CALIFORNIA STATE UNIVERSITY - NORTHRIDGE
College of Health and Human Development
Department of Recreation & Tourism Management
RTM 494C: Supervised Internship
Instructor:
Office Hours :
Course Website: RTM 494C: Supervised Internship
( login at http://moodle.csun.edu)
Required Text:
Cases & Readings: As assigned (provided via Moodle).
Course Description:
Supervised internship in professional recreation, tourism or hospitality setting.
Course Objectives:
At the end of the course, successful students will be able to:
1.
Apply knowledge and skills gained in the academic setting in one of more areas of professional practice for no fewer than 400 total hours.
2.
Demonstrate knowledge of particular recreation and tourism service delivery systems and their relationships to other server delivery systems and contexts.
3.
Test and enhance basic leadership and supervisory skills.
4.
Assess and respect the leisure needs and interests of diverse individuals and groups; including those with special needs.
5.
Function competently as part of a team and build cohesive relationships.
6.
Demonstrate ethical and professional competencies as required in recreation and tourism settings.
7.
Demonstrate oral and written skills appropriate to and consistent with the area of professional practice.
8.
Apply critical and analytical thinking skills.
9.
Apply and refine problem solving skills.
10.
Apply and enhance technological competencies.
11.
Demonstrate ability to self-manage and meet deadlines.
12.
Integrate career direction based on the cumulative combination of classroom and field experiences.

Recreation and Tourism Management B.S. Program Learning Outcomes:
1.
Students will demonstrate critical thinking including analysis, synthesis and application in the fields of recreation, play, leisure, parks, hospitality and/or tourism through a variety of pedagogies.
2.
Students will practice and self-assess progress toward mastery of the standards and competencies of appropriate accrediting bodies through continual self-assessment and portfolio development.
3.
Students will demonstrate application and integration of theoretical knowledge in a practical setting through a minimum of 400 hours of professional internship in preparation for pursuing employment.
4.
Students will demonstrate an increase in Emotional Intelligence while pursuing their degree objectives.
Course Requirements:
This hands-on professional internship is based on student participation & active problem-solving, assigned readings, case studies, and other supplementary materials. Class discussions facilitate the exchange and understanding of ideas and concepts. This will not be possible if students come to class unprepared if they do not remain fully engaged at the internship site.
Evaluation:
Learning Plan Development 25%
Group Discussion Forum 25%
Weekly Reports 30%
Project/Program/Event Plan 20%
Total 100%
Grading
A 90-100%
B 80-89%
C
D
70-79%
< 69%
COURSE CALENDAR
Week 1 Print out a copy of the Internship Manual from the RTM website. Covert report forms to PDF or Word documents and save for future use. Make copies of risk management form and signed learning plans for the Faculty Supervisor.
Week 1 E- Forum inquiries (send any questions to the instructor or group members)
Questions which appear to be of common interest to all RTM 494 C students will be reformatted with the answer sent to ALL course enrollees. Some topics may emerge that can be addressed in a future in-class meeting.
Week 1 First typed, signed, weekly report is due via email attachment.

Week 2 Individual office hour appointments to be arranged by EVERY enrollee. Students securing placements outside the Greater LA area, and NOT on campus during the semester, should contact the instructor for alternative arrangements. Meetings are NOT optional!
Week 2 First Group Meeting RE 274 (RTM Conference Room), 6:30-8 PM. Watch email for agenda or possible room change. Bring copy of your resume. Baseline assessments will be conducted.
Week 6 Second Group Meeting. “From Classroom to Professional” - Guest Speaker from one or more aspects of RTM, Hospitality, etc. Literature/discussion of professional meetings attended by students and faculty.
Week 10 Third Group Meeting : A) Controversy and Conflict in the workplace; B) Some ethical considerations. (Date may change based on University calendar to accommodate
Spring Recess).
Week 15 FINAL GROUP MEETING Q&A leading to last day to accept materials for current semester OR Requests for Incomplete. Verification of hours completed must accompany all requests along with email and phone contact information for consultation between faculty supervisor and field/agency supervisor.
Students and agency supervisors who know that students will not complete the number of hours for which the student is enrolled (100, 200, 300, 400) should not undertake that number of units/hours this semester. Students must complete 75% of hours for EACH
Internship course enrolled, before a Request for Incomplete (RFI) can be initiated. There is no guarantee of approval of the RFI, since the number of clock hours is a minimum requirement for consideration.
What happens in between group meetings?
Group meetings are only one component of the course, and are designed primarily to encourage cohesiveness among graduating seniors and to maintain physical connections to the department. In addition, the meetings allow the faculty supervisor to reinforce connections among experiential and theoretical aspects of learning, while learning more about each student’s career goals and preparedness.
Between group meetings, students are naturally focused on their field requirements, completing assignments as outlined in the department Senior Internship Manual, turning in weekly, mid-point and final reports; AND communicating with the course members (via email E-Forum postings every Friday!)
Each student is required to hold a minimum of 2 individual office hour appointments with the faculty supervisor to be certain everyone in “on the same page”.

Friday E-Forums are a way for students to share timely issues confronting interns or entrylevel professionals. These should be sent using the course email list or alternatively, via the faculty member’s access of course. This serves as the Friday scheduled component of the course.
The extended course calendar will be available on MOODLE. The calendar will be modified on Moodle as the semester progresses. This syllabus is subject to change. It is the student’s responsibility to keep track of changes provided through Moodle.
Course Policies and Guidelines:
1.
Students’ participation is vital to successful learning. Therefore, students are expected to attend the class regularly, arrive on time, take notes, complete reading assignments on schedule, and actively participate in discussions and other learning activities.
2.
In order to create a safe, welcoming, and productive learning environment, students are expected to respect each other, the facilities and equipment. Abusive, violent, disrespectful or disruptive behavior will not be tolerated. Students are referred to the policies and regulations section of the University Catalog for university policies and code of conduct information.
3.
Cellular phones, pagers and other electronic devices not being used for instructional purposes should be kept off during class.
4.
If you miss class, make arrangements with peers to collect class information, announcements and materials. Information will not be repeated for those who are tardy or absent.
5.
Communication: Students are expected to have access to their CSUN email account.
The instructor will send class announcement to students via students’ official CSUN emails. If you have a primary email that is not your CSUN account, please have your CSUN email forwarded to your primary email.
6.
Late Assignment: Late assignments will be accepted with a penalty of 15% off per day.
Assignments submitted more than three days late will not be accepted without prior arrangement with the instructor. No assignments will be accepted after the last official day of class.
7.
Make-up Work: Make-up assignments or exams will be given only when students meet the following conditions: i.
Absences caused by hospitalization, death in the family, or other emergencies must be documented within 48 hours of your return to class. Acceptable documentation includes a letter from a physician, a newspaper obituary, or a memorial service program. ii.
Absences for official University activities (e.g., athletics, band, and chorus) must be documented and approved in advance.
Please contact the instructor if you have any questions regarding your eligibility to make up for an assignment.

8.
Academic Honesty: According to the University’s policy on academic honesty, no form of academic of dishonesty will be tolerated. Any student found cheating, plagiarizing a written assignment, or committing any other infraction against CSUN’s policy will either receive a failing grade for the course, be referred for University disciplinary action, or both. Please refer to www.csun.edu/a&r/soc/studentconduct.html
for additional information.
9.
Students are advised to consult with campus services to receive assistance if they have concerns regarding skills in areas such as writing or studying or computer skills.
10.
Students are encouraged to be proactive and seek out the instructor as soon as they have any concerns about the class or their performance. The end of the semester is too late to take action to bring up a grade.
11.
All assignments must be typed, double spaced, 12-point font, 1 inch margins and should follow the American Psychological Association (APA) style (6th ed.).
12.
Microsoft Word is the ONLY acceptable document format for online or email submission.
The following format should be used when naming the file: Course number_last name_first name_short title (for example: RTM550_xie_jimmy_syllabus).
STUDENT RESOURCES
Disability Resources and Educational Services (DRES) . In keeping with the University’s policy, reasonable accommodation is provided for students with disabilities that might affect their course participation or assignment completion. Any student with disabilities should contact
DRES at 818-677-2684 or dres@csun.edu. DRES is located in Bayramian Hall room 110 (BH
110). Please visit www.csun.edu/dres/index.php
for additional information and/or assistance. The
National Center on Deafness (NCOD) is located on Bertrand Street in Jeanne Chisholm Hall and can be reached at (818) 677-2611.You are not required to disclose your disability to me in order to receive accommodation during this course.
Learning Resource Center (LRC) and Writing Center . The LRC is committed to helping students become better writers, critical thinkers, and communicators by providing face-to-face and electronic consultation, tutorials, reference manuals, and links to Web writing resources. As part of the LRC, the Writing Center staff is available to help students during the conception, research, drafting, or revision stages of a paper. Students may visit the Writing Center in
Bayramian Hall room 408 (BH 408) or call 818-677-2033 to make an appointment. Walk-ins are available on a limited basis. For additional information and/or assistance, please visit www.csun.edu/lrc.
University Counseling Services (UCS) . Students sometimes experience significant confusion and distress when trying to manage school, work, relationships, and family responsibilities. UCS provides free and confidential consultations to help students deal with academic stress, relationship problems, family/roommate conflicts, personal growth, crisis events (e.g., rape, divorce, assault) and other mental health issues (e.g., anxiety, depression, suicidal ideation).

Students may visit UCS in Bayramian Hall room 520 (BH 520) or call 818-677-2366 (V), 818-
677-7834 (TTY) for an appointment. UCS is located on the web at www.csun.edu/counseling .