A&R Audit Findings Work Team Meeting Minutes DATE: March 4, 2015 TIME: 1:30 P.M. 1. FACILITATOR: Kyu Lee NOTE TAKER: : Roderick Fajarda 2. ATTENDEES: Karen Croley, Kyu Lee, Amany Elmasry, Teresa Chan, Charlotte Smith, Joyce Brown-Willis, Roderick Fajarda, Silvia Cortez LOCATION:IT Conference Room NEXT MEETING:Wednesday, March 11 ABSENT: Dominique Benavides, Frank Chez 3. REVIEW PRIOR MEETING MINUTES: Minor changes made to minutes – approved with changes. 4. ACTION ITEMS/OPEN ISSUES: THE FOLLOWING ACTION ITEMS AND ASSIGNMENTS WERE DISCUSSED ON THURSDAY, MARCH 4, 2015 # SEE IT (ISSUE): Ticket 2511. Issue is related to 2553. Action date for Spring 14 can either 1 manually fixed or depending on the count of instances of enrollment with action date of 2/5/2015. Ticket 2581. Students who dropped after census but did not receive any penalty. Joyce has determined that there are no students with a “W” grade. Will 2 talk to Dominique or Amany. Cases are related to the date. Dominique to provide a list of the students. OWN IT (ASSIGN): SOLVE IT (STRATEGY): DO IT (TIMELINE): OUTCOME: Joyce Bown-Willis Karen Croley Kyu Lee Needs to be moved to production. Joyce to update ticket 3/11/2015 PENDING Update by 3/11/2015 PENDING 3/11/2015 PENDING 3/11/2015 PENDING Update on 3/11/2015 PENDING Dominique Benavides Testing and root cause must be determined. Dom to provide more Karen Croley Joyce Brown-Willis examples. Documents on VPN web portal should be updated. Teresa will follow up with Chi to find out how to update the site Silvia Cortez with updated information. A Karen Croley recommendation will be made to have Charlotte Smith the Office of Instruction at each college Teresa Chan train faculty on submitting rosters. Silvia will update the documentation. Amany has created undeclared academic plan codes for Exempt students who do Creation of 12 undeclared academic plans. Major code IM079 (intended majornot want to declare a major. These plans undecided) was continuing to be used when importing CCCApply data for Amany ElMasry are not eligible for financial aid. A&R 4 students who do not want to declare a major. IM majors are causing issues with Dominique Benavides will test these new codes before they are data integrity in PeopleSoft and should no longer be used. put into production in CCCApply and the survey. Providing proper training for Faculty. Many issues with roster drops are due to lack of training for faculty. A suggestion was made to have documentation about Roster submission and deadlines be available for new hires. A link on the PROMT 3 for faculty members to access was also proposed. Many of the documents that exist within VPN (access.peralta.edu) are outdated. Documentation has not been updated since PeopleSoft implementation in 2008. Ticket 2582 - Term Withdrawal for F14. More details can be found if Kyu can get a hold of a list of students that Dom will generate. Drop has no W, Withdrawn 5 requires enrollment. Dropped students will get a W only if the Enroll Status is E. Drop date is the actual date available before penalty days. It will expire before penalty day. Dominique Benavides Silvia Cortez Charlotte Smith Joyce Brown-Willis Dominique will work on querying entire population affected. Original search only detailed FA students. Kyu suggested recreating the error to see if term withdrawal is prevented by the hold. NSC Report. CIP Code fixes are still in progress. Missing/invalid academic plan types are being determined. Conference call with Oracle about NSC reporting set up. Student Acad plan record mass update is possible but it would not be a straightforward update by IT. A/R analysts must determine the effective date and plan code info to use. Academic Plan Settings: Amany will be doing the analysis on which taxonomy fields to be updated for use in the NSC reporting. Also, she has to determine the duration of the plan Dominique Benavides (Taxonomy tab also). Complete the Taxonomy tab of the old plans. (Acad Plan Teresa Chan setup table). Charlotte Smith Amany ElMasry 6 Student Academic Plans: Kyu Lee A&R will have to update the student academic plan. Continue resolving errors on NSC report. Suggestion to create AP language addressing how we report to NSC and NSLDS. The ticket with Oracle will remain open for further reporting questions. 3/11/2015 PENDING DO IT (TIMELINE): OUTCOME: Ranell suggested that we might need to use the Survey page to enforce the student to update their records. A&R will have to help in updating the Students’ old Academic Plans for those who are not part of the survey (i.e., no enrollment found). Acad Plan usage: Old – Need to be set as Active. When setup as inactive, can cause a Tuition Calculation error. The plan must be used by one or more student. New – Financial Aid only uses new academic plans. # 1 2 3 4 CLOSED IT (ISSUE): Ticket 2365. The request was to update all the invalid majors. OWN IT (ASSIGN): Roderick Fajarda Ticket 2264/2547. 64 records had co-requisites issues when attempting to drop one of the co-requisites. There were overrides that are part of the drop process that Kyu Lee were not applied during the cleaned up process. Karen Croley A new ticket (2547) was created to add the override requirement to the fix for ticket 2264. The override fix was successful. Ticket 1916. Teresa looked at this and it was turned into ticket 2365. The original request was to clean up all invalid student plans. At a prior meeting, it was stated Charlotte Smith that Ranell had ticket 2365 closed because an alternative solution was proposed. Dominique Benavides Dom noted that since it had been determined that a mass clean up could not occur, changes on the academic plan side would continue to resolve NSC errors. Ticket 794. FABATCH process. Rosters are available to faculty from census and attendance verification day and for seven days after. There is a nightly drop Joyce Brown- Willis process that drops students each night. The process backdates the drops to the date Karen Croley before the deadline. This causes drop date errors which in turn cause incorrect Kyu Lee grades and fees to be applied to student records. SOLVE IT (STRATEGY): There was a mass update to fix all invalid majors. CLOSED Default overrides for roster drops in production were applied to the fix. CLOSED Errors will continue to be addressed with Amany’s help on the Academic Plan table. CLOSED Ticket 1442 made rosters available prior to the submission deadlines. This ticket stopped the nightly drop process and now drops are posted in real time. CLOSED 5 3 Ticket 1442- Roster Availability. Need to talk to Adela and decided that 2 weeks or less for a class, the roster will be available 2 days prior. Otherwise, roster to be available 7 days prior. Ticket 2553. Students dropped from census but still with the W grade. Ticket has been closed Joyce Brown-Willis Karen Croley Silvia Cortez Amany ElMasry Drop dates have been a major issue with incorrect student records. Making rosters available prior to census and attendance verification instead of 7 days after will help with this issue. CLOSED Karen Croley Charlotte Smith Silvia Cortez Joyce Brown-Willis Kyu Lee Enrollment requests were created and processed to remove incorrect W and F grades and drop students with correct drop date. CLOSED Other issues: Drop Error Report – A new ticket has been created to request a report that will identify drop error as they occur. The report will be sent to AR for analysis. W Grade but no attempted units – Joyce has worked on this issue in the past but financial aid is still seeing this error. Silvia will work with Joyce to identify the old ticket number or she will create a new ticket to get this issue resolved. Silvia will take notes at the next meeting.