Management Accounting: A Road of Discovery Management Accounting: A Road of Discovery James T. Mackey Michael F. Thomas Presentations by: Roderick S. Barclay Texas A&M University - Commerce James T. Mackey California State University - Sacramento © 2000 South-Western College Publishing Chapter 13 Can’t we improve them all? Business process reengineering, just-in-time, and the journey to automation Key Learning Objectives 1.Measure the opportunity costs of unused capacity. 2.Explain business process reengineering, just-in-time, and why organizations are changing to JIT. 3.Describe the role for management accounting information in JIT purchasing. 4.Calculate the cost of a product made in a JIT cell. 5.Prepare a machine uptime report and a continuous improvement productivity ratio. 6.Discuss how JIT can improve on-time delivery and complete order filling. Part I The Journey to JIT: The Toyota System The Problem At the end of WWII, Toyota had few assets but wanted to make cars and trucks. For example: Japan United States Capital (Money) Very little Plentiful Material Expensive Inexpensive Labor Skilled, motivated and cheap Skilled and unionized Markets Poorly understood, foreign Well understood, domestic Market size Domestic small, foreign large Domestic large Toyota needed to sell in the large U.S. market to raise capital. Toyota’s low volumes couldn’t compete with the costs of high-volume automobile companies. Part II Low Volume Production Low Volume Production Using specialized functional department to lower costs through low cost labor and skills. Review and analyze Exhibit 13-2, p. 471 for an illustration of the different workflows between a traditional system of functional silos and a system comprised of cells. Note: Move – wait – setup – run – quality inspections – move – wait NVA – NVA – NVA – VA – NVA – NVA – NVA Part III High Volume Transfer Lines — Setups Only Once Illustration Drilling only one set of holes — Ford’s River Rouge complex making Model T Fords — you can get any color you want as long as it is black. Problems A production volume of 200,000 to 300,000 units allow specialized equipment to make a narrow product line. Toyota’s problem was to make low-volume production, say 10,000 units, as efficient as the high-volume production of U.S. domestic automobile companies. Part IV Continuous Improvement Management Using Just-In-Time Production and the Journey to Automation JIT Continuous Improvement The objective of JIT continuous improvement is keep flexible production operating with the efficiency of high-volume production. The role of accounting is to provide performance measures and cost information for this environment. Workers are trained and empowered for continuous improvement strategies to eliminate NVA activities. Move Move activities are reduced by Business Process Reengineering (BPR) from functional units into product-line, or component-based cells. Cells bring machines closely together to minimize move time. Workers are cross trained to accomplish many tasks. Review Exhibit 13-3, p. 472, to view an illustration of JIT cells using Kanban Containers. Wait Wait activities are reduced by moving from a ‘push’ to a ‘pull’ manufacturing strategy. Traditional manufacturing ‘pushes’ orders into the factory according to the production schedule. WIP piles up in front of constraints increasing wait time. The more time in the production cycle, the greater the costs. ‘Pull’ manufacturing only releases orders when the customer demands the product. WIP does not pile up. Wait time is reduced. Performance measures: Decreasing time in the cell, decreasing WIP inventories. Setup Setup activities are reduced by improving the setup efficiency and decreasing the number of setups needed by reducing product variety. Reengineer JIT cells to make a limited range of components or products. Performance measures: decreasing setups, decreasing setup time, decreasing product variety. Quality Control Quality control activities can be eliminated through Total Quality Management (TQM). When using traditional scientific management, extra inventories are needed to insure the correct quantities are produced despite quality failures. The costs of eliminating all defects are not assumed to be justified by the benefits. Quality inspections are necessary to detect these defects. This increases manufacturing time and quality conformance costs. TQM reduces the need for inventories and quality inspections. Performance measures: decreasing quality inspections, defects, nonconformance costs, manufacturing time in the cell. And WIP inventories. Extend Extend the JIT cells throughout the production system and into suppliers with JIT purchasing. Make customers and vendors strategic partners. Due to long-term contracts, vendor efficiencies become our efficiencies. JIT, Management Accounting, and Continuous Improvement - Purchasing Value chain process How JIT can help How management accounting helps Purchasing 1. Certified vendors 1. Strategic measures during early JIT life cycle 2. Guaranteed material development (on time deliver, quality complete order filling, vendor 3. Guaranteed material performance index) prices nd 2. Problem costing with 2 4. Kanban containergeneration ABC cost variances sized JIT deliveries to minimize inventories 5. EDI ordering, shipping, and payment Computer-Integrate Manufacturing (CIM) Cells Review and understand Exhibit 13-7, p. 480. The exhibit illustrates the makeup of a CIM cell and the components of those cells. Value Chain Process Activities for JIT Purchasing Use only a few certified suppliers. Orders, deliveries, and payments are mde under long-term contracts. Materials arrive JIT and are delivered directly to manufacturing cells. Supplier are paid periodically and automatically. Finally Maximize product value by Quality Function Deployment strategies, customer focused management, concurrent design, target costing, and Kanban management. JIT’s Strategic Planning Matrix Vision Statement — Combine the economies of low-variety, high-volume production with the benefits of diversified product lines. Reengineer for high quality — TQM and continuous improvement Reengineer to eliminate nonvalue-added activities — Short leadtime, Flexibility, Simplicity Cellular operations — Short lead time, Flexibility, Simplicity Eliminate inventories (pull manufacturing) — Short lead time, Flexibility, Simplicity Minimize setup time — Short lead time, Flexibility, Simplicity Cross-train workers — Short lead time Flexibility, TQM and continuous improvement Certified vendors — Short lead time, Flexibility, Simplicity Process Characteristics Comparison Traditional systems Functional departments performing a single activity on all products using single-skilled workers. Each department works at its own pace, maximizes output, and pushes it into WIP, creating large inventories to buffer against uncoordinated production. Acceptable levels of scrap, rework, and rejects (another reason for large inventories). JIT systems Cells performing multiple activities on a single product using multi-skilled cross-trained workers. Production is pulled through the cells with kanbans to coordinate cells and minimize WIP. Commitment to TQM, elimination of scrap and rework (nonvalueadded activities), and no rejects. More Process Characteristics Comparison Traditional systems Uncommitted workers, not involved in continuous improvement, with formal worker manager hierarchy. Large inventories and uncoordinated production results in long lead times (too much moving, storage, waiting, and inspection. Infrequent purchases in large lots from many suppliers to minimize purchase price. JIT systems Empowered employees involved and rewarded for continuous improvement and performing many management activities. Cellular manufacturing, short setup times, and nonvalue-added activity elimination to minimize lead time. Frequent (hourly or daily) JIT deliveries from a few certified vendors using long-term contracts. JIT, Management Accounting, and Continuous Improvement - Production Value chain process How JIT can help How management accounting helps Production 1. Reengineer to eliminate nonvalue-added activities through cellular design 2. Reengineer for higher quality by training cell workers for quality control 3. Kanban scheduling to minimize WIP 4. Minimize setup time 5. Employee empowerment and training for multiple jobs 1. Lead time and LTE ratios 2. TQM information (defect rates, setup time, quality cost variances) 3. Kaizen standards for target costing achievement and continuous improvement measurement 4. Machine uptime ratio and CI productivity ratio JIT, Management Accounting, and Continuous Improvement - Delivery Value chain process How JIT can help How management accounting helps Delivery 1. EDI ordering, shipping, and payment 2. Minimize inventories to difference between customer lead time and our lead time. 1. Customer performance measures, on-time deliver, complete order filling Part V Use Kanban Management for Continuous Improvement Kanban Concepts Kanbans are like soda pop containers that only hold a specified number of WIP units between each activity. The number of units are reduced until one machine activity is idled. This machine becomes the focus for the next improvement. It is a ‘treasure’. We have found the constraint to improving the productivity of the cell. Units are added back to the Kanban so that production may continue while the source of the failure is improved. As the need for Kanbans decline, the system approaches automation. Part VI Creating Value — Quality, Delivery and Cost How to Create Value Critical Success /Failure Factors Quality Service (Delivery) Cost Strategies Methods Quality of Design Customer focus, Snake charts, Concurrent design Quality of Conformance Total Quality Management Just In Time Pull manufacturing Strategic Partnering Management Accounting Operational Control What do we want workers to do? “What gets measured gets done” Performance Measures — Quality Quality Conformance Performance Customer complaints Customer surveys Warranty claims Cost of quality reports Materials Cost/Scrap Control Performance Scrap rates Quality rates. Performance Measures — Service Service and Delivery Performance On-time delivery setup time production backlog lead time cycle time waste time turnover rates by product cycle count accuracy Space reduction Number of inventoried items Inventory turnover rates Machine availability/ downtime Machine maintenance Capacity utilization Performance Measures — Cost More accurate costs Backflush costing Time-based costing Unused capacity costs Machine Uptime Reports M ach in e u p tim e ratio 100% 50% 0% M on day Wedn esday F rid a y CI Productivity Ratio for the Truss Cell rStandard cost allowed from improvements Labor cost budgeted for learning new skills = r Standard cost x Units produced = $4 per truss x 50 trusses this month = $200 = 0.85 hrs/day x $10 /hr x 3 people x 20 days this month = $510 Continuous improvement = rStandard cost allowed from improvements productivity ratio Cost for continuous improvements = $200 $510 = 39% Part VII Management Accounting Issues Reengineering to JIT Cells Causes indirect costs to become direct costs. Previous overhead activities are not done in the cells, including setups, moves, maintenance and quality inspections. Under ABC, we grouped overhead costs into cost pools with similar activity drivers. When the same plant is converted into a JIT layout, the number of cost pools will decline. As we convert to JIT there are more direct costs. More direct costs and fewer indirect reduces the chances of costing errors. Thus costs are becoming more accurate. More Causes Variable cost direct labor now becomes a fixed cost. With worker empowerment, continuous improvement and cross training, the training costs invested in each worker increase. Workers no longer do one simple task that can be learned quickly by anyone ‘off the street’. Review Exhibit 13-2, p. 471 for a comprehensive illustration of these concepts. Part VIII Costing Systems for JIT — Backflush Costing Backflush Costing Backflush costing is often used to assign costs in JIT systems. Only two accounts are necessary — Conversion costs and Transfer-In costs. Trigger points, where units are transferred between cost centers, mark boundaries of level JIT production. Level inventories within cells means beginning and ending inventories are equal. Therefore all current costs may be assigned to current production. A Comprehensive Example Consider an example of backflush costing for the assembly of computer terminals. When originally engineered, it was separated into two sequential cells (A & B). They were separated by a surge rack to store WIP. This buffer was required because the two cells were initially unstable. Cost Calculation for cell A Conversion costs are the direct labor cost plus all the overhead and cell costs incurred. Backflush costing simply divides the units finished into the conversion costs for the cell and adds the cost of materials. One hundred units were started and completed. Level production exists throughout the measurement period. No reductions in inventories were made this period. The WIP in cell A at the end of the month equals the beginning inventory. Current Period Costs for Cell A Components $10 per unit x 100 units $1,000 Conversion costs: Cell labor $10 per hour x 200 hours 2,000 Overhead $15 per hour x 200 hours 3,000 Total costs Cost per unit = $6,000 / 100 units = $60.00 per unit $6,000 Current Period Costs for Cell B Operating under the same conditions, 80 units were started and finished in cell B. No additional parts or materials are added. The conversion costs for this time period are $4,500. What is the cost assigned to each unit finished in cell B? Cost per unit = conversion costs from cell B + costs from cell A = $4,500 / 80 + $60.00 = $116.25 Standard Homes Truss Cell Budget Activities Resources Unit level: Direct materials Amounts $53.00 per truss Direct technology Total unit-level costs 2.00 per truss $55.00 per truss Costs incurred in cell (No Batch Level Costs) Cell level: Cell labor Allocated product line None Allocated facilities Supervision, administration $62,400 per year 0 500 per year Building 1,100 per year Total cell costs $64,000 per year Production forecast Standard truss cell cost $80.00 per truss Standard absorptive truss cost 800 per year $135.00 per truss Part IX Time-Based Costing Systems Combining Control & Cost Time-Based Performance Measures Notice from Section IV how often time-based performance measures were useful. Time-based measures correlate with value creation and provide direction to shop floor management on how to create value The most effective measures of value should include quality, delivery, and the cost of each activity. Combining time and cost assignment captures many of the value creating characteristics. Cell Time Time-in-the-cell directly determines capacity. The less time per product, the more products. Reducing time-in-the-cell creates capacity for increased production. Using time to assign cell costs is more accurate when cells produce a variety of products. The costs are divided by the uptime to estimate a cost per unit of time. This method encourages reduction in cell manufacturing cycle time for continuous improvement. An Illustration: Time-Based Cell Costs Board Maker Laser systems has a general purpose JIT cell for mounting components on computer motherboards. Currently the make two types of board — large and small. Last week the cell manufactured 100 small boards in 1,000 minutes and 50 large boards in 750 minutes. The cell has an 80% uptime rating and $10,000 in conversion costs. For a 40-hour week the time equals (40 hours x 60 minutes x .8 uptime ratio) 1.920 minutes. The charge per minute is $10,000 / 1.920 minutes or approximately $5.208 per minute. Uncharged and unused capacity is 170 minutes. Time-Based Cell Costs — Page 2 The costs assigned to each unit using the time-in-the-cell method are calculated as follows: Costs Conversion costs – 10 min 15 min Materials Cost per unit Large Boards Small Boards $52.08 $ 78.12 50.00 25.00 $128.12 $77.08 Review, study, and analyze Exhibit 13-19 and Exhibit 13-20, both on p. 497. These exhibits provide a thorough computational analysis of the cost structure for cell manufacturing. Part X The Opportunity Cost of Unused Capacity Unused Capacity The problem — as continuous improvement continues, excess capacity is created. However, this increased capacity is not always obvious and the benefits of this new capacity may not be realized. The solution — is the creation of an unused capacity measure of the opportunity value of the ‘created’ capacity. We use the value of the best alternative use of this new capacity. We should only use this measure to encourage the use of the capacity gains from continuous improvement. Review Exhibit 13-1, p. 468, for a quantitative illustration of these concepts.