Company Name Division or Address Division or Address Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 1 of x ISO Procedure Process Control Approved: __________________________________________________ Name title Approved: ___________________________________________________ Name title Approved: __________________________________________________ Name title Approved: __________________________________________________ Name title Approved: __________________________________________________ Name title Change Record Rev Date A Responsible Person Description of Change Name Initial Release Distribution List (list the departments that receive controlled copies) Controlled Copy, Do Not Duplicate For Internal Use Only Company Name Division or Address Division or Address 1. 2. Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 2 of x Purpose • To control process through appropriate approvals, verification, and documented instructions and through adequate documentation and training. • To prepare for the production of a part or product by generating a work order for the production and by ensuring delivery of parts, the work order (with necessary documentation), and any machine instructions. • To schedule production of assemblies and subassemblies to meet anticipated customer needs, as determined by sales and marketing. • To initiate a change in a process that is not meeting 100% quality by providing a mechanism to deviate temporarily from accepted standards for materials, processes, components or products and a means by which any employee can stop a process or shipment when 100% quality is not being achieved. Scope This procedure applies to: 3. • the manufacture and assembly of piece-part, subassemblies, and final assemblies from the issuance of a work order through package. • the rework of nonconforming product. • temporary changes to the manufacture process which may be required when parts are no longer available or the design of a part requires change due to an improper fit or malfunction. Responsibilities <Job title> creates the routings, bill of materials, and approves ECOs; assembles ECO kits and updates associated documents. <Job title> revises drawings and specifications when the process requires change due to improper fit or the malfunction of an assembly or subassembly. <Job title> maintains the drawings, prints, and specifications and attaches these documents to the work order, ensuring the current revision levels of the attachments. <Job title> provides on-the-job training. <Job title> supervises the assembly and ensures controls are in place. Controlled Copy, Do Not Duplicate For Internal Use Only Company Name Division or Address Division or Address Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 3 of x <Job title> plans production and ensures appropriate inventory levels. <Job title> issues work orders outlining the sequence of manufacturing steps required for the completion of each manufacturing job. <Job title> orders raw materials listed on the Materials Requirement Plan. <Job title> ensures that the quality levels required by contract specification are in place and that compliance to documentation is met. <Job title> inspects operations, assemblies, and subassemblies that are manufactured or processed to ensure that the product meets the product specification. <Job title> controls a temporary change to the process. 4. Procedure 4.1 Written Procedures See Document and Data Control, xxx. <Job title> develops the written manufacturing procedures, determines the required equipment, and determines the required operator skills. The procedures indicate workmanship criteria using <items> which are under document control. <Job title> is responsible for maintaining the examples of workmanship. <Job title> is responsible for ensuring only the current revision is distributed to the shop floor. The following is a list of documentation used for process control and the person responsible for the document. Documentation Engineering drawings Functional specs Instruction sheets Manufacturing Engineering Instructions Routings Bill of Materials Test Specifications Work Instructions Engineering Change Notice NC machine instructions Setup Sheet other Controlled Copy, Do Not Duplicate Responsible Person For Internal Use Only Company Name Division or Address Division or Address 4.2 Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 4 of x Training See Training, xxx. <Job title> provides training. Trainers are certified through <activity>. The <name of training record> identifies <items>. <Job title> approves and signs the training record. The training record is stored <location>. Operators are trained <activity>. <Job title> certifies that an operator is qualified to assemble parts. The following lists the classification of skill level: • <list> • <list> • <list> Special training is provided for <items>. The training involves <description>. <Job title> certifies that special training has been received. 4.3 Control of Environment The following indicates the areas in which controls are in place and the type of control. Area of Control ESD temperature / humidity waste disposal protective apparel other 4.4 Implementation ESD mats, wrist straps, heel straps Control of Equipment See Inspection, Measuring, and Test Equipment, xxx The process machinery carries the following compliance <list>. <Job title> maintains the records of compliance. The records of compliance are stored <location> for <length of time>. The following equipment requires evaluation prior to being used <equipment>. Records verifying the evaluation are maintained by <job title> and are stored <location> for <length of time>. Controlled Copy, Do Not Duplicate For Internal Use Only Company Name Division or Address Division or Address Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 5 of x <Job title> is responsible for preventive maintenance on the equipment. Records of preventive maintenance are maintained by <job title> and are stored <location>. When necessary <job title or source> is responsible for ensuring the repair of equipment. 4.5 Process Revision Control <Job title> can initiate a change to a part or process by completing the <name of form>. <Job title> approves the form. Responsibility to resolve the problem is assigned at <activity> to be resolved <timeframe>. <Job title> is responsible for resolving the problem. <Job title> reviews and approves the resolution. <Name of record> indicates the resolution. The <name of record> is stored <location>. <Job title> is responsible for ensuring changes to affected documentation. <Job title> can initiate a temporary change when necessary due to <activity>. <Job title> completes the <name of form> to initiate a temporary deviation. <Job title> approves the <name of form>. The <name of form> is stored in <location> for <length of time>. 4.6 Temporary Deviations If temporary deviations need to be converted to permanent changes, <job title> approves the permanent change. Permanent changes are indicated on <documents>. When necessary, temporary deviations are extended. <Job title> approves the extension. <Job title> maintains a status report of deviations. The <name of status report> indicates <items>. <Job title> reviews the status of deviations and reviews expired deviations to determine closure. 4.7 Production Hold <Job title> has authority to initiate a hold to production or shipment because of a problem. To initiate a stop to production <job title> completes the <name of form> and enters the following information: <data>. Controlled Copy, Do Not Duplicate For Internal Use Only Company Name Division or Address Division or Address Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 6 of x <Job title> approves the form. <Job title> stores the <name of form> in <location> for <length of time>. <Job title> logs the <name of form> into the <name of logbook>. <Job title> issues the stop to production within <timeframe>. <Job title> is responsible for resolving the problem. The <name of record> indicates the result of the corrective action. <Job title> is responsible for resuming production. <Job title> measures the progress of the resolution through <activity>. 4.8 Verify Process See Inspection and Test, xxx and Corrective and Preventive Action, xxx. Steps in the process are verified through <activity>. The verification quantity is <quantity>. <Frequency>, <job title> is responsible for verifying the work and checks <list>. <Job title> completes the <name of record> to indicate verification. <Job title> approves the inspection record. <Job title> is responsible for storing <name of record> in <location> for <length of time>. The following data is collected on problem processes: <type of data>. <Job title> reviews the data. <Job title> audits processes according to an audit plan. Corrective actions follow the corrective action process. Where applicable, <job title> verifies processes to assess compliance to reference standards and codes, to evaluate implementation of quality plans, and to determine adequacy and accuracy of written procedures. 4.9 Special Processes The following special processes are used in production: <processes>. <Job title> generates written procedures that are controlled by <department>. Special processes are verified by <activity>. <Job title> provides training for special processes. The <name of record> identifies the completion of training. <Job title> signs the training record. <Job title> stores training records in <location> for <length of time>. 5. Related Documentation <Production Plan> Controlled Copy, Do Not Duplicate For Internal Use Only Company Name Division or Address Division or Address Process Control Doc. No. Date: 6/28/2016 Rev. No. Page 7 of x <Materials Requirement Plan> <Master Production Schedule> <Training Record> <Work Instructions> <Discrepant Materials Report> <Inspection Data Sheet> Document and Data Control Inspection and Testing Inspection, Measuring, and Test Equipment Inspection and Test Status Control of Nonconforming Product Corrective and Preventive Action Handling, Storage, Packaging, Preservation, and Delivery Quality Records Internal Quality Audits Training Statistical Techniques <list work instructions> Controlled Copy, Do Not Duplicate For Internal Use Only