Title Te Pou Tautoko i te Ora
Version
Level
1
4
Qualification type Certificate
Credits 120
NZSCED
DAS classification
Qualification developer
Next review
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
334 Business>Public Sector Services
Māori Qualifications Services (MQS)
December 2018
Approval date
Strategic purpose statement
Guiding principles
Dd Mmmm YYYY
The purpose of this qualification is to provide whānau, hapū, iwi, hapori, and relevant public sectors, with people who have the knowledge and skills to deliver whānau-centred health and/or social services to tangata Māori and their whānau.
This qualification is intended for people who currently, or are able to demonstrate equivalent knowledge and experience of, working with tangata Māori and their whānau, in a health and/or social service context.
Graduates of this qualification are able to apply, under supervision , whānau-centred approaches to the delivery of health and/or social services, which meet the: needs and aspirations of tangata Māori and their whānau; and legislative requirements.
Explanatory Note
Whānau Ora places whānau/families at the centre of the provision of health and/or social sector services. Built on distincitively Māori cultural foundations, Whānau Ora: endorses a w hānau-centred approach to meeting the identified health and social needs of whānau; recognises whānau capacity for self determination; is intergenerational and dynamic; focuses on the inherent ability of every whānau to make positive changes; and ensures access to a wide range of health and social services.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori, tikanga and kawa in establishing, building and maintaining quality relationships within and between: tangata Māori with a disability and their whānau; hapū, iwi and hapori; health and/or social service providers; and other key stakeholders.
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection, mainte nance and strengthening of the mauri, mana and tapu of tangata Māori and their whānau, through the delivery of culturally appropriate, effective and timely health and/or social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge, technologies and models of whānau-centred; and the ability to self-reflect on ones own model of practice as part of continuous self-improvement; and sharing lessons learnt with other practitioners, providers, whānau and other key stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners, to work with tangata Māori, together with their whānau, in: a caring, mana-enhancing and culturally appropriate way; and where the focus is on strengths and abilities, not
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weaknesses, problems or deficits.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge, skills and experience to lead the delivery of whānau-centred health and/or social services to tangata Māori and their whānau, including: knowledge of local kawa and tikanga; use of te reo Māori; role-modelling positive behaviours based on kaupapa Māori principles; and meeting legal and ethical requirements in a professional manner.
Graduate profile
Education pathway
Employment pathway
Community/cultural pathway
Graduates of this qualification will be able to:

Demonstrate whanaungatanga by analysing and reporting on the relevant skills and strategies to effectively manage communications and relationships across a range of stakeholders.
( 20 credits )

Demonstrate kaitiakitanga by incorporating into personal practice,
W hānau Ora and relevant legislative requirements as part of a whānaucentred approach to health and/or social service delivery.
( 20 credits )
 Demonstrate pukengatanga by analysing the effectiveness of practice management tools, processes and resources, in supporting the delivery of whānau-centred health and/or social services to tangata Māori and their whānau.
( 20 credits )

Demonstrate manaakitanga by incorporating into daily practice, the principles of Whānau Ora, te reo Māori and tikanga Māori, when engaging with tangata Māori, their whānau, hapū, iwi and hapori.
( 20 credits )
 Demonstrate rangatiratanga by applying culturally and ethically appropriate practices, behaviours and beliefs, which support the health and/or social service needs and aspirations of ta ngata Māori and their whānau.
(20 credits)
Subject to any pre-requisites, students may continue their study with another provider to a Level 5 qualification, including:

Diploma in Hauora (Elderly
Health Care)

Diploma in Whanau Ora

He ke Toiora Whānau (Diploma)



Heke Hauora (Diploma)
Diploma in Health Psychology:
Hauora Hinengaro
Diploma in Hauora (Contemporary
Rongoā Health Care)
Graduates of this certificate will have the transferable skills and knowledge to undertake roles as:
 Māori Research Assistant
 Junior Analyst Māori Health
 Māori Health Advisor/Advocate
Workplace Relations Advisor
 Māori Health Environment Assistant

Customs Officer
 Māori Health Programme Developer
Community Worker.
Graduates of this qualification will also be able to contribute to meeting the needs and achieving the aspirations of tangata Māori, whānau, hapū, iwi, and hapori by:
 Applying whānau-centred 
Supporting tangata Māori and their
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approaches to the delivery of health and/or social services to tangata Māori and their whānau. whānau to make informed decisions to address identified health and/or social needs.
Qualification award
Arrangements for managing consistency
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This qualification will be awarded to people who have met the requirements of the graduate outcomes.
Credit gained for an outcome may be used only once to meet the requirements of this qualification.
Awarding bodies for this qualification will be any education organisation accredited under section 38 of the Education
Amendment Act 2011 to deliver a programme leading to the qualification.
The certificate will display the NZQF logo and the name and logo of the Tertiary Education Organisation (TEO) offering the training leading to the award of the qualification, the full qualification title,
NZQA reference number, and the date of award of the qualification.
If the TEO has been awarded the MM EQA Qual Mark for a programme of study leading to this qualification, the certificate will also display the Mātauranga Māori Quality Assurance Mark .
A specific approach for assuring the national consistency of graduate outcomes for qualifications approved and listed under Te
Hono o te Kahurangi is being developed.
The process for ensuring consistency against the Te Toko i te Ora
( New Zealand Certificate ) ( Level 4 ) graduate profiles will be evidence-based, outcomes-focussed, and explicitly recognise the qualification's kaupapa Maori principles: Whanaungatanga,
Kaitiakitanga, Pūkengatanga, Manaakitanga and Rangatiratanga.
Evidence for consistency
Each TEO is responsible for preparing a summary selfassessment report, detailing how well graduates are meeting the qualification's graduate profile outcomes. However, for the purposes of consistency reviews, the following evidence must be provided for the Te Toko i te Ora ( New Zealand Certificate ) ( Level
4 ):

Effective internal and external moderation processes, including internal moderation results relating to graduate outcomes

Feedback and actions taken by the education organisation in response to feedback
- must include feedback from graduates, current students, tutors/assessors, and graduate destinations (such as employers, next programme provider, the community/other stakeholders).

Samples of assessment materials

Samples of Learner assessments/work

Programme completion data and course results.

Moderation outcomes which may include moderation/benchmarking across common programmes.

Relevant MM EQA external evaluation and review data where
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Credit transfer and recognition of prior learning arrangements
Minimum standard of achievement and standards for grade endorsements
Entry requirements (including prerequisites to meet regulatory body or legislative requirements) applicable.
The following will may also be provided as further evidence of how well graduates are achieving against the qualification's graduate profile outcomes:

Programme evaluation reports

Employer surveys

Graduate surveys
 Whānau, hapū, iwi, and/or hapori surveys

Portfolios of work

Benchmarking with other providers

Site visit reports

Other relevant and reliable evidence.
To facilitate credit transfer, education organisations must clearly demonstrate the equivalency or comparability between each of the outcomes in the graduate profile, and the assessment components of their programmes.
Education organisations must have policies and procedures in place for managing credit transfer, and assessing recognition of prior learning and recognition of current competency. These policies and procedures, and associated fees must be available to candidates prior to enrolment.
Assessment standards already achieved by the candidate, which are specified in this qualification, may be credited to the qualification.
The minimum standard of achievement required for award of the qualification will be the achievement of all of the outcomes in the graduate profile through successful completion of an NZQA approved programme.
There are no mandatory prerequisites to meet regulatory body, or legislative requirements for this qualification.
Overarching conditions relating to the qualification
Conditions for programme structure
Conditions for programme context
The context for the delivery of programmes leading to the award of Te
Toko i te Ora ( New Zealand Certificate ) ( Level 4 ) actively supports
Māori preferred ways of teaching, learning, learning support, and pastoral care.
The programme has in place appropriate mechanisms/protocols, to ensure that whānau and/or hapū and/or iwi and/or hapori are engaged, involved and consulted.
Mechanisms/protocols may include, but are not limited to:

Relationship strategy and supporting operational policies and requirements in place
 Designated Māori relationship role/position

Provisions for Kau mātua or whānau, hapū or iwi knowledge holders acting in an advisory capacity
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Other conditions
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga
Māori Evaluative Quality Assurance (Programmes of Study).
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