Massachusetts Department of
Elementary and Secondary Education
75 Pleasant Street, Malden, Massachusetts 02148-4906
Telephone: (781) 338-3700
TTY: N.E.T. Relay 1-800-439-2370
November 15, 2012
Veryl Anderson, Executive Director
Professional Center for Child Development
Day Program
32 Osgood Street
Andover, MA 01810
Re:
Mid-cycle Review and Verification of previous Program Review Corrective Action Plan
Dear Ms. Anderson:
Enclosed is the Department of Elementary and Secondary Education’s (“Department”) Midcycle Report based upon the Mid-cycle review conducted in your private school program in
November 2012. This Mid-cycle Review Report contains the Department's findings regarding
the implementation status and effectiveness of corrective steps taken in response to your
previous Program Review Report issued on October 12, 2010. This report also includes a report
on the status of implementation for new state or federal special education requirements enacted
since your program’s last Program Review.
We are pleased to indicate that the Department has found your program’s approved Corrective
Action Plan to be substantially implemented and effective in remedying previously identified
noncompliance issues. Additionally, we have determined that your program is in substantial
compliance with any new state or federal special education requirements enacted since your last
Program Review. You and your entire staff are to be congratulated for your efforts in
implementing all necessary improvements. Your program will now receive an updated status of
“Full Approval.” This approval shall remain in effect for three (3) years and will be contingent
upon continued compliance with all regulations contained within 603 CMR 28.00 “Special
Education Regulations” and 603 CMR 18.00 “Program And Safety Standards For Approved
Public Or Private Day And Residential Special Education School Programs.” The Department
may change this approval status at any point during this three-year period if circumstances arise
that warrant such a change.
The Department will notify you of your program’s next regularly scheduled Program Review
several months before it is to occur. At this time we anticipate the next routine monitoring visit
to occur sometime during the 2015-2016 school year, unless the Department determines that
there is some reason to schedule this visit earlier.
Page 1 of 2
Please be advised that the attached Department Approval Certificate must be
conspicuously posted in a public place within the program as required by 603 CMR 28.09.
Your staff's cooperation throughout these follow-up monitoring activities is appreciated. Should
you require additional clarification of information included in our report, please do not hesitate
to contact the Onsite Team Chairperson at 781-338-3713.
Sincerely,
Helen M. Murgida, Mid-cycle Review Chairperson
Program Quality Assurance Services
Darlene Lynch, Director
Program Quality Assurance Services
c:
Mitchell D. Chester, Ed.D., Commissioner of Elementary and Secondary Education
Len D’Innocenzo, Chairperson, Board of Directors
Linda Sliwoski, Local Program Review Coordinator
Encl.: Mid-cycle Review Report
Full Private School Approval Certificate, Expiration Date: August 31, 2016
Page 2 of 2
MASSACHUSETTS DEPARTMENT OF
ELEMENTARY AND SECONDARY EDUCATION
PRIVATE SCHOOL MID-CYCLE REVIEW
PROFESSIONAL CENTER FOR CHILD DEVELOPMENT
DAY PROGRAM
MID-CYCLE REVIEW REPORT
Previous Program Review Corrective Action Plan Submitted on November 9, 2010
Progress Reports Submitted on Not Applicable
Mid-cycle Onsite Visit Conducted on November 5, 2012
Date of this Report: November 15, 2012
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 1 of 12
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

Selected Approved Private School Program Mid-cycle Review Criteria
2.2 Approvals,
Licenses,
Certificates of
Inspection
18.04(1);
28.09(2)(b)(5);
28.09(5) (b);
28.09(6) (b, c)

2.3 EEC
Licensure
102 CMR 3.00
(Residential
Programs
only)

Documentation
Observation
Documentation
Professional Center for Child
Development submitted and
has posted all current
approvals, licenses, and
certificates of inspection by
state and local agencies as
required.
Professional Center for Child
Development is a Day
Program that does have a
current EEC regular license to
operate a large group and
school age child care program.
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 2 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
6.1 Daily
Instructional
Hours
603 CMR
27.04
&
6.4 School
Days Per Year
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented


Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation
Documentation
Professional Center for Child
Development submitted a
completed Learning Time
Worksheet that ensures that
each student receives the
minimum instructional hours
for an 11 month program and
operates the minimum number
of days for an 11 month
program as required.
Interviews
28.09(5)(a)

Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

603 CMR
27.05(2);
28.09(9)(a)
8.5 Current
IEP & Student
Roster
Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Documentation
Student Records
Interviews
Professional Center for Child
Development has on file a
current IEP for each
Massachusetts enrolled student
that has been issued by the
responsible public school
district and consented to and
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 3 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

11.3
Educational
Administrator
Qualifications

Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

Documentation
Interviews
dated by the student’s
parent(s) as required.
The Educational Administrator
meets the required
qualification to serve in this
position.
28.09(5)(a);
28.09(7)(a);
603 CMR
44.00
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 4 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
11.4 Teachers
(Special
Education
Teachers and
Regular
Education
Teachers)
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented


Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation
Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

Documentation
Interviews
All teaching staff have
teaching licenses or current
waivers appropriate to meet
the needs of the population
being served as most recently
approved.
18.05(11)(f);
28.09(5)(a);
28.09(7)(b, c);
34 CFR
300.321
11.5 Related
Services Staff

Documentation
Interviews
28.09(7)(d)
All related service providers
are currently certified, licensed
or registered in their
professional area as required.
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 5 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
11.6 Master
Staff Roster
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented


Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation
Documentation
Professional Center for Child
Development submitted a
master staff roster for every
position within the program
that corresponds to the last
approved Program Budget as
required.
Professional Center for Child
Development does not serve
secondary school age students.
Interviews
Not Applicable
M.G.L. c. 269,
§§ 17 through
19
20 Bullying
Prevention and
Intervention
M.G.L. c. 71, s.
37H, as
amended by

Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

28.09(7)
19 Anti-Hazing
Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Documentation
Interviews
Professional Center for Child
Development has amended its
handbook/admission material
to include an age-appropriate
summary of their Bullying
Prevention Plan as approved
by the Program’s Board of
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 6 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting

Directors and included a
description of how it was
distributed. The program also
submitted a description of the
professional development plan
developed by the program for
all staff for the 2012-2013
school year and provided
evidence of its implementation
including dates, format used,
and sign-in sheets indicating
staff attendance.
Chapter 92 of
the Acts of
2010. M.G.L.
c. 71, s.
37O(e)(1) &
(2). M.G.L. c.
71, s. 370(d).
Identified Areas of Non-Compliance from the 2009-2010 Program Review or Other Areas of Concern
8.4 Program
Modifications
and Support
Services for

Documentation
Student Records
During the last Program
Review, Professional Center
for Child Development had
developed a policy for serving
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 7 of 12
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation


M.G.L. c. 71A;
Title VI
18.05(5); 603
CMR 46.00
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance
limited English proficient
students (LEP); however, the
policy did not include all of
the requirements as listed in
this criterion.
Limited
English
Proficient
Students
9.4 Physical
Restraint
(Day programs
only)
Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
During the Mid-cycle Review,
the Program submitted a
policy for serving LEP
students that now includes all
of the requirements as listed in
this criterion.

Documentation
Interviews
At the time of the Program
Review, Professional Center
for Child Development had a
restraint policy; however,
review of documentation and
interviews indicated that while
one staff member had been
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 8 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

fully trained in Crisis
Prevention Intervention (CPI),
that staff member did not have
a current certificate.
11.1 Personnel
Policies and
Procedures

Documentation
Interviews
The Program submitted
evidence that two staff
members have current
certification in Safety-Care
Behavioral Safety Specialist
Training in which staff learn to
intervene professionally and
therapeutically, using a safe,
straightforward, effective
approach designed to prevent
or reverse escalation and avoid
restraint if possible.
Professional Center for Child
Development had developed a
written personnel policies and
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 9 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

Manual
18.05(11);
18.05(11)©
(1); 28.09(7);
28.09(11)(a);
M.G.L. c. 71, §
38R; ESE
Advisory on
CORI revised
5/7/07
Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

procedures manual; however,
the personnel policies and
procedures did not include the
following as required:
 Procedures for discipline
of staff did not include
involuntary termination;
 Procedures for handling
staff complaints did not
include timelines; and
 Plan for using volunteers
and interns was
incomplete.
At the time of the last
Program Review, these
policies were awaiting
approval from the Board of
Directors.
The Program submitted the
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 10 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

12.1 New Staff
Orientation
and Training
18.05(11)(g, i);
28.09(7)(f)
Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

Documentation
Interviews
revised and approved
Employee Handbook which
now contains all required
elements and a sign-in sheet
indicating that all staff have
been trained in the revised
policies.
At the time of the Program
Review, documentation and
personnel records revealed that
Professional Center for Child
Development provided the
required training for new staff
orientation; however, in the
past, all trainings were not
documented in personnel
records to show that the staff
participated prior to their
direct care responsibilities
with students. Also, a revised
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 11 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Criterion
Number
and
Topic
Implementation
Status of
Requirements
or
Corrective
Action Plan
Determined
to be
Substantially
Implemented
Method(s) of
Verification
Comments Regarding
Corrective Action Plan
Implementation

Corrective
Action Plan
Determined
to be Not
Fully
Implemented
or
Additional
Issues
Identified
Findings Regarding
Incomplete
Implementation of
Approved Corrective
Action Plan or
Identification of
Additional Issues of
Noncompliance

staff orientation checklist was
being implemented for all new
employees.
During the Mid-cycle Review,
documentation submitted,
including sign-in sheets with
dates and names of instructors,
indicated that new staff have
participated in all mandated
trainings as required prior to
being assigned direct care
duties with students.
Professional Center for Child Development Day Program Mid-cycle Review Report
November 15, 2012
Page 12 of 12
Further Corrective Action
Ordered by the
Department of Elementary
and Secondary Education
and Timelines for
Implementation and
Further Progress
Reporting
Commonwealth of Massachusetts
Department of Elementary and Secondary
Education
PROFESSIONAL CENTER FOR CHILD
DEVELOPMENT
DAY PROGRAM
A PRIVATE SPECIAL EDUCATION PROGRAM OPERATED PURSUANT TO
603 CMR 18.00 AND 28.09
32 Osgood Street
Andover, MA 01810
Program Rate Based on: 14 Students
Approved Enrollment: 14 Students
Day Program
Summer Program
Residential Program
10 month program
11 month program
12 month program
APPROVED STUDENT:LICENSED EDUCATOR RATIO: NA
APPROVED STUDENT:LICENSED EDUCATOR:AIDE RATIO: 7:1:2
APPROVAL STATUS
FULL APPROVAL
Expires on: August 31, 2016
The current approval is a result of a Mid-cycle Review conducted in the 2012-2013 school year
and the next review is scheduled for the 2015-2016 school year.
HELEN MURGIDA, EDUCATIONAL SPECIALIST, PROGRAM QUALITY ASSURANCE
SERVICES
NINA M. MARCHESE, SUPERVISOR, PROGRAM QUALITY ASSURANCE SERVICES
DARLENE A. LYNCH, DIRECTOR, PROGRAM QUALITY ASSURANCE SERVICES
DATE
ISSUED:
11/15/12