Appendix H
Page 1 of 4
Procedures List
[ Note: List your laboratory procedures in this section.]
NCWM Publication 14, Administrative Procedures, Technical Policy, Checklist and Test Procedures
No.
NISTIR 7028
Administrative Procedures
62
July 2003
Appendix H
Page 2 of 4
Procedures List
NCWM Publication 14, Administrative Procedures, Technical Policy, Checklist and Test Procedures,
Current Edition
No.
NISTIR 7028
Administrative Procedures
63
July 2003
Appendix H
Page 3 of 4
Procedures List
NCWM Publication 14, Administrative Procedures, Technical Policy, Checklist and Test Procedures
No.
Test Procedures and Checklists
No.
OIML Recommendations
NISTIR 7028
64
July 2003
Appendix H
Page 4 of 4
Procedures List
[NOTE: The procedures in this list are those that are required by ISO/IEC 17025. The quality manual makes reference to the procedures in this list.
List all the laboratory administrative procedures in this section and reference them in the appropriate sections of your quality manual. The
laboratory must document and maintain these procedures as part of the laboratory quality system documentation.]
Laboratory Administrative Procedures
No.
Procedure
AP No. 1
Protection of Client Confidentiality and Proprietary Rights
AP No. 2
Impartial Service
AP No. 3
Document Control
AP No. 4
Ensuring Traceability (includes traceability to certified reference materials, agreed methods and/or consensus standards and
traceability analysis)
AP No. 5
Handling Calibration and Test Items (Incoming inspection and review; Review of new incoming work; Receipt, retention, and
return to include work order and work log instructions and packing and shipping instructions, avoiding deterioration, loss or
damage, security)
AP No. 6
Preventive Actions, Corrective Actions, Feedback
AP No. 7
Internal Audits and Management Reviews (Client notification regarding adverse findings)
AP No. 8
AP No. 9
Control of Data and Software Data Integrity (Security, access, verification of new software and protection and update of stored
data)
Purchase, Storage, and Evaluation of Supplies and Services (includes inspection and verification of quality and qualification of
subcontractors)
AP No. 10
Complaints
AP No. 11
Laboratory Housekeeping/ Laboratory Maintenance to Support Activities and Test Results
AP No. 12
Review and Maintenance of Control Charts (Covered in SOP 9, 17, 20)
AP No. 13
Calibration, Verification, Maintenance, Handling, Transport, Storage, and Use of Standards
AP No. 14
Calibration, Verification, Maintenance, Handling, Transport, Storage, Intermediate Calibration Status Checks, Updating
Correction Status of M&TE (includes new equipment and verification of equipment outside laboratory control)
AP No. 15
Departure from Documented Policies and Procedures
AP No. 16
Investigation of Complaints, Adverse Audit Findings or Discrepancies, and Notifying Clients when Test Results are Affected
AP No. 17
Identifying Training Needs, Training, and Qualification of Laboratory Personnel
AP No. 18
Control of Non-conforming Work
AP No. 19
Validation of Non-standard Test Methods to include lab designed and developed methods
AP No. 20
Monitoring the Validity of Tests (Quality Control, Statistical Process Control)
AP No. 21
Review of Contracts, Tenders and Work Request
AP No. 22
Record Maintenance (Identification, Collection, Indexing, Access, Filing, Storage, Maintenance, and Disposal of Quality and
Technical Records)
AP No. 23
Sampling (Developing and Choosing Sampling Plans, Recording Relevant Data and Operations)
AP No. 24
Avoiding Activities that Diminish Confidence in the Competence, Impartiality, Judgement or Operational Integrity of Tests.
AP No. 25
Use of Accrediting Body Logo
AP No. 26
Identifying Approved Signatories
AP No. 27
Environmental Conditions for Laboratory and Field Evaluation (acceptable limits, measuring and monitoring
environmental conditions, making corrections due to environmental conditions that exceed the limits )
NISTIR 7028
65
July 2003