NZQA Expiring unit standard
20147 version 5
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Title
Demonstrate communication skills required for the outdoors
Level
3
Credits
3
Purpose
People credited with this unit standard are, for outdoor
recreation, able to: demonstrate an understanding of
communication; prepare and deliver a presentation to a
selected group; and demonstrate feedback and evaluation
skills.
Classification
Outdoor Recreation > Outdoor Management
Available grade
Achieved
Explanatory notes
1
For assessment purposes the presentation should be related to the outdoors,
addressed to an audience interested in the outdoors, and last at least five minutes.
2
All activities must comply with relevant environmental, legislative, and/or regulatory
requirements set out in the New Zealand Environmental Care Code, Health and Safety
in Employment Act 1992, Injury Prevention, Rehabilitation, and Compensation Act
2001, and their subsequent amendments. The New Zealand Environmental Care Code
is available from the Department of Conservation, Head Office, PO Box 10420,
Wellington, http://www.doc.govt.nz/.
3
There are minimum assessor requirements for assessment against this unit standard.
The details of these requirements are available on the Skills Active website
www.skillsactive.org.nz/.
This unit standard is
expiring
Outcomes and evidence requirements
Outcome 1
Demonstrate an understanding of communication for outdoor recreation.
Evidence requirements
1.1
Communication styles are identified and how they are perceived by self, and
could be perceived differently by others, is described.
Range
may include but is not limited to – eye contact, personal space,
body language, status indicators, language, cultural differences
(minimum of four).
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20147 version 5
Page 2 of 4
1.2
Own dominant communication style when participating in or leading an outdoor
activity is described and how others may perceive it is explained.
1.3
Options to overcome communication difficulties that could be caused by self
when participating or leading an outdoor activity are identified.
Range
1.4
Listening skills are identified and explained.
Range
1.5
options may include but are not limited to – active listening, use of
humour, conflict management, changing body language, changing
voice intonation (minimum of four).
skills may include but are not limited to – questioning, reading and
responding to body language, use of silence, paraphrasing,
reflecting feelings, summarising (minimum of four).
Factors to consider when communicating in the outdoors are identified.
Outcome 2
Prepare and deliver a presentation to a selected group.
Evidence requirements
2.1
A presentation for a selected group is prepared.
Range
2.2
must include but is not limited to – aims and objectives,
introduction, logical and coherent sequence, conclusion.
A presentation, using a variety of presentation methods, is delivered and the
delivery style achieves the aims and objectives of the presentation.
Range
may include but is not limited to – verbal, non-verbal, visual aids,
audience participation.
This unit standard is
Demonstrate feedback skills.
expiring
Outcome 3
Evidence requirements
3.1
Feedback models are identified and their use and purpose are described.
Range
3.2
models may include but are not limited to – Describe, Explain,
Suggest, Consequences model (John Herron); self and peer;
group; one on one (minimum of two).
Preparations are made to give feedback for a given scenario.
Range
preparations may include but are not limited to – when, where,
how.
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
3.3
Feedback is provided in a positive manner.
must include but is not limited to – body language, constructive,
specific, asking for participant feedback first.
Range
3.4
20147 version 5
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Feedback is received and evaluated.
Range
active and passive listening, attention, evaluation.
Outcome 4
Demonstrate evaluation skills.
Evidence requirements
4.1
Evaluation processes are identified.
4.2
Factors that require evaluation are identified.
factors must include but are not limited to – self, participants,
planning, instructional, leadership.
Range
4.3
An evaluation tool for a selected activity is developed.
may include but is not limited to – questionnaire, continuums.
Range
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
29 October 2004
31 December 2014
Revision
2
26 January 2007
31 December 2014
Review
3
Rollover
4
Reinstatement
5
This
unit standard
is
18 October 2012
31 December 2014
27 January 2015
31 December 2016
expiring
20 August 2010
31 December 2014
Consent and Moderation Requirements (CMR) reference
0099
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20147 version 5
Page 4 of 4
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016