NZQF NQ Ref
Version
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4
National Certificate in Casino Cashiering (Supervisor) (Level 4)
Level
4
Credits
60
This qualification has been reviewed. The last date to meet the requirements is 31
December 2018.
Transition Arrangements
This qualification has been reviewed and designated expiring. It will not be replaced.
People currently working towards this qualification must complete its requirements by 31
December 2018. The last date of enrolment into programmes leading to this qualification is
31 December 2016.
This qualification has had expiring elective unit standard 18336 removed.
For detailed information see Review Summaries on the NZQA website.
NQF Registration Information
Process
Registration
Review
Review
Review
Version
1
2
3
4
Date
July 1998
May 2001
April 2009
December 2015
Last Date for Assessment
December 2003
December 2010
December 2018
December 2018
Standard Setting Body
ServiceIQ
PO Box 25522
Wellington 6146
Telephone
Fax
Email
Website
ServiceIQ
SSB Code 9068
0800 863 693
04 817 5399
qualifications@serviceiq.org.nz
www.serviceiq.org.nz
 New Zealand Qualifications Authority 2016
NZQF NQ Ref
Version
0491
Page 2 of 5
4
National Certificate in Casino Cashiering (Supervisor) (Level 4)
Level
4
Credits
60
Purpose
This qualification is for people working in cashiering areas of a casino, in roles involving
supervisory responsibilities. The qualification is comprised of compulsory standards which
recognise the knowledge and skills required for staff supervision, together with specialist
skills in casino cashiering. Additional credits from related subfields and domains can be
credited towards this qualification enabling people to acquire supporting and
complementary skills.
Special Notes
Holders of this qualification will also have completed the National Certificate in Casino
Cashiering (Level 3) [Ref: 0490] or have demonstrated equivalent knowledge and skills.
Credit Range
Level 4 credits
Level 5 or above credits
Minimum totals
Compulsory
32
32
Elective 1
20-28
20-13
20-28
Elective 2
0-8
0-8
0-8
Requirements for Award of Qualification
Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand
Qualifications Authority (NZQA) Rules and Procedures publications available at
http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 A minimum of 60 credits
Of which a minimum of 40 credits at Level 4 or above
 Compulsory standards
 Elective 1 – A minimum of 20 credits as specified
 Elective 2 – Balance if required
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQF NQ Ref
0491
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Detailed Requirements
Compulsory
The following standards are required
Service Sector > Tourism > Casino Cashiering
ID
Title
14693
14694
14695
14696
14697
Ensure staff compliance with procedures for gaming
chips handling, transfer and processing in a casino
cashiering area
Ensure staff compliance with procedures for carrying
out non-cash dealings in a casino cashiering area
Ensure staff compliance with procedures for dealing
with coin and cash in a casino cashiering area
Ensure staff compliance with procedures for handling
foreign currency in a casino cashiering area
Ensure staff compliance with emergency procedures for
a casino cashiering area
Level
Credit
4
4
4
8
4
6
4
8
4
6
Elective 1
A minimum of 20 credits
Business > Business Operations and Development > People Development and
Coordination
ID
Title
Level
Credit
18337
Plan, organise, and evaluate training and development
activities for a workplace team
Service Sector > Tourism > Casino Cashiering
ID
Title
14698
14699
Ensure staff compliance with deposit and cheque
handling procedures in a casino cashiering area
Establish, suspend, and cancel cheque cashing
facilities in a casino cashiering area
Service Sector > Tourism > Casino Gaming
ID
Title
4
5
Level
Credit
4
10
5
10
Level
Credit
9872
Demonstrate knowledge the Gambling Act 2003
4
5
9895
Ensure compliance in financial transactions and
reporting in a casino
Use a casino management system
5
3
4
8
9911
Elective 2
The balance of credits, if required, to achieve
A minimum of 60 credits
 Of which a minimum of 40 credits at Level 4 or above
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQF NQ Ref
Version
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May come from the following
Field
Subfield
Domain
Business
Business Operations and
Development
Financial Management
Communication Skills
Languages
Hospitality
Tourism
People Development and
Coordination
Financial Skills
Any
Any
Any
Any
Humanities
Service Sector
Transition Arrangements
Version 3
Version 3 was issued following review in order to make changes to content and structure.
Changes to structure and content
 Title was amended to include the descriptor Supervisor.
 A compulsory section was added to the qualification.
 Standards 14693-14697 were moved from Elective 1 to the compulsory section.
 Standards 9872, 9895 and 9911 were added to Elective 1.
 Lapsing domains First Line Management and Management - Developing and Coordinating People, in Elective 2, were replaced in the qualification by the People
Development and Coordination domain.
 Minimum credit requirement for Elective 1 was reduced to 20 credits, and Elective 2
was made a balance set.
For detailed information see Review Summaries on the NZQA website.
People currently enrolled in programmes leading to the award of version 2 of this
qualification may either complete the requirements for that version or transfer their results
to version 3.
All versions of this qualification will be recognised by ServiceIQ.
This qualification contains a classification that is used as a substitute for earlier
classifications. For the purposes of version 3 of this qualification, people who have gained
credit for standards in the lapsed classifications may continue to use those credits to meet
the qualification requirements of Elective 2.
Standards from
Are treated as Standards from
Business > Management > First Line
Management
Business > Business Operations and
Development > People Development and
Coordination
Business > Business Operations and
Development > People Development and
Coordination
Business > Management > Management Developing and Coordinating People
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQF NQ Ref
0491
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It is the intention of ServiceIQ that no existing candidate should be disadvantaged by the
changes to this qualification. Any person who considers they have been disadvantaged
may appeal to the SSB (see contact details below).
Previous versions of the qualification
Version 2 was issued following review. Changes to content and structure included:
elective A was combined with the compulsory section and renamed elective 1, and elective
B was renamed elective 2; expired standard 1984 in elective 1 was replaced by standards
18336 and 18337; standards 1985, 1987 and 1988 were removed from elective 1, but
could have still been used to meet the requirements of elective 2; credits required in
elective 1 increased from 19 to a minimum of 30 credits; credits required in elective 2
increased from 15 to 30 credits; the subfield Communication Skills was added to elective
2; overall credit total increased from 54 to 60 credits.
Other standard setting bodies whose standards are included in the
qualification
NZQA
Certification
This certificate will display the logos of NZQA, ServiceIQ and the accredited organisation.
Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
DAS Classification
NZSCED
Code
Description
Code
Description
1577
Service Sector > Tourism >
Casino Cashiering
089999
Management and Commerce >
Other Management and
Commerce > Management and
Commerce not elsewhere
classified
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body
before they can register credits from assessment against standards. Accredited providers and Industry
Training Organisations assessing against standards must engage with the moderation system that applies to
those standards. Accreditation requirements and the moderation system are outlined in the associated
Accreditation and Moderation Action Plan (AMAP) for each standard.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016