Year 2 Instructional Materials Accessibility Report California State University, Sacramento In compliance with the Americans with Disabilities Act of 1990 (ADA), Section 508 of the 1973 Rehabilitation Act (as amended in 1998), the California State University Coded Memorandum AA-200704 requires annual reporting of the implementation of the Accessible Technology Initiative by all CSU campuses. This report focuses Priority Two: Instructional Materials Accessibility Plan (IMAP), due August 15, 2008. The topics identified in this report address our original plan from 2007 and provide a narrative description of our progress as well as obstacles in achieving our goals. The sub-bullets for each question serve as prompts for areas that may be missing or need to be expanded upon in our plan. An appendix is provided that shows a mapping from the January 2008 IMAP main topics to this Year 2 IMAP Report. D:\612934285.doc Table of Contents 1. TIMELY ADOPTION – SPECIFICALLY FOCUSING ON SCOPE OF MATERIALS AND LATE-HIRE STRATEGY ..............................................3 2. PROCESS – DETAILS/ PERSONNEL/ CALENDAR FOR INITIATIVE ............................................................................................7 3. IDENTIFICATION RESOURCES AND ALLOCATION COMMITMENTS ........................................................................................ 10 4. INSTITUTIONAL POLICIES & PROCEDURES THAT SUPPORT THE ATI THROUGH CURRICULUM AND PERSONNEL REVIEWS .................. 13 5. COMMITMENTS FROM ALL STAKEHOLDERS .................................................................................................................... 15 6. SHARED RESPONSIBILITIES .......................................................................................................................................... 17 7. MIGRATION FROM ACCOMMODATION TO ACCESSIBILITY .................................................................................................. 19 8. EARLY IDENTIFICATION OF STUDENTS WITH DISABILITIES .................................................................................................. 20 9. PROCESS FOR THE ELECTRONIC CAPTURE OF COURSE MATERIALS ....................................................................................... 26 10. MULTIMEDIA ......................................................................................................................................................... 29 11. INCENTIVES ........................................................................................................................................................... 30 12. TRAINING ............................................................................................................................................................. 32 13. OUTREACH, COMMUNICATION, AWARENESS, MARKETING ............................................................................................ 35 14. ASSESSMENT OF FACULTY MATERIALS TO BE MADE ACCESSIBLE....................................................................................... 37 15. TOOLS FOR DOCUMENT AND MEDIA CONVERSION ........................................................................................................ 38 16. SYSTEMWIDE SHARED RESOURCES (CAM ETC.) ........................................................................................................... 40 17. SYSTEM INTEGRATION ............................................................................................................................................. 41 18. THINGS NOT ADDRESSED BY THE PRECEDING: ............................................................................................................... 43 APPENDIX ................................................................................................................................................................... 44 Cross reference from Year 2 IMAP Report to IMAP Requirements...................................................................... 44 Instructional Materials Accessibility Plan (IMAP) Main Topics (Coded Memo AA-2007-04): ............................. 44 Memo on Accessible Technology Initiative, September 24, 2007 ....................................................................... 45 Memoranda on Timely Identification of Instructional Materials ........................................................................ 48 Memo to Department Chairs on Late-Hire Faculty and Timely Adoption of Textbooks ...................................... 50 State Hornet Article: Late books affect student learning .................................................................................... 51 Announcement to Students about Accessible Technology: ................................................................................. 52 Instructional Materials Accessibility Plan: IMAP Deliverables for 07-08 & 08-09 . Error! Bookmark not defined. Draft New Course Instructional Materials Accessibility Checklist ....................................................................... 63 IMAP Report Template 2008 2 1. Timely Adoption – Specifically focusing on scope of materials and late-hire strategy In addition to textbooks, how will your campus ensure timely adoption of all print based instructional material: Syllabi, Course packets, online notes, texts, assignments, e-Reserves, and media? What are ALL the print based instructional materials used in your classes? How do you handle print based instructional materials that are produced just-in-time for class? How are late hired lecturers included in your process? Are hiring policies interfering with timely adoption of materials? 1a. Accomplishments in 2007/2008 In addition to textbooks, how will your campus ensure timely adoption of all print based instructional material: Syllabi, Course packets, online notes, texts, assignments, e-Reserves, and media? Bookstore Deadlines and Incentives: The Bookstore sets deadlines for timely adoption of textbooks and other instructional materials, such as course readers. Faculty are asked to order all textbooks and other course materials by the deadline established by the Bookstore (for 2007/2008, no later than late April for Fall 2008, and no later than late October for Spring 2008), to ensure that students with print-related disabilities receive alternative instructional materials at the same time as their peers. The Bookstore Textbook Manager works with faculty and departmental administrative staff to coordinate timely adoption of instructional materials. To submit textbook orders, faculty are given a variety of options: they can complete a course adoption form on the Bookstore faculty web page, call the Bookstore textbook department, e-mail the textbook department, or visit the Textbook department at the Bookstore. In addition, the Bookstore conducts meetings with departments, sends advanced reminder letters to all faculty, and provides a small shared gift to department faculty as an incentive for timely textbook adoption. In addition, faculty are encouraged to attend an appreciation day and submit orders then. An accomplishment for 2007/2008 is that the Bookstore's adoption rate for Spring 2008 textbooks increased to an all-time high of 75.8%, as of December 19, 2007. This was an increase of 5.8%, compared to the adoption rate for Spring 2007 (which was 70% as of December 18, 2006). Increase Awareness of Need for Materials to be Provided in Advance: Faculty are alerted by Services to Students with Disabilities if they have a student with a print disability (identity not disclosed) enrolled in their class, and are asked to provide materials in advance in electronic format whenever possible During a Chairs’ Meeting in fall 2007, it was also recommended that SSWD alert not only faculty, but also Department Chairs, in case there are classes without assigned faculty, so that they are aware of the requirements and the advance notice needed. In October 2007, the campus held an ATI forum attended by over 150 members of the campus community, to discuss the many facets of the ATI implementation. A large focus of the forum was the need to submit materials in a timely manner for conversion. Syllabus Statement: The Center for Teaching and Learning provides a sample syllabus statement faculty can use to encourage students with disabilities to seek assistance (see IMAP Report Template 2008 3 http://www.ctl.csus.edu/syllabus.htm) : “If you have a disability and require accommodations, you need to provide disability documentation to SSWD, Lassen Hall 1008, (916) 278-6955. Please discuss your accommodation needs with me after class or during my office hours early in the semester." Students with disabilities are encouraged to meet with faculty early to discuss their accessibility needs (including the need for advanced materials, preferably in electronic format, to facilitate conversion from printbased to alternative formats) What are ALL the print based instructional materials used in your classes? Print-based instructional materials might include: syllabi, textbooks, course packs, assignments, handouts, exams, notes, Library reserve materials, and other course materials. A draft New Course Accessibility checklist (see Appendix) has been developed to provide faculty with guidance on how to incorporate accessibility into the design of course materials, and includes a list of instructional materials that might be used in classes which need to be made accessible; this checklist will be pilot tested in the fall 2008. How do you handle print based instructional materials that are produced just-in-time for class? Requests for Conversion of Materials: Enrolled students with approved alternative media needs are referred to the Services to Students with Disabilities (SSWD) High Tech Center where SSWD staff request an electronic version of the instructional materials from faculty, scan and convert the materials manually, proceeding until finished. If students receive print handouts, assignments and other printbased materials that are produced “just in time” for class and that still need to be converted into alternative formats, students are informed that late requests may cause delays due to the processing time. Regarding print handouts, turn-a-round time for alternative format requests takes at least 3 days, and is determined on a case-by-case basis by SSWD staff. In addition, students may scan the print materials into an alternative format in the High Tech Center lab or in campus computing labs using the assistive technology that is available to them. In some cases, alternative reasonable accommodations, e.g. Reader services, must be arranged if immediate turnaround time is not possible. Faculty, SSWD staff and the print disabled student, need to use an interactive process to develop the strategies to reasonably accommodate the student. SSWD will work collaboratively with faculty and student to ensure that the appropriate accommodation is provided. In some cases, if faculty need to provide print materials while a class is in progress, they need to develop a method of providing access at the same time to a student who may not be able to access the print materials such as a student who has low vision or is blind (print-related disability). For example, if an instructor prints out a handout just before class and his students will need to use this handout for that day’s lesson, the instructor can provide the low vision or blind student access to this material by reading the handout aloud for the student with a disability. This ensures that all students in his/her class have access to the information. If a disagreement arises regarding an accommodation or access to materials, the student may initiate the "Conflict Resolution" process (see University policy on Academic Program Access for Students with Disabilities http://www.csus.edu/umanual/acad/UMA00215.htm) to address complaints. Communication on Timely Identification of Instructional Materials: The Office of the Provost, the Vice President of Academic Affairs and the Chair of the Faculty Senate ask for direct assistance from Department Chairs, Deans, and Faculty to implement procedures of timely adoption of textbooks and course materials. Memorandums on Timely Identification of Instructional Materials were sent to all faculty and staff in May 2007 (in preparation for Fall 2007), December 2007 (in preparation for Spring 2008), and April 2008 (in preparation for Fall 2008). See Appendix for an example of such a memo. There IMAP Report Template 2008 4 were other opportunities where the ATI executive team communicated the need for timely adoption of instructional materials, namely the ATI forum and at the Chairs’ meeting. Department Chairs’ Meeting: The Director of the Bookstore, the Co-Director of Services to Students with Disabilities, and the Director of Academic Technology and Creative Services presented to the Department Chairs in Fall 2007 and Spring 2008 on the timely adoption process for instructional materials as well. During the presentations there were also opportunities to engage Chairs and Deans on various facets of the ATI. Library e-Reserves: The Reserve Book Room requires faculty to place materials on electronic reserve at least 2 weeks in advance of when they will be used, and states on their procedures web page (http://library.csus.edu/content2.asp?pageID=162) that whenever possible, faculty choose materials from publishers and journals that provide accessible electronic content. Communications on Instructional Materials Identification: The Office of the Provost sent targeted Memorandums to all faculty and staff on May 22, 2007, December 5, 2007, and April 3, 2008 regarding the procedures and established deadlines for textbook and instructional materials adoption. For an example of a Memo on Timely Identification of Instructional Materials, see the Appendix. Letters from the Bookstore were also sent to all faculty and instructional staff each semester. In addition, a student Hornet Newspaper article about timely textbook adoption was published in October 2007, which helped to get the word out about the ATI forum and the issue of timely textbook adoption. See article entitled “Late books affect student learning” in the Appendix. The textbook adoption data from the Bookstore, as well as feedback from faculty, indicate that communications and procedures to encourage early adoption of instructional materials have had an impact on timely adoption of textbooks on campus: According to textbook adoption data obtained from the Hornet Bookstore on February 28, 2008: a) For Spring 2008, 75.8% of faculty ordered textbooks by December 18, 2006 b) For Spring 2007, 70% of faculty ordered textbooks by December 19, 2007 How are late hired lecturers included in your process? Strategy for Late Hired Faculty: The Provost sent a memo to all department chairs encouraging early adoption procedures for late hired lecturers. To ensure that textbooks are available for conversion prior to the start of the semester, departments are encouraged to either order the textbook in advance or to allow the late hired faculty to choose from books that are already available in an accessible format. A Memorandum to Department Chairs on Late-Hire Faculty and Timely Adoption of Textbooks explaining this process can be found in the Appendix. Based on course enrollment data generated from the campus Student Administration database for students who disclosed alternate format needs as of May 2008, 40% (36 course sections out of 90 course sections total) did not have an instructor identified (listed “Staff”) for Fall 2008 semester courses (data obtained May 2008). Are hiring policies interfering with timely adoption of materials? IMAP Report Template 2008 5 The ATI team will need to work with the Provost and/or Human Resources to discuss whether any hiring policies might be interfering with timely adoption of materials, and to address any issues or workarounds. The current state of the budget is impacting the ability of departments to define their part-time hiring early enough to meet the ATI deadline. It is not uncommon for late hires to find out their teaching responsibilities a few days before classes start. Over the past year, the Provost has consistently encouraged Department Chairs to order textbooks early for courses scheduled to be taught by late hires, or to develop a list of accessible textbooks that late hires can choose from. 1b. Plans for 2008/2009 The ATI Team will continue to refine policies and procedures to encourage early adoption of instructional materials, in coordination with the Office of the Provost and Vice President for Academic Affairs. For example, the New Course Proposal Policy, including a New Course Accessibility Checklist which addresses timely adoption of textbook and print-based materials, will be discussed with the Faculty Senate Curriculum Committee in early Fall 2008. In addition, the CSU systemwide Faculty Senate policy on Providing Equal Access to Programs and Services for Individuals with Disabilities AS-280107/AA/FA - May 10-11, 2007 will be reviewed. The Office of the Provost and Faculty Senate Chair will also continue to send communications to faculty/staff about timely instructional materials and textbook adoption. This year, the Teaching Using Technology (TuT) institute selected universal design as its theme. The participants will serve as ambassadors to their respective departments for the conversion of instructional materials.The Bookstore will continue to track which departments are not submitting textbooks in a timely manner, so that these departments can be followed up by the the Chairs, Deans, Faculty Senate representatives and others as appropriate. The Instructional Materials Accessibility workgroup will continue to develop and recommend strategies to encourage timely adoption by departments. 1c. Barriers to completion Decentralized Instructional Materials: Not all faculty are placing orders through the Bookstore. This decentralized approach to textbook and course materials ordering makes it difficult to track all instructional materials. Each department has its own way of tracking the information (e.g. the department’s office manager might be charged with keeping track of this information). Luckily, the Bookstore readily provides data on textbook adoption information. However, since not all courses place materials at the Bookstore, further data will be needed to help measure what the instructional materials adoption rates for all instructional materials holdings are. According to SSWD data generated from Bookstore textbook data and Admissions and Records course enrollment data, as of May 2008, 57% of courses (51 out of 90 course sections) with students with printrelated disabilities listed “No Textbooks Required.” Some of these courses indeed do not require a textbook. Others students must purchase a coursepack through a source other than the Bookstore (e.g. University Readers www.universityreaders.com/students/instructions.php) or they place materials on reserve through the Library. Further exploration on sources of texts and departmental instructional materials adoption data is needed, and an analysis through Academic Affairs is currently in development. In Fall 2007, we explored the possibility of a Textbook adoption tool similar to the one used by Fullerton, however due to the Bookstore’s corporate constraints, it was determined that this solution was not possible. IMAP Report Template 2008 6 Book Publisher Related Constraints The proliferation of new editions of texbooks with rather insignificant improvements over the previous editions is another barrier. Publishers are putting out new editions of textbooks, and faculty are forced to adopt them. This significantly impacts the book buy-back programs, the cost of textbooks, and the ability of the university SSWD to keep up with the conversion process. Faculty need to be made aware of the ATI and cost effects of the casual adoption of a new edition of textbook. Enforcement of Early Adoption: In addition, the decentralization in the textbook ordering process makes it is difficult to "enforce" timely textbook adoption; The Department Chairs and Deans will need to gain “buy-in” from their faculty in order to enforce the timely textbook and instructional materials adoption process. Syllabi: Another barrier is obtaining the syllabi for determining reading lists and schedules and facilitating conversion. SSWD staff and students themselves will contact faculty and/or department chairs (if no faculty identified) requesting this information; however, not all faculty respond in a timely fashion; in many instances, faculty are on vacation during the summer or winter intersessions. Late Student Requests: Some students do not submit requests for alternative formats until the first day of class; the reasons for this vary; some students do not register until late due to financial reasons; others change their schedules at the last minute. Some students may have difficulty navigating the textbook ordering process, and some students may have poor time management skills. Inventory: The Bookstore does not always carry the inventory of textbooks until several days before the semester; however, for students with a need for specialized formats, the course materials can be requested through a Pre-Order service. Lack of access to accessible media repositories: Currently the CSU Center for Accessible Media (CAM) database is available for CSU alternate media and assistive technology staff only, to check for availability of textbooks in alternate formats (e.g. Braille, electronic text, etc.) for students with disabilities. Unfortunately there is a limited number of titles available and the database is not organized by subject. It is not available for faculty to access at this point. In addition, although there are other accessible media repositories (e.g. Louis database), these are limited in scope and few titles are available. Limited access to accessible media repositories can frustrate faculty, staff, and students wishing to be proactive by searching for listings of textbooks already in accessible format. 1d. Observations/discoveries The university community is slowly becoming sensitive to the need to order instructional materials early for conversion. Sacramento State has had a long tradition of providing educational access to students, regardless of ethnicity, class, gender, and now disability. This initiative fits well in the University mission, which makes it easier to promote its requirements to faculty. There are a small number of examples of faculty whose creative responses to the ATI are being used in the Retention, Tenure and Promotion (RTP) process. We hope that trend continues and expands, and that ATI-related scholarly activities will soon be recognized in the service and teaching areas of the RTP process. 2. Process – Details/ Personnel/ Calendar for Initiative Who, what, where, when and how? What people / positions will implement the pieces: administrators, Senate and Council chairs, department chairs? IMAP Report Template 2008 7 What responsibilities are assigned to governance bodies and departments? Which revenue centers are involved: divisions, units, colleges? What is the integrated timeline? Accomplished at regularly scheduled meetings, special events, retreats, internal deadlines? How are individual tasks being done? What is your global strategy in detail? 2a. Accomplishments in 2007/2008 See Appendix for listing of IMAP deliverables (details, personnel, timelines, and milestones), and activities from 2007-2008. Highlights from 2007-2008 include: The Teaching Using Technology (TuT) summer institute on Universal Design and Accessibility provided training and support for twenty-eight faculty in May 2008. The President asked for support in making the campus more accessible during his fall 2007 Address (http://www.csus.edu/president/address/falladdress083007.stm). Publications & Design, in coordination with Interim ATI Project Coordinator, designed an Accessible Technology Initiative graphic which symbolizes universal design (of instruction) for all: http://www.csus.edu/accessibility/atilogo.jpg The Provost and Faculty Senate Chair sent a memorandum to all University faculty and staff in September 2007 (see Memo on Accessible Technology Initiative, September 24, 2007 in Appendix) on the importance of the Accessible Technology Initiative, including instructional materials accessibility. The Office of Academic Affairs and Faculty Senate co-sponsored an ATI Forum, in October 2007, attended by over 150 faculty, staff, students, administrators, and members of the public. A captioned video was produced of the ATI Forum, which included participation by the Provost, Faculty Senate Chair, CIO, students, staff and faculty. The Directors of the Bookstore, Services to Students with Disabilities, and Academic Technology & Creative Services co-presented at an Academic Department Chairs’ meeting on the importance of timely textbook adoption in November 2007 and April 2008, prior to the Bookstore deadlines. The Bookstore’s textbook adoption rate for spring 2008 textbooks increased to 75.8%, an all-time high. An article about the Accessible Technology Initiative was published in the Sacramento State Bulletin: www.csus.edu/bulletin/bulletin100807/bulletin100807accessible.stm Academic Technology & Creative Services offered workshops (see section 12 on Training below for details) on how to create accessible word documents, PowerPoint presentations, documents in PDF format, and web pages. A web-based tutorial on Introduction to Web Accessibility was designed and is being piloted. In the article "Living the Wired Life" in Sac State Winter 2007 magazine, accessible technology was mentioned as an educational technology that has been truly life-changing among students with disabilities The Sac State ATI "Fast Facts for Accessibility" Newsletter was distributed to all campus staff and faculty and included immediate actions for instructors to take for accessibility. IMAP Report Template 2008 8 ATCS and IRT coordinated efforts to offer the first Express Help hands-on workshops to assist faculty in creating an accessible syllabus, PowerPoint presentations and PDF documents. These sessions will be offered throughout the semester. An Accessible Technology Initiative Instructional Materials Specialist was recruited and hired, appointment effective May 2008. 2b. Plans for 2008/2009 See Appendix for listing of IMAP deliverables (details, personnel, timelines, and milestones), activities from 2007-2008 and suggested plans for 2008-2009. This needs to be further developed in coordination with the Instructional Materials Specialist, who began her position in May 2008. Highlights include: A process to identify faculty liaisons (including Teaching Using Technology (TuT) and other faculty) in each college who are aware of accessibility requirements and procedures so that they can disseminate information to colleagues, and help train (similar to San Jose’s Accessibility faculty in residence program) A process to identify key instructional materials that need to be retrofitted to make accessible. The process should be maintained at the Department level. This process should be adopted campus wide. An evaluation process to determine if instructional materials made available to students via faculty websites, the course management system (WebCT , now SacCT), and LOCUS (online access to course materials and library resources) are made accessible. 2c. Barriers to completion Staffing/Hiring: Although funding for an instructional materials specialist was identified to assist faculty to plan, develop, create, and implement accessible instructional materials, the hiring of the position was not possible until May 2008. The instructional materials specialist may not be sufficiently able to handle all of the need for support. Obviously, one position to assist several thousand faculty member is limited; we are going to have to depend on work getting done by departments, which may not have enough available resources for faculty/staff to meet the need. Perceptions of Workload: There is a perception that accessibility is very difficult, and that the mandate has to be done in one fell swoop. There is also faculty concern about impact on workload, and the sheer amount of time needed to create accessible instructional materials, etc. This perception is based on two factors: 1. The current state of the technology that does not automatically offer materials in accessible formats, or allow the seamless retrofitting of inaccessible materials to accessible ones; and 2. The need for faculty to plan ahead in order to allow for appropriate time to convert instructional materials. The latter has some connotation that seems to conflict with some aspects of academic freedom. In both cases, time is on the ATI side as tools are continuously improving, but we need to continue our efforts to educate/sensitize the faculty on the timing issue. Likely, faculty have expressed their concern about the support and resources that are and will be available to them in order to meet accessibility requirements. Their concerns are being partially addressed through the hiring of an instructional materials specialist that will work closely with faculty to assist them in the development and maintenance of accessible instructional materials. An identification of current services available to faculty in terms of instructional materials is being undertaken in order to provide faculty with information on their options for resources and to maximize support. IMAP Report Template 2008 9 Limited Time for Coordination: In addition to the instructional materials specialist, an interim ATI project coordinator with expertise in accessible technology was identified in August 2007 to help coordinate the ATI project on campus, including all three priorities. This appointment was in addition to her full time position as program director of Student Support Services for Students with Disabilities, so limited time was available to manage the ATI project. Interdepartmental collaborations: Strong synchronization of staffing and resources will be needed for successful implementation of the Instructional Materials Accessibility Plan. Information Resources and Technology, Academic Technology and Creative Services, Services to Students with Disabilities, Center for Teaching and Learning, Library, and others need to collaborate on projects in unprecedented ways, and this may have an impact on other projects and resources. Individual and Departmental Buy-in: Although campus-wide communication efforts on ATI and instructional materials accessibility were ramped up this year, outreach to individuals and departments was limited due to limited time and staffing. Because we are such a large campus, it is difficult to reach so many faculty; The hope is that Teaching Using Technology (TuT) participants from 2007 and 2008 will, as part of their professional development process, continue to reach out to their own departments as advocates of accessibility and universal design of instruction. We will need to continue to work with the ATI Steering Committee and Instructional Materials workgroup, the departments, the Provost, Faculty Senate, and others to encourage further buy-in at all levels Cultural/Paradigm Shift: The ambitious timelines set by the Accessible Technology Initiative effort may be unrealistic in terms of the cultural shift required by the entire body of faculty members in order to change the culture of how they approach instructional design. The shift in thinking about designing for accessibility proactively will take a lot of time, but the campus has already made strides. 2d. Observations/discoveries A new Project Manager was recently hired in the Information Resources and Technology division to assist the campus with IT related projects and her project management expertise will be valuable for helping the ATI Steering Team, including the interim ATI coordinator and Instructional Materials Specialist, to move the ATI project and Instructional Materials Accessibility plan forward. 3. Identification Resources and Allocation Commitments What resources are currently dedicated to the provision of alternative instructional materials for students with disabilities? What additional resources are committed to make all instructional materials accessible? What budget allocations for the implementation of your IMAP were allocated in 07-08? What allocations are committed for fiscal years 08-09 and 09-10? Please, include captioning, multimedia costs and faculty training. If budget for the ATI is not part of the 08-09 and 09-10 budget commitment, why? How is the ATI budget managed on your campus? IMAP Report Template 2008 10 3a. Accomplishments in 2007/2008 What resources are currently dedicated to the provision of alternative instructional materials for students with disabilities? Currently, the Services to Students with Disabilities SSWD department has a designated line item of $99,550 for alternative instructional materials (AB 422 account). The majority of this budget goes towards staffing, including a full time certified Braille transcriptionist/alternative media specialist, and 3-5 alternative media editing student assistants and temporary staff who assist in the production of alternative formatted course materials such as Braille and electronic text, for eligible students with disabilities. The SSWD department also employs an Academic Year High Tech Center Coordinator/Instructor to supervise the alternative media and assistive technology services, and to provide direct instruction and support to the students. What additional resources are committed to make all instructional materials accessible? a) An ATI Steering Committee (University Committee on Information Technology Accessibility) continued to discuss Instructional Materials Accessibility. b) An ATI Project Coordinator was identified to provide part time project coordination including the Instructional Materials Accessibility priority; c) A specific ATI position dedicated to help faculty make materials accessible was hired. In addition to a dedicated instructional materials specialist position, student assistants may be hired to assist with the efforts, especially related to converting materials and captioning multimedia. d) Software, hardware, and training to support instructional materials accessibility were purchased. See section for further information on tools for document conversion. e) In addition, the division of Academic Technology and Creative Services is committed to assist faculty by integrating accessibility principles into the process; The staff have redesigned their training materials to include accessibility, and are offering several training and material conversion sessions. f) Center for Teaching and Learning, Academic Technology and Creative Services, Services to Students with Disabilities, Information Resources and Technology and others jointly supported the Teaching Using Technology (TuT) Institute on Accessibility and Universal Design. This institute has helped over 60 faculty in 2007 and 2008 convert some materials into accessible formats. g) An Accessibility Help e-mail address was established as a “one stop” email location for questions related to ATI: ati@csus.edu h) Faculty & Staff workshops on accessible information, including Accessible Word, PDF, PowerPoint, and Web Accessibility were delivered: www.csus.edu/training IMAP Report Template 2008 11 What budget allocations for the implementation of your IMAP were allocated in 07-08? Approximately $ 300,000 was allocated for the ATI project overall in 07-08, which included allocations for all three priorities of the project: Web Accessibility, Instructional Materials Accessibility, and Procurement. Approximately $60,000 specifically allocated for staffing of the IMAP in 07-08. The budget for the Accessible Technology Initiative Project is considered an All University Expense (AUE) budget, which are set up to allow for the budget to be expanded if unexpected increases or demands occur. What allocations are committed for fiscal years 08-09 and 09-10? Allocations for 2008-2009 and 2009-2010 have not been announced, but a 10% reduction from the 2007-2008 overall ATI project allocation is expected in 2008-2009 due to expected campus budget reductions. Please, include captioning, multimedia costs and faculty training. a) Captioning/multimedia: in 07-08, approximately $1,000 was spent for captioning high profile videos or events anticipated to be attended by students with disabilities; Another $2,000 are expected to be spent to caption custom academic videos developed by ATCS for teaching and learning. The CSU’s Automatic Sync Technologies systemwide discount was used this year; Docsoft systems and training ($28,000) were purchased to assist with transcription and captioning of streaming videos; the sheer volume of multimedia holdings needs to be further assessed in 2008-2009 to best utilize resources; b) Training costs: $40,000 Memorandum of Understanding was implemented with Chancellor’s Office to develop training and to share costs in training systemwide; Training was also provided through the Teaching Using Technology (TuT) institute, through the Pacific ADA Center, for approximately $3,000. Additionally, onsite training in specific applications to assist with implementation was provided as part of the Docsoft, $2,700, and Commonlook software $2,000, and will be scheduled in July 2008. If budget for the ATI is not part of the 08-09 and 09-10 budget commitment, why? N/A How is the ATI budget managed on your campus? a) The ATI project’s Executive Sponsor works with the Interim ATI Project Coordinator and ATI Steering Committee to establish budget; Signature authority for Executive Sponsor, Executive Assistant to CIO, and ATI Project Coordinator; Budget analysis: Budget Analyst and ATI Project Coordinator; b) Administration/Budget analysis: Initially, the ATI budget was part of overall Information Resources and Technology Division budget; In Spring 2008 a separate department account was established for the ATI project to make it more efficient to track ATI IMAP Report Template 2008 12 project expenses; In September 2007, an Administrative Analyst was assigned to assist with ATI project administrative tasks; Unfortunately, this person went on disability leave; The overall IRT Administrative Support Coordinator went on leave for the majority of the year, so other staff, who were already impacted by office staff shortages, provided some back up help with administrative, paperwork, purchasing logistics; 3b. Plans for 2008/2009 ATI Budget will include items for part time Project Coordinator, Instructional Materials Accessibility specialist, and student assistants (to be hired). In addition, training/travel, software, equipment, and communications/outreach will be needed. ATI will need to share captioning costs as there will be a limited captioning fund ($2,000) for priority videos to be sent to be captioned and transcribed by agencies. In addition, student assistants could be utilized to help clean up the Docsoft generated transcripts and synchronize the files with videos. 3c. Barriers to completion Staffing: Lack of dedicated administrative support for the ATI project has caused some delays and impacted project recordkeeping and support. Also, multiple ATI project-funded staff positions report to different supervisors, making the management of the ATI budget more complicated. For Captioning/Multimedia: The sheer amount of multimedia and the high cost of captioning. The current state (accuracy level) of the captioning technology is another barrier. 3d. Observations/discoveries Need to link ATI budget to legal requirement as well as overall campus priorities, e.g. retention and graduation of students, access, and academic excellence. 4. Institutional Policies & Procedures that support the ATI through curriculum and personnel reviews What policies and procedures were adopted for Textbook and other Print Based Instructional Materials? Is a Pre-registration Process in policy? Is your campus planning an accessibility assessment in the Periodic Review of Academic Programs? Is accessibility assessment part of General Education Certification and Recertification? Is production of accessible content an element faculty satisfaction of roles and responsibilities? Does inclusion of students with disabilities currently have a place in retention, tenure and promotion evaluations? Is production of accessible materials part of the faculty evaluation relating to instructionally related activities, service or scholarship? IMAP Report Template 2008 13 Have you provided reassigned time to encourage the implementation of accessible instructional materials? 4a. Accomplishments in 2007/2008 What policies and procedures were adopted for Textbook and other Print Based Instructional Materials? The University administration elected to not go the route of establishing a formal policy via the Faculty Senate, given that the textbook adoption policy is the law and any debate on the merit of the issue would be gratuitous. Instead, the ATI Executive Team focused on preparing guidelines for textbook adoption, using the power of the Provost Office to advertise for the new guidelines, and changing the campus culture in a way that facilitate the adoption of those guidelines. 1. Faculty Senate: Timely Textbook Adoption Memos from Faculty Senate Chair and Provost in Fall 2007 describing process 2. Drafting of New Course Proposal with New Course Accessibility Checklist, including description of timely textbook and reader list adoption, to be reviewed by Faculty Senate Curriculum Committee in fall 2008. 3. Consideration of Accessibility in Self-Study, other Academic policies. Is a Pre-registration Process in policy? According to the class schedule for 2007-2008, http://www.csus.edu/schedule/Fall2007Spring2008/Registration.stm “University priority policy is in this order: disabled students, retention programs, graduating seniors, seniors, classified graduates, juniors, sophomores, freshmen, and unclassified graduates. “ All Priority Registration requests are reviewed and approved by the designated SSWD Disability Management Counselor or Learning Disabilities Specialist. Priority Registration is based on current documented functional limitations related to a disability which substantially affect class scheduling at the present time. Eligibility for priority registration will be periodically re-evaluated. 4b. Plans for 2008/2009 a) The New Course Proposal Policy, including a New Course Accessibility Checklist which addresses timely adoption of textbook and print-based materials, will be discussed with the Faculty Senate Curriculum Policies Committee in early Fall 2008. In addition, the CSU systemwide Faculty Senate policy on Providing Equal Access to Programs and Services for Individuals with Disabilities AS-2801-07/AA/FA - May 10-11, 2007 will be reviewed. Additional policies that include Accessibility in Self-Study Guidelines, Training requirements (e.g. must take training about accessibility in Word, PDF, Web, PowerPoint ) once a year? b) Goals for 08-09: need to revisit the steps and the results of our early adoption of textbook and instructional materials procedure? Pre-registration policy? Accessibility assessment in GE certification? Faculty roles and responsibilities, inclusion of students with disabilities, production of accessible content as part of instructionally related activities, service, or scholarship; reassigned time for those implementing accessible instructional materials (e.g. faculty in IMAP Report Template 2008 14 residence)? We will begin discussing the inclusion of ATI-based scholarly efforts into the university ARTP document. We believe that ATI scholarship has a place in both the service to the campus, and in the teaching area of the ARTP. 4c. Barriers to completion Procedures to support ATI may be constrained by HR policies related to RTP, evaluations, position descriptions, etc.; Also, in order to promulgate policies, we need to increase awareness, develop checklists/tools to evaluate course materials to determine if they are accessible before expecting to assess faculty; Policy writing can take time to develop and to promote; 4d. Observations/discoveries This area deals with fundamental policies that reside in the university ARTP document, University Appointment, Retention, Tenure and Promotion Policy (http://www.csus.edu/umanual/hr/UMU180501.htm) and will require broad consultation and discussion with many committees and the faculty senate. The approval of the new course check list has shown to be a time-consuming process, and we anticipate ATI changes to the UARTP to be even more laborious. The university has not allocated assigned time, per se, to encourage faculty to convert their instructional materials to accessible formats. The Teaching Using Technology (TuT) program has however been a funded university initiative wherein the participants are provided incentives (laptops or stipends) to convert their instructional materials, and serve as mentors and points of contact for their colleagues in their departments. The other area of support worth noting is the inclusion of accessibility requirements into the only assigned time (3-6 units can be requested per year) internal grant program for faculty engaging in the scholarship of teaching (Pedagogy Enhancement Award). 5. Commitments from All Stakeholders How do stake holders participate in the ATI planning process? How have you extended the ATI from planning groups within the administration and governance bodies of faculty & students to the broader community of faculty, staff members & administrators? How are these grassroots stakeholders participating in the ATI? 5a. Accomplishments in 2007/2008 How do stake holders participate in the ATI planning process? ATI stakeholders may include, but are not limited to: ATI Steering Committee: ATI steering committee meets several times over the course of the year to plan and execute the project; Subcommittees, or workgroups also met periodically; the ATI IMAP workgroup met once per month; Also other planning groups became involved, e.g. Curriculum Policies committee, Academic IT committee, etc. Students with Disabilities: The students are the stakeholders using or expected to use the accessible technology IMAP Report Template 2008 15 Faculty: Faculty developing and implementing instructional materials are also major stakeholders and include individual faculty, and those more involved in the process, e.g. by attending ATI IMAP meetings, participating in the ATI Steering Team, participating in Teaching Using Technology (TuT) institute on accessibility, etc. serving on the interview committee for the instructional materials specialist; Bookstore: The Bookstore and ATI team collaborated to promote timely adoption of textbooks, which ensures better textbook buyback pricing. Provost and Academic Affairs: Works to ensure quality academic programs for ALL students and support well qualified faculty to provide excellent teaching and learning. The Provost also serves as an effective top-level champion for the ATI. ATCS Staff: The Academic Technology & Creative Services Staff are the main providers of technology training and support for faculty. Such support includes material development, and the campus learning management system that is expected to play a major role in the delivery of accessible materials to students. Center for Teaching and Learning: Provides services that help individuals, departments, and programs to identify and achieve their desired level of teaching excellence. The center also has many mentoring activities that can serve as launch pads for the ATI. Information Resources and Technology: Provide services to support seamless integration of information technology into all appropriate campus functions. Services to Students with Disabilities: Provides support services and accommodations to students with disabilities in order to ensure students with disabilities equal access and opportunity to pursue their educational goals. Students need to take responsibility for requesting accommodations in a timely manner. College ITCs: Support technology needs of faculty in their colleges. They are the first level of technical support for most college faculty. Library: Library staff and faculty, including Reserve Book Room, Library Media Center, etc. are closely involved in making sure library holdings and e-reserves are accessible 5b. Plans for 2008/2009 The theme of the ATI will be “Take the Initiative” – highlight faculty success stories and best practices, etc. One recommendation that would require the Provost’s approval is the establishment of an Outstanding ATI Instructional Materials Accessibility Award for innovative use of universally accessible instructional material by faculty; this may help to garner buy-in from Deans, Chairs, faculty, etc. Another potential way to get stakeholders involved is to encourage faculty to participate in conferences by authoring papers on designing accessible instruction, which can be used towards Retention, Tenure, and Promotion, and to fund faculty travel to relevant conferences in order to present the papers, e.g. the CSU Northridge conference on Technology and Persons with Disabilities. College ITCs could act as the first point of contact for faculty who have questions about how to use a certain feature in MS Word, Adobe Acrobat or another computer application in the process of creating or retrofitting instructional materials so that they are accessible. This would require training College ITCs on how to use features in applications such as Word, PowerPoint, and PDF that enable accessibility in the creation of documents, presentations and other instructional materials. College ITC’s should also be IMAP Report Template 2008 16 trained on tools such as Adobe Acrobat PDF plug-in CommonLook, DocSoft audio mining software and other tools/applications that enable accessibility. Recommend that faculty participate in current training about making their instructional materials accessible. Faculty who have a student with a disability enrolled in their course should plan to take accessibility training during the semester at their earliest convenience? 5c. Barriers to completion Other competing priorities on campus, including budget, retention and graduation – need to link ATI to these priorities. Need to connect the ATI to the RTP process, thus building institutional incentives for faculty by way of the reward structure. “It’s not my problem.” - Need to get others to take ownership of the initiative, which will benefit everyone. The faculty perception is that the ATI is and will be a significant increase in their workload, as well as an unfunded mandate. This perception finds roots whenever faculty begin to think that they need to meet all aspects of the ATI in one fell swoop. Difficulty understanding and applying the concept of universal design and accessibility (cultural shift in thinking) – need for further training in universal design of instruction. Budgetary factors which limit the level of incentives the University can offer faculty to facilitate this change process. 5d. Observations/discoveries Need for more faculty, staff, and student champions. The Communities of Practice may be good sources of strategies on how to build capacity. 6. Shared Responsibilities How are the responsibilities divided between the divisions of Student Affairs (particularly the disabled student services unit) and Academic Affairs and Administration? Since Academic Affairs is responsible for delivering accessible materials to students, how do they assist with creation of accessible materials production? How are the other divisions contributing to the ATI? Do you consider this balance of responsibility to be healthy and sufficient to achieve success? 6a. Accomplishments in 2007/2008 How are the responsibilities divided between the divisions of Student Affairs (particularly the disabled student services unit) and Academic Affairs and Administration? IMAP Report Template 2008 17 a) Services to Students with Disabilities (SSWD) including the High Tech Center provided assistive technology training and services and SSWD provided real-time captioning and other accommodations for students with disabilities who require alternate formats. b) Academic Technology and Creative Services (ATCS), and Information Resources and Technology provided training and consultation to Faculty and Staff on Accessibility. c) Information Resources and Technology: Staff support faculty in using classroom, labs and media technology. Also the relationship of the ATI with the CIO and Vice President of Information Technology (also Executive Sponsor), provides a strong framework for the institution to address academic IT issues related to access which cross the campus. d) Center for Teaching and Learning: The Center has collaborated with SSWD and ATCS to deliver “brownbags” on universal design, and the Teaching Using Technology (TuT) summer institute. The Bookstore, also a major stakeholder, has co-presented on the importance of timely textbook adoption. The bookstore also provides the ATI team the data needed to evaluate progress on textbook adoption. e) The Library is a major partner, and had begun considering processes to make their reserve book process more accessible. Since Academic Affairs is responsible for delivering accessible materials to students, how do they assist with creation of accessible materials production? f) Academic Affairs is assisting with creating accessible materials through staff in Services to Students with Disabilities, Academic Technology and Creative Services; both units are organizationally under Academic Affairs. In addition the ATI Team is working closely with the Provost, Faculty Senate, and the Center for Teaching and Learning. g) The ATI Project Coordinator is also Co-Director of SSWD, and currently reports to the Provost and Vice President of Academic Affairs; this provides the project with a close channel to the Provost and Vice President of Academic Affairs and facilitates a closer working relationship with faculty and the ability to influence the University environment. Other divisions contribute to ATI Instructional Materials as follows: h) Human Resources: commitment to include ATI in Compliance training for managers; working with Equal Opp/Affirmative Action/ADA Compliance and complaints about inaccessible materials i) Faculty Senate: involved in developing and promulgating policies and procedures related to instructional materials accessibility. j) Administration: Associate Vice President of Academic Affairs and Dean for Academic Programs has requested a short presentation about accessibility for Department Chairs. 6b. Plans for 2008/2009 Work with others to increase advocacy of accessibility issues: Meet with Faculty Senate Curriculum Committee, Academic IT subcommittee, Accessible Technology Initiative Steering Committee, Center for IMAP Report Template 2008 18 Teaching and Learning, and other campus stakeholders to continue the dialogues and work related to the shared responsibility for accessibility plans and to formulate recommendations to address accessibility issues 6c. Barriers to completion Sharing across divisions is becoming more balanced, but this initiative is still perceived to be a “disability” issue to many; the new placement of the Accessible Technology Initiative in the Chancellor’s Office will promote a more integrated approach, because the project reports to both Academic Affairs and Information Technology. Delineating who does what to support faculty in their development of accessible instructional materials given the complicated and distributed nature of IT on campus. Faculty may need to navigate many resources in order to create accessible materials. 6d. Observations/discoveries Shared responsibility and accountability for student success, is a new priority for the campus; Per the University’s Strategic Plan http://www.csus.edu/acaf/2007CSUS_StrategicPlan.pdf, one major goal is to “Foster an academic and campus-life culture whereby recruitment, retention, graduation, and student success in all its forms are embraced and pursued as the responsibility of the entire campus community—faculty, staff, students, and alumni.” How can this strategic priority be leveraged to encourage shared responsibility for instructional materials accessibility for students with disabilities who may be struggling to keep up with the classes due to lack of timely access? 7. Migration from Accommodation to Accessibility How have you planned the migration from making individual accommodations to making courses fully accessible? What is your plan to move from just-in-time production of alternative materials to universal production of accessible materials? Who is taking the lead? What processes have been established? Are there improvements? 7a. Accomplishments in 2007/2008 Teaching Using Technology (TuT) Institutes: Universal Design of Instruction and Accessibility which helped faculty learn about the importance of accessibility in the design of instruction and create accessible materials. Express Help for Instructional Materials sessions: Provided faculty with information about the ATI and the importance of implementing accessibility into instructional materials at inception and provided oneon-one consultation for the creation of accessible syllabi, and other instructional materials. Accessible Syllabus templates have been developed and placed on the Instructional Materials Webpage for faculty to download and use.. IMAP Report Template 2008 19 The shift in thinking about accommodations reactively to designing for accessibility proactively will take time, but the campus has already made strides. 7b. Plans for 2008/2009 Plans include meeting with TUT group in fall to revisit their plan to provide universal production of accessible materials; IMAP specialist beginning to work with faculty; for the first time, “Express Help for Instructional Materials” sessions to convert instructional materials in PowerPoint, PDF and Microsoft Word to accessible formats are offered this summer and will be offered throughout the semester, new faculty orientation session is planned with a focus on universal design as an important construct for good teaching, etc. The role of the learning management system in the delivery of accessible materials needs to be revisited. Also in our plans this year is a process to establish metrics that will determine our success level in the area of faculty development of accessible syllabi for their courses. Leads: IMAP co-chairs (CTL/ATCS), Instructional Materials Specialist – Accessible Technology, ATI Project Coordinator Processes: will consider New Course Proposal policy and accompanying New Course Accessibility checklist in fall (see Appendix). 7c. Barriers to completion Culture change takes time: Still perception that this is a disability services issue since it benefits those with disabilities; that being said, there’s still a lack of awareness of faculty of the time and efforts required to convert materials into an alternate format; perhaps more awareness of the need for accessibility is needed too; also a lack of understanding of roles and responsibilities of everyone enhancing accessibility. There have been improvements in terms of faculty identifying instructional materials earlier, working in close coordination with SSWD staff; 7d. Observations/discoveries The ability of this initiative to open and expand the dialogue across campus of the importance of equal access, has been extraordinary. In general the initiative has been well received, although there are serious concerns about increased workload and allocation of resources. 8. Early Identification of Students with Disabilities Have you identified, through your planning, any assumptions, passivity or lack of activity that discourages students' access to the disabled students programs? What percentage of courses has instructional materials been provided, that are appropriate to the students' needs? Is there a difference between the numbers of course materials that are assigned to students with a declared need and the quantity of accessible materials produced to meet these needs? If so what is this difference? (To estimate you might take 1.5 assigned instructional materials per class as an average.) Have you checked to see if your early notification is perceivable by the student with perceptual impairments? IMAP Report Template 2008 20 Have you located accessibility roadblocks in the programs that deliver these notifications like the CMS portal or other inaccessible web sites? What enhancements will you make to the remove these barriers? How will you ensure that all students with a declared need and a desire to take advantage of access programs can do it? 8a. Accomplishments in 2007/2008 Have you identified, through your planning, any assumptions, passivity or lack of activity that discourages students' access to the disabled students programs? The Services to Students with Disabilities’ main office reception, which lacks a seating area inside for students, may be perceived by some students to be unwelcoming. Some staff offices will be reconfigured in summer 2008 and chairs will be made into an ad hoc seating area to help address this issue, but lack of space is still an issue. Minor Capital Outlay and other potential renovation options will also be explored in the next year. The process for requesting services through Services to Students with Disabilities in order to use the High Tech Center lab (assistive technology and alternate media services) was perceived as difficult to navigate, according to one student. The High Tech Center lab and alternative media policies and procedures were recently simplified based on this feedback. Other ways that the campus encouraged students to use SSWD and other resources included collaborating with Student Affairs programs to help disseminate information to all students about access to services for students with disabilities (SSWD); For example, communications to students were done via Associated Students, Student Activities, etc., and this was facilitated via the Vice President of Student Affairs in Fall 2007 (see announcement in Appendix); The Freshmen and Transfer Orientation program was also used as a channel of communication about SSWD services. In addition, an article entitled “Living the Wired Life” in Sac State magazine was published about technology on campus, and included a reference to SSWD’s assistive technology services and where to get help. http://www.csus.edu/sacstatemagazine/winter2007/wired.html “One area where education technology has been truly life-changing is among students with disabilities. Software programs that can “read” to blind students and closed captioning technology that can translate for the deaf, are among the capabilities that open doors… Services to Students with Disabilities offers training to any disabled student on all the software programs.” Also SSWD provided information on services at all New Student Orientations, and New Faculty Orientations, and faculty were encouraged to make referrals to SSWD to help identify students with disabilities in need of services. What percentage of courses has instructional materials provided, that are appropriate to the students' needs? IMAP Report Template 2008 21 The data on percentage of courses that have all types of instructional materials provided appropriate to students’ needs is not available. More analysis is needed to determine other means for ordering instructional materials besides the Bookstore. However, data on the number of print based instructional materials from the Bookstore shows that the textbook adoption for Fall 2008 semester was 15.4% by the deadline of April 4, 2008 , 18.7% adoption by April 9th 2008, and 67% adoption on July 7th, 2008. As we approach the beginning of the fall 2008 semester we will be able to obtain more data for the percentage of instructional materials that have been adopted 8 weeks prior to the semester. Also, in terms of supporting students’ needs, according to a 2007 Campus Climate Report organized by the Office of Institutional Research, a majority of students surveyed “agree” that professors are equally supportive of all students (80%) in terms of gender, ethnicity, age and disability. However, in response to the question “In general, all my professors are equally encouraging and responsive toward nondisabled and disabled students,” 73.3% of students surveyed “agree”. Although this data does not clearly show the percentage of courses with materials appropriate to students’ needs, it does show the general campus climate. In the future, additional surveys and assessment to assess student satisfaction with timely access to instructional materials could be done to provide data. For example, we could send out surveys to students that requested services through SSWD. Survey could be sent to their Saclink accounts. Information Technology & Resources has done surveys for faculty, staff and students for their views on Information Technology on campus, and we could adopt a model like that of IRT for this. Is there a difference between the numbers of course materials that are assigned to students with a declared need and the quantity of accessible materials produced to meet these needs? If so what is this difference? In terms of students who request alternate formatted materials, the following shows more students were eligible for the formats, compared to students who actually requested and received the alternate formats: Baseline Measure The number of students with a declared need for alternate format instructional materials in the last year Number of eligible students who received eText (e.g. MS Word, PDF) 60 Audio (e.g. readers) Braille Large Print Tactile Graphics Captioned Videos (Deaf/HOH) Total 18 3 N/A 4 15 100 32 16 2 N/A 2 15 (Transcripts only) 67 IMAP Report Template 2008 22 alternate formats in the last year Of 100 students who were eligible for alternate formats, 67 followed through and requested and received alternate formats. Of those who did not follow up and request the services, the following may be reasons, according to SSWD program staff: Student did not follow up with High Tech Center staff after referral to request eText. Students’ preference for scanning own texts into alternate formats using assistive technology Students ordering texts through other repositories (e.g. Recordings for Blind) Lack of availability of alternate formats from publishers Students not wanting to remove spine from book in order to receive in-house scanned etext (possible solution is to request desktop copy if available from faculty); Some students preferred arranging their own accommodations; The University, however, is not required to provide accommodations to students who have not provided appropriate documentation or who have not requested accommodations Some students did not take classes after all or withdrew their requests for audio readers or other formats. In addition, some students who use alternative formats are not included here, because they used other accommodations, used their own assistive technology or alternative textbook memberships (e.g. books on tape), or chose not to request these formats. If materials are in accessible electronic formats, or available in a timely manner, students would be better equipped to do some of their scanning and reading on their own if they so choose. Have you checked to see if your early notification is perceivable by the student with perceptual impairments? a) The email notifications SSWD sent to students to alert them of their need to complete priority registration was in the body of the email as electronic text; receipt of messages could potentially be tracked. b) The Vice President of Student Affairs suggested a more targeted approach by using the short paragraph as a way of getting the word out to students at large. The student newspaper, the Hornet, covered the topic, as well. (see Appendix) IMAP Report Template 2008 23 c) Students can request notifications and other materials in alternate formats upon request. For example, one student prefers hard copy handouts which can also be scanned and read aloud using his system of preference. d) In addition to email, instructions for requesting services are posted on the SSWD web page, which uses the campus-provided web templates, tested for accessibility. e) Currently there is a link to Accessibility information and the SSWD web page on the Student portal view through the new MySacState 2.0 U Portal. f) In the future, alternative channels of communications could be explored, including the student newspaper again. Have you located accessibility roadblocks in the programs that deliver these notifications like the CMS portal or other inaccessible web sites? Inflexibility to make changes to CMS: CMS portal could be used to streamline early notification of students as well as collect information on early identification of students with disabilities, link instructional materials listings with faculty, etc.; however, requests for data reports are difficult to navigate; one must go through multiple channels, and the data is sometimes degraded in quality, or difficult to understand. What enhancements will you make to the remove these barriers? The campus has recently purchased a data warehouse; this might help address the issue of access to data; we are all learning the new CMS system, so this is expected to improve. A customized database table is being considered for development for SSWD to better link disability services, alternative media needs and early registration; How will you ensure that all students with a declared need and a desire to take advantage of access programs can do it? Outreach to community colleges and area feeder schools about access services; an Accessible Technology Initiative booth at the College Making it Happen event, attended by over 500 area middle school students and their families. Publicity at Faculty Orientation and New Student Orientation about support services for students, and support for faculty. A satisfaction survey could be distributed to SSWD students. SSWD already assesses student satisfaction with support services on an ongoing basis; For example, a Spring 2008 survey of students using assistive technology and alternative media services showed that 93 % of students surveyed felt that what they learned from using the High Tech Center’s services will benefit them in the future. IMAP Report Template 2008 24 8b. Plans for 2008/2009 To encourage students with disabilities to identify early, we will continue a targeted approach, as well as encourage students to submit requests for alternative formatted instructional materials as soon as they learn of their need. In order to make the process easier and more seamless for students, the campus will continue to explore strategies for embedding the process in the regular registration procedure, through CMS. Procedures to associate course enrollment with instructional materials listings will need to be further developed, and resources identified to automate the business process of providing data to alternative media producers so that they can convert instructional materials for students who need them, in coordination with Admissions and Records and other data staff; SSWD will continue to send an email communication to faculty in the meantime alerting them that a student with a print impairment may be registered. To facilitate students making early contact and requesting accommodations, including alternate formats instructors should continue to include the a statement on their syllabus inviting the student to discuss individual learning needs in private. The Center for teaching and Learning’s What did you put in your syllabus (step 14) webpage (http://www.ctl.csus.edu/syllabus.htm) provides an example of the statement to use in a syllabus. Develop a measure to track the volume of non-university published instructional materials. This could take the form of a mid-semester or end-of-semester survey where faculty could provide a numeric representation of the types of instructional materials (handouts, books, course readers) that they order from outside sources. Finally, the Instructional Materials Specialist will assist faculty with locating accessible versions or alternatives for their texts, online materials, etc. and even producing some digital course materials themselves; focusing first on students with disabilities who are enrolled and specifically need alternate formats. 8c. Barriers to completion Student Administration/CMS System: The campus student administration portal could be leveraged to include some kind of connection to textbook, faculty contact, etc.; however, requests to modify the system were met with suggestions that ATI related changes be made by implementing a CSU systemwide baseline change. Lab Hours: Some students don’t take advantage of assistive technology lab to access alternative formats. This may lead to attrition in use of alternative media. The current lab hours of Monday through Friday from 8am to 5pm are not convenient for all students. After-hours access to the assistive technology lab is provided as an accommodation on a case by case basis, with no staff support. The Computing Labs on campus have some of the assistive technology available, but limited access to scan/read stations, and support. Response to Mail: Some students may not respond to letters or emails from SSWD staff with instructions for requesting alternative media. Other channels of communication need to be explored (e.g. Sac State messaging, newspaper, etc.) Referral Process for Alternative Media: The process of requesting Alternative media through the Services to Students with Disabilities High Tech Center should be easy to navigate. Students are referred by their SSWD Counselor to the High Tech Center for training in assistive technology and alternate IMAP Report Template 2008 25 formats, alternative media production, and other accommodations and services, and on a semester basis must submit their requests either online (via a web form) or in person. The physical layout of the SSWD main office is a barrier, due to lack of reception area; for 08-09, the department has a plan to provide a small welcoming reception area with chairs, tables and a “talking photocopier” scan/read appliance for students who need to quickly convert a print page to speech (this will in turn impact other staff workstations – need for more space); 8d. Observations/discoveries With the increase in requests for alternate media, and increase in demand for accessibility information, early dissemination of information to all students about access to services for students with disabilities (SSWD) should be a continued effort by Academic Affairs, SSWD , faculty and other key groups. Early notification to students about these services will allow time for students to enroll with SSWD and learn about the assistive technologies they may need to use and other accommodations and services. Early notification about services to students and identification of students will facilitate the process for faculty as well, allowing them time to plan and retrofit and create their instructional materials in an accessible way for the student with a disability that is enrolled in their course. 9. Process for the Electronic Capture of course materials How are the faculty who assign instructional materials going to make those materials usable? Is the capability of scanning documents available to faculty? How have you addressed large volumes of paper documents? Is there a standard being set on your campus that an “acceptable” print quality of documents requiring scanning? Is there an efficient process for capturing electronic documents that are posted online? 9a. Accomplishments in 2007/2008 How are the faculty who assign instructional materials going to make those materials usable? The first step for faculty to make their materials usable is to figure out what materials they are using. The New Course Accessibility Checklist (see Appendix) can help them to get started. Further resources and contact information is listed for faculty to get extra help with developing accessible electronic documents. Also, if faculty use print-based materials, they can be proactive and assist students with print-related disabilities by scanning assignments using Optical character recognition software to convert them into electronic formats. This can make the documents usable by many students, and in some cases it saves a lot of time for alternative format production (e.g. translation into Braille). Faculty can deliver electronic materials using different strategies for capturing electronic media, including WebCT (now SacCT) or web pages. Either way, the electronic version removes the burden from students, and the more faculty materials that can be made available then the fewer students have to experience delays in receiving their materials. Is the capability of scanning documents available to faculty? IMAP Report Template 2008 26 Several scanners are available in the Faculty Staff Resource Center and project room for scanning purposes. Currently the optical character recognition software installed in the lab includes TextBridge, and, Adobe Acrobat Professional’s OCR engine can also be used. However, there are other more robust software packages available, including OmniPage; this is the same tool used by the High Tech Center staff in converting materials into electronic format. It is planned to aquire the OmniPage Pro OCR software before the beginning of the Fall 2008 semester and install it in the Faculty Staff Resource Center. How have you addressed large volumes of paper documents? The High Tech Center has a high speed scanner to address the large volumes of paper documents that need to be scanned and converted to digital format. The Faculty Staff Resource Center has high quality flat bed scanners, but these are a bit slower in speed than the high speed ones. The Reserve Book Room in the Library uses a sheet fed scanner (FUJITSU fi-5120Cdj scanner) where they scan one document at a time but have the ability to place multiple pages in the feeder at once. Library reserve staff scan documents using the Adobe Acrobat software except when creating links to word, PowerPoint, or websites that do not require scanning course material. Most faculty provide Reserve Bookroom staff with printed course materials and only a few send course materials in electronic format via email. In the future, a higher speed scanner may be more efficient if the volume of e-reserve requests continues. Additionally, the purchase of more specialized OCR software such as OmniPage Pro would be of benefit for the conversion process. Is there a standard being set on your campus that an “acceptable” print quality of documents requiring scanning? Items to be scanned by the Library must meet the following criteria for quality electronically produced copies: - Clean copies of material with as little black margin as possible - Material must be crisp and clean so that it can be scanned using optical character recognition software (OCR) and made accessible - 8 1/2 x 11 inch paper with at least 1/2 inch margins on all four sides - Single sided copies only - Text preferable Is there an efficient process for capturing electronic documents that are posted online? The campus has not yet dealt with a process for faculty to make documents available online. Earlier, it was mentioned that the learning management system could be such a vessel. In such a case, documents uploaded to the learning management system or to another online location would largely be in text, PDF, HTML, or Word formats. Sacramento State offers faculty the option of creating their faculty website and/or WebCT (now SacCT) course where they have the option and ability to upload electronic versions of their instructional materials in various formats such as Word, PowerPoint, and PDFs. Faculty IMAP Report Template 2008 27 may also create instructional web pages (part of their faculty website) that may not be downloaded but that could be accessed via an internet connection and browser. For instructional materials that are uploaded to websites and to the course management system WebCT (now SacCT), students have the option to download files in their native formats (if these are posted in a native format) and save them onto a media of their choice or they may simply open these instructional material files and view them via a computer. 9b. Plans for 2008/2009 Training on how to convert print materials such as articles, flyers, etc. into digital and accessible formats is needed, including how to use TextBridge and Omnipage or other optical character recognition software. The Faculty Staff Resource Center currently has TextBridge installed on all of its scanner/computer stations there are quick reference guides located in strategic locations (next to a computer with specialized flat bed scanner) that provides users with how to begin using the software. Training on the particular software would be beneficial for faculty in general and other groups that may use the software for specialized purposes such as Library reserve bookroom (RBR) staff or SSWD staff. RBR will continue to work with the SSWD High Tech Center, and IMAP position to ensure a consistent approach. For large volumes of paper documents - Need to work with Student Affairs, others who digitize materials to ensure that scanned documents have underlying electronic text. Acceptable print quality - see RBR, Alt Media description of acceptable; may need to infuse into Logo/Identity? A campus-wide “acceptable” print quality of documents that will need to be scanned, is necessary to cover other scanned documents posted on faculty webpages, on WebCT (now SacCT), on LOCUS, and that are made available to SSWD and the High Tech Center for alternate media conversion. Plans to try to adopt a process to get faculty materials into electronic formats (e.g. syllabi, assignments, handouts, class notes, video, Powerpoint) to make it available for everyone students? to access. 9c. Barriers to completion Process for capturing electronic documents not posted online; Issues related to copyright. Need to ensure that this information is readily available and clear. Time vs. Quality: The amount of time it takes to scan, OCR, and clean up/edit documents for accuracy can be prohibitive. Need to sensitize faculty about best practices, while still considering the issue of faculty/staff available time. 9d. Observations/discoveries The campus seems to be moving towards digital formats and at the same time increasing sustainability. Best practices about digitizing and scanning techniques will benefit the movement towards reducing paper waste. IMAP Report Template 2008 28 10. Multimedia Have you determined the scope and size of the amount of multimedia involved in your plan: library, online media, RSS feeds, rich media and internet applications? Have you found resources, created a budget around your needs, or determined promising practices for any aspect of multimedia accessibility? Please include names of resources you have found, amounts budgeted or needing to be budgeted and best practices. 10a. Accomplishments in 2007/2008 Have you determined the scope and size of the amount of multimedia involved in your plan: library, online media, RSS feeds, rich media and internet applications? The scope and size of just the multimedia involved in Distance and Distributed Education is significant. The university produces nearly 120 hours of videos per week that are delivered through cable television, and streaming video technology. Further data on other campus media is needed, and prioritizing will be needed to identify which media should be addressed for accessibility first (e.g. when students are enrolled in the class who need the captioning or other accessible media features, due to functional limitations). Have you found resources, created a budget around your needs, or determined promising practices for any aspect of multimedia accessibility? A promising tool that the campus has found is DocSoft, an audio-mining system which provides transcripts and time synchronized captions. Training will be scheduled this summer, and pilot testing to begin in the fall, led by the instructional materials specialist in coordination with other IT staff. The tool is being used along with several other CSU campuses, so there are hopes that it will be part of a captioning solution. Several meetings were set up with various stakeholders involved with Classroom Captioning issues, including SSWD staff, IRT staff, ATCS staff, to engage in discussion of how to help students get the access they need, and also how to help faculty who need assistance in digitizing and captioning videos both to show in the class or use online. Roles and responsibilities were assigned, but resource allocation and prioritizing needs to be further discussed. By bringing a group of experts in different areas related to video, classrooms and captioning, we were able to delineate roles and responsibilities, and to begin to discuss Classroom Captioning strategies. Please include names of resources you have found, amounts budgeted or needing to be budgeted and best practices. DocSoft: this system was purchased in 2007-2008 for audio/video search and automated closed captioning. Currently training is being set up for summer 2008, and the product is to be utilized starting in the Fall 2008. The search capabilities will give faculty and staff the added benefit of being able to search digital audio and video files. The cost was $28,000 for two systems, on site configuration, and support. IMAP Report Template 2008 29 Automatic Sync Technologies: this agency provides captioning, audio synchronization, and transcripts for webcasting, DVD, and broadcasting applications. The cost varies, but averages approximately $160 for both transcripts and caption files for one hour of video. 10b. Plans for 2008/2009 Need to share multimedia accessibility responsibilities, plan DocSoft Train The Trainer, set up Faculty Staff Resource Center workstations for Docsoft captioning, work with ad hoc Classroom Captioning group and start to clarify the process to faculty/staff, through Help Desk. Need to develop quick guide/tutorial for use of DocSoft. Tutorial would be designed for faculty and for trainer/consultants. In the short term, multimedia/video production for classes in which students with disabilities are enrolled, needs to be made accessible; Prioritizing which videos should be captioned/made accessible will help the long term goals in providing accessible multimedia. Continue to develop roles and responsibilities for departments and people, in terms of both classroom captioning and for purchasing of multimedia/captioning. Put together a pilot faculty group (1-3 faculty members who have a student in their class that requires the use of captioned video) that can test DocSoft and provide feedback on the process to upload video and caption. A focus group or survey would be optimal to gather their experience with DocSoft and this would guide us on how to approach use of DocSoft by faculty. In the coming semester gather data on requests for transcripts and captioning, work volume in terms of time for uploading video files, transcription generation and editing and captioning process. This data will help us determine the amount of support (e.g. student assistants) needed for this purpose. 10c. Barriers to completion Captioning and dealing with Multimedia and Video can be both complex and expensive; Also, though technologies such as the DocSoft audio mining software, are helpful and represent part of the solution, further editing and technical skills may be required; Staff and student assistants may be needed to assist faculty and staff who are inexperienced with these technologies. Simple “Do it yourself” options, lower cost alternatives need to be developed. Also, the current accuracy level of the captioning technology is another barrier, and may not meet the access needs of students. 10d. Observations/discoveries As indicated in an IMAP communication from the Office of the Chancellor to the Instructional Materials Priority Team at Sacramento, “multimedia is a system-wide problem.” It will help Sacramento to work together with other campuses to work towards solutions. 11. Incentives What has been identified as incentives in your plan? What incentives have proven successful? What incentives do you believe need to be abandoned? What are the reactions to incentives? IMAP Report Template 2008 30 Do you think incentives a waste of resources? 11a. Accomplishments in 2007/2008 What has been identified as incentives in your plan? Teaching Using Technology (TuT) participants were given a laptop (or stipend if they already had a laptop), for participating in the summer institute on accessibility and universal design. Letters from Executive Sponsor were sent to the Instructional Material Accessibility work group members thanking them for their service. Such a letter is expected to be used in the faculty RTP portfolio, thus making connection with the faculty reward structure. 11b. Plans for 2008/2009 Student assistants assigned to help with creating accessible materials, in coordination with IMAP position and college ITCs. With approval, faculty awards might include an ATI award for faculty who best demonstrate how they make their courses accessible and universally designed. Students could nominate faculty, as could peers. What incentives have proven successful? The Teaching Using Technology (TuT) TuT program has been very successful, but it affects a relatively small number of faculty each year. As compared to an assigned time program, The TuT incentive does not deal with the issue of increased workload that is perceived by faculty as a part of the ATI compliance. What incentives do you believe need to be abandoned? What are the reactions to incentives? None. Do you think incentives a waste of resources? Incentives are crucial to the success of any change process, particularly one of this magnitude. Other campuses have established a stipend for faculty accessibility trainers (like Faculty in Residence programs at another CSU), also look at IMAP workgroup suggestions. This might be counterproductive, if faculty are creating accessible materials for their courses for intrinsic reasons. 11c. Barriers to completion Funding, particularly in this budget climate - The ATI is perceived largely as an unfunded mandate, with huge workload implications for faculty. The Elephant in the room as spoken by some faculty: The CSU is an interesting position, having somewhat successfully implemented PeopleSoft, an elective change process, at significant costs to the institutions. Now comes the ATI mandate, and the CSU wants faculty to shoulder the cost (in workload increase) of this change. That faculty perspective is difficult to overcome. 11d. Observations/discoveries Other campuses may have some best practices for incentives that will benefit faculty IMAP Report Template 2008 31 12. Training What are the specific plans to educate faculty and staff on accessibility? What are the names and dates of the workshops and online training offered? What has been the response? Is there a plan to provide faculty and staff support in the context of a “Help Desk”? What has proven successful and what is be abandoned? What is planned in this area and what is the timeline? Are resources defined, training in place, and plans set for 08-09? 12a. Accomplishments in 2007/2008 What are the names and dates of the workshops and online training offered? Training The emphasis of training has been to teach faculty and staff how to create new accessible materials. In general the participation in accessibility workshops is low; however, there are no plans to discontinue this offering. An ATI forum held in the fall 2007, was co-sponsored by the Faculty Senate and Provost and as both well-attended and well-received. The forum included a brief presentation on the Accessible Technology Initiative, and recommendations for what faculty, staff, and students could do to participate and meet the requirements. ATCS made a deliberate effort during 07/08 to integrate quick accessibility tips into all training, including WebCT (now SacCT), Word, PowerPoint... In addition, all workshops generally provide accessibility bookmarks to all participants to begin the accessibility education process for faculty and staff. ATCS initiated a new effort to retrofit inaccessible material started in the summer 2008 with new “Express Help” workshops. The Express Help sessions provide the faculty an opportunity to have some of their material converted to an accessible format by a consultant. This service is limited to the duration of the workshop, since it would likely overwhelm ATCS resources. Training Offered in Faculty Staff Resource Center: Provided by Title Date Participants IRT Introduction to Web Accessibility Wednesday, July 18 11 ATCS Creating Accessible Word Documents Wednesday, October 10 7 ATCS PowerPoint for ALL: Create Accessible Presentations Monday, October 22 7 IMAP Report Template 2008 32 ATCS Creating Accessible Word Documents Tuesday, January 08 8 ATCS Adobe Acrobat: Creating Accessible PDFs Thursday, January 10 5 ATCS PowerPoint for ALL: Create Accessible Presentations Wednesday, January 16 1 ATCS PowerPoint for ALL: Create Accessible Thursday, March 27 1 IRT Introduction to Web Accessibility Thursday, March 27 2 ATCS Creating Accessible Word Documents Tuesday, April 29 6 ATCS Adobe Acrobat: Creating Accessible PDFs Thursday, June 19 0 ATCS Creating Accessible Word Documents Friday, June 20 0 ATCS PowerPoint for ALL: Create Accessible Presentations Thursday, June 26 0 ATCS Syllabus Bootcamp (now Express Help) Monday, July 07, 2008 7 ATCS PowerPoint Bootcamp (now Express Help) Tuesday, July 08, 2008 8 ATCS Adobe PDF Bootcamp (now Express Help) Wednesday, July 09, 2008 7 ATCS Introduction to Web Accessibility Tuesday, July 22, 2008 14 Documentation Guides were developed to provide another avenue to educate faculty and staff on how to make accessible material or how to ensure that courses are accessible for students with disabilities. Provided by Title IRT Introduction to Web Accessibility ATCS Making a Web Site Accessible ATCS MS Word 2003: Creating Accessible Word Documents ATCS MS Word 2007: Creating Accessible Word Documents ATCS PDF Accessibility: How to Create Accessible PDFs Using Adobe Acrobat ATCS PowerPoint for ALL: Outline View and Alternative Text IMAP Report Template 2008 33 ATCS QuikRef: PDF Accessibility ATCS QuikRef: Web Accessibility IRT, ATCS, SSWD, etc. ATI Newsletter Provost & Faculty Senate Textbook adoption Memo to Department Chairs, Faculty, Staff Procurement Procurement of EIT checklist SSWD Instructions for Students Ordering Materials in Alternative Formats SSWD Instructions for Faculty for Provision of Student Exams in Alternative Formats Templates ATCS created three new accessible templates that enable faculty to cut and paste their existing syllabus or create a new syllabus. IRT and ATCS continue to offer accessible web templates that are generally used to distribute online instructional material. Provided by Title ATCS Syllabus for a Traditional Course ATCS Syllabus for an Online Course ATCS Course Schedule IRT Web Site Template ATCS Faculty Web Template Web Resources A new faculty resource, “Creating Instructional Materials” was created to provide teaching and easy to learn accessibility tips. http://www.csus.edu/atcs/tools/accessible/index.htm In addition the Sac State Accessibility Web page has some strategies for Instructors. http://www.csus.edu/accessibility/instructors.stm Do you have a strategy for the development of faculty champion trainers? Train the trainers – encourage faculty participants from the Teaching Using Technology (TuT) institute to become ATI champions and go back to their departments and do a professional development; plan to meet again with the group in the fall to revisit any questions, concerns, etc. We can try to identify several pilot testers who can help to evaluate the processes, etc. IMAP Report Template 2008 34 12b. Plans for 2008/2009 Is there a plan to provide faculty and staff support in the context of a “Help Desk”? Information Resources & Technology staff are working to identify key resources and services already in place to aid faculty in the development and maintenance of accessible instructional materials. In order to disseminate information to faculty about these key resources and services, University Help Desk staff will need to be trained on the key resources and services available to faculty e.g. Faculty Staff Resource Center, Instructional Materials Specialist, Student Technology Center, Video Services (captioning, recording) and other services in order to route and refer faculty calls and faculty visits to the appropriate support staff in the event that faculty require assistance beyond that provided by help desk assistants. Marketing of such resources is currently taking place through the development of flyers, postings and other marketing materials that will be available in key locations such as the University Help Desk, Faculty Staff Resource Center, at main campus events (e.g. New Faculty Orientation) and other appropriate locations. Are resources defined, training in place, and plans set for 08-09? The new Instructional Materials Specialist will be working on a training plan for 2008-2008 in coordination with other campus departments, including ATCS, SSWD, and IRT. Training, accessible templates, and handouts will continue to be part of the training plan. Workshop titles will include those listed for 2007-2008. There are also plans to incorporate a section on best practices for scanning print materials into electronic formats into one of the current workshops about accessible instructional materials (e.g. Accessible PDF documents) or create a new workshop that addresses the best approach. 12c. Barriers to completion How to get more faculty to attend (consider online, other deliver models); need for consistent, systemwide training, definitions of “what is accessible” in terms of instructional materials. We are already exploring integrating the ATI instructional materials accessibility requirements into the HR Compliance series highly recommended for Managers, Chairs, Deans, and Supervisors. This Compliance training has traditionally been face to face, but might include an online option in the future. In addition, we could create a WebCT (now SacCT) course for all incoming (new) faculty on how to create accessible instructional materials e.g. syllabi (show accessible templates here), e.g. of PowerPoint, PDF and Word? Eventually this type of training could be a “requirement” for all new faculty to review, with Human Resources, Academic Affairs’ approval. 12d. Observations/discoveries Training is a key element to the success of this plan; besides the technical training, awareness training on general accessibility concepts and why the initiative is important. Section 508 requirements are difficult to understand – need to break down technical requirements into easier chunks 13. Outreach, Communication, Awareness, Marketing Does your campus have an ATI Outreach / Marketing sub-committee? What presentations have been delivered and are planned? Have all major governance bodies been addressed? IMAP Report Template 2008 35 Has the material gotten to the unit and department level? Has ATI gotten on the agenda of major governance, retreats and training events? 13a. Accomplishments in 2007/2008 Does your campus have an ATI Outreach / Marketing sub-committee? \No separate marking subcommittee, but the ATI Steering Team and each individual workgroup (e.g. Instructional Materials Accessibility workgroup) does discuss marketing as part of its plans. Also the ATI project coordinator met with the Director of Public Affairs and Strategic Communications to discuss a marketing strategy for ATI, including a logo, web icon, newsletter, flyer, and articles. What presentations have been delivered and are planned? Presentations: Forum (in coordination with Provost, Senate Chair), Department Chairs, Faculty Orientation (planned), HR Compliance (planned); College ITCs (planned); See IMAP Deliverables for list. Have all major governance bodies been addressed? Faculty Senate, Administrative Council will need to be more involved with awareness, especially as then next year’s focus pertains to new courses and new accessibility requirements; 13b. Plans for 2008/2009 Has the material gotten to the unit and department level? a) An ATI flyer was sent to everyone for the campus wide ATI forum (full house); The first ATI newsletter was distributed to everyone on campus (all faculty and staff), in January 2008. Another ATI newsletter will go out in the fall with additional training events, news, etc. Has ATI gotten on the agenda of major governance, retreats and training events? a) ATI will be on the agenda of some major upcoming training events – training for Faculty Orientation, training for College ITCs planned for fall; also ATI regional meeting to be held at Sacramento State; ATI and accessibility will be incorporated into technology fair as well; Plan to request time at Chairs’ Meetings in the fall and spring to remind faculty about timely textbook adoption as well as instructional materials accessibility features; Will work with the Provost to assess other opportunities for training. For example, a request to include ATI in the Fall Address. b) Campus ATI newsletter will be distributed again in the fall, and could include offer to present on ATI issues at these events, upon request. 13c. Barriers to completion Time and staffing constraints to attend major events, do outreach, etc. Insufficient administrative support for arranging Marketing/Community Event Participation (e.g. ATI Forum, Faculty Orientation; Room Rental, Catering, etc.) and assisting with other publications (e.g. posters, flyers, newsletter, etc.) . IMAP Report Template 2008 36 13d. Observations/discoveries This is a huge project, and I think there needs to be some positive marketing about the benefits of this initiative; making the initiative personal, and helping faculty understand how it’s the right thing to do; 14. Assessment of Faculty Materials to be made accessible What is the estimated volume of faculty generated instructional materials involved in the implementation of the IMAP? Based on number of courses offered in Fall 2007 and Spring 2008, a total of about 4,200 courses each semester, there would be an estimated number of 63,000 instructional materials (to estimate, I took 1.5 assigned instructional materials per section as an average.) Have you identified continuing faculty members that need training? Fall 2008 courses in which students with disabilities who use alternative formats are enrolled have been identified; also, faculty who attended the Teaching Using Technology (TuT) institute and will serve as advocates to their colleges, have contacts for additional training; How identified the new faculty members including lecturers as well as their accessibility needs? New Faculty Orientation will be an opportunity to meet new faculty members and give them resources for accessibility needs. How is their training different than other faculty? This will be discussed in preparation for the new faculty training; the hope is that system-wide training will also address these differences. How faculty members including new faculty and lecturers have identified and contacted regarding creation of accessible instructional materials? Faculty members with students enrolled have been identified in coordination with Services to Students with Disabilities and Admissions and Records focus reports; they have been contacted by SSWD regarding need to provide materials in advance, if requested; they will also be contacted by the instructional materials specialist for additional support; How are faculty informed of accommodation needs for students with disabilities? SSWD sends a general alert to faculty, but students must disclose their accommodation needs; faculty are encouraged to include a syllabus statement about accommodations, available through the Center for Teaching and Learning. Does that training emphasize the need to create accessible conversions as quickly as possible? The training does emphasize the timeline of the initiative, but approaches it in more incremental steps, rather than “one fell swoop”; a staff person will be available to help faculty with conversions, and student assistants may be hired and assigned to help departments and the instructional materials specialist; this will be explored in 2008-2009; it will be difficult to emphasize how quickly things need to IMAP Report Template 2008 37 be converted, as many faculty lack the skills and time. A group of trained student assistants could be hired exclusively for retrofitting and creating accessible instructional materials from faculty who lack the skill and/or the time to do it themselves. The ITCs from each college could also develop expertise in testing and repairing and document-producing software tools that could help to meet the accessibility requirements. Does faculty learn the concept of equally effective access in their training? This concept of equally effective access was discussed at length in the Teaching Using Technology (TuT) trainings on universal design; because it is often referred to in describing reasonable accommodation, this concept is covered in SSWD training to faculty as well, and will need to be incorporated into some more ATCS, IRT ATI instructional materials accessibility trainings, as it is an important component; when instructional materials cannot be made accessible, then a plan to provide equally effective access must be provided. ATI newsletter planned for the fall could include information on creating accessible conversions, and equally effective access; 14a. Accomplishments in 2007/2008 In 2007-2008, assessment was done via data collection and reporting of textbook adoption data through Bookstore, general support service satisfaction surveys with students, and feedback through SSWD. 14b. Plans for 2008/2009 The new Instructional Materials Specialist will be a point person for future surveys of both students and faculty as well; increased data collection is needed on faculty development of instructional materials, and the new Assessment office on campus may be consulted with to assist with development of an outside assessment or self-study, in coordination with campus assessment efforts. In terms of assessing faculty who need accessibility training – instructional materials specialist position will advertise services, in Bulletin, via survey, etc? Assessment of accessibility of materials is an area that will need to be further developed. A New Course Accessibility Checklist will be available as a self-assessment of accessibility as well (see draft in Appendix). 14c. Barriers to completion Limited automated data collection processes for students and faculty; survey overload; In terms of assessing faculty development of materials, limited knowledge of assessment strategies; need assistance with analyzing data; 14d. Observations/discoveries Applicable issues covered above. 15. Tools for Document and Media conversion What products were identified to assist document conversion? What was purchased and put in to use during the 07-08 year? IMAP Report Template 2008 38 What contribution did they make to success with your ATI plan? What other products have been identified that you plan to use or purchase next year? What rating do you give the products that you have used? 15a. Accomplishments in 2007/2008 What products were identified to assist document conversion? The products and tools that were identified which will help faculty/staff deal with new and existing course materials accessibility include the Styles and Formatting built into Microsoft Word; the Accessibility checker built into Adobe Acrobat; the campus- developed accessible and downloadable templates for faculty and course web pages. Docsoft software to assist with audio transcription and captioning automation; Commonlook PDF accessibility plug in (to augment Adobe’s built in tool and test and repair PDFs for accessibility), HiSoftware AccVerify/AccMonitor was identified as a web accessibility repair and evaluation tool, and the University of Illinois Accessible Web Publishing Wizard for Microsoft® Office (The Accessible Web Publishing Wizard for Microsoft Office does not currently work with Office 2007, which is the version deployed on campus; however an Office 2007 compatible product is in development.) What was purchased and put in to use during the 07-08 year? DocSoft was reviewed and purchased to assist with transcript production and captioning videos and audio files. In addition, Commonlook PDF accessibility plug in was evaluated and purchased to assist with creating accessible PDFs. Commonlook will be available for faculty/staff to download from the software download page starting in July. Docsoft will be available in the Origination video studio and Faculty Staff Resource Center project room after further testing, training, and documentation. In addition, the CSU purchased systemwide licenses for HiSoftware AccVerify/AccMonitor, web accessibility validation software programs that allow testing and possibly repairing of inaccessible web content. What contribution did they make to success with your ATI plan? These products will help contribute towards document accessibility by making several complicated areas (multimedia, PDFs, web) easier to convert and test documents and web pages into accessible format What rating do you give the products that you have used? Training has been arranged in July 2008 for both Docsoft and CommonLook, so ratings and evaluation of effectiveness cannot be given at this time. In the upcoming fall 2008 semester, we plan to use the CommonLook tool when assisting faculty with PDF accessibility so we may obtain feedback about the tool at the end of the semester. This will help us work towards the development of a rating or evaluation system for CommonLook for future semesters. In terms of DocSoft, we plan on doing most testing and evaluation of the tool within the IRT and SSWD group which will allow us to determine not only a rating and evalutaion system for DocSoft but also allow us to determine best practices and process to follow for faculty who will potentially use DocSoft to upload their video or audio media. IMAP Report Template 2008 39 15b. Plans for 2008/2009 What other products have been identified that you plan to use or purchase next year? After further evaluation, OmniPage optical character recognition software may be considered for future use by faculty/staff, especially if it is found that it is easier for faculty to navigate and to scan and digitize materials into accessible formats. SSWD Alternative media production staff have given it a high rating due to its accuracy and intuitive user interface. Plans to purchase other tools to help faculty with document conversion need to be further developed; the new instructional materials specialist will assist in these efforts; collaboration with other CSU campuses will also help the campus identify some innovative tools. 15c. Barriers to completion Train the Trainer sessions, documentation, and testing will be needed before these tools can be fully implemented. Training was delayed until the web accessibility specialist was hired. Training has been arranged in July 2008 for both Docsoft and Commonlook, so ratings and evaluation of effectiveness cannot be given at this time. 15d. Observations/discoveries Quick tips and guides for using the tools that assist with conversion of materials is needed; some faculty also prefer hands-on support; 16. Systemwide Shared Resources (CAM etc.) Is your campus using the CAM? If not, what method is used? Is the CAM used to document all textbook and printed materials? What are your expectations of the CAM? What other ways has your campus shared resources with other campuses? What system accessibility alliances / consortia include your campus? 16a. Accomplishments in 2007/2008 Is your campus using the CAM? If not, what method is used? Yes, the campus is using the Center for Accessible Media (CAM) E-text database. The Alternative Media Specialist who handles requests for alternative media materials for students, is the Power User. Other SSWD staff are also users, and the Instructional Materials Accessibility Specialist is also a user. SSWD also uses other repositories such as Bookshare and Recordings for the Blind and Dyslexic. Is the CAM used to document all textbook and printed materials? The CAM is only used to document textbooks requested for alternative media production. Other textbook holdings are not being documented; most of these are documented in the Bookstore, however some faculty choose to send students to other locations for their instructional materials, e.g. course packs at Copygraphics, etc. IMAP Report Template 2008 40 What are your expectations of the CAM? Faculty have expressed an interest in searching the CAM holdings to check to see if the book was available in accessible format s or not. However, when told that they had to receive training in order to use the system, they were frustrated. The CAM should be simple for Faculty to use to simply search for books the CSU has in accessible formats. Perhaps a “Read Only” version could be developed for nonproduction staff. It is inefficient for staff to have to manually look up and follow up individually with all of the publishers. There should be an automated process, and CAM or Digital Marketplace might be able to help. What other ways has your campus shared resources with other campuses? Recognizing that the campus must meet the requirements of the ATI and CSU Executive Order 926 to ensure that information technology is fully accessible to all students faculty and staff, including those with disabilities, the Campus has agreed to a Memorandum of Understanding to contribute towards the cost of developing system-wide training resources for the ATI that can be used by CSU faculty and staff. Materials have been shared with Communities of Practice listserv s as well (e.g. Procure ATI Newsletter). What system accessibility alliances / consortia include your campus? The Interim ATI Project Coordinator is involved with the system-wide ATI Training Task Force, charged with development of system-wide training for the Accessible Technology Initiative (ATI). Individuals from Sacramento State were also involved with the system-wide Information Technology Access Professionals group (formerly CSU – AT group), which shares best practices in technology access for students with disabilities. In addition, Sacramento agreed to be one of the sites of the ATI Regional Meetings in the fall. 16b. Plans for 2008/2009 Plans for 2008-2009 include continuing with the ATI Training Task Force, participating actively in the ATI Communities of Practice, LMS accessibility discussions, and other accessibility communities and alliances system-wide. 16c. Barriers to completion System-wide projects have implications on staff time, and in these budgetary times, staff may already be stretched thin. 16d. Observations/discoveries Staff/faculty have to get designated manager approval to participate in system-wide alliances and projects. Given other competing priorities, it may be difficult to get some participation in important system-wide collaboratives. 17. System integration Have automated systems been identified that help in the delivery of instructional materials? Have those systems been tested for accessibility? IMAP Report Template 2008 41 Is there a method in place to ensure accessibility of instructional materials that are placed within a system (LMS, web sites, etc.)? Has a system been established that identifies students alternative media needs during registration? Please describe best practices here. How is the system moving toward accessible material production that does not require conversion? What automated systems do you have in place to facilitate any of the ATI functions and how do these interface with each other? 17a. Accomplishments in 2007/2008 Have automated systems been identified that help in the delivery of instructional materials? WebCT (now SacCT), the campus’s main learning management system, has been used to provide a place for faculty to upload documents. On a case by case basis, SSWD alternative media staff can be given access to the WebCT (now SacCT) materials, upon instructor permission, in order to help deliver alternative formats to students. To establish a WebCT (now SacCT) course, faculty simply submit a webbased form. Have those systems been tested for accessibility? WebCT (now SacCT) has been tested for accessibility by the CSU Chancellor’s Office, and is being tested currently by both the Instructional Materials (Accessible Technology) Specialist and ATCS Online Course Developers . The campus is working with Blackboard to make the LMS more accessible, and to strategize workarounds and ways to better accommodate students now. Is there a method in place to ensure accessibility of instructional materials that are placed within a system (LMS, web sites, etc.)? We will need to consider processes to help ensure accessibility of instructional materials that are placed within a system (LMS, web sites, etc.)? If the campus used a content management tool that has built in accessibility features this would also help ensure accessibility of materials placed in the system. Has a system been established that identifies students alternative media needs during registration? Students who need alternative media are eligible for early registration and highly encouraged to register as early as possible, so that they can begin the process of requesting alternative media. SSWD created an online form on SSWD website to make process of requesting alternate media easier. Also, SSWD staff have access to the Bookstore’s list of required readings (not all faculty identify required books, and not all courses identify instructors). This is a manual process, so the Alternative Media Specialist sifts through all of the courses listed, in order to anticipate books needed by students, should they submit a request for alternative formats. IMAP Report Template 2008 42 How is the system moving toward accessible material production that does not require conversion? The focus in 2007-2008 was on early identification of textbooks, including encouraging faculty to select books with accessible electronic versions if possible. Incorporating accessibility into new course development, including building accessibility into new courses and new course proposals (see current policy at http://www.csus.edu/umanual/AcadAff/FSC00060.htm), will be the focus of 2008-2009; the campus has taken major steps in the direction toward accessible materials production by offering for the second year in a row, the Teaching Using Technology (TuT) Institute for faculty entirely focused on universal design and accessible materials. 17b. Plans for 2008/2009 See IMAP Deliverables in Appendix. We will be investigating systems that can help provide more timely delivery of materials (e.g. using CMS). We plan to continue testing WebCT (now SacCT) for accessibility, working with Blackboard/WebCT (now SacCT), and coming up with some ways to better deliver electronic materials, while also addressing access issues. In addition, a process to survey faculty and students on satisfaction with WebCT (now SacCT) will be developed. What automated systems do you have in place to facilitate any of the ATI functions and how do these interface with each other? Few systems are developed. Plan to explore automated system to help identify alternative media needs, book information during registration (link SSWD, Bookstore and Admissions and Records); also we alert faculty that a student with disability (identity not disclosed) may be enrolled in the class; Data on textbook adoptions, to assist the campus with monitoring, is needed. The campus reviewed the possible use of the Fullerton textbook adoption tool to enhance the existing procedures, however discussions with the Bookstore revealed that Follett’s proprietary corporate bookstore database information cannot be readily integrated with CMS or other tool like the Fullerton tool. 17c. Barriers to completion More convenient access to data and instructional materials listings for students with priority registration and for SSWD staff who need to make conversions is needed. Other campuses (e.g. Cal Poly San Luis Obispo) have developed CMS customizations where students can register and then automatically request books in alternate formats linked to the courses, instead of having to go through separate processes with many steps. Information Resources and Technology technical and database assistance and institutional prioritization of the project would be needed in order to move forward on such automations in CMS. 17d. Observations/discoveries 17d. Observations/discoveries Since many CSUs are using CMS and having to address timely access to instructional materials, it may be better if system automations to CMS were developed systemwide, especially if other campuses are already developing such automated systems or facing similar issues. In addition, the CMS manager noted that there needs to be a systemwide “baseline” change to CMS to automate certain ATI-related functions to CMS (e.g. linking instructional materials listings to registration). 18. Things not addressed by the preceding: Please describe any challenges, findings, trends, problems, recommendations and conclusions that you would like to share. If needed please include an appendix. IMAP Report Template 2008 43 Appendix Cross reference from Year 2 IMAP Report to IMAP Requirements Year 2 IMAP Report Topics 1. Timely Adoption - Specifically, scope of materials and late hire strategy. 2. Process – Details/ Personnel/ Calendar for Initiative 3. Identification Resources and Allocation Commitments 4. Institutional Policies & Procedures that support the ATI through curriculum and personnel reviews 5. Commitments from All Stakeholders 6. Share Responsibilities 7. Migration from Accommodation to Accessibility 8. Early Identification of Students with Disabilities 9. Process for the Electronic Capture of course materials 10. Multimedia 11. Incentives 12. Training 13. Outreach, Communication, Awareness, Marketing 14. Assessment of Faculty Materials to be made accessible. 15. Tools for Document and Media conversion 16. Systemwide Shared Resources (CAM etc.) 17. System integration 18. Things not addressed by the preceding: challenges, findings, trends, problems, recommendations and conclusions IMAP – per Coded Memo AA-2007-04 1, 2 9-11 1-8 6, 7 1-8 1-8 1, 2, 4, 5, 7 3 1, 2, 4, 7 5, 7 1-8 7, 8 8 1, 2, 4, 5, 7 1, 4, 7 1-8 1-8 1-11 Instructional Materials Accessibility Plan (IMAP) Main Topics (Coded Memo AA-2007-04): 1. A process for timely adoption of textbooks by faculty. 2. A process for identification of textbooks for late-hire faculty. 3. A process for early identification of students with disabilities who require instructional materials to be provided in an alternate format. 4. A strategy to increase use of the campus LMS for delivering technology-enabled courses, and for posting syllabi and instructional materials online for traditional face-to-face and hybrid and blended courses. 5. A process to incorporate accessibility requirements in the purchase of digital or multimedia instructional materials (captions on videos, for example). 6. A method to incorporate accessibility (where required) in the educational policy addressing course development and delivery 7. A plan to support faculty in the creation of accessible course content. 8. A communication process and training plan to educate students, staff, and faculty about the campus Instructional Materials Accessibility Plan. 9. An evaluation of the overall effectiveness of the campus IMAP. 10. Identification of all campus personnel involved in implementing or overseeing the campus IMAP 11. Chronological listing of all IMAP deliverables (policies, timelines, milestones. IMAP Report Template 2008 44 Memo on Accessible Technology Initiative, September 24, 2007 TO: University Faculty and Staff Members FROM: Joseph F. Sheley, Provost, and Bruce Bikle, Chair, Faculty Senate SUBJECT: Accessible Technology Initiative You likely have heard reference to "ATI" recently at Sacramento State. We are writing now to give you a sense of what "ATI" means and how it will affect us over the next few years. We very much value educational equity and access to a high quality educational experience at Sacramento State. We also recognize our legal responsibilities in the area of equity and educational opportunity. Thus, the University recognizes the importance of meeting the goals of the CSU system's Accessible Technology Initiative (ATI) to ensure that campus information technology and resources are accessible to all individuals, regardless of disability. In launching the initiative in 2006, the Chancellor issued Coded Memo AA 2007-04: "Access to Electronic and Information Technology for Persons with Disabilities" defining specific, mandatory objectives to be met by all 23 campuses in the California State University system over the next five years. They address the following three areas: Web Accessibility Initial Focus: departments must ensure that new and significantly updated administrative web sites and content incorporate accessibility standards into the website development process (Fall 2007). Instructional Materials Accessibility Initial Focus: faculty and departments must adopt textbooks and post syllabi, including reading lists, early enough so that they can be provided in alternate formats (such as Braille and electronic formats that can be read by assistive technologies) at the same time as materials are provided to all other students (to impact Spring 2008). Accessible Electronic & Information Technology Procurement Initial Focus: departments must ensure that technology purchases e.g. web applications, hardware, software, telecommunications, multimedia, etc., exceeding certain dollar thresholds conform to accessibility standards or provide equally effective alternative forms of access (phased in through Fall 2008). Meeting the ambitious ATI timelines will be a challenge, and the initiative will affect us all. We must work together to further our long-standing commitment to provide educational access to all while complying with IMAP Report Template 2008 45 federal and state laws. As the Fall 2007 semester begins, we would like to apprise you of the campus’s plans to support faculty and staff efforts in support of the ATI: • The Office of Academic Affairs and the Faculty Senate will co-sponsor a campus-wide Forum on October 22, 2007, from 9:00am to 10:30am in Ballroom II of the University Union, to discuss the Accessible Technology Initiative. This is an important opportunity to brief faculty, staff, and other members of the University community on the details and impact of the ATI. • Sacramento State has established an ATI Steering Committee (University Committee on Information Technology Accessibility), led by Chief Information Officer, Larry Gilbert. • Melissa Repa, Co-Director of the Office of Services to Students with Disabilities has been appointed interim Accessible Technology Initiative Coordinator. She will work with Larry Gilbert to identify resources and help guide implementation of the ATI across campus. • This past summer, we piloted a successful program via the Teaching Using Technology (TuT) (TuT) summer institute helping 27 faculty members convert some of their course materials to accessible formats. • The Faculty Senate will soon consider a resolution on accessible instructional and electronic materials that was adopted by the CSU systemwide Academic Senate. We will provide training and support to faculty, staff, and students as we move forward to achieve ATI objectives. In the meantime, please consider the following steps as you seek to learn more about accessible technology: • View the resources of the California State University Accessible Technology Initiative posted at this website: http://www.calstate.edu/accessibility/. • Visit the campus Accessibility website: http://www.csus.edu/accessibility/ for more information about Sacramento State accessibility, plans, and activities. • Watch videos of CSU students with disabilities sharing their experiences to appreciate how accessible information technology and universal design can remove barriers for students with disabilities and improve all students’ learning: http://www.calstate.edu/accessibility/resources/videos.shtml. • Attend a Faculty and Staff workshop on how to create accessible documents and how to use WebCT (now SacCT): http://www.csus.edu/training/. • Order all textbooks and other course materials by the deadline established by the Bookstore (e.g., no later than late October for Spring 2008), to ensure that students with print-related disabilities receive alternative instructional materials at the same time as their peers. • Send an e-mail to ati@csus.edu if you have questions or comments about the Accessible Technology Initiative. IMAP Report Template 2008 46 We look forward to your active participation in the ATI Forum this fall and, over the next few years, to working with the faculty and other members of the University community to ensure that the campus provides information technology and resources in a manner that is accessible to all. IMAP Report Template 2008 47 Memoranda on Timely Identification of Instructional Materials From: The Office of the Provost and VP for Academic Affairs Sent: Thursday, April 03, 2008 11:46 AM To: csus-faculty-everyone; csus-staff-everyone Subject: Timely Identification of Instructional Materials On Behalf of the Provost/Vice President for Academic Affairs We are asking for your assistance in assuring that all students receive instructional materials in time for the start of the Fall 2008 semester. In order to be in compliance with CSU Executive Order 926 and the requirements of the Accessible Technology Initiative, all textbooks and course materials should be ordered early enough to allow time for conversion into accessible formats (e.g., Braille, audio, electronic text), should students with disabilities need them converted. Timely textbook adoption also allows the Bookstore to buy back books to assure the best priced textbooks for the upcoming semester. Please complete all textbook orders for Fall 2008 semester prior to April 15, 2008 (deadline established for selection of textbooks). To submit textbook orders, please complete a course adoption form on the Bookstore faculty web page, call the Bookstore textbook department ext. 8-6448, e-mail Textbooks@fndmail.csus.edu, or visit the Textbook department at the Hornet Bookstore. Whenever possible, choose textbooks and instructional materials that have electronic versions available, to facilitate conversion to accessible formats. Should students with disabilities enroll in your class, you may be asked to provide clean and clear copies of syllabus and instructional materials in advance (in electronic text whenever possible) to facilitate conversions. If you are placing materials on electronic reserve in the Library's Reserve Book Room, please provide clean and clear copies of instructional materials at least two weeks in advance of when the materials will be needed. Accessible Technology Initiative: http://www.csus.edu/accessibility/ CSU Executive Order 926: http://www.calstate.edu/eo/EO-926.html Thank you for your attention to this important matter. Joseph F. Sheley Provost/Vice President for Academic Affairs IMAP Report Template 2008 48 -----Original Message----From: The Office of the Provost and VP for Academic Affairs Sent: Wednesday, December 05, 2007 3:12 PM To: csus-faculty-everyone; csus-staff-everyone Subject: Spring Textbook Orders Deans, Chairs, Faculty, and Staff: The Spring semester is quickly approaching, and the Bookstore has received only 51 percent of its textbook orders for Spring. In September, we sent a memo about the Accessible Technology Initiative (link below), asking for assistance in assuring timely access to instructional materials for all students, including students with disabilities. In order to be in compliance with CSU Executive Order 926 and the goals of the Accessible Technology Initiative, all textbooks and course materials should be ordered early enough to allow time for conversion into accessible formats (e.g. Braille, audio versions), should students with print-related disabilities need them. Converting textbooks into accessible formats can take six (6) weeks or more to complete. We need to ensure that all students receive instructional materials in time for the start of the Spring semester, so we are asking you each to please complete all textbook orders for Spring 2008 semester prior to December 10, 2007. To submit textbook orders, please call ext. 8-6448, e-mail Textbooks@fndmail.csus.edu or visit the Textbook department at the Hornet Bookstore. Please note that the Hornet Bookstore will be hosting a Faculty/Staff Appreciation Day on December 7, and you are encouraged to submit your textbook orders at the event. Accessible Technology Initiative link: http://www.csus.edu/accessibility/MessageFromProvost_2007_09_24.pdf CSU Executive Order 926: http://www.calstate.edu/eo/EO-926.html Thank you for your attention to this important matter. Joseph F. Sheley Provost/Vice President for Academic Affairs Bruce Bikle Chair, Faculty Senate --This message was sent by an automated distribution system. Direct replies will not reach the sender. IMAP Report Template 2008 49 Memo to Department Chairs on Late-Hire Faculty and Timely Adoption of Textbooks From: owner-DEPTCHAIRS-L@CSUS.EDU [mailto:owner-DEPTCHAIRS-L@CSUS.EDU] On Behalf Of Evangelista, Leo Sent: Tuesday, May 22, 2007 10:03 AM To: Multiple recipients of list Subject: Memo from Provost Sheley re Late-Hire Faculty & Timely Adoption of Textbooks May 21, 2007 TO: Department Chairs FROM: Joseph F. Sheley Provost and Vice President for Academic Affairs SUBJECT: Late-Hire Faculty and Timely Adoption of Textbooks I’ve sent a memo to you and to your faculty colleagues asking for assistance in assuring universal accessibility of instructional materials for all students, including those with disabilities. CSU policy defines the “timely adoption” of textbooks as the first scheduled milestone for all campuses. Specifically, “timely adoption” means that textbooks must be “accessible to students with disabilities at the same time they are available to any other student enrolled in that program.” In practical terms, this means textbooks must be ordered early enough to allow time for converting them into needed accessible formats after they arrive at the Bookstore. As we form Sacramento State’s plan for achieving universal accessibility, I seek your direct assistance with the early identification of textbooks for late-hire faculty for the coming fall semester. For current faculty members, we seek to have all textbooks ordered no later than June 15th, in order to ensure adequate time for conversion of those textbooks into needed accessible formats for the fall semester. Needless to say, it is not possible for faculty members hired after that due date to order materials that meet the timely adoption standard. In this vein, each of you can make a significant contribution to improving the accessibility of our instructional materials by assuring that your department either orders textbooks in advance for all late-hire faculty, or identifies a list of accessible textbooks from which late-hire faculty may choose. This will guarantee that, should students with disabilities need accommodation in classes taught by late-hire faculty, textbooks will be available for conversion to accessible formats prior to the start of fall semester. I appreciate your commitment to both improving access to our courses and making instructional materials available to all students. Thank you for your attention. c. Deans IMAP Report Template 2008 50 State Hornet Article: Late books affect student learning Michael Spitler Issue date: 10/3/07 Section: News For most students, waiting in long lines to buy overpriced textbooks has become part of the Sacramento State experience. While many students were able to survive this semester's lines and get out with what they needed, others weren't so lucky. Senior psychology major Russel Hamilton considers himself and his fellow psychology classmates to be just a few of the unlucky ones. "Over half of our class doesn't have books," he said. Hamilton said many of his classmates have struggled with their exams because of this. He said no one knows where the books are and his professor is losing patience. Nicholas Ewing, chair of the biological sciences department, said there were many reasons why textbooks didn't arrive on time for the fall 2007 semester. Ewing said the most common reason textbook deliveries are late is because the publisher hasn't finished working on his or her latest edition. He said late textbook orders can be troublesome for both professors and students. Ewing said late orders sometimes occur because many classes are taught by part-time faculty members who are assigned classes after the deadline has passed. He said that due to lengthy recruitment processes, part-time faculty members are sometimes not assigned classes until "the last months or even weeks before school starts," making it "difficult to have books shipped to the store on time." He also said part of the reason biology classes are sometimes added at the last minute is because of the department's inability to provide enough classes to meet student demand. If the department can show that student demand for a class is high enough, then it will receive more funding from the dean, he said. It is only with this additional funding that more sections can be added. Though there were some late orders because of this, Ewing said the bookstore and publishers were able to provide this semester's course materials on time. Shelly Olson, textbook manager of the bookstore, said sometimes books don't arrive because they are "in the process of being printed or are on back order." She said that 93 percent of this semester's textbooks arrived on time and were available by the first day of class, if not earlier. Olson said professors are not penalized for late orders because many have justifiable reasons for being late. While late orders are stressful for everyone, they can be extremely difficult for students with disabilities who need their textbooks converted into a format they can use. Jackie R. Donath, chair of the humanities and religious studies department, said textbook orders have to be turned in early so students with disabilities have time to obtain them in an accessible format. Services to Students with Disabilities is responsible for helping students with disabilities get their textbooks. IMAP Report Template 2008 51 According to the SSWD website, the program "helps disabled students obtain or convert textbooks to a format they can use." The two major formats used by students with disabilities are Braille and electronic text combined with text-to-speech software. According to the website, students should place orders for these texts at least three weeks before class starts in order for SSWD to get them on time. Melissa J. Repa, co-director of SSWD, said that if the publisher cannot provide the textbook, then SSWD is required to make it itself. She said this can be very time consuming, as some textbooks take up to 12 weeks to be converted to Braille. Jean-Pierre Bayard, director of Academic Technology and Creative Services, and professor of electrical and electronic engineering, said that if at least 70 to 80 percent of textbook orders for converted textbooks were placed on time, SSWD would be able to handle the rest, even if they are late. Repa said students and faculty members are invited to a Technology Initiative Forum, which will be held on Oct. 22 at 9 a.m. in the University Union Ballroom. Timeliness of textbook orders is one of many issues set to be discussed. Michael Spitler can be reached at mspitler@statehornet.com. Retrieved from: http://media.www.statehornet.com/media/storage/paper1146/news/2007/10/03/News/LateBooks.Affect.Student.Learning-3006332.shtml Announcement to Students about Accessible Technology: Dear Students: The University is committed to fostering a campus that supports the access and success of all Sacramento State students. The CSU Accessible Technology Initiative will help to ensure that campus information, technology and resources are accessible to all students, regardless of disability. A campuswide forum is scheduled on Monday, October 22nd from 9:00am to 10:30 am in Ballroom II of the University Union to discuss the Accessible Technology Initiative, and students are welcome to participate in this important discussion. A REMINDER TO STUDENTS WITH DISABILITIES: It is the responsibility of students with disabilities to self-identify and request needed disability-related accommodations in a timely manner by contacting Services to Students with Disabilities (SSWD), Lassen Hall Room 1008, 916-278-6955/916-278-7239 (TTY). All matters related to students with disabilities are treated as CONFIDENTIAL. Students are strongly encouraged to request accommodations as early as possible since it can take several weeks or more to facilitate requests (e.g. ordering alternative format textbooks can take 6 weeks or more), Communicate with your professors regarding your approved accommodations early in the semester to help contribute to your success in their courses. Please contact SSWD if you have any questions or concerns about your accommodations. IMAP Report Template 2008 52 MILESTONE: November 1, 2007: Final submission of the campus Instructional Materials Accessibility Plan (IMAP) Tasks Submit IMAP report to Chancellor’s Office Update IMAP based on Chancellor's Office comments, and 20072008 activities Resources Draft report; data from Bookstore, Coded memo AA 2007-04 for main topics IMAP letter from CO, IMAP draft, Person(s) Responsible Jean-Pierre Bayard, Melissa Repa, Larry Gilbert, Instructional Materials (IMAP) workgroup Melissa, Larry, JP, IMAP workgroup Project Due 11/1/2007 IMAP report due 8/15/2008 Project Status completed In progress Notes/ Comments This report was submitted based on draft IMAP submitted in June 2007; additional editing work is still needed to reflect additional tasks and plans completed; A final draft IMAP was sent in November, but the campus is revising the report based on IMAP letter received in Feb. 2008 and based on updated activities. MILESTONE: Campuses will implement the IMAP provisions related to timeliness of alternate formats for print-based instructional materials. These provisions should impact the timeliness of materials for the first academic term of Calendar Year, 2008. 1. A process for timely adoption of textbooks by faculty. Passage of procedures and request for support for timely adoption of printbased instructional materials Consideration of incentives for early textbook adoption IMAP Report Template 2008 Provost’s memo (Spring 07, Fall 07, Spring 08); Bookstore announcements Provost Sheley, ATI Team, Melissa Repa, Jean-Pierre Bayard, Larry Gilbert, Bob Buckley, Bruce Bikle Pam Parsons (Bookstore), Melissa Repa, JeanPierre Bayard, IMAP Memoranda seeking support sent by Office of Provost, and Faculty Senate Chair Spring 2008 Fall 2007 ongoing ongoing Executive Sponsor met with Bookstore Director and discussed potential incentives for early adopters. Bookstore currently provides a shared gift for departments that 53 subcommittee Raise awareness among faculty: Schedule ATI Forum to discuss impact of the Accessible Technology Initiative including need for timely adoption of textbooks PowerPoint, handouts, web page; feedback from forum. Establishment and announcement of deadlines to adopt print based instructional materials Bookstore helps establish deadlines; Memoranda sent to faculty describes deadlines per semester; Department Chairs’ meeting Discuss data requirements with CMS - instructional materials to promote early access to materials listings upon registration 2. A process for identification of textbooks for lateIMAP Report Template 2008 Melissa Repa, JeanPierre Bayard, Larry Gilbert, Bob Buckley, Bruce Bikle, student, faculty reps Pam Parsons (Bookstore), Department Chairs adopt on time. They also offered discounts for faculty and encouraged adoption on certain days Introductions by Provost and Faculty Senate Chair; FAQ 'briefing' portion and panel questions; plan for additional smaller forums targeted at specific groups 10/22/2007 November 15 for Spring courses, April 15 for Fall courses Admissions & Records Focus Reports for instructional materials listings Melissa Repa, Admissions & Records Focus group, Jeanette Norton, Administrative Computing Services Fall 2007 Provost memo (Spring 07); Bookstore Provost, Department Chairs, Melissa Repa, JP Starting spring 2007 To be reviewed annually ongoing ongoing Bookstore Director, SSWD Co-Director, and ATCS Director attended Department Chair’s meeting to announce deadlines; Meeting with Bookstore Director to discuss textbook adoption and development of plan to get faculty to adopt materials earlier Requested listing linking enrollment with instructional materials and students getting priority registration based on alternative formats; need to continue discussion; ACSmanager suggested that I seek Chancellor's Office support for any baseline changes This was also discussed during Chairs meeting; this issue needs to be further discussed, tracked, and clarified; 54 hire faculty. announcements Bayard, Pam Parsons, Faculty Senate Chair 3. A process for early identification of students with disabilities who require instructional materials to be provided in an alternate format. Implementation of Bookstore meeting in Pomona to discuss plan to encourage Emails, Hornet bookstore partnership to get materials Melissa Repa, alternate media Newspaper earlier (training cancelled). SSWD priority Allison Ehresman, eligible students to articles Starting Fall registration procedures have been in place Carol Houston Ongoing utilize early Orientation, 2007 for many years; we have been discussing (SSWD), IMAP registration and Student Affairs the topic of how to encourage students in workgroup, submit requests in alerts; IMAP workgroup timely manner Considering incentive SSWD would need to be able to track when Plan to explore to students for using TBA SSWD TBA students actually register among those who in fall 2008 priority registration; get early priority registration. Obtaining listing of This process is manual, and requires courses with students SSWD database, alternate media staff to look up contact with alternate format Admissions & SSWD, Bookstore, Starting Spring information, and search through hundreds Ongoing needs enrolled, and Records Focus Admissions data 2007 of pages instructional materials Reports lists MILESTONE: Fall Term, 2008: New courses and new course content, including instructional materials and instructional websites, will be designed and authored in a manner that incorporates accessibility. If incorporating accessibility is not possible or would constitute an undue burden, then a plan to provide an equally effective alternate form of access must be developed, documented, and communicated. Existing course content will be made accessible at the point of course redesign or when a student with a disability enrolls in the course. IMAP Report Template 2008 55 4. A strategy to increase faculty use of the campus learning management system (LMS) for delivering technology-enabled courses, and for posting syllabi and instructional materials online for traditional face-toface and hybrid or blended courses. Offer training in WebCT (now SacCT) including how to upload (accessible) documents Identify accessibility features in the campus LMS (WebCT (now SacCT)). A process to survey faculty and students regarding WebCT (now SacCT) accessibility. An evaluation process to determine if IMAP Report Template 2008 WebCT (now SacCT) ATCS, IRT, SSWD Fall 2008 In progress Training handouts online; syllabus templates ATCS Starting Fall 2007 ongoing WebCT (now SacCT) accessibility documentation from Chancellor’s office; internal testing documentation Cryssel Vera IRT, ATCS, SSWD Fall 2008 In progress survey of students & faculty (TBA) Cryssel Vera IRT, ATCS, SSWD Fall 2008 In progress To be developed Cryssel Vera IRT, ATCS, SSWD Spring 2009 Not yet started Test accessibility of WebCT (now SacCT) and develop potential workarounds to ensure accessibility; ATCS online course developers, new IRT instructional materials specialist (accessible tech) and others are involved in testing, etc. 56 instructional materials made available to students via faculty websites and the course management system (WebCT (now SacCT)) are made accessible. 5. A process to incorporate accessibility requirements in the purchase of digital or multimedia instructional materials (captions on videos, for example) Raise awareness and delineate roles and responsibilities related to classroom multimedia accessibility 6. A method to incorporate accessibility (where required) in the educational policy addressing course development and delivery Meet with Faculty Senate Chair to IMAP Report Template 2008 E&IT Procurement procedures were piloted in 20072008 David Shannon (Director of Procurement), Melisa Repa, Procurement workgroup, Tips for faculty regarding captioning; Classroom Captioning draft guidelines SSWD, IRT, ATCS Spring 2008 In progress This process is found in the Accessible E&IT procurement plan; currently, procurement processes apply to purchases above $50,000; applies to purchases above $15,000 in fall 2008; prioritizing and assessment of impact on campus of procurements is in development; faculty are asked to purchase videos that are captioned, to meet instructional materials accessibility requirements http://www.csus.edu/sswd/deaftips.html Captioning guidelines draft: www.csus.edu/sswd/ CaptioningClassroomGuidlinesDraft6.08.doc This will be further developed in 2008-2009; includes new course proposals University Policy manual Faculty Senate Chair, Melissa Repa, Spring2008 Completed Discussed with Faculty Senate Chair what should go through Senate and what does 57 discuss policy implications, future communications Draft new course proposal documentation and integrate accessibility into new course policy Draft or revise other policies and procedures affected by the IMAP JP Bayard, Bob Buckley New Course Accessibility Checklist IMAP workgroup Spring 2008 In progress TBA IMAP workgroup Fall 2008 Not yet completed Center for Teaching and Learning, ATCS, IRT, SSWD, Academic Departments (Arts & Letters, Math & Science, Social Sciences, Health & Human Services, Education, Engineering, Library, etc.) 7. A plan to support faculty in the creation of accessible course content Training provided on accessible course content – both face to face and online references Develop online tutorials to assist IMAP Report Template 2008 not need to. Once this is determined, we will work to send the issues directly to the appropriate committee chairs. Further development of policies and procedures is needed Additional student assistants, technical resources, and business resources might need to be identified in order to support faculty; Fall 2008 for all new courses and courses with students with disabilities enrolled This training has been in place throughout the 2007-2008 year. Online handouts; training schedule ATCS, SSWD, IRT Starting Fall 2007 Lynda.com ATCS, IRT, Chancellor’s Office Fall 2008 ongoing In progress Development of online tutorials may be deferred if Chancellor’s Office develops 58 faculty on how to make commonly-used document formats (web sites, PDF’s and PPT’s) accessible. Hire Instructional Materials Specialist to support faculty Teaching Using Technology (TuT) Institute 2008 focusing on accessibility and universal design of instruction, planned and implemented Announce services available from Instructional Materials Specialist (Accessible Tech) to and other program center Information Technology Consultants (ITCs), or other appropriate program center designees Develop an incentive program to encourage faculty to redesign their course materials in order to meet the accessibility IMAP Report Template 2008 these ITC Campus forums; New Faculty Orientation (scheduled); A Training sessions Teaching Using Technology (TuT) Summer institute – laptops or stipend Appointment date May 12 Melissa Repa, Doug Jackson (AVP, IRT) Spring 2008 Completed Center for Teaching and Learning Faculty Mentors and TuT Planning Committee; IRT, ATCS, May 27-30, 2008 Completed Doug Jackson, Cryssel Vera (IRT), Raymond Pina (ATCS), others Center for Teaching and Learning - Inform College ITCs and other appropriate program center designees of both training and software tools designed to test and repair electronic content based on their level of accessibility. Starting spring 2008 Ongoing ongoing ongoing The TuT program targets ~30 faculty each year and provides them with a one-time stipend or laptop for learning the methods and tools for producing accessible documents and for converting their course materials to accessible formats, and for 59 requirements. providing follow up training to their colleagues. Encourage faculty to complete tutorials on meeting accessibility prior to enabling them to post online materials on the learning management system. The Lynda.com tutorials are focused on web accessibility, but could be used by faculty who upload materials; a pilot WebCT (now SacCT) based course on web accessibility is also developed for those faculty with web page accounts. 8. Development of communication plan to inform campus about responsibilities regarding instructional materials access, and ATI Disseminate responsibilities regarding instructional materials access, and ATI to faculty and staff Provide information on accessibility and universal design at New Faculty Orientation IMAP Report Template 2008 Lynda.com, other online tutorials to be developed ATCS, IRT, HR? Fall 2008 ATI forum flyer, logo design, news article, ATI newsletter, website, email address Melissa Repa, Public Affairs staff, IT Project Manager Fall 2007 Provost’s Memo Provost, Faculty Senate Chair Starting Fall 2007 CTL, ATCS, SSWD August 2008 Deferred Completed; Ongoing Scheduled The online staff/faculty general campus newsletter included announcements about ATI events; a plan for strategic communications was coordinated with Public Affairs. A plan for communications included Bulletin announcement, email campaign, design logo, distribute flyers; web announcements; design ATI newsletter; will need to continue working with Public Affairs and IT Project Manager to ensure communications plan is effective Provost Office communicated the new guidelines and information on changing the campus culture in a way that facilitate the adoption of those guidelines. This is one way to increase awareness about course materials, and to train new faculty of the accessibility plan. 60 Training and plan for equally effective alternative access needs to be developed and publicized. 9. An evaluation of the overall effectiveness of the campus IMAP. Further development of an assessment plan for ATI IMAP SSWD Building a Team presentations IMAP report template, IMAP letter from CO, SSWD, TBA Ongoing ATI Steering Committee, IMAP subcommittee, Assessment office? IMAP subcommittee SSWD workshops to department faculty feature information on best practices for reasonable accommodation, roles and responsibilities, etc., In progress Fall 2008 ongoing Progress reports are submitted to the Executive Sponsor annually, using the format specified by the Chancellor’s Office. This priority was not fully addressed in 2007-2008, and the IMAP subcommittee is still identifying processes, budgetary, and other considerations necessary to implement the evaluation process in the future. Data collected for this Year 2 report (e.g. data collection of textbook data; Institutional data on campus climate; data collection of students with disabilities using alternative media, etc.) was compiled by members of the IMAP and submitted to Executive Sponsor for review. A meeting with the newly established Assessment Office is recommended to discuss qualitative and quantitative data needed; Data collection on faculty development of instructional materials and student and faculty satisfaction could be developed A process to identify key instructional materials that need to be retrofitted to make accessible. Process maintained at Dept level. Process should IMAP Report Template 2008 61 be the same for all. 10. Identification of all campus personnel involved in implementing or overseeing the campus IMAP List of subcommittee members and campus personnel involved in implementing IMAP A process to identify faculty liaisons To be developed (including Teaching Using Technology (TuT) and other faculty) in each college who are aware of accessibility requirements and procedures so that they can disseminate information to colleagues, and help train (like San Jose’s Accessibility faculty in residence program?) IMAP Report Template 2008 Co-Chairs: JP Bayard, Mark Stoner (CTL) Ongoing Ongoing Cryssel Vera IRT, CTL, Ongoing ongoing ATI IMAP subcommittee will continue to meet to ensure that each university department is doing its part; relationships and work practices still need to be built. The campus needs to improve accessibility of instructional materials, and requires a great deal of motivation from both high level administrators, and faculty at large. 62 Draft New Course Instructional Materials Accessibility Checklist INSTRUCTIONS: Please mark an “X” next to the item if you use the material type in your course. Leave the response blank if you do not use this type of instructional material. If you need help to fulfill the accessibility requirement, please contact ati@csus.edu or the Help Desk at (916)278-7337 for support. Note: Instructional materials (e.g. textbooks, course readers, course web pages, library reserves), to the extent possible, must be accessible to students with disabilities at the same time as they are available to other students enrolled in that program, as required by Executive Order 926, the CSU Board of Trustees Policy on Disability Support and Accommodations, Sections 504 and 508 of the Rehabilitation Act of 1973, as amended, and other applicable federal and state laws. If it is not possible to obtain an accessible version of the instructional material and the material is essential to the teaching of your course, you must document a plan to provide an alternative means of access to allow individuals with disabilities to obtain access to the information. Paper-Based Print Materials: 1. Textbook(s) are ordered 8 weeks prior to the first day of class to allow adequate time for potential students to arrange alternate formats such as books on tape or Braille. 2. If I use a recommended list of reading materials, it will be clean, readable, and available for potential conversion into alternate formats 8 weeks prior to using it in class, or it will be available in accessible electronic format (e.g. see http://www.aph.org/louis.htm for database of accessible formats). 3. My Class Handouts and Tests are available for conversion into alternate formats at least 1 week prior to their use, or are available in accessible electronic formats. (e.g.: myclassnotes.doc) 4. If I use Library Reserve Materials, they will be available for conversion into alternate formats for potential students at least 2 weeks prior to using them in class, or they will be available in electronic text format 5. My syllabus is available in electronic text format and is posted on the WebCT (now SacCT) learning management system or on another web server Electronic Instructional Materials: 6. If I use PDF documents, they will be made accessible by using “tags” and verified using the accessibility checker in Adobe Acrobat, per Section 508 standards (e.g.: see http://www.csus.edu/training/handouts/workshops/creating_accessible_pdfs.pdf). 7. If I use a class web site, it will be designed for accessibility [recommend using web templates to meet the web accessibility standards of Section 508 standards] (e.g.: see www.csus.edu/web/gettingstarted.html). 8. If I use PowerPoint presentations, they will have an electronic text document of the outline, the graphics will be described in alternate text, and the audio will include a transcript (e.g.: see http://www.calstate.edu/accessibility/tutorials/powerpoint.shtml). Multimedia Materials: 9. If I use recorded Lectures, Pod Casts, and other audio, they will have a text transcript, per Section 508 standards (e.g.: see http://www.webaim.org/techniques/captions/#transcripts). 10. If I use Images/Slide Show/Overheads, they will have alternate text described versions, per Section 508 standards (e.g.: see http://www.webaim.org/techniques/images/). 11. If I use videos or DVDs, including web-based videos, they will be captioned, per Section 508 standards (e.g.: see http://www.webaim.org/techniques/captions). 12. There are other elements of my instructional materials not on this list that I would like more information about. Please list (e.g. software) Submitted by (Name) Department/College Phone Date Distribution: This Checklist attachment should be forwarded to your Dean's office along with the Course Change Proposal Form A. Please email an electronic copy of this form to ati@csus.edu by the Dean's office after it is approved at that level. IMAP Report Template 2008 63