MANAGEMENT REVIEW The Continuous Improvement Council QSP 1.3 QSP 1.3 MANAGEMENT REVIEW Owner: Operations Manager OBJECTIVE: in accordance with paragraph 5.6 of AS/NZS ISO 9001:2000 - Quality Management System. It states that: 'Top management shall review organisations quality management system, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness. The review shall include assessing opportunities for improvement and the need for changes to the quality policy and quality objectives.’ INPUT AGENDA (issued by Secretary) Results of Audits Customer Feedback & Complaints Process Performance Status of PA & CA Follow Up action (Previous Meetings) QMS Changes or Suggestions Recommendations General Business Discuss Agenda Items Decide on required Actions Set Responsibilities Set Dates for Completion or Monitoring Changes to the QMS Monitoring Actions Improvement of the QMS & Processes Improvement of WI & Business Processes Improvement of Customer Requirements Resource Needs PROCESS MEETING (held Quarterly at Parkhurst or as dictated by Chair) OUTPUT MINUTES/ACTIONS (issued within 2 days of meeting, maintained by Secretary) ATTENDEES: Operations Manager Sales and Marketing Manager Logistics and Purchasing Manager Quality Coordinator Business Manager Research and Product Development Manager Parkhurst Production Manager Safety Manager Kunwarara Production Manager Technical Services Manager Revision No: 01 (Chairman) (Deputy Chairman) (Management Representative) (reference QSP 1.2) (Secretary) OPTIONAL: Date: 05/11/2003 Senior Parkhurst Production Supervisor Senior Mine Production Supervisor Senior Chemist Senior Plant Engineer Page 1 of 1