NZQA registered unit standard
4248 version 5
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Title
Describe requirements and expectations faced by employees within
the workplace
Level
1
Credits
Purpose
3
This unit standard could be of particular relevance to new
entrants into the New Zealand workforce and to immigrants.
People credited with this unit standard are able to describe:
features of positive workplace relationships; features that
contribute to the performance of workplace duties; and factors
of an employment relationship.
Classification
Core Generic > Work and Study Skills
Available grade
Achieved
Explanatory notes
1
The following legislation and subsequent amendments will provide reference, where
needed, for this unit standard:
Human Rights Act 1993
Health and Safety in Employment Act 1992
Employment Relations Act 2000
Holidays Act 2003.
2
Other standards that are relevant to or support this standard include:
Unit 1978, Identify and describe basic employment rights and responsibilities, and
sources of information and assistance,
Unit 1979, Describe employment relationships and agreements.
Outcomes and evidence requirements
Outcome 1
Describe features of positive workplace relationships.
Evidence requirements
1.1
Three different behaviours are described that contribute to reliability in terms of
general employer requirements.
Range
behaviours may include but are not limited to – attendance,
personal presentation, attention to workplace requirements,
appropriate communication.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
1.2
4248 version 5
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Three different attitudes are described in terms of how they contribute to
positive working relationships.
Range
attitudes may include but are not limited to – positive interaction
with co-workers and supervisors, demonstrating willingness to
learn, working as a team member.
Outcome 2
Describe features that contribute to the performance of workplace duties.
Evidence requirements
2.1
Three behaviours are described in terms of how they contribute to the
performance of workplace duties.
Range
2.2
behaviours may include but are not limited to – asking questions
to obtain information and to clarify task requirements, identifying
and using appropriate channels and procedures for
communication, following health and safety requirements.
Three attitudes are described in terms of how they contribute to the
performance of workplace duties.
Range
attitudes may include but are not limited to – courtesy,
helpfulness, adaptability, ability to take direction and accept
constructive criticism.
Outcome 3
Describe factors of an employment relationship.
Evidence requirements
3.1
Factors are described that are fundamental to an employee's understanding of
the employment relationship.
Range
Planned review date
factors include but are not limited to – rights and obligations for
both parties; good faith, fairness, and respect; right to employee
representation; employment legislation.
31 December 2020
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4248 version 5
Page 3 of 3
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
24 May 1995
31 December 2015
Revision
2
20 March 1998
31 December 2015
Review
3
26 September 2001
31 December 2015
Review
4
16 July 2010
31 December 2017
Review
5
18 June 2015
N/A
Consent and Moderation Requirements (CMR) reference
0023
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA National Qualifications Services nqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016