The Tseng College of Extended Learning Employee Benefits and Services INSTRUCTOR: PHONE: LOCATION: EMAIL: Kalyan S Chakravarty 818.677.2435 Juniper Hall 1204 kalyan.chakravarty@csun.edu TERM: COURSE: TICKET: UNITS: Spring 2009 XHRM 908 18763 3.0 CEUs CLASS MEETINGS: Alternate Saturdays 9 am -12:45 pm. January 24 – May 2, 2009 Course Description: You will explore the use of benefits and services as a means of attracting and retaining employees, which should match your company's vision. You will review the history and philosophy of benefits and services to learn why this area has become so competitive. You will learn to create and administer a benefits and services program, develop and deliver it to attract, nurture and retain talent in an organization. Recent innovative approaches to benefits and services adopted by reputed companies shall be presented for analyses and discussions. Themes: History and philosophy of benefits and services Retirement, Health and Life Insurance Paid Time-off from work, Accommodation and Enhancement Benefits Creation and administration of benefits and services programs Linking benefits and services to other areas of HRM Topics: History, philosophy and competition Design/pricing fundamentals Pensions Welfare plans/strategies (life, medical, dental, vision) Cost control Employee Services Administration Legal issues Syllabus: Employee Benefits and Services: Spring 2009 1 The learning objectives are: A. B. C. D. E. F. G. H. Understand the history of benefits Understand benefit challenges employers face Describe various welfare benefits and pension plans Describe different benefit pricing strategies Acquire skills to develop benefits and services Analyze benefit packages Describe ways to use benefits and services to attract and retain employees Describe benefits and services relative to total compensation Textbook: Joseph J. Martocchio, 2007 Employee Benefits: A Primer for Human Resources Professionals, 3rd Edition (2007), ISBN: 0073381292 Participants should preferably have access to people in their respective organizations, who are willing to share data related to employee benefits and services exclusively for academic purposes. Course Work: Group Project Case Analysis/Application Exercises (2) Quizzes (3) 20 pts 20 pts 60 pts ________ Total: 100 pts Group Project (comprises 20% of grade) Participants will form groups of five or less, and each group will conduct an in-depth analysis of one Firm (a different one for each group). They will collect all relevant data, as much as feasible, on employee benefits and services, welfare benefits, retirement, health, life insurance, and pension plans, benefits pricing strategies, etc., pertaining to the firm and analyze them critically while applying the knowledge and skills gained in the class. The aspects to be covered should include: (1) History, philosophy and key purposes of the firm in matters of benefits and services offered; (2) Types of employee benefits, both legally required and the discretionary ones, and their implications; (3) Different insurance plans and their critical appreciations; (4) Critically examining different payments for time not worked; (5) Strategic recommendations of the group based on their analyses. Syllabus: Employee Benefits and Services: Spring 2009 2 The outcome of the paper should be a better understanding of the practices of the firm and the ability to understand broad issues relevant to management of benefits and services in general. Each group will then make a formal presentation of the analysis in the class, with each member of the group getting an opportunity to deal with a section of the presentation. The total time allotted for each group will be thirty minutes. Further details shall be provided later in the course. The completed report must be turned in on the day the group makes its presentation. Case Analysis/Application Exercise: (comprises 20% of grade) Throughout the course, there will be two case analyses/application exercises of 10% weightage to each. They are intended to provide an opportunity to actively experience the reality and complexity of the benefit issues facing practicing managers and human resource executives today. Among other benefits, they would help the participants sharpen their analytical and problem-solving skills. Each participant will be required to submit a written report on each case, on those days scheduled in the timetable, presenting a coherent and defensible analysis of the situation based on employee benefits/services concepts and practices learnt. The report should be an individual effort without any attempt to share analyses and ideas with others. Quizzes (comprises 60% of grade) There will be three non-cumulative quizzes of 20% weightage to each. Each quiz will consist of a combination of multiple-choice questions, true/false statements and/or short essays, on topics related to course curriculum. Punctuality, Attendance and Class Participation Please come to each class prepared to discuss the readings and assignments and to play an active role in contributing to class discussions. Those making insightful comments that increase the level of energy and interest in the topics discussed would definitely make a discernible impact than others. A superior participation score is given to one who demonstrates the ability to comment upon the content and the process of our discussions. Some questions to help illustrate the preferred mode are: Does the group become more energized after this person contributes? Is this person more focused? Does this person listen to others and build upon their ideas? You are expected to attend each class meeting. In the unlikely event that you must miss a meeting, you are accountable for the course material and class activities missed. Please notify the instructor in advance to make arrangements to make up this work. Missing class-meetings could result in an adverse effect on your grade. You must attend at least 80% of the class meetings in order to receive credit for the course. If you find you are unable to continue in the course, you must officially withdraw by notifying CSUN Extension in writing. In the event CSUN is not notified of your withdrawal, you will receive an F for the course. Syllabus: Employee Benefits and Services: Spring 2009 3 Grading: Letter grades will be given for final course grade. Any grade less than a C will not count toward completion of the certificate program. 90-100 80-89 70-79 60-69 Below 60 A- to A B- to B+ C- to C+ D- to D+ F Note: The reading and homework schedule is subject to change at the discretion of the instructor. Should any changes be necessary, every effort will be made to communicate them quickly to current participants. It is the participant’s responsibility to ensure he or she has the current schedule. Confidentiality of class discussions must be respected by all the participants. You will be expected to read all assignments before class and be prepared to participate during the lecture portion each session. The book contains information critical to the class. Assigned readings will be supplemented with supporting lectures. Syllabus: Employee Benefits and Services: Spring 2009 4 Timetable SESSIONS TOPICS, TASKS, READINGS Housekeeping, Course Introduction, Clarifying Mutual Expectations; 1/24 Introducing Employee Benefits The Economics of Employee Benefits Readings: Chapters 1 & 2 The Economics of Employee Benefits – contd. Regulating Employee Benefits 2/7 Structured Guidelines for Group Project Skill Practice Session I: The Medical Leave Problem Readings: Chapters 2 & 3 RETIREMENT, HEALTH and LIFE INSURANCE: 2/21 Employer-Sponsored Retirement Plans Health Insurance Programs Skill Practice Session II: Controlling Employee Benefit Cost Readings: Chapters 4 & 5 Quiz 1 RETIREMENT, HEALTH and LIFE INSURANCE: Employer-Sponsored Disability Insurance and Life Insurance 3/7 Group Project – Update Readings: Chapter 6 Case Analysis 1: Retiree Health and Pension Benefits Syllabus: Employee Benefits and Services: Spring 2009 5 Timetable SESSIONS TOPICS, TASKS, READINGS RETIREMENT, HEALTH and LIFE INSURANCE: 3/21 Government- Mandated Social Security and Workers’ Compensation Programs Skill Practice Session III: The Lost Vacation Days Readings: Chapter 7 Quiz 2 SERVICES: Paid Time-Off and Flexible Work Schedules Accommodation and Enhancement Benefits 4/4 Readings: Chapters 8 & 9 Case Analysis 2: The Educational Leave Problem EMPLOYEE BENEFITS: DESIGN, IMPLEMENTATION and GLOBAL ISSUES 4/18 Employee Benefits System Non Plans for Highly Paid and Executive Employees Global Employee Benefits Skill Practice Session IV: Flexible Benefit Plan Choices Readings: Chapters 10, 11 & 12 Preparatory Work for Group Project Presentation Quiz 3 5/2 GROUP PROJECT: PRESENTATIONS AND DISCUSSIONS Syllabus: Employee Benefits and Services: Spring 2009 6