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National Certificate in Employment Support (Level 4)
Level
4
Credits
80
This qualification has been reviewed. The last date to meet the requirements is 31
December 2019.
Transition Arrangements
This qualification has been reviewed and replaced by New Zealand Certificate in Health
and Wellbeing (Social and Community Services) (Level 4) with strands in Community
Facilitation, Community Health Work, Mental Health and Addiction Support, and Social
Services [Ref: 2992].
The last date for entry into programmes leading to this qualification is 31 December 2017.
The last date for assessment of this qualification is 31 December 2019 when the
qualification will be discontinued.
People currently working towards this qualification may either complete the requirements
by 31 December 2019 or transfer their results to the replacement qualification.
NZQF National Qualification Registration Information
Process
Registration
Revision
Review
Version
1
2
3
Date
June 2005
October 2012
November 2015
Last Date for Award
December 2019
December 2019
December 2019
Standard Setting Body
Careerforce (Community Support Services Industry Training Organisation Ltd)
PO Box 2637
Wellington 6140
Telephone
Facsimile
Email
Website
04 915 7704
03 371 9285
info@careerforce.org.nz
http://www.careerforce.org.nz
Community Support Services ITO Limited
SSB Code101814
 New Zealand Qualifications Authority 2016
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National Certificate in Employment Support (Level 4)
Level
4
Credits
80
Purpose
The National Certificate in Employment Support (Level 4) [Ref: 1173] is an entry level
qualification for people who provide or wish to provide employment support services. They
may work in employment support service settings, or provide employment support as part
of their work in government departments, or community support, human service, mental
health, or social service settings.
People awarded this qualification are able to provide employment support with a diverse
range of people, who may include disabled people, mental health consumers/tangata whai
ora, and others who are disadvantaged in the labour market for a variety of reasons.
People awarded this qualification are able to describe aspects of living in a disabling
society. They can demonstrate communication skills and describe ways to provide
employment support and related services for diverse service user groups. They are able
to participate in and contribute to career planning; job development; and workplace training
and ongoing employment support. They work within the framework of Te Tiriti o Waitangi,
ethics, and relevant legislation. They will work under the supervision of a qualified
practitioner.
The elective section of the qualification enables people to tailor their qualification to the
context in which they work, by adding other unit standards from relevant Subfields on the
Directory of Assessment Standards.
This qualification can lead on to the National Diploma in Employment Support (Level 6)
[Ref: 1040], as well as other human services, mental health, and social services
qualifications.
Credit Range
Level 3 credits
Level 4 credits
Level 5 credits
Minimum totals
Compulsory
6
53
3
62
Elective
0-18
0-18
18
Requirements for Award of Qualification
This qualification will be awarded to people who have met the requirements of the
compulsory and elective sections.
Community Support Services ITO Limited
SSB Code101814
 New Zealand Qualifications Authority 2016
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Award of NZQF National Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications
Authority (NZQA) website: http://www.nzqa.govt.nz/qualifications-standards/standards/standards-exclusionlist/.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 Compulsory standards
 Elective - A minimum of 18 credits as specified
Detailed Requirements
Compulsory
The following standards are required
Community and Social Services > Social Services > Employment Support
ID
Title
Level
21730
21731
21732
21733
21734
21735
Describe aspects of living in a disabling society for
employment support work purposes
Describe ways to provide employment support and
related services for diverse service user groups
Describe and participate in the career planning process
in employment support
Describe and participate in job development in
employment support
Contribute to workplace training and ongoing
employment support
Describe and demonstrate communication skills in
employment support
Credit
4
6
4
6
4
6
4
7
4
6
4
6
Community and Social Services > Social Services > Professional Development of Social
Service Workers
ID
Title
Level
Credit
19405
Prepare a self care plan for social service work
4
3
19407
Describe professional supervision in the social services
4
4
Community and Social Services > Social Services > Provide Social Services
ID
Title
Level
7926
Explain Te Tiriti o Waitangi for social service purposes
Community Support Services ITO Limited
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Credit
6
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ID
Title
Level
Credit
7927
Explain the application of Te Tiriti o Waitangi in the
social services
Participate in a noho marae within the social services
5
3
3
6
Level
Credit
4
3
19412
Māori > Hauora > Kaupapa Hauora
ID
Title
15309
Demonstrate knowledge of Māori models of hauora and
their application in a work context
Elective
A minimum of 18 credits at Level 4 or above
Field
Subfield
Domain
Business
Public Sector Services
Community and Social
Services
Community Support
Health, Disability, and Aged
Support
Human Services
Social Services
Mental Health
Public Sector Core Skills
Public Sector Māori
Any
Any
Health
Any
Any
Any
Transition Arrangements
Version 2
Version 2 was issued in order to maintain achievability as many of the unit standards that
were previously available in the elective section have had their classification changed.
Version 2 provides access to standards intended to be available in version 1 but which had
become unavailable due to their reclassification into domains within the subfield Health,
Disability, and Aged Support.
Changes to structure and content
 The subfield Health, Disability, and Aged Support has been added to the elective
section.
 The level and title of standard 15309 were updated following review.
For detailed information see Review Summaries on the NZQA website.
People currently working towards version 1 can either complete that version or transfer
their results to version 2.
It is anticipated that no existing trainees will be disadvantaged by these transition
arrangements. Any person who feels that he or she has been disadvantaged by these
transition arrangements, however, should contact the Community Support Services
Industry Training Organisation Limited at the address below.
Community Support Services ITO Limited
SSB Code101814
 New Zealand Qualifications Authority 2016
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Other standard setting bodies whose standards are included in the
qualification
NZQA
Other Standard-setting Bodies may be included depending upon the elective unit
standards selected from elsewhere on the New Zealand Qualifications Framework.
Certification
This certificate will display the logos of NZQA, the Community Support Services ITO
Limited and the organisation that has been granted consent to assess against standards
that meet the requirements of the qualification.
Classification
This qualification is classified according to the classification system listed on the Directory
of Assessment Standards (DAS) and the New Zealand Standard Classification of
Education (NZSCED) system as specified below.
DAS Classification
Code
Description
1878
Community and Social
Services/Social
Services/Employment Support
NZSCED
Code
Description
090511 Society and Culture/Human
Welfare Studies and
Services/Community Client Care
Quality Management Systems
Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality
Assurance Body before they can register credits from assessment against standards. Organisation with
consent to assess and Industry Training Organisations assessing against standards must engage with the
moderation system that applies to those standards. Consent to assess requirements and the moderation
system are outlined in the associated Consent and Moderation Requirements (CMR) for each standard.
Community Support Services ITO Limited
SSB Code101814
 New Zealand Qualifications Authority 2016