Act 2001; Health and Safety in Employment Act
1992; Human Rights Act 1993; Official Information
Act 1982; Privacy Act 1993.
 New Zealand Qualifications Authority 2016
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EMPLOYMENT SUPPORT
Explain and apply job development in
employment support
4
People seeking award of credit for this unit standard
must show that their actions are guided and supported
by valid theory for practice in employment support.
Evidence is required of theory that is derived from
authoritative sources, which may include but are not
limited to: the body of knowledge related to employment
support work; social service work; cultural theory; or
practice research.
5
Resources related to job development in employment
support may include but are not limited to:
a
The Association for Supported Employment in
New Zealand (ASENZ). 1999. Second edition. A
framework for quality: Quality assurance for
supported employment services in New Zealand.
Palmerston North: ASENZ.
b
DiLeo, D.; Langton, D. 1993. Get the marketing
edge! A job developer's toolkit for people with
disabilities.
St Augustine, Florida: Training
Resource Network Inc.
c
DiLeo, D.; Langton, D. 1996. Facing the future:
Best practices in supported employment.
St
Augustine, Florida: Training Resource Network
Inc.
d
Fabian, E.S.; Luecking, R.D.; Tilson, G.P. 1994.
A working relationship: The job development
specialist's guide to successful partnerships with
business. Baltimore, Md.: Paul Brookes Pub.
e
Hatten, A. 1996. Marketing plans with a winning
edge. London: Pitman Publishing.
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EMPLOYMENT SUPPORT
Explain and apply job development in
employment support
f
Nietupski, J.; Verstagen, D.; Petty, D. 1995. The
job development handbook: Facilitating employer
decisions to hire people with disabilities. St
Augustine, Florida: Training Resource Network
Inc.
The Training Resource Network Inc web site
address is: www.trninc.com
Elements and Performance Criteria
element 1
Explain the principles and processes of job development in employment support.
performance criteria
1.1
The principles of job development are explained in relation to employment
support.
Range:
1.2
Job analysis strategies are explained in terms of their relevance to employment
support.
Range:
1.3
principles of job development include but are not limited to job/person fit; job/lifestyle fit; job/outcome fit; workplace culture;
potential/availability for any specific support needs.
evidence is required of two job analysis strategies.
Job matching, job carving, and job redesign are defined in terms of two
resources from special note 5.
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EMPLOYMENT SUPPORT
Explain and apply job development in
employment support
1.4
Job matching, job carving, and job redesign are explained in terms of the roles
they have in creating employment opportunity.
1.5
The skills required for effective job development are described and their
relevance to particular service users and employers are explained.
Range:
skills include but are not limited to - effective listening, other
interpersonal skills, negotiation, problem solving;
effective listening skills - attending, following, reflecting, social
listening;
other interpersonal skills - assertiveness, conflict resolution, cross
cultural communication.
element 2
Apply the principles and processes of job development to employment situations in
employment support.
performance criteria
2.1
Job analysis and development strategies are designed for two contrasting
employment opportunities.
2.2
Job analyses focus on matching a specific service user to a potential
employment opportunity.
Range:
2.3
evidence is required of matching one employment opportunity to
one service user in two contrasting situations.
Opportunities for job matching, job carving, and job redesign are drawn from job
analyses in terms of the characteristics and needs of the service users.
Range:
evidence is required of two job analyses matching the
characteristics and needs of two contrasting service users to one
situation each.
 New Zealand Qualifications Authority 2016
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EMPLOYMENT SUPPORT
Explain and apply job development in
employment support
2.4
The skills used for job development match the characteristics and needs of the
participants in the process.
Range:
skills include but are not limited to - effective listening, other
interpersonal skills, negotiation, problem solving;
effective listening skills - attending, following, reflecting, social
listening;
other interpersonal skills - assertiveness, conflict resolution, cross
cultural communication.
Comments on this unit standard
Please contact the Community Support Services ITO Limited (Careerforce)
info@careerforce.org.nz if you wish to suggest changes to the content of this unit
standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0222
http://www.nzqa.govt.nz/framework/search/index.do.
which can
be
accessed at
 New Zealand Qualifications Authority 2016