NZQA Expiring unit standard
8496 version 5
Page 1 of 3
Title
Develop and maintain a safe and supportive working environment
Level
5
Credits
5
Purpose
People credited with this unit standard are able to: develop and
implement work standards and processes for a safe and
supportive working environment; and maintain a safe and
supportive working environment.
Classification
Business Operations and Development > People Development
and Coordination
Available grade
Achieved
Explanatory notes
1
Definitions
Organisation refers to a specific business entity which may be – profit or non-profit; in
private, public, or voluntary sectors; a business unit, iwi, or other special-purpose body.
Working environment refers in this unit standard particularly to the values, rules,
actual and espoused workplace culture that contributes to the environment.
Culture refers to a system of shared values, assumptions, beliefs, and norms that
unite the members of the team or organisation.
2
This unit standard may be assessed on the basis of evidence of demonstrated
performance in the workplace or in simulated work situations designed to draw upon
similar performance to that required in work. In practice, this will call for a variety of
modes of assessment and forms of evidence. Evidence is required to show
consistency of performance across a range of situations and to demonstrate
knowledge, understanding, and skill in the principles and practices directly relating to
the competent performance of outcomes and evidence requirements.
Outcomes and evidence requirements
Outcome 1
Develop and implement work standards and processes for a safe and supportive working
environment, in accordance with organisational requirements.
Range
evidence is required for four standards and processes which may include but
are not limited to – organisational policies and practices, workplace
agreements, workplace systems and procedures, individual and team standards
and processes, guidelines, operating instructions, new technologies.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
8496 version 5
Page 2 of 3
Evidence requirements
1.1
Work standards and processes are in accordance with objectives and required
outcomes, and are recorded in the required format.
1.2
Opportunities for improvement are identified and assessed for feasibility, in
consultation with appropriate individuals, and changes are implemented.
1.3
Work standards and processes identify responsibilities of individuals, teams,
and the organisation in maintaining a safe working environment, and are agreed
by all parties.
1.4
Input into the development and implementation of standards and processes is
sought and utilised from individuals and teams.
1.5
Changes to work standards and processes are made in the required time-frame
and format with people being kept informed and up to date.
Outcome 2
Maintain a safe and supportive working environment.
Range
includes but is not limited to – personal safety, cultural safety.
Evidence requirements
2.1
Behaviours which demonstrate respect and support for a safe and supportive
working environment are incorporated in planning and work practices, and are
modelled.
2.2
Policies and procedures that contribute to maintaining a safe and supportive
working environment are identified and implemented using established
organisational procedures.
Range
2.3
evidence is required for three policies and procedures which may
include but are not limited to – workplace harassment, workplace
values, standards of behaviour, EEO, diversity, stress
management.
Coaching and mentoring to assist the maintenance of a safe and supportive
working environment are implemented within established procedures and
agreed time-frames.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
8496 version 5
Page 3 of 3
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
31 January 1997
31 December 2018
Revision
2
7 September 1999
31 December 2018
Rollover and
Revision
3
20 February 2009
31 December 2018
Review
4
17 November 2011
31 December 2018
Rollover
5
15 August 2013
31 December 2018
Consent and Moderation Requirements (CMR) reference
0113
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016