NZQA registered unit standard
21335 version 3
Page 1 of 3
Title
Lead a team to achieve an objective
Level
4
Purpose
Credits
5
People credited with this unit standard are able to: plan and
prepare team activities, and negotiate and facilitate team
processes to achieve an objective, and evaluate own
performance.
This unit standard is for people who lead teams regularly.
Classification
Communication Skills > Interpersonal Communications
Available grade
Achieved
Explanatory notes
1
All activities must comply with – policies, procedures, and requirements of the
organisations involved; the ethical codes of relevant professional bodies; any
relevant statutory and regulatory requirements.
2
Evidence supplied for assessment against this standard must be generated in the
workplace, or in a simulated situation that requires performance equivalent to that
required in the workplace.
3
Award of credit for this unit standard requires the team’s objective to be achieved.
4
Definitions
Meeting in this unit standard refers to any occasion when the team assembles to
work toward an objective, and does not require the team to follow formal meeting
procedures.
A team is any temporary or permanent group of at least three people with a shared
purpose or objective. For this unit standard, the team does not require formal
structures or reporting processes.
5
This unit standard is one of a sequence about working as part of a group/team:
Unit 3503,
Participate and communicate in a team or group to complete a routine
task (Level 1)
Unit 9677,
Participate in a team or group which has an objective (Level 2)
Unit 9681,
Contribute within a team or group which has an objective (Level 3)
Unit 11101,
Collaborate within a team or group which has an objective (Level 4)
Unit 21335,
Lead a team to achieve an objective (Level 4)
Unit 21336,
Lead a team to achieve a complex objective (Level 5).
Outcomes and evidence requirements
NZQA National Qualifications Services
SSB Code 130301
© New Zealand Qualifications Authority 2016
NZQA registered unit standard
21335 version 3
Page 2 of 3
Outcome 1
Plan and prepare team activities to achieve an objective.
Evidence requirements
1.1
The objectives for the team are stated clearly and concisely.
1.2
Supporting information required by the team is complete and accurate.
Range
supporting information – any documented information that would
enhance understanding by providing background information
and/or setting out options and criteria for consideration.
Outcome 2
Negotiate team processes to achieve an objective.
Evidence requirements
2.1
Terms of reference and ground-rules are agreed with team members and the
organisation.
2.2
Activities required to achieve the objective are agreed.
Range
2.3
activities are achievable, specific, measurable, and time-based.
Tasks, roles, responsibilities and/or accountabilities are established to achieve
the objective.
Outcome 3
Facilitate team processes to achieve an objective.
Evidence requirements
3.1
Team progress towards the objective is monitored and reviewed in consultation
with team members to ensure that the objective is met.
3.2
Strategies to achieve the objective are discussed and agreed.
3.3
Team meetings are planned, focused on the objectives, summarised, and
reported in accordance with the requirements of the organisation.
Outcome 4
Evaluate own performance.
Evidence requirements
NZQA National Qualifications Services
SSB Code 130301
© New Zealand Qualifications Authority 2016
NZQA registered unit standard
21335 version 3
Page 3 of 3
4.1
Own performance as leader is evaluated in terms of achievement of the
objective, and team or other feedback.
4.2
Reflective self-evaluation of performance shows understanding of practices
and/or ideas that could be applicable to other teams.
Replacement information
This unit standard replaced unit standard 17497. This unit
standard and unit standard 21336 replaced unit standard
9674, unit standard 9675, and unit standard 9676.
Planned review date
31 December 2018
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 December 2006
31 December 2014
Rollover
2
17 November 2011
31 December 2016
Review
3
24 October 2014
N/A
Consent and Moderation Requirements (CMR) reference
0023
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA National Qualifications Services nqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA National Qualifications Services
SSB Code 130301
© New Zealand Qualifications Authority 2016