NZQA registered unit standard
Title
Write a job procedure
Level
5
9703 version 6
Page 1 of 2
Credits
3
Purpose
People credited with this unit standard are able to write a job
procedure.
Classification
Communication Skills > Writing
Available grade
Achieved
Explanatory notes
1
The job must be of sufficient complexity to require analysis before a job procedure
can be written. The procedure must be for a job involving a number of steps.
2
Definitions
A job procedure involves step-by-step instructions describing how a job should be
performed.
Organisation, as referred to in this unit standard, includes organisations based in
work, community, or cultural contexts.
3
The candidate’s writing competence must be assessed after they have been given
the opportunity to edit and proof read their work.
Outcomes and evidence requirements
Outcome 1
Write a job procedure.
Evidence requirements
1.1
The job is identified in terms of its key purpose and audience.
1.2
Information is complete, ordered, concise, technically accurate, and matches
the identified job.
1.3
Job components are described as outcomes and presented as a series of steps
consistent with the organisational requirements.
1.4
The job procedure incorporates checks to be made and possible constraints.
1.5
Language, style, and terminology match the target audience's level of
comprehension.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
9703 version 6
Page 2 of 2
1.6
Any graphics used are clear, labelled, and relevant.
1.7
Format and layout meet organisational requirements.
Planned review date
31 December 2020
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
28 February 1997
31 December 2015
Revision
2
8 June 1999
31 December 2015
Revision
3
22 January 2003
31 December 2015
Rollover and
Revision
4
25 July 2006
31 December 2015
Review
5
21 May 2010
31 December 2017
Review
6
18 June 2015
N/A
Consent and Moderation Requirements (CMR) reference
0023
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA National Qualifications Services nqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016