ICC Report for Retreat June 2014

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Internationalizing
the Campus
Committee
“The process of integrating an
international/intercultural dimension into the
teaching, research, and service functions of the
institution” (Knight, 1994)
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Mary Beth Kenkel, PhD, CoPLA, Chairperson
Randall Alford, PhD, Student Affairs
Monica Baloga, PhD, Institutional Effectiveness*
Judith Brooke, ISSS/Enrollment Management
Ali Faisal, Advancement
William Gabrenya, PhD, CoPLA
Tom Marcinkowski, PhD, QEP2
Korhan Oyman, PhD, CoA (Aug – Dec)
Henry Perez, PhD, CoB
Stephen Rice, PhD, CoA (Jan – May)
Muzaffar Shaikh, PhD, CoE
Wes Sumner, Marketing & Communications
Hamid Rassoul, PhD, CoS
Viviana Iduate, Administrative support
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Continue faculty and staff training on cross-cultural
competencies
Continue including international content in university
communications
Develop the Do You Know series for cultural learning
Encourage more study abroad
Add opportunities for domestic and international students to
develop cultural competencies
Develop an International Living/Learning residence hall
Gather support and potential donors for a Center for Global
Engagement
Conduct a survey of the international alumni
Consult on the development of a QEP2 focused on students’
cross cultural competencies
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Two trainings-December
and March
Intensive 5 hour
experiential training
29 front-line staff
Conducted by FIT’s Institute
for Cross Cultural
Management (ICCM)
Focus: cross cultural
understanding and skills
Pre-training meeting with
supervisors
“Loved the class – 5 hours felt like
one hour!”
Training
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Participants rated the
training very positively
and felt it should be
extended to faculty and
students
Participants showed
positive attitudinal shifts,
and willingness to
withhold judgment and
utilize cultural cues in
dealing with students
“I liked the self-awareness activity
because it helped identify lenses that
skew my perception.”
Results
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Human Resources should
incorporate cross-cultural
competence training into
the new employee
orientation
Human Resources should
develop a cross cultural
competence online
module that all current
faculty and staff should be
required to complete
ICC Recommendations
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Human resources should
develop an online
resource of FAQs related
to cross cultural
competence for use by
staff and faculty
FIT’s ICCM would be an
ideal partner for these
initiatives
ICC Recommendations
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Luncheon and
Presentation for the
College of Engineering
Faculty
Approximately 75
attended
Brief presentations on ICC,
ISSS, and international
students in the classroom,
and then Q & A.
Lunch and Learn
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47 participants filled out
evaluation forms
Everyone was happy with
the organization and
setting for event.
While generally positive, ,
some participants
indicated that they
wanted more specific
information/guidance for
dealing with international
students issues
Results
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Q1: Future luncheons of this
kind need to include these
additional topics:
More on cultural
differences
How to deal with student
cheating
More information about
support services
More on how to resolve
conflict when cultural
standard clash
More on specific
activities/programs
Faculty’s Recommendations
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Q2: To better prepare faculty
to teach international students,
what additional faculty
resources,do you think would
be helpful?
Professional exchange
programs with overseas
universities
Additional instruction for
faculty regarding legal
requirements/documentati
on
Lectures about culture –
country by country
International movies
Faculty’s Recommendations
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Q3: What additional resources
would improve the academic
success of international
students?
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Testing element of the TOFEL are
not working right, they pass but
cannot communicate effectively
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Resources to help improve
writing/technical writing skills
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Better language prep / more ESL
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Better advising (that’s on us!)
getting students to mix more.
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More on the other aspect of
internationalization
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Cultural awareness programs
Faculty’s Recommendations
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Hold two faculty trainings
per year
Separate by college
Fall – CoPLA
Spring- CoB and COA
together
Incorporate suggestions
from the CoE faculty
training
ICC Recommendations
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Continue the faculty and staff
trainings
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2 trainings per year for each group
Required funding
Promote viewing of new and
acquired webinars on working
with international students
Add opportunities for
domestic and
international students
to develop cultural
competencies
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Cultural Ombudsman
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Faculty & Staff Training
Recommendations
RAs training in Fall 2014
Increase international
content in courses and
research experiences
Continue the Do You Know
segments through multiple
media
Student Education Recommendations
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