International Business Major Assessment Plan I. OBJECTIVES a. Prepare individuals to understand and perform the basic functions of international business including international management, finance, accounting, supply chain management, economics, marketing and international trade management. b. Prepare individuals to understand the interdependencies among culture, politics, language and societal values as they affect international business and the global economy. c. Prepare individuals for entry-level positions in international business or in a graduate school program. II. VERIFICATION OF ACHIEVEMENT OF OBJECTIVES a. b. c. Feedback from employers who manage interns Exit interviews with graduating seniors Surveys of alumni – including employment data III. LEARNING OUTCOMES a. Accounting: Demonstrate an understanding of financial reporting standards, currency, exchange rates, foreign financial statements, managerial accounting, auditing, taxation issues, accounting for changing prices and geographic, environmental and social reporting in international capital markets. Finance: Demonstrate an understanding of the major financial markets that facilitate international business, the managerial aspects of international finance, exchange rate risk management and the techniques of managing long-term assets and liabilities including multinational capital budgeting and long-term financing. Economics: Demonstrate an understanding of the variations of capitalism, the role of culture history, labor and social policy, government and other institutions in economic performance and social decisions in international economies. Global Supply Chain Management: Demonstrate an understanding of coordinating production plans, cost-effective management, organizational performance and the competitive impact of global supply chains. Management: Demonstrate an understanding of comparative international management and the multiple factors which impact functional and regional management decisions and practices throughout a crosssection of global cultures. b. c. d. e. f. g. h. i. IV. Marketing: Demonstrate an understanding of the economic, cultural, political, organizational and other differences faced by marketers and the techniques and strategies for effective marketing in the multi-national environment. International Trade: Demonstrate an understanding of the U.S. government’s export promotion policy and strategy, the commercial polices pursued by rival and partner countries, the range of marketing, legal, regulatory and financial issues for U.S enterprises to organize themselves for export and the various international trade resources and services offered by the U.S. Department of Commerce and other federall, state an non-profit organizations. Culture and Language: Demonstrate an understanding of how political, economic, social and cultural insights and foreign language skills can be applied in analyzing international business problems and opportunities. Ethics: Demonstrate an understanding of the ethical issues in international business. MEASURES Indirect Measures Internship Evaluations: 100% of all International Business majors will complete a 10 week internship (minimum of 150 hours) with a business or non-profit organization already engaged in international trade or seeking to enter new international markets. Managers are required to complete a written evaluation of the intern’s level of preparedness and performance. The evaluation will assess how well the student ahs completed specific, pre-defined projects for the company/organization and the overall competency of the student to conduct international business operations. Direct Measures a. Learning outcomes will be assessed in each of the required courses as follows: a. International Accounting ACC 454 b. International Financial Management FIN 390 c. Comparative International Economic Systems EC 435 d. Global Supply Chain Management MS 334 e. Comparative International Management MGMT 485 f. International Marketing MKT 421 g. International Trade Management IB 486, IB 481 h. Culture and language skills 203 level proficiency in Chinese, French, German, Spanish or Portuguese; MGMT 485; IB 483 Latin Am; IB 482 European Union; IB 325 – i. Ethical issues V. Business German, French or Spanish; 12 credit hours of Cultural Electives FIN 390; EC 435; MGT 485; IB 486 MEASURABLE PERFORMANCE CRITERIA AND DETERMINANTS OF SUCCESS Marker Questions on Examinations Examinations in each International Business major course will contain one or more multi-part questions or problems that address the appropriate learning outcome. Faculty teaching IB courses will develop the marker questions. Projects, Reports, Analyses, Portfolios, Interviews In addition, the courses that have projects and papers will retain a sample for evaluation by the International Business Curriculum Committee. These courses are: Accounting 454 – Case analyses Finance 390 – Country risk analysis report Global Supply Chain Management 334 – Group project analysis of a company’s supply chain effectiveness Management 485 – International management applied research portfolio Marketing 421 – Active reading project and industry executive interviews International Trade Internship – Student work log and internship analysis Faculty teaching the IB courses will develop criteria for evaluating the students’ projects and analyses listed above. VI. FINDINGS: Describe the process by which findings will be derived from the measures (who in engages in what sort of analysis?) Faculty teaching International Business Courses will evaluate a set of predefined marker questions on exams for each course and will prepare a report summarizing the performance of the IB majors on each of the marker questions. This report will be submitted to the IB Curriculum Committee no later than 30 days following the completion of the course. Following the completion of the courses, copies of the sample projects, reports, etc. outlined in Section V will be submitted to the IB Curriculum Committee for evaluation. This analysis will be used to identify specific improvements to curricula, learning methodologies, practice exercises, case analyses and other course characteristics to improve identified weaknesses in the objectives and outcomes outlined in Sections I and III. VII. IMPROVEMENTS: Describe the process by which findings are analyzed to determine what improvements should be made to better meet objectives and outcomes. Findings will be analyzed at a quarterly meeting of the IB Curriculum Committee which is responsible for the assessment of the international business curriculum for the major. VIII. TIMETABLE: Assessment will take place over a three year cycle as follows: Year 1 2 3 IX. Objectives Assessed a,b,c d,e,f g,h,I BRIEFLY EXPLAIN HOW THE PROGRAM’S ASSESSMENT PLAN INTERACTS WITH ACCREDITATION AND LICENSURE (IF APPLICABLE) The NCA assessment plan for International Business Major plan is consistent with AACSB Accreditation requirements. X. Describe how the objectives and learning outcomes of the program are communicated to students and others. 1. Course objectives and syllabi for each required international business course 2. Faculty explanation and in-class monitoring 3. Academic and internship advising sessions with staff advisors 4. Feedback and clarification (grades, written, oral) from faculty, internship managers and advising staff members 5. Evaluation results will also be communicated to alumni, intern managers, faculty and College Advisory Boards.