NZQA Expiring unit standard
25464 version 3
Page 1 of 4
Title
Manage processes to enhance employee learning and development
Level
6
Purpose
Credits
10
This unit standard is for managers who typically have team
leaders/managers reporting to them and who are likely to have
responsibility for leading direct reports and their teams, to
contribute to the organisation.
People credited with this unit standard are able to, in relation to
enhancing employee learning and development: develop a
workplace strategy; promote a supportive environment;
manage the processes for determining needs; monitor the
implementation of the delivery processes; facilitate feedback on
effectiveness of processes and outcomes; and evaluate
feedback on effectiveness of outcomes.
Classification
Business Operations and Development > People Development
and Coordination
Available grade
Achieved
Explanatory notes
1
Legislation relevant to this unit standard includes but is not limited to: Employment
Relations Act 2000, Health and Safety in Employment Act 1992, Privacy Act 1993,
and any other legislation relating to the organisation or its operations.
2
Organisation refers to a specific business entity which may be – profit or non-profit; in
private, public, or voluntary sectors; a business unit, iwi, or other special-purpose body.
3
This unit standard builds on Unit 18337, Plan, organise, and evaluate training and
development activities for a workplace team, and Unit 19022, Manage human
resources as a manager in a business operation.
4
People will be assessed against this unit standard on the basis of evidence of
demonstrated and repeatable performance in the workplace.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
25464 version 3
Page 2 of 4
Outcomes and evidence requirements
Outcome 1
Develop a workplace strategy for managing delivery processes for learning and
development for individuals and teams.
Range
strategy may include but is not limited to – formal written plan, key performance
indicators (KPIs), policies and procedures, monitoring methods.
Evidence requirements
1.1
Strategy ensures that delivery processes require learning and development
plans established with individuals and teams to align with business and
resource requirements.
1.2
Delivery processes ensure that individuals and teams are clear about any gap
between their current performance and agreed outcomes.
1.3
Strategy specifies how development will be implemented, monitored, and
reviewed, and identifies intended benefits for individual and team performance.
Outcome 2
Promote a supportive environment for workplace learning and development.
Evidence requirements
2.1
Factors which contribute to developing a supportive learning environment are
identified and agreed with individuals and team.
2.2
Individuals and teams are encouraged to take responsibility for their own
learning and to identify development needs.
2.3
Cultural and diversity requirements are identified, evaluated, and promoted in
terms of their impact on the learning environment.
Outcome 3
Manage the processes for determining workplace learning and development needs.
Evidence requirements
3.1
Processes ensure that organisational requirements are identified to establish
individual and team performance requirements.
3.2
Processes ensure that individuals and teams are consulted to determine
options for learning and development.
Outcome 4
Monitor the implementation of the delivery processes for learning and development plans.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
25464 version 3
Page 3 of 4
Evidence requirements
4.1
Learning and development activities are monitored to determine whether they
are meeting organisational and individual requirements.
4.2
Where identified requirements are not being met, remedial action is initiated.
4.3
Changes made to the delivery processes are communicated promptly to those
concerned, in accordance with organisational requirements.
Outcome 5
Facilitate feedback from team members on effectiveness of workplace learning and
development processes implemented.
Evidence requirements
5.1
Team members are encouraged to provide feedback that is factual and concise,
and that is provided in a manner, place, and time appropriate to the individual or
team and other organisational stakeholders.
Range
an appropriate manner recognises diversity and cultural
differences.
5.2
Opportunities are provided for individuals and teams to comment on
effectiveness of learning and development processes.
5.3
Details of action to be taken as a result of the feedback are timely, specific, and
accurate and comply with organisational policies and procedures.
Outcome 6
Evaluate feedback on effectiveness of workplace learning and development outcomes.
Evidence requirements
6.1
Learning and development plans are evaluated to assess whether they have
met business and resource requirements.
6.2
Evaluation of learning and development activity identifies whether resulting
performance meets required/agreed outcomes.
Replacement information
This unit standard replaced unit standard 8494.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
25464 version 3
Page 4 of 4
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
20 February 2009
31 December 2018
Review
2
17 November 2011
31 December 2018
Rollover
3
15 August 2013
31 December 2018
Consent and Moderation Requirements (CMR) reference
0113
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016