Department of Management, California State University, Northridge MGT 460 – Course Outlines (FALL 2006) MGT460: Human Resource Management Course: 15621 1530 - 1645 TTh JH 1208 Sessions and Meeting Times 15626 1900 – 2145 T JH 1208 Professor: Kalyan S Chakravarty Office: JH4223, Extension 4524 Email: kalyan.chakravarty@csun.edu Office Hours: One hour before class and by appointment, if needed Textbook: Jeffrey A.Mello, 2006. Strategic Human Resource Management, (Second Edition), ISBN: 0-324-29043-8, Thomson: South-Western Bus 302 and 302L, Mgt. 360, and the Upper Division Writing Proficiency Exams. Prerequisites: Course Description This course shall attempt to examine both the context of strategic HR while developing a framework and conceptual model for the practice of strategic HR and their implementation in a few traditional functional areas of HR like staffing, performance management, etc. Among specific inputs, several areas including how effective management of human resources can help meet competitive challenges, environmental forces that organizations face in attempting to capitalize on their human capital, how one should go about designing a purposive performance management system for reward and recognition programs for employee motivation, shall be covered. The Course Objectives are: 1. To help understand the context of strategic HR particularly in contrast to more traditional approaches to HR. 2. To provide a framework for the practice and meaningful implementation of strategic HR while developing specific HR programs and policies in an organization. MGT 497 Fall 2006 Course Outlines Page 1 of 6 Department of Management, California State University, Northridge 3. To provide skill practice sessions in a few areas like Staffing, Performance Management System to help appreciate their strategic implications. 4. To provide focused direction and guidance in understanding and analyzing a specific organization from a strategic HR stand point – for corrective actions. Preparations The course will have an uniform blend of a number of teaching methodologies and aids with a strong focus on groupwork and experiential exercises including the analysis of a number of cases, articles, etc. The students are expected to prepare themselves well in advance before each session in order to participate in the discussions meaningfully. The assigned readings must be read thoroughly before coming to the class in order to derive maximum mileage from each session. Course Work The evaluation and grading will be based on the following Course Work. The components described below are designed, both independently and collectively, to achieve the course objectives. Each component is important both by itself and as a key part of the overall system (so any major omission may lead to an F for the course). A. (30%) Group Project: Students will form groups of five or less, and each group will conduct an in-depth analysis of one specific organization (a different one for each group). They will research the writings related to this organization specific to its HR practices, and apply the models/other inputs on the overall HR function learnt in the class to analyze the organization,philosophy,structure, and other HR programs /initiatives, etc. Research should be gathered from visits, actual interviews, organizational publications,brochures and/or other published materials. The group will then make a formal presentation of their analysis and recommendations in the class, with each member of the group getting an opportunity to handle a section of the presentation. The total time allotted for each group will be 30 minutes. Please practice prior to the presentation so that you will be able to finish the report within the given time limit. The presentation of each group will be evaluated by the instructor as well as the fellow classmates using predetermined criteria that include presentation quality (introduction, style, structure, preparation, and visual aids) and substances specified above. One half of the project grade will be a weighted average of the above evaluations. Each group will also be required to submit a report. The instructor shall evaluate this report. The completed report must be turned in on the day the group makes its presentation. All references must be specified on a separate page. We will also utilize electronic submission for the project report. The specific organization to be analyzed will be determined with students’ inputs, and the dates fixed in advance for their presentations. The data used for the analysis and presentation should MGT 497 Fall 2006 Course Outlines Page 2 of 6 Department of Management, California State University, Northridge be up-to-date and could be from primary or published data sources, and all the analyses will be conducted in the context of the course and its coverage. Information about the reference materials may be available in the textbook and from the library. B. (20%) Experiential Exercises - Individual Project Extending from the specific organization analysis group project, each student will also be allotted an experiential exercise in advance. They will be required to submit a written report on the allotted assignment within a specific time frame. Within the framework of the assignment, while he/she will be free to select the format and length, the general principle shall be to present a comprehensive paper in a concise fashion. In addition to the paper, a one-page single spaced Executive Summary highlighting the major points of his/her paper is required to be submitted. The paper should be an individual effort and anyone attempting to share analyses and ideas will be penalized. Sloppy work in terms of analysis, content, style, neatness, grammar, syntax, and spelling will be equitably penalized and points deducted. Late submissions will also be appropriately penalized. More details will be provided later. C. (25% x 2) Middle Term Tests: There will be two middle term tests. They will consist of a combination of multiple-choice questions, true/false statements, and short essays on topics related to course curriculum. Grading The final letter grade assigned to each student will be based on the scheme below. The total achievable points are 100. The instructor does not have scope for any adjustment. 94-100 A 87-90 B+ 84-87 77-80 C+ 74-77 67-70 D+ 64-67 Below 60 B C D 90-94 A80-84 B70-74 C60-64 D- F Attendance Class attendance is essential. There will be no penalty for those with a maximum of three absences. Students with four or more unexcused MGT 497 Fall 2006 Course Outlines Page 3 of 6 Department of Management, California State University, Northridge absences will run the risk of even failing in the course. Habitual lateness and/or leaving the classes early, for whatever reasons, are evidence of low commitment and will be penalized. Other Issues 1. The College of Business and Economics at California State University, Northridge prepares students to be ethical decision makers. The college maintains high standards of ethical conduct that students are expected to maintain throughout their academic and professional careers. Students in the College of Business and Economics have identified the values of respect, honesty, integrity, commitment, and responsibility as their guiding principles. Please visit http://busecon.csun.edu/dean/values.html for a detailed description of these core values. 2. This syllabus is the basic guideline for various activities related to this class. Please read it carefully, and refer to it as we proceed. 3. Please talk to me as soon as possible suggestions, questions, problems and concerns. if you have any 4. Time management is critical when dealing with many, and often conflicting demands. Such demands could be from your studies, your work, and/or personal obligations. To deal with them effectively, you must set up your priorities straight and work accordingly. (When in this class, you are required to engage fully in activities in this class) 5. All instances of academic dishonesty will be dealt with strictly according to the University policies and guidelines. 6. All students are required to use the CSUN computing facility to send and receive email communications. Guidelines to Group Effort Members of each group will work together with little instructor supervision, and work out potential conflicts within the team. To ensure cooperation among members in completing the industry project, each group may initiate disciplinary measures against non-contributing members as the majority sees fit. We shall be using a Confidential Team Contribution Evaluation Instrument to evaluate the relative contribution of each team member to the preparation and conduct of your team project, using an appropriate key, to obtain individual responses. This information may be used to adjust the grade of each individual relative to the team grade on the project, but will not be disclosed to the other team members MGT 497 Fall 2006 Course Outlines Page 4 of 6 Department of Management, California State University, Northridge Fall 2006 - Timetable Topics, Tasks, Readings Dates 1: 9/5 Housekeeping, Course Introduction. Clarifying Mutual Expectations. The HRM Profession: What Responsibilities and Roles Do HR Departments Perform? What Skills Do HRM Professionals need? THE Sustainability Challenge 2: 9/12 The Evolving/Strategic Role of Human Resource Management: Strategic HR versus Traditional HR Barriers to Strategic HR Readings: Chapter 4 Mello HR Roles at Mercantile Bank Strategic Human Resource Management at Southwest Airlines Strategic Reorganization of the HR Function at : General Motors : Wells Fargo Bank 3. 9/19 Human Resource Planning: Objectives of Human Resource Planning – and Their Fallouts Types of Planning - and their Strategic Implications Succession Planning: Why Do They Fail at Most places? Readings: Chapter 5 Mello Human Resource Planning at Drexel Heritage Furnishing Human Capital Management at United States Postal Service CEO Succession Planning at General Electric 4: 9/26 The Legal Environment: Equal Employment Opportunity Key Employment Laws – and Their Strategic Implications Enforcement of Federal Laws Under the EEOC Affirmative Action Sexual Harassment: Problems, Strategies for Implementation And Complications 5: 10/3 Readings: Chapter 7 Mello Racial Discrimination at Coca-Cola Employees with Disabilities at IBM Cleaning Up Sexual Harassment at Dial Corporation 6: 10/10 MIDDLE TERM I Staffing: Recruiting: Temporary versus Permanent Employees, Internal versus External Recruiting, Methods of Recruiting; MGT 497 Fall 2006 Course Outlines Page 5 of 6 Department of Management, California State University, Northridge Fall 2006 - Timetable Dates Topics, Tasks, Readings 7. 10/17 Interviewing and Assessment Skills: Common Problems in Selection Key Interviewing Principles The STAR Concept Readings: Chapter 8 Mello Skill Practice Sessions 8: 10/24 Performance Management System: Basic Concepts and Key Principles Strategic Issues/Implications in PMS Why Do PMS Fail? Readings: Chapter 10 9: 10: 11: Mello 10/31 Case: Knock About Toys Performance Planning Performance Monitoring Writing A Performance Appraisal Performance Appraisal and Counseling 11/7 Compensation and Employee Benefits: Equity Legal Issues in Compensation Executive Compensation and Benefits 11/14 Readings: Chapter 11 Mello MIDDLE TERM II Global Human Resource Management: How Global HRM differs from Domestic HRM Assessing Culture Strategic HR Issues in Global Assignments Repatriation 12: 11/21 Readings: Chapter 14 Mello Strategic Global HR at McDonald’s Expatriate Selection at Kellogg Co. GROUP PRESENTATIONS 13: 11/28 GROUP PRESENTATIONS 14: 12/5 GROUP PRESENTATIONS 15: 12/12 GROUP PRESENTATIONS The completed group paper/presentation due on the day the group makes its presentation. 1 The timetable is subject to change. MGT 497 Fall 2006 Course Outlines Page 6 of 6