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Demonstrate knowledge of destination New Zealand
Level
2
Credits
4
Purpose
People credited with this unit standard are able to describe: inbound tourism
to New Zealand; domestic tourism within New Zealand; and characteristics of
New Zealand as a tourist destination.
Subfield
Tourism
Domain
Visitor Services
Status
Registered
Status date
21 May 2008
Date version published
23 January 2009
Planned review date
31 December 2013
Entry information
Open.
Accreditation
Evaluation of documentation by NZQA and industry.
Standard setting body (SSB)
ServiceIQ
Accreditation and Moderation Action Plan (AMAP) reference
0078
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
For assessment purposes the maps used must not contain the information required
by the performance criteria within the unit standard, such as country, region, or city
names.
2
For assessment purposes statistics/data used must not be more than 12 months old.
3
Definitions
Gateway cities refers to key ports of arrival into the country.
Geographical features may include but are not limited to – mountains, rivers, lakes,
fjords.
Attractions refers to both constructed and natural attractions existing at a destination
which are of interest to tourists. For example – constructed attractions may include
museums, buildings, zoos; natural attractions may include forests, lakes, geothermal
areas.
 New Zealand Qualifications Authority 2016
24731 version 2
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Activities refers to commercial activities at a destination which are of interest to
tourists. For example – excursions, ballooning, boat cruises, nature trek, city tour.
Events refers to staged events which occur on a regular basis at a destination which
are of interest to tourists. For example – exhibitions, festivals, tradeshows.
Features of attractions, activities, and events may include but are not limited to –
what there is to see and do, location, duration, time of year, facilities/services
available, opening hours, price range.
Regions refers to Regional Tourism Organisation (RTO) regions as outlined at
http://www.tourismresearch.govt.nz.
4
The following websites can be used to support this unit standard:
Ministry of Tourism website at http://www.tourism.govt.nz.
Ministry of Tourism Research website at http://www.tourismresearch.govt.nz.
Tourism New Zealand website at http://www.tourismnewzealand.com.
Statistics New Zealand website at http://www.stats.govt.nz.
5
Assessment against this unit standard must be carried out under controlled
conditions. Controlled conditions means that the candidate is supervised during the
assessment.
6
Recommended texts for this unit standard are the ServiceIQ training resources. A list
of these and an order form can be obtained from ServiceIQ, PO Box 25522,
Wellington 6146, or by telephone on 0800 868 636, or available at
http://www.serviceiq.org.nz.
Elements and performance criteria
Element 1
Describe inbound tourism to New Zealand.
Performance criteria
1.1
The significance of inbound tourism to New Zealand is described in terms of
total arrival numbers and total expenditure.
1.2
Inbound tourism to New Zealand is described in terms of the top five generating
markets based on total arrival numbers and total expenditure.
Range
1.3
Inbound tourism to New Zealand is described in terms of purpose of visit.
Range
1.4
evidence is required for the percentage of total arrivals and the
percentage of total expenditure from each market.
purpose of visit includes – holiday, visit friends and relatives,
business;
evidence is required for the percentage of total arrivals for each
purpose.
New Zealand's top five host regions are identified in terms of both international
visitor numbers and international person nights, and are located on a map.
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24731 version 2
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Element 2
Describe domestic tourism within New Zealand.
Performance criteria
2.1
The significance of domestic tourism in New Zealand is described in terms of
total overnight trips, total day trips, total person nights, and total expenditure.
2.2
Domestic tourism in New Zealand is described in terms of the top five
generating regions based on total overnight trips.
Range
2.3
evidence is required for the percentage of total overnight trips
generated by each of the top five regions.
New Zealand's top five host regions are identified in terms of both domestic
overnight trips and domestic person nights, and are located on a map.
Element 3
Describe characteristics of New Zealand as a tourist destination.
Performance criteria
3.1
New Zealand is located on a map of the world.
3.2
Three gateway cities are located on a map of New Zealand.
3.3
Geographical features of New Zealand are described in terms of their interest to
tourists.
Range
3.4
Rotorua’s geothermal areas, Lake Taupo, the Southern Alps,
Milford Sound;
evidence is required for a minimum of six geographical features in
total.
Attractions, activities, and events in New Zealand which are of interest to
tourists are described in terms of their features.
Range
evidence is required for a minimum of five attractions, four
activities, and two events.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
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Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016