NZQA registered unit standard
Title
20144 version 3
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Demonstrate knowledge of theories and processes associated with guiding in the outdoors
Level
Purpose
4 Credits 4
This unit standard is intended for people who guide others in outdoor recreation environments.
People credited with this unit are able to: demonstrate knowledge of learning theories, group processes, and developing client relationships; produce guiding plans for two different group profiles in different locations; demonstrate knowledge of guiding techniques; and develop an evaluation process and tool.
Classification
Available grade
Outdoor Recreation > Outdoor Management
Achieved
Explanatory notes
None.
Outcome 1
Demonstrate knowledge of learning theories.
Evidence requirements
1.1 Learning styles are identified and their implications for instruction are explained.
Range styles may include but are not limited to – visual, auditory, kinaesthetic.
1.2 Experiential learning models are described.
Range models may include but are not limited to
– adventure wave and cycle.
1.3 The components, purpose, and use of sequential learning are explained.
Skills Active Aotearoa Limited
SSB Code 101576

New Zealand Qualifications Authority 2020

NZQA registered unit standard
Outcome 2
Demonstrate knowledge of group processes.
Evidence requirements
2.1 The stages of group dynamics are identified and explained.
Range stages include but are not limited to – forming, storming, norming, performing, reforming.
2.2 A minimum of six factors are identified and their influences on group processes are described.
20144 version 3
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Range factors may include but are not limited to – communication barriers, size of group, age, level of interest and knowledge, ownership, level of skill, attitudes, hierarchy, time pressures, culture, task and process orientation.
2.3 Personalities and roles within a group are identified and their potential impact on the group described.
Range personalities and roles may include but are not limited to – competitor, joker, saboteur, martyr, victim.
2.4
2.5
Ways of creating ground rules and their importance are described.
The influence of conflict and consensus on group functioning is outlined in terms of the positive and negative effects on the group.
2.6 Strategies are identified for managing conflict in a group.
Range strategies may include but are not limited to
– accommodation, avoidance, compromise, enforcement, collaboration (minimum of four).
2.7 Strategies for reinforcing effective group functioning are identified.
Outcome 3
Demonstrate knowledge of developing client relationships.
Evidence requirements
3.1 Client briefings and their purpose are described.
Range client briefings include but are not limited to
– trip outline, risk disclosure, skills and equipment requirements, medical issues.
Skills Active Aotearoa Limited
SSB Code 101576

New Zealand Qualifications Authority 2020

NZQA registered unit standard 20144 version 3
Page 3 of 5
3.2 Client information and issues are described.
Range client information and issues may include but are not limited to – medical issues, client privacy, age, fitness, skills, expectations, suitability, phobias.
Outcome 4
Produce guiding plans for two different group profiles in different locations.
Evidence requirements
4.1 Overall objectives of the selected trips are identified taking into consideration the needs of the profiled clients.
Range overall objectives include but are not limited to – environmental and economic viability, client needs.
4.2 Planning requirements of the selected trips are identified.
Range planning requirements may include but are not limited to
– risk management, crises and contingencies, weather, environmental, cultural issues, logistics, equipment, standard operating procedures, ratios (minimum of six).
Outcome 5
Demonstrate knowledge of guiding techniques.
Evidence requirements
5.1 The differences between guiding styles are identified and explained.
Range guiding styles may include but are not limited to – active, passive, position.
5.2 Interpretation opportunities and delivery styles during trips are explained.
Range interpretation opportunities and delivery styles may include but are not limited to
– suitability, delivery style, timing, oral skills, accuracy of information, relevancy, local knowledge.
5.3 The potential ongoing requirements of risk and trip management are identified and described.
Range requirements may include but are not limited to – guide and client behaviour, environmental conditions.
Skills Active Aotearoa Limited
SSB Code 101576

New Zealand Qualifications Authority 2020

NZQA registered unit standard 20144 version 3
Page 4 of 5
Outcome 6
Develop an evaluation process and tool.
Evidence requirements
An evaluation process is identified. 6.1
6.2 Factors that require evaluation are identified.
Range factors include but are not limited to – self, clients, planning, leadership.
6.3 An evaluation tool is developed for a selected trip.
Range evaluation tool may include but is not limited to – questionnaire, continuum.
Replacement information This unit standard and unit standard 20145 replaced unit standard 5488.
Planned review date 31 December 2012
Status information and last date for assessment for superseded versions
Process Version Date Last Date for Assessment
Registration
Revision
1
2
29 October 2004
26 January 2007
N/A
N/A
Rollover and
Revision
3 20 August 2010 N/A
Accreditation and Moderation Action Plan (AMAP) reference 0099
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do
.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Skills Active Aotearoa Limited
SSB Code 101576

New Zealand Qualifications Authority 2020

NZQA registered unit standard 20144 version 3
Page 5 of 5
Consent requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact Skills Active Aotearoa Limited info@skillsactive.org.nz
if you wish to suggest changes to the content of this unit standard.
Skills Active Aotearoa Limited
SSB Code 101576

New Zealand Qualifications Authority 2020