NZQA Expiring unit standard
10672 version 6
Page 1 of 3
Title
Develop and implement workplace policies which are responsive to
Māori
Level
6
Credits
6
Purpose
People credited with this unit standard are able to review and
analyse workplace policies to determine their responsiveness
to Māori staff, and develop and implement workplace policies
for Māori staff.
Classification
Māori Business and Management > Māori Management Generic
Available grade
Achieved
Explanatory notes
1
This unit standard has specific application for dealing with Māori staff and managers
but also has generic application.
2
Concepts are related to local iwi and/or hapu interpretation and will be developed by
way of consultation with local iwi and/or hapu.
3
Resource support includes:
Barlow, Cleave. Tikanga Whakaaro – Key Concepts in Māori Culture. Auckland.
Oxford University Press, 1991.
Karetu, Sam. Kawa in Crisis, in King, Michael (ed.), Tihei Mauri Ora – Aspects of
Māoritanga. New Zealand. Methuen, 1978.
Metge, Joan. In and Out of Touch: Whakamaa in Cross Cultural Context.
Wellington. Victoria University Press, 1986.
Tauroa, Hiwi. Māoritanga in Practice. Office of the Race Relations Conciliator.
Treaty of Waitangi Act 1975, State Sector Act 1988.
4
This unit standard is
expiring
Māori concepts to be used in this unit standard include:
Manaakitanga, or providing hospitality, is a fundamental practice which has a range
of applications. An associated aspect is the concept of tiaki or caring for others. A
common example of manaakitanga is the practice of providing food for guests.
Mana tangata, the particular aspects of mana referred to here are respect and status
of individuals. Respect for others and therefore, their mana, is very important.
Tuakana and teina, refer to the traditional relationship between older (tuakana) and
younger (teina) – that is, senior and junior – relatives. The concept stresses the
importance of seniors mentoring juniors for joint benefit.
Wairua, refers to the spiritual dimension which has an explicit effect on the way
people operate in the physical world. Concepts of wairua also encompass mental
and psychological wellbeing.
NZQA Maori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
10672 version 6
Page 2 of 3
Whanaungatanga, refers in a specific sense, to the practices associated with
establishing how people are related to one another and, in a general sense, the
concept of working and getting along with people as if they were family.
Outcomes and evidence requirements
Outcome 1
Review and analyse workplace policies to determine their responsiveness to Māori staff.
Range
policies may include but are not limited to – performance review, te reo Māori,
negotiation, tangihanga recruitment, development and retention of Māori staff.
Evidence of any three policies.
Evidence requirements
1.1
Policies are reviewed to determine existence and effectiveness of workplace
policies.
1.2
Existing policies with regard to Māori staff are identified.
1.3
Changes are identified for policies in line with the findings of the review and
consultation with staff.
Outcome 2
Develop and implement workplace policies for Māori staff.
Range
policies may include but are not limited to – performance review, te reo Māori,
negotiation, tangihanga, recruitment, development and retention of Māori staff.
Evidence of any three policies.
Evidence requirements
2.1
2.2
This unit standard is
Changes are made to policy to comply with workplace policies relating to
expiring
selected Māori concepts.
Findings of gap analysis are collated and opportunities identified to utilise
selected Māori concepts.
2.3
Staff are consulted to ensure policy is clear.
2.4
Final policies are written and implemented within the organisation.
2.5
Implementation is monitored for effectiveness of strategies introduced.
2.6
Impact of changes is monitored and incorporated into further policy review
cycles.
NZQA Maori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
10672 version 6
Page 3 of 3
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
21 May 1997
31 December 2014
Revision
2
16 January 2001
31 December 2014
Review
3
25 October 2002
31 December 2014
Review
4
9 December 2010
31 December 2014
Reinstatement
5
18 April 2013
31 December 2014
Reinstatement
6
16 April 2015
31 December 2018
Accreditation and Moderation Action Plan (AMAP) reference
0113
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
This unit standard is
expiring
NZQA Maori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016