Longwood University Social Work Program Field Education Handbook 1 Table of Contents Longwood University Mission Statement…………………………………… 4 Social Work Program Mission Statement, Goals and Objectives…………… 4 Field Education Purpose and Learning Objectives……………………………6 A. Field Education Application and Placement Process Outline of Field Application Process……………………………………….. Field Application Submission and Due Date…………………………….... Reviewing and Processing Applications…………………………………… Finalizing Agency Placements……………………………………………..... Junior and Senior Placement in the Same Agency……………………….... Appeal by Student to Change Field Placement…………………………..... Selection of Agencies and Field Instructors………………………………… Recommended Functions of Field Instructors……………………………... Student Employment in a Field Position………………………………….... 8 9 9 9 10 10 10 11 12 B. Field Education Instruction and Assessment Process Student Responsibilities……………………………………………………… Field Hours……………………………………………………………………. Attendance and Time Logs………………………………………………….. Process Recordings…………………………………………………………… Journals………………………………………………………………………… Additional Forms and Schedules…………………………………………… Field Instructor and Agency Responsibilities……………………………… Faculty Field Liaison Responsibilities………………………………………. 12 12 12 13 13 13 14 15 C. Field Education Administration Program Responsibilities……………………………………………………... Program Evaluation…………………………………………………………… Field Instructor Training and Orientation…………………………………... Ongoing Training……………………………………………………………… 15 15 15 16 D. Risk Management Statement of Liability Insurance Coverage…………………………………. Automobile Insurance Form…………………………………………………. Risk Management Precautions for Social Workers………………………… Health Related Risks………………………………………………………….. Environmental Considerations………………………………………………. 16 17 18 18 18 E. Appendix Junior Field Application Form……………………………………………….. Senior Field Application Form……………………………………………….. Field Checklist of Requirements……………………………………………... Resource Reminders and Contacts…………………………………………... Memorandum of Understanding…………………………………………….. Sample Time Sheet…………………………………………………………….. Logs and Personal Journals…………………………………………………... 21 23 25 26 27 28 31 2 Written Assignments and Writing Skills……………………………………. 31 Professional Behavior in Field Placement…………………………………... 31 Student Processes Recording Formats………………………………………. 32 Process Recording Samples…………………………………………………… 34 Field Assignment Information Form………………………………………… 37 Student Field Visit Form……………………………………………………… 38 Faculty Liaison Field Visit Form……………………………………………… 39 Field Instruction Plan………………………………………………………….. 40 Example Field Instruction Plan………………………………………………. 42 Social Work Student Junior Field Evaluation Form………………………… 44 Social Work Student Senior Field Evaluation Form…………………………..50 F. Code of Ethics: National Association of Social Workers .........................57 3 Longwood University Mission Statement Longwood University, founded in 1839, is a medium-size, state-assisted, comprehensive university offering programs leading to the bachelor’s and master’s degrees. Longwood, coeducational and largely residential, offers courses both on the main campus and at educational sites in other locations. As a state-assisted institution of higher education, Longwood is committed to the principles of equal opportunity and affirmative action. The primary educational objective of Longwood University is to provide baccalaureate and graduate degree programs. Its strong commitment to the liberal arts is reflected in its General Education requirements for all students and in its sponsorships of degree programs in the humanities, fine arts, social sciences, natural sciences, and mathematics. In addition to education, the university offers professional and preprofessional programs in such areas as business, social work, and therapeutic recreation. Longwood also maintains cooperative programs with other institutions of higher learning. Longwood is dedicated to the total education of its students and seeks to provide an atmosphere supportive of individual development. Through the offices o the Vice President of Academic Affairs, Vice President for Student Affairs, Deans, and the Learning Center, Longwood is committed to the intellectual, social, personal, and career development of each student. Longwood’s strong commitment to public service and economic development, primarily for the citizens of Southside Virginia, is reflected in a variety of programs and services. These include Continuing Education programs, the Small Business Development Center, and an extensive calendar of public lectures, concerts, art exhibits and performances. Additional services include the provision of campus facilities for use by community groups and the encouragement of community service by faculty, staff, and students. Social Work Program Mission Statement The mission of the Longwood University undergraduate Social Work Program is to prepare practitioners who have the foundation of social work knowledge, theory, and research through a strong liberal arts based education; to prepare competent and effective generalist practitioners who become citizen leaders in their respective communities, while representing and empowering oppressed individuals, groups, and communities to improve the quality of life; to reduce the inequalities in society through the use of social justice strategies and effective practice; and to contribute the knowledge base of practice, research, and theory development about the needs of diverse populations served by professional social workers. 4 Program Goals and Objectives Goals: 1. Provide strong liberal arts based education that incorporates coursework from the natural sciences, humanities, social sciences, mathematics and computer sciences. 2. Provide guided Field Instruction experiences that promote the delivery of effective services to diverse populations. 3. Provide social work curricula that build on the knowledge and skills acquired in the liberal arts education and that focuses on research, knowledge, theories and skills that develop effective generalist social work practitioners. 4. Encourage understanding and respect for the person-in-environment conceptualization, diversity, inequalities and the changing needs of a complex society, and use this information to address social injustices. 5. Support faculty and student research and knowledge building to ensure excellence in learning and teaching. Objectives (EPAS): 1. Communicate effectively, both orally and in writing, with diverse constituencies. 2. Think critically and apply analytic skills in understanding current issues in providing effective services to diverse clientele. 3. Use current technology to locate and disseminate information. 4. Understand the biological and psychosocial developmental stages of individuals. 5. Recognize the importance of diversity and its implications for effective social work practice. 6. Understand the core values that form the basis of the profession of Social Work to include service, social justice, dignity, and worth of the person, importance of human relationships, integrity, and competence. 7. Integrate knowledge, skills and abilities to provide direct and indirect services in diverse practice settings. 8. Use information gained from continuous self-assessment to recognize when changes in behavior and practice are needed. 9. Enable faculty to engage in research, practice, and other knowledge building activities. 10. Synthesize and use various theoretical approaches in understanding the needs of clientele and in the provision of services to clientele at the micro, mid and macro levels of practice. 11. Conduct and understand the results of research projects and apply the information to practice settings of diverse sizes. 12. Present self in a professional manner. 13. Recognize the impact of oppression and discrimination on such groups as women, gays and lesbians, older Americans, disabled, African-Americans, Hispanics, Native Americans and other groups identified as being treated in an inequitable manner in society. 14. Use knowledge and skills to reduce inequalities and injustices in society. 5 Field Education Purpose and Learning Objectives: Generalist Perspective Field education in social work is a critical component in the completion of student training. The purpose of field education at Longwood is to assist students in integrating social work program goals and objectives through applied field education training and experiences. Upon completion of coursework and field education, students should meet expectations as entry level generalist social work practitioners. Field education learning objectives are part of the evaluation criteria for both junior and senior field internships. Students are provided structured opportunities in agency settings. Students apply and refine social work practice knowledge and skills through direct contact with individuals, families, small groups, communities and organizations. The combined junior and senior field experiences provide students comprehensive, in depth training in the skills of generalist professional social work practice. Juniors and seniors complete almost identical processes for entry into field education. However, senior field requires more placement hours and greater depth and competence in the completion of learning objectives. Learning Objectives 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Upon completion of junior field education, the student will be able to: Demonstrate an understanding of the role of a generalist social worker. Utilize and adhere to the NASW Code of Ethics. Focus on strengths, capacities, and resources of client systems in relation to the broader environment. Demonstrate awareness of the agency, its purpose, policies, procedures and service populations. Apply beginning skills in collecting and assessing information in planning service delivery. Identify resources within the community and assess for appropriate needs. Demonstrate beginning skills in engaging clients in appropriate working relationships. Demonstrate beginning skills in applying empirically based interventions utilizing a generalist social work perspective. Make appropriate use of weekly supervision from the field instructor. Demonstrate the ability to integrate social work theory into direct social work practice. Demonstrate the beginning phases of self-awareness as it relates to the profession of Social Work. Use interpersonal skills in a professional manner. Set priorities, complete tasks, organize work, and manage time effectively. In addition to the above objectives, upon completion of senior field education, students will be able to: 1. Select, implement, monitor and begin to evaluate trough agency guidelines intervention strategies for generalist practice with diverse populations. 6 2. Utilize theory and research to guide and evaluate generalist social work practice. 3. Independently and with weekly supervision perform the day to day tasks of the generalist social work practitioner. 4. Examine one’s own values and ethics and the importance of continued professional development 5. Understand and develop the phases of social work practice from the beginning of the services to termination. 7 A. Field Education Application and Placement Process OUTLINE OF FIELD APPLICATION PROCESS FOR STUDENTS Application for field instruction experience is submitted to the Field Coordinator by the end of the 4th week of the fall semester for students who plan to do field work in the spring and by the 4th week of the spring semester for students who plan to do field work in the summer. A one-on-one meeting is scheduled with the Director of Field Education to determine student interests and to discuss placement options. Student is notified of potential placement by Director of Field Education. Student will be instructed to contact the agency for an interview. Student will notify Director of Field Education regarding the outcome of the interview. By the end of November/April, the Director of Field Education will review required documentation of placements that are being considered by students and make notification of official placement decisions. Director of Field Education will discuss final placement decisions with Program Coordinator and faculty. 8 FIELD APPLICATION PROCESS Field Application Submission and Due Date The Field Application process, for Junior and Senior placements, begins with the distribution of information regarding field education via email and in SOWK 330 and 430 for students applying for placement the following semester. Applicants for placement in the spring semester must submit completed applications to the Director of Field Education by the end of the fourth week of the fall semester. Applicants for summer placement must submit their applications by the end of the fourth week of the spring semester. There are no placements in the fall semester. Applications for Junior or Senior Field Education are in the Appendix. Reviewing and Processing Applications By the last week in September, the Director of Field Education will notify the Program Coordinator and faculty of the number of field education applications received from the students for the spring semester. By the third week in February, the Director of Field Education will notify the Program Coordinator and faculty of the number of field education applications received from the students for the summer semester. Shortly after applications have been submitted to the Director of Field Education, students will be given a scheduled appointment to meet with the Director of Field Education to review the application, the student’s interests in social work, and the individual issues such as location, travel, and the like. After students have met with the Director of Field Education, they will be notified individually to contact a particular agency for an initial interview. Students will follow up with the Director of Field Education regarding Program Coordinator and faculty to inform them of the initial student assignments; and meet with the Program Coordinator and faculty to inform them of the initial student assignments; and meet with them again immediately after placement decisions are finalized, but no later than thirty days before the current semester ends, to discuss the assignments of faculty liaisons for the pending cohort of student interns. Finalizing Agency Placements The Director of Field notifies each student when his/her placement has been finalized. Placements are finalized by the Director of Field Education based on mutual agreement among the student, the agency, and the Director of Field Education, and completion of appropriate forms by the student and the agency, particularly the Memorandum of Understanding (in the Appendix). Any student not receiving a confirmed placement within the specified time period will continue to work with the Director of Field Education to secure a placement. Before the end of a given semester prior to placement, students who have been placed will 9 receive a final briefing to include a discussion of Field Education policies and procedures and integrative seminars. Junior and Senior Placement in the Same Agency The program discourages duplicate placements for juniors entering the senior field education process. However, in special circumstances as determined by the Director of Field Education in consultation with the Program Coordinator, students may complete a placement in the same agency under the following conditions: Placement in a different unit of the agency. Focus on a different population or a different set of services to the same population. If working with the same population and providing the same types of services, focus on assignments and activities that differ from the junior placement and clearly demonstrate compliance with senior level learning objectives. Appeal by Student to Change Field Placement Any student appealing their assigned field placement must submit a letter of justification and explanation to the Director of Field Education. If the Director of Field Education denies the appeal, the student may submit their request to the Social Work Coordinator. If the Program Coordinator denies the appeal, the student may submit the appeal to the Department Chair. If the Chair denies the appeal, the student may submit the appeal to the Dean of the College of Education and Human Services. In all cases, Longwood University Policy applies. Selection of Agencies and Field Instructors The Social Work Program’s Director of Field Education is responsible for the overall functioning of the field education process. This responsibility includes selecting agencies and field instructors; coordinating the training of new and continuing field instructors; selecting and placing students in agencies; coordinating the evaluation of agencies, field instructors and students; and ensuring the compliance of field agencies and field instructors with program requirements and objectives. When possible, both junior and senior field agencies will meet the criteria below, although senior field placements are always held to these standards. Agencies and field instructors are integral parts of social work field education. As such, selection is based on the following criteria: Agencies: Staff and administration with a commitment of professionalism in social work. Staff with experience and training in social work practice and field instruction. A commitment to professional social work values and ethics Adequate physical (work space, telephone, office supplies, etc.), human resources (clerical support, supervision, instruction, etc.), and training to assist students in meeting educational goals and objectives. 10 Acceptance of the contractual agreements that are required by Longwood University and the Social Work Program. Allow field instructors to participate in periodic training and orientation regarding Longwood’s program objectives and requirements. Offer students activities and experiences that are compatible with the student’s educational goals and objectives and with generalist social work practice. Field Instructors Careful judgment is given to the selection of Field Instructors. Qualifications based on program CSWE requirements and the goals and objectives of Longwood’s Social Work Program are applicable. Possess a CSWE accredited baccalaureate or master of social work degree (with the preference of at least two years of post-degree experience). Capacity to provide both instruction and training to students in the fundamentals of generalist social work practice. Commitment to the field education process as described by Longwood’s Social Work Program. Recommended Functions of the Field Instructor Include: Provide student with structured and organized orientation to the agency and its programs. Assist student in the development and completion of forms and instruments related to the field education process and learning objectives. Provide students with appropriate work resources (schedule, office, desk, supplies, telephone, etc.) as required to meet the student’s educational objectives. Participate in a minimum of two meetings with the student and faculty liaison to evaluate and assist the student in meeting learning objectives and program requirements. Meet with student on a regular basis, a minimum of one hour a week, to provide educational instruction, feedback about performance, and professional guidance. Assist student in applying the generalist model of social work practice. Assist student in learning fundamentals of social work practice and the phases of social work intervention applicable in the agency. Assist student in integrating social work theory and knowledge into practice skills and activities. Provide evaluative feedback to faculty liaison and/or Director of Field Education regarding their participation in the field education process with Longwood’s social work program. Participate in periodic training and orientation regarding Longwood’s program objectives and requirements. 11 Student Employment in a Field Placement While it is acceptable for students to receive educational or training stipends from an agency in which she/he is completing field education, it is the general policy of the social work program that students not participate in paid employment in an agency in which she/he is receiving field education. In instances in which it is necessary for a student to complete field education in a place of employment, the following guidelines apply: The student must not be places in the same unit or be involved in the same activities for which he/she is paid as an employee. The student must be supervised or receive field instruction from a person other than his/her official supervisor as a paid employee. The learning objectives and policies of the program remain in full force throughout the field education process. Termination of a student’s employment that influences the student’s field placement in an agency must be discussed with a faculty liaison. B. Field Education Instruction and Assessment Process The placement of a student in an agency for field instruction by the Social Work Program occurs under the guidance of the Director of Field Education, the faculty liaison, and a field instructor. This relationship calls into action a number of reciprocal roles and responsibilities. The acceptance of a student to an agency field placement is viewed as a contract and indicates that a number of agreements have been made between the agency, the program, and the student. A number of instruments are used to evaluate student progress in the field; each instrument is listed below with the person(s) responsible for its completion. Student Responsibilities All students are expected to conduct themselves professionally and in accordance with the rules and regulations (policies) of the agency, the social work program, and the Values and Code of Ethics of the social work profession (Code of Ethics is in Appendix). Additional responsibilities include: Field Hours Juniors must complete 180 hours in the field and seniors must complete 500-600 hours. These hours are usually completed within one semester or the summer session. Juniors must be in their placement a minimum of 8 weeks. Seniors will remain in their placement through the last day of classes for that semester. Attendance and Time Logs Students are expected to develop a work schedule with their field instructor. Students are expected to comply with the schedule and to document attendance via a time log 12 (see Appendix). School holidays may not apply to a student’s field schedule if an absence causes a serious interruption in training and/or the services a student may be providing to clients as part of an internship. Process Recording (Forms is in Appendix) A process recording is an important tool in the field education process. It assists in identifying how well students are integrating social work knowledge and skills in work with clients and other professionals. Thus, students are required to complete process recordings as part of his/her social work training. Juniors are required to complete at least one process recording. Seniors are required to complete at least two process recordings. Process recordings must be made available to the faculty liaison. Journals Each student is required to keep a journal of thoughts and feelings pertaining to the field experience. The journal must be completed each day in the field and can either be typed or hand written. The journal must be made available to the faculty liaison for review. Below is a sample journal entry: August 25, 2009 Today I worked with a man who was diagnosed with depression and adjustment disorder. I was asked by my supervisor to provide case management services and refer him to a licensed clinical social worker who specializes in alcoholism. I was trying to refer the patient to Alcoholics Anonymous. However, he started raising his voice and yelling that I don’t understand his problem. I feel he thinks I’m too young and that because I’m a female I don’t know what I’m doing. I felt really hurt and angry at the same time. It made me want to run away from the profession and escape. It was a really tough day on all levels. Additional Forms to be Completed by Students 1. Within the 1st week of placement in an agency, students are to submit to the faculty field liaison a copy of the Memorandum of Understanding (in Appendix) with all appropriate agency signatures and related information. 2. By the end of the 2nd week in the agency, students are required to submit to their faculty field liaison a completed Field Assignment Information Form (see Appendix). A copy of this form is required before any faculty member will make a field visit. Completion of this form is critical and provides up-to-date information for contacting the student and making appointments. 3. By the 3rd week of placements students must submit a Field Instruction Plan (see Appendix) to the faculty field liaison. Field Instruction Plans may be amended as the field education experience proceeds. However, any major changes must be brought to the attention of the faculty field liaison for discussion and review with the field instructor. The development of the Field Instruction Plan will be discussed in integrative seminar meetings. 13 4. Each student is to provide the visiting faculty field liaison with the following materials at the time of the field visit a. Up-to-date student log and time sheets b. Field Instruction Plan c. Field Journals d. Student Field Visit Form e. Other assigned materials (i.e. process recordings, project and policy analyses, agency materials, etc.) Field Instructor and Agency Responsibilities The Field Instructor, under the auspices of her/his Agency, agrees to: Meet with the Faculty Liaison at least two (2) times during the semester, and as often as may be necessary to address special circumstances pertaining to a student. Complete a Social Work Student Field Evaluation Form (see Appendix for form) at least two times a semester, usually at the middle and end of the field internship experience, and a Field Instructor’s Evaluation of the Field Placement Experience at the end of each field placement with a student (Director of Field will mail this to the instructor). Assist the student with the completion of all required forms for the field liaison visits and compliance with program policy and procedures (Memorandum of Understanding, Field Instruction Plan). Provide the university with sufficient access to ensure the ability of the student to perform assignments and have an instructional experience conductive to the development of the Generalist Perspective. Treat students as individuals in the process of becoming professionals with associated responsibilities. Treat students professionally and ethically no matter their race, ethnic origin, sex, sexual orientation, age, religion, disability, or political beliefs. Retain the right to dismiss students who cannot function and perform assignments in a reliable or non-disruptive manner. Provide students with opportunities to participate in agency assignments and activities as appropriate to their Field Instruction Plan and educational needs. Provide regularly scheduled field instructor conferences with the student. Provide the student with an orientation to the agency and assist in developing a Field Instruction Plan. Through Longwood’s social work program, participate in an initial orientation training and periodically participate in ongoing training regarding the implementation of Longwood’s field education earning objectives and related processes. Provide students with physical resources during the placement that include: o Space for completing agency assignment o Access to phone, fax, computer, etc., compatible with assignments o Office supplies, as required o Clerical support where indicated in agency operations 14 o Access to client/program records appropriate for professional practice Faculty Field Liaison Responsibilities The Faculty Field Liaison serves as the direct link between the student, the field agency, and the social work program. The liaison assigns students grades, attempts to resolve disputes between the student and the agency/field instructor, and manages the additional following responsibilities: Serves as liaison between program and agency regarding assigned student Makes at least two agency visits (meet with the field instructor and the student, jointly and individually as needed) to evaluate and/or assist the student, and other forms of contact as needed to make the instruction experience effective Provides consultation regarding the instruction of the student educational/training information required by Longwood’s social work program, and knowledge, skills, and resources that pertain to social work education and related field instruction issues Completes all required assessment reports (see Faculty Liaison Field Visit Form in the Appendix) at each visit with the student in the agency Provides evaluative comments to the social work program regarding the quality and effectiveness of the agency and field instructor Provides students with education and professional training resources, support, and guidance as needed Assists student with career planning C. FIELD EDUCATION ADMINISTRATION Program Responsibilities The Director of Field Education is responsible for the overall administration (i.e., training orientation, coordinating, monitoring, evaluating, etc.) of the field education component of Longwood’s Social Work Program. This includes maintaining program compliance with applicable CSWE Standards. Program Evaluation The Director of Field Education is responsible for organizing the collection and assessment of evaluation data that is generated by faculty field liaisons, students, and field instructors by: Developing and maintaining data collection instruments (Social Work Student Field Evaluation, Senior Student Evaluation of Field Internship, Field Instructor’s Evaluation of Field Placement Experience, Faculty Liaison Evaluations) Providing support and training in completing forms and instruments Making timely report of data as required by the program coordinator and by CSWE Field Instructor Orientation and Training The Director of Field Education is responsible for the orientation and training of new field instructors and the ongoing training of all field instructors. Each year, the social 15 work program will provide orientation and training to new field instructors. Orientation and training will consist of the following: Review and discuss the application of field education program policies and procedures Review and discuss field education objectives Review and discuss the evaluation of students Review and discuss strategies for field instruction Review and discuss methods for conflict resolution and problem solving with student interns Ongoing Training Based on annual evaluative information forms from students, faculty liaisons, and field instructors, the Director of Field Education will identify issues that need to be addressed and develop resources and/or training for targeted issues. Examples of training and resources may include: Conflict resolution with difficult student interns Non-traditional methods of field instruction Focused learning activities for student interns Strategies for teaching professional documentation D. Risk Management Liability Insurance Coverage Longwood University carries bodily and property damage liability insurance for all students engaged in observation and field activities. Professional liability is provided to students in the scope of their assignment. Any problems should be reported immediately to: Mrs. Mary Stebbins Social Work Program Coordinator Hull Education Building- Room 229 Phone: (434) 395-4914 Email: stebbinsmb@longwood.edu 16 Automobile Insurance Form Longwood University Social Work Program Field Office Hull Education Building- Room 229 o In accordance with the Office of Risk Management in Richmond, students who drive private vehicles to/from field service activities must provide the insurance information requested below. This requirement is for the motorist’s legal protection, the protection of other students in the vehicle, and/or Longwood University’s protection. If involved in an accident, the motorist’s insurance carries the primary liability. o If the vehicle is not insured, the motor vehicle owner is required to pay to DMV a $500 uninsured motor vehicle fee in addition to normal registration fees. This does not provide the motorist with any insurance coverage, but allows the vehicle to be operated in Virginia for a one year period. If involved in an accident, the motorist remains personally liable. This form must be on file in the Social Work Program Office prior to driving to the activity site (insurance or no insurance). Student’s Name_____________________________ Dr. License ID# ___________ Field Service Activity___________________________________________________ Semester and Year: Summer_____ Fall_____ Spring_____ Year_____ Automobile Make/Model/Year ___________________________________________ Insurance Company______________________________________________________ Insurance Company Address______________________________________________ Insurance Policy Number ______________________________________ 17 Risk Management Precautions for Social Workers The profession of Social Work is a notably safe and low-risk endeavor, in spite of public opinion. High accountability in professional practice frequently contributes to safe work environments where training and carefully managed procedures guarantee security. Students in field instruction agency settings are advised to be conscious of real risks where they actually exist. In such circumstances each student will be trained and educated for risk management appropriate for their assignments. Students are reminded that, should they find themselves in situations where they feel they are at risk and do not have safeguards in place, they are to seek a safe environment, contact their Field Instructor and their Faculty Field Liaison. In the event of an incident which the student or agency feels compromises the student psychologically, emotionally or physically, the Faculty Field Liaison, the Director of Field Education and/or the Social Work Program Coordinator should be contacted. Health-Related Risks Hepatitis B liver infection is very easily spread and is found in blood, semen, vaginal fluids, saliva, urine and sweat. Contact with bodily fluids should be avoided, as the virus can enter a skin opening or through the eyes and mouth. Hepatitis C liver inflammation may result from exposure to blood or bodily fluids, and is associated with the increased risks of injecting drug users, health-care workers, hemodialysis patients, and transfusion recipients. Workers exposed to HIV/AIDS risk should learn and strictly follow universal precautions as presented in the field agency. These instructions should at lest cover: Preventing injuries if handling needles Wearing latex/vinyl gloves when coming in contact with bodily fluids Washing hands frequently Wearing appropriate protective clothing Using resuscitation masks and devises Patients entrust their personal life and health information to social workers. Workers should honor confidentiality and not discuss client information in public places, hallways, elevators, cafeterias, at home, or with any colleague or staff not directly responsible for the client’s care or service. Environmental Considerations Students have all been exposed to and reviewed risk factors associated with hostile clients, crime, and environments. There are a number of important suggestions that need to be attended to and employed. 1. Familiar areas can ease one into a dangerous complacency; stay alert when in the field. 2. Know the community and neighborhoods that you frequent in your work, and plan your travels for both safety and efficiency. Note such things as street patterns, 18 parking, contained and hidden areas, and lighting. Try to have a companion if the environment presents multiple challenges and is isolated. Your agency will have policies and procedures for this kind of situation 3. Dress sensibly and professionally. 4. You should familiarize yourself with your work environment regarding fire alarms, exit routes, and safe versus unsafe areas of transit and parking. 5. If you get into an uncomfortable situation, leave! Risk is often manageable. Do not put yourself in a risk situation as the result of not thinking or planning. Should you encounter a difficult situation or experience a traumatic incident, follow your agency’s policies. Contact the police as indicated. Seek appropriate assistance, support, help, and contact your Field Instructor and Faculty Field Liaison. 19 APPENDIX 20 Application for Junior Field Education Social Work Program Longwood University Name: _________________________________ Age: _____ Class: _____________________ Campus Address: _____________________ Home Address: __________________ _____________________ Phone: ( ) __________________________ ___________________ Home Phone: ___________________ Email Address: ______________________ Cell phone: ______________________ Academic Advisor: ____________________ Projected Graduation Date: ________ I am requesting a field instruction agency assignment for Junior Field Education in (check one): Summer semester ___; Spring semester ___; 20___. I request that my placement be in the following geographic area: My transportation arrangements for Field will be: I understand I must meet the G.P.A. requirements as stated in the Longwood University Catalog under which I entered. I further understand that if my G.P.A. is or falls below the required level, my placement will be postponed pending successful completion of compensating academic course work or change in educational goals. I have completed, or I am currently enrolled in, the following courses which are prerequisites or co requisites for Junior Field Education: ___ SOCL 101 ___ SOWK 200: Introduction to Human Services ___ SOWK 201: Intro to Social Work and Social Welfare ___ SOWK 300: Social Problems and Dev. Social Policy ___ SOWK 301: Human Behavior & Social Environment I ___ SOWK 302: Human Behavior & Social Environment II ___ SOWK 325: Human Diversity: Populations At-Risk ___ SOWK 330: Methods: Practice I Individuals and Families I have also completed the following Social Work electives: _______________________. 21 Describe human service experiences you have had, volunteer or paid: What type of field experiences are you interested in pursuing? (i.e. Client type, field of practice, etc.) Briefly describe what you see as your strengths and weaknesses as you prepare for your first professional practice experience in Social Work: Do you have any physical limitations, scheduling, health concerns, etc. that should be considered in making placement arrangements for you? If so, explain: I understand that this application may be shared with potential field agency representatives and I have reviewed this application for accuracy and completeness. I further understand the academic requirements for eligibility for assignment to an agency as part of the field education experience. Signed: ___________________________________ Date: _____/_____/_____ Attach a current resume and submit this Field Application by the due date specified. 22 Application for Senior Field Education Social Work Program Longwood University Name: _________________________________ Age: _____ Class: _____________________ Campus Address: __________________________ Home Address:__________________ __________________________ Phone: ( ) _____________________________ ___________________ Home Phone: ___________________ Email Address: ___________________________ Cell Phone: _____________________ Academic Advisor: ________________________ Projected Graduation Date: _______ I am requesting a field instruction agency assignment for Senior Field Education in (check one): Summer semester ___; Spring semester ___; 20___. I request that my placement be in the following geographic area: My transportation arrangements for Field will be: I understand I must meet the G.P.A. requirements as stated in the Longwood University Catalog under which I entered. I further understand that if my G.P.A. is or falls below the required level, my placement will be postponed pending successful completion of compensating academic course work or change in educational goals. I have completed, or I am currently enrolled in, the following courses which are prerequisites for Senior Field Education: ___ SOWK 200: Introduction to the Human Services ___ SOWK 201: Introduction to Social Work and Social Welfare ___ SOWK 300: Human Behavior and the Social Environment I ___ SOWK 301: Human Behavior and the Social Environment II ___ SOWK 325: Human Diversity: Populations At-Risk ___ SOWK 320: Social Work Research & Evaluation Design ___ SOWK 330 Methods: Practice I Individuals and Families ___ SOWK 392: Junior Internship ___ SOWK 425: Methods II: Practice Social Work Groups ___ SOWK 430: Methods III: Practice in Communities and Organizations I have also completed the following Social Work electives: _______________________. 23 Describe human service experiences you have had, volunteer or paid: What type of field experiences are you interested in pursuing? (i.e., Client type, field of practice, etc.) Identify and briefly describe your junior field assignment: Briefly describe your strengths and weaknesses as revealed during the junior field experience: Do you have any physical limitations, scheduling, health concerns, etc. that should be considered in making placement arrangements for you? If so, explain: I understand that this application may be shared with potential field agency representatives and I have reviewed this application for accuracy and completeness. I further understand the academic requirements for eligibility for assignment to an agency as part of the Field Education experience, and that I take full responsibility for completing the required contact hours of practice. Any failure to complete those hours will be reflected in grade assessment or, if health related, will require my securing an “incomplete” as stipulated in the Longwood University Catalog. Signed: ___________________________________ Date: _____/_____/_____ Attach a current resume and submit this Field Application by the due date specified. 24 FIELD REQUIREMENTS EXPLANATIONS AND CHECKLIST Students in Field Education are to use the following checklist of required assignments. Completion of these requirements is a part of the students’ own assessment and responsibility. 1. Within the first week of your placement in the agency, you are to submit to your faculty field liaison a copy of the Memorandum of Understanding (see Appendix) with all the appropriate agency signatures and related information. This document, in conjunction with your Field Instruction Plan (see Appendix), which is to be submitted to your faculty field liaison by the third week of your placement, will constitute the agency – program contractual agreement to supply and support a generalist perspective social work experience for a total of 500-600 hours for seniors and 180 for juniors. This plan is to be completed by you, the student, in conjunction with your field instructor and will be reviewed along with other assessment material when the faculty liaison visits the agency. Field Instruction Plans may be amended as the field education experience proceeds. However, any major changes must be brought to the attention of your Faculty Liaison for discussion and review with the Field Instructor. Field Instruction Plan development will be discussed in integrative seminar meetings. 2. By the end of your second week in the agency, you are required to submit to your faculty field liaison a completed Field Assignment Information Form (see Appendix). A copy of this form is critical and provides up-to-date information for contacting you and making appointments. 3. At each field visit, the field instructor, student, and faculty liaison will review the Social Work Student Field Evaluation to measure the student’s progress. After that review, the faculty field liaison will complete a Field Visit Report Form (see Appendix). Your professional growth and performance will be discussed and you will be graded at each visit so that you are aware of your progress. 4. Each student is to provide the visiting faculty field liaison with the following materials at the time of the meetings with the student: a. Up-to-date Student Log and Time Sheets b. Field Instruction Plan c. Field Journals d. Other assigned materials (i.e. process recordings, project and policy analyses, agency materials, etc.) CHECKLIST _____ Week 1: Memorandum of Understanding _____ Week 2: Field Assignment Information Form _____ Week 3: Field Instruction Plan _____ During Visit by Faculty Liaison: Log, Time Sheet, Journal, etc. 25 RESOURCE REMINDERS AND CONTACTS Social Work Program Coordinator Mrs. Mary Stebbins Hull 229 (434) 395-2346 e-mail: stebbinsmb@longwood.edu Director of Field Education Mrs. Mary Stebbins Hull 229 (434) 395-4914 e-mail: stebbinsmb@longwood.edu Your Assigned Faculty Field Liaison __________________________ Phone: __________________ e-mail: __________________ Department of Social Work and Communication Sciences and Disorders Access to Secretary and Department Chair: Phone: (434) 395-2996 Fax: (434) 395-4916 26 Longwood University College of Education and Human Services Department of Social Work and Communication Sciences and Disorders 201 High Street, Farmville, VA 23909 MEMORANDUM OF UNDERSTANDING This memorandum of understanding is made on this ____________________ day of _________________, 20_____, by and between the SOCIAL WORK PROGRAM of Longwood University and the ___________________ Agency. We, _________________________ (name of agency) agree to take ____________ ____________________ (name of student) as a Social Work Intern for the ____________ (Spring, Summer, Fall) semester, beginning ____________________________ (date). Field Instruction in the agency will be provided by (name and telephone number) __________ ___________________________________________. We have reviewed the Longwood University “Field Education Handbook” and understand the responsibilities of the University, the student, and the agency. APPROVED: __________________________________ Agency Name __________________________________ Agency Director __________________________________ __________________________________ Address _________________________ ____________________ Phone Number Fax Number _________________________________ Date 27 SAMPLE Time Sheet __________________________________________ (Name of student) __________________________________________________ (Senior field placement) Date Monday, 5/17/04 Tuesday, 5/18/04 Wednesday , 5/19/04 Thursday, 5/20/04 Friday, 5/21/04 Monday, 5/24/04 Tuesday, 5/25/04 Wednesday , 5/26/04 Thursday, 5/27/04 Friday, 5/28/04 Monday, 5/31/04 Tuesday, 6/1/04 Wednesday , 6/2/04 Thursday, 6/3/04 Friday, 6/4/04 Monday, 6/7/04 Tuesday, 6/8/04 Time In 8:00 am Time Out 5:30 pm Total Hours 9.5 8:00 am 5:30 pm 9.5 8:00 am 5:30 pm 9.5 8:00 am 5:30 pm 9.5 Absent Absent Absent Absent 8:00 am Dental Appt. 5:30 pm Dental Appt. 9.5 8:00 am 5:30 pm 9.5 8:00 am 5:30 pm 9.5 8:00 am 5:30 pm 9.5 Holida y 7:00 am Holida y 5:30pm Holida y 10.5 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 28 Wednesday , 6/9/04 Thursday, 6/10/04 Friday, 6/11/04 Monday, 6/14/04 Tuesday, 6/15/04 Wednesday , 6/16/04 Thursday, 6/17/04 Friday, 6/18/04 Monday, 6/21/04 Wednesday , 6/22/04 Thursday, 6/23/04 Friday, 6/24/04 Monday, 6/27/04 Tuesday, 6/28/04 Wednesday , 6/29/04 Thursday, 6/30/04 Friday, 7/1/04 Monday, 7/4/04 Tuesday, 7/5/04 Wednesday , 7/6/04 Thursday, 7/7/04 Friday, 7/8/04 Monday, 7/11/04 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 Absent Absent Absent 7:00 am 5:30 pm 10.5 7:00 am 6:00 pm 11 7:00 am 5:00 pm 10 7:00 am 6:00 pm 11 7:00 am 5:00 pm 10 7:00 am 5:00 pm 10 7:00 am 5:30 pm 10.5 7:00 am 5:30 pm 10.5 7:00 am 5:30 pm 10.5 7:00 am 5:30 pm 10.5 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 7:00 am 6:00 pm 11 Holida y 7:00 am Holida y 5:30 pm Holida y 10.5 7:00 am 6:00 pm 11 6:30 am 6:00 pm 11.5 7:00 am 6:00 pm 11 2:00 pm 6:00 pm 4 29 Tuesday, 12:00 7/12/04 pm Wednesday 2:00 pm , 7/13/04 Thursday, 2:00 pm 7/14/04 Friday, 12:30 7/15/04 pm Monday, 1:45 pm 7/18/04 Tuesday, 12:30 7/19/04 pm Wednesday 1:00 pm , 7/20/04 Thursday, 1:00 pm 7/21/04 Friday, 1:00 pm 7/23/04 Field Hours (5/17/04-7/23/04) Senior Internship Complete 6:00 pm 6 6:00 pm 4 6:00 pm 4 5:00 pm 4.5 5:15 pm 3.5 5:30 pm 5 5:00 pm 4 5:00 pm 4 4:30 pm 3.5 Total Hours: 600 Total Hours: 600 30 SAMPLE Logs and Personal Journals of Agency Experiences Students are required to keep a log and/or personal journal of their experiences in their field setting. These should include reflective content and personal reactions, observations on your field experiences, and explorations of your own reactions and attitudes. The log should be accompanied by a portfolio of materials that should include: Administrative material related to your agency such as policy papers, agency directives, training and orientation materials, forms, etc. Time sheet(s) identifying days/date/hours in the agency. Agency work examples cleared for confidentiality (letters, reports, case materials, projects, client intervention plans, etc.) Process recording(s). Written Assignment and Writing Skill Students are to give considerable attention to the completion of agency assignments that require written communication skills. Agency protocols, related forms and correspondence, and reports or case notes are to reflect accuracy, clarity in writing, professional presentation in format and style, and convey a use of professional language and syntax. Students will be assessed in this area through a review of agency written materials related to writing assignments. Professional Behavior in the Field Placement Major consideration should be given to a student’s professional growth and the integration of the generalist perspective in social work practice during the field education experience. Likewise, students should learn to apply and be guided by professional social work ethics and values (see Code of Ethics in the Appendix). 31 STUDENT PROCESS RECORDING FORMATS Longwood University Social Work Program Farmville, Virginia 23909 Students are to complete process recordings as assigned by their Faculty Field Liaison and or Field Instructor; some faculty may wish to employ a process recording format different from the one provided here. Unless told to do otherwise, use this format. Students are reminded that all types of professional activities and intervention lend themselves to being recorded in a process manner (micro-mezzo-macro) and should reflect the generalist perspective in action. Example I I. Purpose of Change Effort- A clear and concise statement in relation to the objectives and goals of the change effort. Discuss relation between this meeting and previous client contact. Reflect awareness of agency and worker roles and functions along with some discussion of client system capacity for change. II. Observations- General impressions of both physical and emotional climate at the outset of the change effort and impact on the climate system. Also note theoretical approaches being employed in making initial assessments and observations and how they relate to possible change strategies. III. Content- Describe the change effort as an incident in progress form as it unfolds in interaction with the client or intervention act. This should at least include: A description of how this intervention began. Pertinent factual information and responses of both client and student practitioner in relation to the actual change effort and application of intervention techniques as directed by objectives and theories. A description of the feeling content of both student and client as the intervention process evolves in this contact. Discussion of the implications of that content for directing the change effort. Discussion of the preparation for the next stage/step/change effort and a review of how this contact was terminated. IV. Impressions- Applying the strengths perspective and other identified avenues to resolving challenges and issues in completing the change effort. There should be a discussion which integrates conclusions based upon theories being employed, agencybased assessment criteria, and related considerations of human diversity and organizational dynamics which presents what you, the practicing student, observe at this point in the change effort process. V. Worker’s Role- Specifically identify and highlight the activity(s) in the change effort that you feel reflect the application of the generalist perspective being applied. You 32 may cite specific generalist roles, theoretical applications, ethical considerations, client and/or constituency qualities analyzed, etc. within the change effort context. VI. Plan- Present a brief statement of plans for the next step in work with this change effort and discuss justification and capacity of both client and student for that effort. Example II Clients Write out verbatim what your client said Social Worker Write out verbatim what you said Your automatic thoughts/feelings/reactions How are you feeling? What are your automatic thoughts/ reactions/ questions? (DO NOT EDIT) Example III- Tape record or videotape your session then review it with your Supervisor/Field Liaison. Example IV- Refer to your assigned social work textbooks. 33 Process Recording Senior Field Placement _____________________________ (Name of Student) ___________________ (Date) Purpose: (Example: Student previously accompanied worker to this home on a CPS investigation: the client came into the agency for another reason and asked to speak to the student in reference to the home visit. The family was given a refrigerator but the need was not really met. The grandmother wanted to ask about their housing needs. The following is not the exact statement but a recap.) Client We appreciate the refrigerator and the couch ya’ll gave us before, but we really need is a bigger house. I’m not asking ya’ll to buy us a house, but show us what we’ve got to do. The house was left to me and my sisters by my mom and the lawyer said I can’t sell it without their signature and I just can’t afford another place. The lawyer said that it Student From my understanding, you’ve worked with several people in the county before to get housing assistance; what type of information did they give you. Comments I didn’t know what I was going to tell my client, because from my understanding, there is no assistance in the area, and that those who could assist, really weren’t interested. Have you or your lawyer worked to get those signatures? I wonder who their lawyer is. If you don’t mind my 34 was too much work because they are so far away. *Jane Doe asking, who’s the lawyer? Yeah, there is a trailer I was telling ya’ll about when you came out to the house, but they want too much for it. Have you spoke with the people selling it or renting it? No, someone else told me what they wanted for it. Okay. Another worker has listings of HUD properties, and a couple other places you can call. Have you talked with your EW about this? Oh okay, I’m familiar with her. Have you found any other places, regardless of rent? I knew *Jane Doe and I know she has bigger fish to fry. She is a true business woman, helping people isn’t big on her to do list; she has her own agenda in all cases. The agency works with her a lot. I wonder if she had made any contact to work toward working out a payment plan of some type. I did remember her telling me that they wanted $400 a month for it. I felt so bad because I was about to pass the buck like so many people had done before. I really wanted to tell ____ the real deal: that if she wanted to have anything done she was going to have to do it 35 Yea, she knows and ______ and they say they’ve talked to the director but nobody did anything. I’m sure they did talk to the director; the thing is, we’re working with government dollars and we don’t have a service that offers housing assistance and we can’t move money from anywhere else to assist you. There are government programs that offer housing assistance, but there is only in Cumber, CPAC. I’ll get you that number too. herself and her past (she’s an ex-con) might bias people against her. ________ had talked to the director about this. The thing is, the director has moved money from other founds to help another county resident pay her rent. Impression: ____ is in a bad situation, but I don’t believe she does everything she can to help herself. With some financial prioritizing ____ could probably fund her own move. Also, there are three adults in the household and no one works. Regardless, the family needs services and more adequate housing. I also fear that the agency will feel some repercussions when/if ___ starts to contact outside agencies and tell them about her living situation (three adults and 10 children in a small two-bedroom house). Many people, even inside the agency, wonder why some of the children have not been taken into custody. Follow up: I have not heard from ____ and do not know whether or not she has contacted any of the numbers that I have given her. I would suggest financial counseling services for the family. Many people do not know how to budget and truly save. Also, if the agency assisted them with contacting a realtor or property owner and developing a payment plan of some type, they may be able to move. 36 Field Assignment Information Form Complete this form during the first week of your field placement, and return it to your assigned Faculty Liaison at Longwood University at the following address: Social Work Program Department of Communication Sciences and Disorders & Social Work Longwood University 201 High Street Farmville, VA 23909 Student: _______________________________ Agency: ________________________ Agency Address: ______________________________________________________________ _____________________________________________________________________________ Agency Telephone Number: ____________________________________________________ Student’s Work Schedule: Day Hours _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ Student’s Field Instructor(s) Name: ______________________________________________ Phone Number: _______________________________ Email: _________________________ Student’s residential address and phone number during this semester. Address: ______________________________________________________________________ Phone Number: ________________________________ Email: ________________________ On the reverse side of this form, please give explicit and accurate directions on how to locate your agency for visitation. Thank you, The Social Work Program 37 Student Field Visit Form (Student please complete and have ready for Faculty Liaison visit) Longwood University Social Work Program 201 High Street Farmville, VA 23909 Student: ______________________ Agency: _____________________ Date: ___________ Visit #: ________ Agency Field Instructor(s): _____________________________________ 1. I have reviewed my experiences and would like to discuss the following Learning Objectives that I have identified as strengths: 2. I would like to discuss the following Learning Objectives that I have identified as weaknesses or challenges: 3. I would like to discuss the following issues, problems, topics, and/or concerns regarding my field instruction experience: Field Liaison action: _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Field Instructor: Attach a copy of this document to the Field Visit Report Form 38 Faculty Liaison Field Visit Form Longwood University Social Work Program 201 High Street Farmville, VA 23909 Student: __________________________________ Please Circle: Junior Senior Agency: __________________________________ Date: _____________________________ Faculty Field Liaison: ___________________________________ Visit #: ______________ Date student began placement: ________ Date projected to complete placement: ______ Hours to date: ___________ Scheduling problems: ________________________________ Faculty Field Liaison’s Observations: Field Instructor’s Comments: Student’s Comments: Progress on Learning Objectives: Strengths: Weaknesses: Status of: Logs: Process Recordings: Field Instruction Plan: Professional Documentation, Agency Jargon/Language, and Writing Skills: Personal Objectives: Assessed level of student performance: __________________________________________________________________________ Areas student needs to work on: __________________________________________________________________________ Student’s Signature: _________________Faculty Signature: ________________________ Student is to receive a copy of this assessment 39 Field Instruction Plan Longwood University Social Work Program 201 High Street Farmville, VA 23909 Student: _____________________ Please circle: Junior Senior Semester: _________ Agency: _______________________ Agency Field Instructor: ________________________ The student and the agency-based field instructor are to conduct and develop a developmental plan for guidance of the student’s field education experience. This plan should carry the student through orientation, a middle phase of actual exposure and participation in activities, and a final phase of direct practice with client systems. This plan should serve to focus field instruction and goal attainment. An example of a field plan has been provided on the following pages. I. Early Phase Goals: Timeframe: Divisions or units exposed to: Level of responsibility: II. Middle Phase Goals: Timeframe: Divisions or units exposed to: Level of responsibility: 40 III. Final Phase Goals: Timeframe: Level of responsibility: Divisions or units exposed to: Level of responsibility: _____________________________________ (Field Instructor’s Signature) ___________________________________ (Student’s Signature) 41 Example of Field Instruction Plan Early Phase Goals: To gain exposure to agency, to agency program and its members, as well as to explore possible roles for self within agency framework. Timeframe: Weeks 1 and 2 Divisions of units exposed to, specific duties, and level of responsibilities: Intakes: Sit in on two intake interviews, learn necessary procedures regarding paperwork and forms; acquaintance with obtaining necessary information from outside sources such as hospitals. Case Management: Begin to acquaint self with all members of club house, specific bonus on first five of my caseload; review case records of members. Unit Involvement: Discussion of unit activities; minimal level of co-supervision in clerical and good units; assist in covering club house activities twice weekly. Middle Phase Goals: To become active in service delivery within the agency structure, with increased responsibility throughout the phase. Timeframe: Weeks 3 through 8 Divisions or units exposed to, specific duties, and level of responsibility: Intakes: Hold twice weekly interviews, if available, including all necessary paperwork, formulate recommendations for all admission, target program and community services needed, highlight client strengths and weaknesses, present cases at weekly staff meetings. Case Management: Develop individual rehabilitation plans with at least 10 clients (through interviews, observations, an review of records); follow at least 10 clients; assess areas of strengths and weaknesses; asses need for and arrange agency and community interventions; coordinate with communitybased therapist, inpatient facility (if applicable), family, agencies, and any other significant others; have periodic updates of Individual Rehabilitation Plans; complete all necessary paperwork relevant to caseload; provide information and recommendations to staff at weekly meetings; work with clients and ombudsman related to entitlements; coordinate and provide referral and transitional services to clients regarding agency jobs, apartments, and community; provide vocational placement preparation and follow up for clients placed in TEPs 42 (transitional employment placements), including coordination with the unit supervisor, apartment coordinator, and job developer. Unit Involvement: Increased responsibility in co-supervision of clerical food units; implement “alternative lunch” as new training component in food unit; coordinate and supervise preparation of Weekly Sheet in clerical unit; assist in covering club house activities. Advocacy: Become aware of entitlement process for public assistance; periodically assist ombudsman and members of negotiations of entitlement process; attend at least one legislative/political function designed to assist severely/chronically mentally ill; attend Progress for Change meeting once a week. Community Linkages and Relations: Accompany community coordinator to local plenary sessions and functions, attend at least one Advisory Community (business and industry), accompany job counselor to meetings and interview, attend monthly employment dinner, and direct contact with clients placed in a job. Groups: Attend apartment residents’ groups at least one time, attend Transitional Employment Placement readiness group at least once, regular attendance in Progress for Change and Independent Living Skills group, co-lead at least one education group, prepare and present five other group sessions, prepare group activity of own choice. Final Phase Goals: To develop competence in all areas of direct service with minimal supervision in the provision of service. Timeframe: Weeks 9-16 Division exposed to, specific duties, and level of responsibility: There are no clear cut divisions between the middle and final phase. The primary difference between the two phases consists of the increased level of responsibility in all areas of service delivery and in all roles performed as service provider. The level of responsibility gradually increases throughout the middle phase, so that by the end of the 9th week, I should have attained mastery of all areas and will require minimal supervision in my work. The specific duties of the final phase are consistent with the middle phase with two additions: I will provide administrative support in managing the overall intake system. I will lead the prepared group activity of own choice for five sessions. _______________________________ _______________________________________ (Field Instructor) (Student) 43 Longwood University Social Work Program Social Work Student Junior Field Evaluation Form Student: Field Instructor/Credentials: Agency: Faculty Liaison: Date: Semester (circle): Spring Summer Hours Completed to Date: This instrument has been developed to assess a student’s progress pertaining to field education learning objectives for baccalaureate level generalist social work practice. Each objective is divided into Target Activities that can be evaluated by a rating scale and field instructor comments. This instrument should be completed at least twice a semester—at the mid-point and at the end of the placement. Rating Scale Rate student using a scale of 1-4 1 = Never meets expectations 2 = Occasionally meets expectations 3 = Consistently Meets expectations 4 = Exceeds expectations NA = Not Assessed 1. Demonstrates as understanding of the role of a generalist social work practitioner as demonstrated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and related activities. Student generated reports and document related to assessment, intervention, terminations and evaluation of clients and selfevaluations Rating and Comments 44 2. Utilizes and adheres to the NASW Code of Ethics as demonstrated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like. Student generated reports and document related to assessment, intervention, terminations and evaluation of clients and selfevaluations Rating and Comments 3. Focuses on strengths, capacities, and resources of client systems in relation to the broader environment as demonstrated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like. Student generated reports and documents related to assessments, interventions, terminations and evaluation, and self-evaluations Ratings and Comments 4. Demonstrates awareness of the agency, its purpose, policies, procedures and service populations as indicated through Target Activities Focused Discussions with field instructors and other pertinent agency professionals Ratings and Comments 45 Assigned practice activities in the agency to include assessment, intervention, evaluation, and the like Student generated reports and documents related to assessments, interventions, terminations and evaluation, and self-evaluations 5. Applies beginning skills in collecting and assessing information in planning for service delivery as demonstrated through Target Activities Focused Discussions with field instructors and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like. Student generated reports and documents related to assessment and interventions. Ratings and Comments 6. Identifies resources within the community and assesses for appropriate needs of clients as demonstrated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like. Student generated reports and documents related to assessments, interventions, termination, and referrals. Ratings and Comments 46 7. Demonstrates beginning level skills in engaging clients in an appropriate working relationships as indicated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like. Student generated reports and documents related to assessment, intervention, termination and selfevaluations Ratings and Comments 8. Demonstrates beginning level skills in applying empirically based interventions utilizing a generalist social work perspective as indicated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like. Student generated reports and documents related to assessment, intervention, termination, evaluation, and self-evaluations Ratings and Comments 9. Makes appropriate use of weekly supervision from the field instructor as demonstrated through Target Activities Active participation and preparation for discussions with field instructor and other pertinent agency professionals Student generated reports Ratings and Comments 47 and documents such as process recordings and related self-evaluations Student generated reports and document related to assessment, intervention, terminations and evaluation of clients and selfevaluations 10. Demonstrates the ability to integrate social work theory into direct social work practice as indicated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like Student generated reports and documents related to assessment, intervention, termination, evaluation, and self-evaluations Ratings and Comments 11. Demonstrates the beginning phases of self-awareness as it relates to the profession of Social Work as indicated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like Student generated reports and documents such as process recordings and other self-evaluation activities Ratings and Comments 48 12. The ability to use interpersonal skills in a professional manner as demonstrated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like Student generated reports and documents related to assessment, intervention, termination, evaluation, and self-evaluations Ratings and Comments 13. Set priorities, complete tasks, organize work, and manage time effectively as demonstrated through Target Activities Focused Discussions with field instructor and other pertinent agency professionals Assigned practice activities in the agency to include assessment, intervention, evaluation and the like Student generated reports and documents related to assessment, intervention, termination and selfevaluations ___________________________________ Field Instructor/Credentials Date Ratings and Comments __________________________________ Student Date 49 Longwood University Social Work Program Social Work Student Senior Field Evaluation Form Student: Field Instructor/Credentials: Agency: Faculty Liaison: Date: Semester (circle):Spring Summer Hours Completed to Date: This instrument has been developed to assess a student’s progress pertaining to field education learning objectives for baccalaureate level generalist social work practice. Each objective is divided into Target Activities that can be evaluated by a rating scale and field instructor comments. The first column is for students to evaluate themselves and the Instructor Rating column is for the Field Instructor to use in evaluating the student. This instrument should be completed at least twice a semester—at the midpoint and at the end of the placement. This evaluation should be discussed among the student, field instructor and the faculty field liaison. Rating Scale Rate student using a scale of 1-4 1 = Never meets expectations 2 = Occasionally meets expectations 3 = Consistently Meets expectations 4 = Exceeds expectations NA = Not Assessed 1. Identifies as a professional social worker and conducts oneself accordingly. Target Activities Student SelfAssessment Instructor Rating Advocates for client access to the services of social work. Practices personal reflection and self-correction to assure continual professional development. Understands and attends to professional roles and boundaries. Demonstrates professional demeanor in behavior (timeliness, availability, responsibility), appearance and communication. 50 Engages in professional developments opportunities that will establish a pattern of career-long learning. Uses supervision and consultation. Shows integrity in interactions with clients and professionals. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 2. Applies social work ethical principles to guide professional practice. Target Activities Student SelfAssessment Instructor Rating Recognizes and manages personal values in a way that allows professional values to guide practice. Makes ethical decisions by applying standards of the NASW Code of Ethics. Tolerates ambiguity in resolving ethical conflicts. Applies strategies of ethical reasoning to arrive at principled decisions. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 3. Applies critical thinking to inform and communicate professional judgments. Target Activities Student SelfAssessment Instructor Rating Distinguishes, appraises, and integrates multiple sources of knowledge, including research-based knowledge, and practice wisdom. Analyzes models of assessment, prevention, intervention, and evaluation. Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues. Please add any comments or note any activities in which the student has exhibited 51 behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 4. Engages diversity and difference in practice. Target Activities Student SelfAssessment Instructor Rating Recognizes the extent to which a culture’s structures and values may oppress, marginalize, alienate, or create or enhance privilege and power. Gains sufficient self-awareness to eliminate the influence of personal biases and values in working with diverse groups. Recognizes and communicates their understanding of the importance of difference in shaping life experiences. Views self as a learner and engages those with whom he/she works as informants. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 5. Advances human rights and social and economic justice. Target Activities Student SelfAssessment Instructor Rating Understands the forms and mechanisms of oppression and discrimination. Advocates for human rights and social and economic justice. Engages in practices that advance social and economic justice. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 52 ____________________________________________________________________________ 6. Engages in research-informed practice and practice-informed research. Target Activities Student SelfAssessment Instructor Rating Uses practice experience to inform scientific inquiry. Uses research evidence to inform practice. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 7. Applies knowledge of human behavior and the social environment. Target Activities Student SelfAssessment Rating Instructor Rating Utilizes conceptual frameworks to guide the processes of assessment, intervention and evaluation. Critiques and applies knowledge to understand person and environment. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 8. Engages in policy practice to advance social and economic well-being and to deliver effective social work services. Target Activities Student SelfAssessment Instructor Rating Analyzes, formulates, and advocates for policies that advance social well-being. Collaborates with colleagues and clients for effective policy action. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ 53 ____________________________________________________________________________ ____________________________________________________________________________ 9. Responds to contexts that shape practice. Target Activities Student SelfAssessment Instructor Rating Continuously discovers, appraises, and attends to changing locales, populations, scientific and technological developments, and emerging societal trends to provide relevant services. Provides leadership in promoting sustainable changes in service delivery and practice to improve the quality of social services. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 10. Engages with individuals, families, groups, organizations and communities. Target Activities Student SelfAssessment Instructor Rating Substantively and affectively prepares for action with individuals, families, groups, organizations and communities. Uses empathy and other interpersonal skills. Develops a mutually agreed-on focus of work and desired outcomes. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 11. Assesses individuals, families, groups, organizations and communities. Target Activities Student SelfAssessment Instructor Rating Collects, organizes, and interprets client data. Assesses client strengths and limitations. 54 Develops mutually agreed-on intervention goals and objectives. Selects appropriate intervention strategies. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 12. Intervenes with individuals, families, groups, organizations and communities. Student SelfInstructor Target Activities Assessment Rating Initiates actions to achieve organizational goals. Implements prevention interventions that enhance client capacities. Helps clients resolve problems. Negotiates, mediates, and advocates for clients. Facilitates transitions and endings. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 13. Evaluates individuals, families, groups, organizations and communities. Target Activities Student Instructor SelfRating Assessment Critically analyzes, monitors, and evaluates interventions. Please add any comments or note any activities in which the student has exhibited behaviors in this competency (through focused discussions, assigned activities and documentation, etc): ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Please comment on student’s strengths and areas where the student needs continued knowledge and skill development: 55 ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ________________________________ Field Instructor/Credentials Date ___________________________________ Student Date 56 F. Code of Ethics: NASW Code of Ethics of the National Association of Social Workers Preamble The primary mission of the social work profession is to enhance human well-being and help meet the basic human needs of all people, with particular attention to the needs and empowerment of people who are vulnerable, oppressed, and living in poverty. A historic and defining feature of social work is the profession’s focus on individual wellbeing in a social context and the well-being of society. Fundamental to social work is attention to the environmental forces that create, contribute to, and address problems in living. Social workers promote social justice and social change with and on behalf of clients. “Clients” is used inclusively to refer to individuals, families, groups, organizations, and communities. Social workers are sensitive to cultural and ethnic diversity and strive to end discrimination, oppression, poverty, and other forms of social injustice. These activities may be in the form of direct practice, community organizing, supervision, consultation, administration, advocacy, social and political action, policy development and implementation, education, and research and evolution. Social workers seek to enhance the capacity of people to address their own needs. Social workers also seek to promote the responsiveness of organizations, communities, and other social institutions to individuals’ needs and social problems. The mission of the social work profession is rooted in a set of core values. These core values, embraced by social workers throughout the profession’s history, are the foundations of social work’s unique purpose and perspective: Service Social justice Dignity and worth of the person Importance of human relationships Integrity Competence This constellation of core values reflects what is unique to the social work profession. Core values, and the principles that flow from them, must be balanced within the context and complexity of the human experience. Purpose of the NASW Code of Ethics Professional ethics are at the core of social work. The profession has an obligation to articulate its basic values, ethical principles, and ethical standards. The NASW Code of Ethics sets forth these values, principles, and standards to guide social workers’ conduct. The Code is relevant to all social workers and social work students, regardless 57 of their professional functions, the settings in which they work, or the populations they serve. The NASW Code of Ethics serves six purposes: 1. The Code identifies core values on which social work’s mission is based. 2. The Code summarizes broad ethical principles that reflect the profession’s core values and establishes a set of specific ethical standards that should be used to guide social work practice. 3. The Code is designed to help social workers identify relevant considerations when professional obligations conflict or ethical uncertainties arise. 4. The Code provides ethical standards to which the general public can hold the social work profession accountable. 5. The Code socializes practitioners new to the field to social work’s mission, values, ethical principles, and ethical standards. 6. The Code articulates standards that the social work profession itself can use to assess whether social workers have engaged in unethical conduct. NASA has formal procedures to adjudicate ethics complaints filed against its members.* In subscribing to this Code, social workers are required to cooperate in its implementation, participate in NASW adjudication proceedings, and abide by any NASW disciplinary rulings or sanctions based on it. Ethical Principles The following broad ethical principles are based on social work’s core values of service, social justice, dignity, and worth of the person, importance of human relationships, integrity, and competence. These principles set forth ideals to which all social workers should aspire. Value: Service Ethical Principle: Social workers’ primary goal is to help people in need and to address social problems. Social workers elevate service to others above self-interest. Social workers draw on their knowledge, values, and skills to help people in need and to address social problems. Social workers are encouraged to volunteer some portion of their professional skills with no expectation of significant financial return (pro bono service). Value: Social Justice Ethical Principle: Social workers challenge social injustice. Social workers pursue social change, particularly with and on behalf of vulnerable and oppressed individuals and groups of people. Social workers’ social change efforts are focused primarily on issues of poverty, unemployment, discrimination, and other forms of social injustice. These activities seek to promote sensitivity to and knowledge 58 about oppression and cultural and ethnic diversity. Social workers strive to ensure access to needed information, services, and resources; equality of opportunity; and meaningful participation in decision making for all people. Value: Dignity and Worth of the Person Ethical Principle: Social workers respect the inherent dignity and worth of the person. Social workers treat each person in a caring and respectful fashion, mindful of the individual differences and cultural and ethnic diversity. Social workers promote clients’ socially responsible self-determination. Social workers seek to enhance clients’ capacity and opportunity to change and address their own needs. Social workers are cognizant of their dual responsibility to clients and to the broader society. They seek to resolve conflicts between clients’ interests and the broader society’s interests in a socially responsible manner consistent with the values, ethical principles, and ethical standards of the profession. Value: Importance of Human Relationships Ethical Principle: Social workers recognize the central importance of human relationships. Social workers understand that relationships between and among people are an important vehicle for change. Social workers engage people as partners in the helping process. Social workers seek to strengthen relationships among people in a purposeful effort to promote, restore, maintain, and enhance the well-being of individuals, families, social groups, organizations, and communities. Value: Integrity Ethical Principle: Social workers behave in a trustworthy manner. Social workers are continually aware of the profession’s mission, values, ethical principles, and ethical standards and practice in a manner consistent with them. Social workers act honestly and responsibly and promote ethical practices on the part of the organizations with which they are affiliated. Value: Competence Ethical Principle: Social workers practice within their areas of competence and develop and enhance their professional expertise. Social workers continually strive to increase their professional knowledge and skills and to apply them in practice. Social workers should aspire to contribute to the knowledge bases of the profession. Ethical Standards 59 The following ethical standards are relevant to the professional activities of all social workers. These standards concern (1) social workers’ ethical responsibilities to clients, (2) social workers’ ethical responsibilities to colleagues, (3) social workers’ ethical responsibilities in practice settings, (4) social workers’ ethical responsibilities as professionals, (5) social worker’s ethical responsibilities to the social work profession, and (6) social workers’ ethical responsibilities to the broader society. Some of the standards that follow are enforceable guidelines for professional conduct, and some are aspirational. The extent to which each standard is enforceable is a matter of professional judgment to be exercised by those responsible for reviewing alleged violations of ethical standards. 1. Social Workers’ Ethical Responsibilities to Clients 1.01 Commitment to Clients Social workers’ primary responsibility is to promote the well-being of clients. In general, clients’ interests are primary. However, social workers’ responsibility to the larger society or specific legal obligations may on limited occasions supersede the loyalty owed clients, and clients should be so advised (Examples include when a social worker is required by law to report that a client has abused a child or has threatened to harm self or others.) 1.02 Self-Determination Social workers respect and promote the right of clients to self-determination and assist clients in their efforts to identify and clarify their goals. Social workers may limit clients’ right to self-determination when, in the social workers’ professional judgment, clients’ actions or potential actions pose a serious, foreseeable, and imminent risk to themselves or others. 1.03 Informed Consent (a) Social workers should provide services to clients only in the context of a professional relationship based, when appropriate, on valid informed consent. Social workers should use clear and understandable language to inform clients of the purpose of the services, risks related to the services, limits to the services because of the requirements of a third-party payer, relevant costs, reasonable alternatives, clients’ rights to refuse or withdraw consent, and the time frame covered by the consent. Social workers should provide clients with an opportunity to ask questions. (b) In instances when clients are not literate or have difficulty understanding the primary language used in the practice setting, social workers should take steps to ensure clients’ comprehension. This may include providing clients with a detailed verbal explanation or arranging for a qualified interpreter or translator whenever possible. 60 (c) In instances when clients lack the capacity to provide informed consent, social workers should protect client’s interests by seeking permission from an appropriate third party, informing clients consistent with the clients’ level of understanding. In such instances social workers should seek to ensure that the third party acts in a manner consistent with clients’ wishes and interests. Social workers should take responsible steps to enhance such clients’ ability to give informed consent. (d) In instances when clients are receiving services involuntarily, social workers should provide information about the nature and extent of services and about the extent of clients’ right to refuse service. (e) Social workers who provide services via electronic media (such as computer, telephone, radio, and television) should inform recipients of the limitations and risks associated with such services. (f) Social workers should obtain clients’ informed consent before audio taping or videotaping clients or permitting observation of services to clients by a third party. 1.04 Competence (a) Social workers should provide services and represent themselves as competent only within the boundaries of their education, training, license, certification, consultation received, supervised experience, or other relevant professional experience. (b) Social workers should provide services in substantive areas or use intervention techniques or approaches that are new to them only after engaging in appropriate study, training, consultation, and supervision from people who are competent in those intervention or techniques. (c) When generally recognized standards do not exist with respect to an emerging area of practice, social workers should exercise careful judgment and take responsible steps (including appropriate education, research, training, consultation, and supervision) to ensure the competence of their work and to protect clients from harm. 1.05 Cultural Competence and Social Diversity (a) Social workers should understand culture and its function in human behavior and society, recognizing the strengths that exist in all cultures. (b) Social workers should have a knowledge base of their clients’ cultures and be able to demonstrate competence in the provision of services that are sensitive to clients’ cultures and to differences among people and cultural groups. (c) Social workers should obtain education about and seek to understand the nature of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, and mental or physical disability. 61 1.06 Conflicts of Interest (a) Social workers should be alert to and avoid conflicts of interest that interfere with the exercise of professional discretion and impartial judgment. Social workers should inform clients when a real or potential conflict of interest arises and take responsible steps to resolve the issue in a manner that makes the clients’ interests primary and protects clients’ interests to the greatest extent possible. In some cases, protecting clients’ interests may require termination of the professional relationship with proper referral of the client. (b) Social workers should not take unfair advantage of any professional relationship or exploit others to further their personal, religious, political, or business interests. (c) Social workers should not engage in dual or multiple relationships with clients or former clients in which there is a risk of exploitation or potential harm to the client. In instances when dual or multiple relationships are unavoidable, social workers should take steps to protect clients and are responsible for setting clear, appropriate, and culturally sensitive boundaries. (Dual or multiple relationships occur when social workers relate to clients in more than one relationship, whether professional, social, or business. Dual or multiple relationships can occur simultaneously or consecutively.) (d) When social workers provide services to two or more people who have a relationship with each other (for example, couples, family members), social workers should clarify with all parties which individuals will be considered clients and the nature of the social workers’ professional obligations to the various individuals who are receiving services. Social workers who anticipate a conflict of interest among the individuals receiving services or who anticipate having to perform in potentially conflicting roles (for example, when a social worker is asked to testify in a child custody dispute or divorce proceedings involving clients) should clarify their role with the parties involved and take appropriate action to minimize any conflict of interest. 1.07 Privacy and Confidentiality (a) Social workers should respect clients’ rights to privacy. Social workers should not solicit private information from clients unless it is essential to providing services or conducting social work evaluation or research. Once private information is shared, standards of confidentiality apply. (b) Social workers may disclose confidential information when appropriate with valid consent from a client or a person legally authorized to consent on behalf of a client. (c) Social workers should protect the confidentiality of all information obtained in the course of professional service, except for compelling professional reasons. The general 62 expectation that social workers will keep information confidential does not apply when disclosure is necessary to prevent serious, foreseeable, and imminent harm to a client or other identifiable person. In all instances, social workers should disclose the least amount of confidential information necessary to achieve the desired purpose; only information that is directly relevant to the purpose for which the disclosure is made should be revealed. (d) Social workers should inform clients, to the extent possible, about the disclosure of confidential information and the potential consequences, when feasible before the disclosure is made. This applies whether social workers disclose confidential information on the basis of a legal requirement of the client consent. (e) Social workers should discuss with clients and other interested parties the nature of confidentiality and limitations of clients’ right to confidentiality. Social workers should review with clients’ circumstances where confidential information may be requested and where disclosure of confidential information may be legally required. This discussion should occur as soon as possible in the social worker-client relationship and as needed throughout the course of the relationship. (f) When social workers provide counseling services to families, couples, or groups, social workers should seek agreement among the parties involved concerning each individual’s right to confidentiality and obligations to preserve the confidentiality of information shared by others. Social workers should inform participants in family, couples, or group counseling that social workers cannot guarantee that all participants will honor such agreements. (g) Social workers should inform clients involved in family, couples, marital, or group counseling of the social worker’s, employer’s, and agency’s policy concerning the social worker’s disclosure of confidential information among the parties involved in the counseling. (h) Social workers should not disclose confidential information to third-party payers unless clients have authorized such disclosure. (i) Social workers should not discuss confidential information in any setting unless privacy can be ensured. Social workers should not discuss confidential information in pubic or semipublic areas such as hallways, waiting rooms, elevators, and restaurants. (j) Social workers should protect the confidentiality of clients during legal proceedings to the extent permitted by law. When a court of law or other legally authorized body orders social workers to disclose confidential or privileged information without a client’s consent and such disclosure could cause harm to the client, social workers should request that the court withdraw the order or limit the order as narrowly as possible to maintain the records under seal, unavailable for public inspection. (k) Social workers should protect the confidentiality of clients when responding to requests from members of the media. 63 (l) Social workers should protect the confidentiality of clients’ written and electronic records and other sensitive information. Social workers should take reasonable steps to ensure that clients’ records are stored in a secure location and that clients’ records are not available to others who are not authorized to have access. (m) Social workers should take precautions to ensure and maintain the confidentiality of information transmitted to other parties through the use of computers, electronic mail, facsimile machines, telephones and telephone answering machines, and other electronic or computer technology. Disclosure of identifying information should be avoided whenever possible. (n) Social workers should transfer or dispose of clients’ records in a manner that protects clients’ confidentiality and is consistent with state statutes governing records and social work licensure. (o) Social workers should take responsible precautions to protect client confidentiality in the event of the social worker’s termination of practice, incapacitation, or death. (p) Social workers should not disclose identifying information when discussing clients for teaching or training purposes unless the client has consented to disclosure of confidential information. (q) Social workers should not disclose identifying information when discussing clients with consultants unless the client has consented to disclosure of confidential information or there is a compelling need for such disclosure. (r) Social workers should protect the confidentiality of deceased clients consistent with the proceeding standards. 1.08 Access to Records (a) Social workers should provide clients with reasonable access to records concerning the clients. Social workers who are concerned that clients’ access to their records could cause serious misunderstanding or harm to the client should provide assistance in interpreting the records and consultation with clients regarding the records. Social workers should limit clients’ access to their records, or portions of their records, only in exceptional circumstances when there is compelling evidence that such access would cause serious harm to the client. Both clients’ requests and the rationale for withholding some or all of the record should be documented in the clients’ file. (b) When providing clients with access to their records, social workers should take steps to protect the confidentiality of other individuals identified or discussed in such records. 1.09 Sexual Relationships 64 (a) Social workers should under no circumstances engage in sexual activities or sexual contact with current clients, whether such contact is consensual or forced. (b) Social workers should not engage in sexual activities or sexual contact with clients’ relatives or other individuals with whom clients maintain a close personal relationship when there is a risk of exploitation or potential harm to the client. Sexual activity or sexual contact with clients’ relatives or other individuals with whom clients maintain a personal relationship has the potential to be harmful to the client and may make it difficult for the social worker and client to maintain appropriate professional boundaries. Social workers- not their clients, their clients’ relatives, or other individuals with whom the client maintains a personal relationship- assume the full burden for setting clear, appropriate, and culturally sensitive boundaries. (c) Social workers should not engage in sexual activities or sexual contact with former clients because of the potential for harm to the client. If social workers engage in conduct contrary to this prohibition or claim that an exception to this prohibition is warranted because of extraordinary circumstances, it is a social worker- not their clients- who assume the full burden of demonstrating that that the former client has not been exploited, coerced, or manipulated, intentionally or unintentionally. (d) Social workers should not provide clinical services to individuals with whom they have had prior sexual relationship. Providing clinical services to a former sexual partner has the potential to be harmful to the individual and is likely to make it difficult for the social worker and the individual to maintain appropriate professional boundaries. 1.10 Physical Contact Social workers should not engage in physical contact with clients when there is a possibility of psychological harm to the client as a result of the contact (such as cradling or caressing clients). Social workers who engage in appropriate physical contact with clients are responsible for setting clear, appropriate, and culturally sensitive boundaries that govern such physical contact. 1.11 Sexual Harassment Social workers should not sexually harass clients. Sexual harassment includes sexual advances, sexual solicitation, requests for sexual favors, and other verbal or physical conduct of a sexual nature. 1.12 Derogatory Language Social workers should not use derogatory language in their written or verbal communications to or about clients. Social workers should use accurate and respectful language in all communications to and about the clients. 1.13 Payment of Services 65 (a) When setting fees, social workers should ensure that the fees are fair, reasonable, and commensurate with the services performed. Consideration to be given to the clients’ ability to pay. (b) Social workers should avoid accepting goods or services from clients as payment for professional services. Bartering arrangements, particularly involving services, create the potential for conflicts of interest, exploitation, and inappropriate boundaries in social workers’ relationships with clients. Social workers should explore and may participate in bartering only in very limited circumstances when it can be demonstrated that the arrangement is an accepted practice among professionals in the local community, considered to be essential for the provision of services, negotiated without coercion, and entered into at the client’s initiative and with the client’s informed consent. Social workers who accept goods or services from clients as payment for professional services assume the full burden of demonstrating that this arrangement will not be detrimental to the client or the professional relationship. 1.14 Clients Who Lack Decision-Making Capacity When social workers act on behalf of clients who lack the capacity to make informed decisions, social workers should take reasonable steps to safeguard the interests and rights of those clients. 1.15 Interruption of Services Social workers should make reasonable efforts to ensure continuity of services in the event that services are interrupted by factors such as unavailability, relocation, illness, disability, or death. 1.16 Termination of Services (a) Social workers should terminate services to clients and professional relationships with them when such services and relationships are no longer required or no longer serve the clients’ needs or interests. (b) Social workers should take reasonable steps to avoid abandoning clients who are still in need of services. Social workers should withdraw services precipitously only under unusual circumstances, giving careful consideration to all factors in the situation and taking care to minimize possible adverse effects. Social workers should assist in making appropriate arrangements for continuation of services when necessary. (c) Social workers in fee-for-service settings may terminate services to clients who are not paying an overdue balance if the financial contractual arrangements have been made clear to the client, if the client does not pose an imminent danger to self or others, and if the clinical and other consequences of the current nonpayment have been addressed and discussed with the client. 66 (d) Social workers should not terminate services to pursue a social, financial, or sexual relationship with the client. (e) Social workers who anticipate the termination or interruption of services to clients should notify clients promptly and seek transfer, referral, or continuation of services in relation to the clients’ needs and preferences. (f) Social workers who are leaving an employment setting should inform clients of appropriate options for the continuation of services and of the benefits and risks of the options. 2. Social Workers’ Ethical Responsibilities to Colleagues 2.01 Respect (a) Social workers should treat colleagues with respect and should represent accurately and fairly the qualifications, views, and obligations of colleagues. (b) Social workers should avoid unwarranted negative criticism of colleagues in communications with clients or with other professionals. Unwarranted negative criticism may include demeaning comments that refer to colleagues’ level of competence or to individuals’ attributes such as race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, and mental or physical disability. (c) Social workers should cooperate with social work colleagues and with colleagues of other professions when such cooperation serves the well-being of the clients. 2.02 Confidentiality Social workers should respect confidential information shared by colleagues in the course of their professional relationships and transactions. Social workers should ensure that such colleagues understand social workers’ obligations to respect confidentiality and any exceptions related to it. 2.03 Interdisciplinary Collaboration (a) Social workers who are members of an interdisciplinary team should participate in and contribute to decisions that affect the well-being of clients by drawing on the perspectives, values, and experiences of the social work profession. Professional and ethnical obligations of the interdisciplinary team as a whole of its individual members should be clearly established. (b) Social workers for whom a team decision raises ethical concerns should attempt to resolve the disagreement through appropriate channels. If the disagreement cannot be resolved, social workers should pursue other avenues to address their concerns consistent with client well-being. 67 2.04 Disputes Involving Colleagues (a) Social workers should not take advantage of a dispute between a colleague and an employer to obtain a position or otherwise advance the social workers’ own interests. (b) Social workers should not exploit clients in disputes with colleagues or engage clients in any inappropriate discussion of conflicts between social workers and their colleagues. 2.05 Consultation (a) Social workers should seek the advice and counsel of colleagues whenever such consultation is in the best interests of the clients. (b) Social workers should keep themselves informed about colleagues’ areas of expertise and competencies. Social workers should seek consultation only from colleagues who have demonstrated knowledge, expertise, and competence related to the subject of the consultation. (c) When consulting with colleagues about clients, social workers should disclose the least amount of information necessary to achieve the purposes of the consultation. 2.06 Referral for Services (a) Social workers should refer clients to other professionals when the other professionals’ specialized knowledge or expertise is needed to serve clients fully or when social workers believe that they are not being effective or making reasonable progress with clients and that additional service is required. (b) Social workers who refer clients to other professionals should take appropriate steps to facilitate an orderly transfer of responsibility. Social workers who refer clients to other professionals should disclose, with clients’ consent, all pertinent information to the new service providers. (c) Social workers are prohibited from giving or receiving payment for referral when no professional service is provided by the referring social worker. 2.07 Sexual Relationships (a) Social workers who function as supervisors or educators should not engage in sexual activities or contact with supervisors, students, trainees, or other colleagues over whom they exercise professional authority. (b) Social workers should avoid engaging in sexual relationships with colleagues when there is a potential for conflict of interest. Social workers who become involved in, or 68 anticipate becoming involved in, a sexual relationship with a colleague have a duty to transfer professional responsibilities, when necessary, to avoid conflict of interest. 2.08 Sexual Harassment Social workers should not sexually harass supervisees, students, trainees, or colleagues. Sexual harassment includes sexual advances, sexual solicitation, requests for sexual favors, and other verbal or physical conduct of a sexual nature. 2.09 Impairment of Colleagues (a) Social workers who have direct knowledge of a social work colleague’s impairment that is due to personal problems, psychosocial distress, substance abuse, or mental health difficulties and that interferes with practice effectiveness should consult with that colleague when feasible and assist the colleague in taking remedial actions. (b) Social workers who believe that a social work colleague’s impairment interferes with practice effectiveness and that the colleague has not taken adequate steps to address the impairment should take action through appropriate channels established by employers, agencies, NASW, licensing and regulatory bodies, and other professional organizations. 2.10 Incompetence of Colleagues (a) Social workers who have direct knowledge of a social work colleague’s incompetence should consult with that colleague when feasible and assist the colleague in taking remedial action. (b) Social workers who believe that a social work colleague is incompetent and has not taken adequate steps to address the incompetence should take action through appropriate channels established by employers, agencies, NASW, licensing and regulatory bodies, and other professional organizations. 2.11 Unethical Conduct of Colleagues (a) Social workers should take adequate measures to discourage, prevent, expose, and correct the unethical conduct of colleagues. (b) Social workers should be knowledgeable about established policies and procedures for handling concerns about colleagues’ unethical behavior. Social workers should be familiar with national, state, and local procedures for handling ethics complaints. These include policies and procedures created by NASW, licensing and regulatory bodies, employers, agencies, and other professional organizations. (c) Social workers who believe that a colleague has acted unethically should seek resolution by discussing their concerns with the colleague when feasible and when such discussion is likely to be productive. 69 (d) When necessary, social workers who believe that a colleague has acted unethically should take action through appropriate formal channels (such as contacting a state licensing board or regulatory body, an NASW committee on inquiry, or other professional ethics committees). (e) Social workers should defend and assist colleagues who are unjustly charged with unethical conduct. 3. Social Workers’ Ethical Responsibilities in Practice Settings 3.01 Supervision and Consultation (a) Social workers who provide supervision or consultation should have the necessary knowledge and skill to supervise or consult appropriately and should do so only within their areas of knowledge and competence. (b) Social workers who provide supervision or consultation are responsible for setting clear, appropriate, and culturally sensitive boundaries. (c) Social workers should not engage in any dual or multiple relationships with supervisees in who there is a risk of exploitation of or potential harm to the supervisee. (d) Social workers who provide supervision should evaluate supervisees’ performance in a manner that is fair and respectful. 3.02 Education and Training (a) Social workers who function as educators, field instructors for students, or trainers should provide instruction only within their areas of knowledge and competence and should provide instruction based on the must current information and knowledge available in the profession. (b) Social workers who function as educators or field instructors for students should evaluate students’ performance in a manner that is fair and respectful. (c) Social workers who function as educators or field instructors for students should take reasonable steps to ensure that clients are routinely informed when services are being provided by students. (d) Social workers who function as educators or field instructors for students should not engage in any dual or multiple relationships with students in which there is a risk of exploitation or potential harm to the student. Social work educators and field instructors are responsible for setting clear, appropriate, and culturally sensitive boundaries. 3.03 Performance Evaluation 70 Social workers who have responsibility for evaluation the performance of others should fulfill such responsibility in a fair and considerate manner and on the basis of clearly stated criteria. 3.04 Client Records (a) Social workers should take reasonable steps to ensure that documentation in records is accurate and reflects the services provided. (b) Social workers should include sufficient and timely documentation in records to facilitate the delivery of services and to ensure continuity of services proved to clients in the future. (c) Social workers’ documentation should protect clients’ privacy to the extent that is possible and appropriate and should include only information that is directly relevant to the delivery of services. (d) Social workers should store records following termination of services to ensure reasonable future access. Records should be maintained for the number of years required by state statures or relevant contracts. 3.05 Billing Social workers should establish and maintain billing practices that accurately reflect the nature and extent of services provided and that identify who provided the service in the practice setting. 3.06 Client Transfer (a) When an individual who is receiving services from another agency or colleague contacts a social worker for services, the social worker should carefully consider the client’s needs before agreeing to provide services. To minimize possible confusion and conflict, social workers should discuss with potential clients the nature of the clients’ current relationship with other service providers and the implications, including possible benefits or risks, of entering into a relationship with a new service provider. (b) If a new client has been served by another agency or colleague, social workers should discuss with the client whether consultation with the previous service provider is in the client’s best interest. 3.07 Administration (a) Social work administrators should advocate within and outside their agencies for adequate resources to meet clients’ needs. 71 (b) Social workers should advocate for resources allocation procedures that are open and fair. When not all clients’ needs can be met, an allocation procedure should be developed that is nondiscriminatory and based on appropriate and consistently applied principles. (c) Social workers who are administrators should take reasonable steps to ensure that adequate agency or organizational resources are available to provide appropriate staff supervision. (d) Social work administrators should take reasonable steps to ensure that the working environment for which they are responsible is consistent with and encourages compliance with the NASW Code of Ethics. Social work administrators should take reasonable steps to eliminate any conditions in the organizations that violate, interfere with, or discourage compliance with the Code. 3.08 Continuing Education and Staff Development Social work administrators and supervisors should take reasonable steps to provide or arrange for continuing education and staff development for all staff for whom they are responsible. Continuing education and staff development should address current knowledge and emerging development related to social work practice and ethics. 3.09 Commitments to Employers (a) Social workers generally should adhere to commitments made to employers and employing organizations. (b) Social workers should work to improve employing agencies’ policies and procedures and the efficiency and effectiveness of their services. (c) Social workers should take reasonable steps to ensure that employers are aware of social workers’ ethical obligations set forth in the NASW Code of Ethics and of the implications of those obligations for social work practice. (d) Social workers should not allow employing organization’s policies, procedures, regulations, or administrative orders to interfere with their ethical practice of social work. Social workers should take reasonable steps to ensure that their employing organizations’ practices are consistent with NASW Code of Ethics. (e) Social workers should act to prevent and eliminate discrimination in employing organization’s work assignments and in its employment policies and practices. (f) Social workers should accept employment or arrange student field placements only in organizations that exercise fair personal practices. (g) Social workers should be diligent stewards of the resources of their employing organizations wisely conserving funds where appropriate and never misappropriating funds or using them for unintended purposes. 72 3.10 Labor-Management Disputes (a) Social workers may engage in organized action, including the formation of and participation in labor unions, to improve services to clients and working conditions. (b) The actions of social workers who are involved in labor-management disputes, job actions, or labor strikes should be guided by the profession’s values, ethical principles, and ethical standards. Reasonable differences of opinion exist among social workers concerning their primary obligation as professionals during an actual or threatened labor strike or job action. Social workers should carefully examine relevant issues and their possible impact on clients before deciding on a course of action. 4. Social Workers’ Ethical Responsibilities as Professionals 4.01 Competence (a) Social workers should accept responsibility or employment only on the basis of existing competence or the intention to acquire the necessary competence. (b) Social workers should strive to become and remain proficient in professional practice and the performance of professional functions. Social workers should critically examine and keep current with emerging knowledge relevant to social work. Social workers should routinely review the professional literature and participate in continuing education relevant to social work practice and social work ethics. (c) Social workers should base practice on recognized knowledge, including empirically based knowledge, relevant to social work and social work ethics. 4.02 Discrimination Social workers should not practice, condone, facilitate, or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, or mental or physical disability. 4.03 Private Conduct Social workers should not permit their private conduct to interfere with their ability to fulfill their profession responsibilities. 4.04 Dishonestly, Fraud, and Deception Social workers should not participate in, condone, or be associated with dishonesty, fraud, or deception. 4.05 Impairment (a) Social workers should not allow their own personal problems, psychosocial distress, legal problems, substance abuse, or mental health difficulties to interfere with 73 their professional judgment and performance or to jeopardize the best interests of people for whom they have a professional responsibility. (b) Social workers whose personal problems, psychosocial distress, legal problems, substance abuse, or mental health difficulties interfere with their professional judgment and performance should immediately seek consultation and take appropriate remedial action by seeking professional help, making adjustments in workload, terminating practice, or taking any other steps necessary to protect clients and others. 4.06 Misrepresentation (a) Social workers should make clear distinctions between statements made and actions engaged in as a private individual and as a representative of the social work profession, a professional social work organization, or the social worker’s employing agency. (b) Social workers who speak on behalf of professional social work organizations should accurately represent the official authorized positions of the organizations. (c) Social workers should ensure that their representations to clients, agencies, and the public of professional qualifications, credentials, education, competence, affiliations, and services provided, or results to be achieved are accurate. Social workers should claim only these relevant professional credentials they actually possess and take steps to correct any inaccuracies or misrepresentations of their credentials by others. 4.07 Solicitations (a) Social workers should not engage in uninvited solicitation of potential clients who, because of their circumstances, are vulnerable to undue influence, manipulation, or coercion. (b) Social workers should not engage in solicitation of testimonial endorsements (including solicitation of consent to use a client’s prior statement as a testimonial endorsement) from current clients or from other people who, because of their particular circumstances, are vulnerable to undue influence. 4.08 Acknowledging Credit (a) Social workers should take responsibility and credit, including authorship credit, only for work they have actually performed and to which they have contributed. (b) Social workers should honestly acknowledge the work of and the contributions made by others. 5. Social Workers’ Ethical Responsibilities to the Social Work Profession 74 5.01 Integrity of the Profession (a) Social workers should work toward maintenance and promotion of high standards of practice. (b) Social workers should uphold and advance the values, ethics, knowledge, and mission of the profession. Social workers should protect, enhance, and improve the integrity of the profession through appropriate study and research, active discussion, and responsible criticism of the profession. (c) Social workers should contribute time and professional expertise to activities that promote respect for the value, integrity, and competence of the social work profession. These activities may include teaching, research, consultation, service, legislative testimony, presentations in the community, and participation in their profession organizations. (d) Social workers should contribute to the knowledge base of social work and share with colleagues their knowledge related to practice, research, and ethics. Social workers should seek to contribute to the profession’s literature and to share their knowledge at professional meetings and conferences. (e) Social workers should act to prevent the unauthorized and unqualified practice of social work. 5.02 Evaluation and Research (a) Social workers should monitor and evaluate policies, the implementation of programs, and practice interventions. (b) Social workers should promote and facilitate evaluation and research to contribute to the development of knowledge. (c) Social workers should critically examine and keep current with emerging knowledge relevant to social work and fully use evaluation and research evidence in their professional practice. (d) Social workers engaged in evaluation or research should carefully consider possible consequences and should follow guidelines developed for the protection of evaluation and research participants. Appropriate institutional review boards should be consulted. (e) Social workers engaged in evaluation or research should obtain voluntary and written informed consent from participants, when appropriate, without any implied or actual deprivation or penalty for refusal to participate; without undue inducement to participate; and with due regard for participants’ well-being, privacy, and dignity. Informed consent should include information about the nature, extent, and duration of the participation requested and disclosure of the risks and benefits of participation in the research. 75 (f) When evaluation or research participants are incapable of giving informed consent, social workers should provide appropriate explanation to the participants, obtain the participants’ assent to the extent they are able, and obtain written consent from an appropriate proxy. (g) Social workers should never design or conduct evaluation or research that does not use consent procedures, such as certain forms of naturalistic observation and archival research, unless rigorous and responsible review of the research has found it to be justified because of its prospective scientific, educational, or applied value and unless equally effective alternative procedures that do not involve waiver of consent are not feasible. (h) Social workers should inform participants of their rights to withdraw from evaluation and research at any time without penalty. (i) Social workers should take appropriate steps to ensure that participants in evaluation and research have access to appropriate supportive services. (j) Social workers engaged in evaluation or research should protect participants from unwarranted physical or mental distress, harm, danger, or deprivation. (k) Social workers engaged in the evaluation of services should discuss collected information only for professional purposes and only with people professional concerned with this information. (l) Social workers engaged in evaluation or research should ensure anonymity or confidentiality of participants and of the data obtained from them. Social workers should inform participants of any limits of confidentiality, the measures that will be taken to ensure confidentiality, and when any records containing research will be destroyed. (m) Social workers who report evaluation and research results should protect participants’ confidentiality by omitting identifying information unless proper consent has been obtained authorizing disclosure. (n) Social workers should report evaluation and research findings accurately. They should not fabricate or falsify results and should take steps to correct any errors later found in published data using standard publication methods. (o) Social workers engaged in evaluation or research should be alert to and avoid conflicts of interest and dual relationships with participants, should inform participants when a real or potential conflict of interest arise, and should take steps to resolve the issue in a manner that makes participants’ interest primary. (p) Social workers should educate themselves, their students, and their colleagues about responsible research practices. 6. Social Workers’ Ethical Responsibilities to the Broader Society 76 6.01 Social Welfare Social workers should promote the general welfare of society, from local to global levels, and the development of people, their communities, and their environments. Social workers should advocate for living conditions conductive to the fulfillment of basic human needs and should promote social, economic, political, and cultural values and institutions that are compatible with the realization of social justice. 6.02 Public Participation Social workers should facilitate informed participation by the public in shaping social policies and institutions. 6.03 Public Emergencies Social workers should provide appropriate professional services in public emergencies to the greatest extent possible. 6.04 Social and Political Action (a) Social workers should engage in social and political action that seeks to ensure that all people have equal access to the resources, employment, services, and opportunities they require to meet their basic human needs and to develop fully. Social workers should be aware of the impact of the political arena on practice and should advocate for changes in policy and legislation to improve social conditions in order to meet basic human needs and promote social justice. (b) Social workers should act to expand choice and opportunity for all people, with special regard for vulnerable, disadvantaged, oppressed, and exploited people and groups (c) Social workers should promote conditions that encourage respect for cultural and social diversity within the United States and globally. Social workers should promote policies and practices that demonstrate respect for difference, support expansion of cultural knowledge and resources, advocate for programs and institutions that demonstrate cultural competence, and promote policies that safeguard the rights of and confirm equity and social justice for all people. (d) Social workers should act to prevent and eliminate domination of, exploitation of, and discrimination against any person, group, or class on the basis of race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, or mental or physical disability. 77